Zoho CRM vs Bitrix24:2025 年 CRM 工具终极对决!

| 最后更新时间:Oct 9, 2025

优胜者
Zoho CRM
4.5
  • 潜在客户管理
  • 营销加
  • 综合分析
  • 开始
  • 高级定制
  • 提供免费试用
  • 付费计划,每月 14 美元起
亚军
Bitrix24
3.0
  • 联系人管理
  • 销售渠道
  • AI内容助手
  • 电子邮件营销
  • 销售分析
  • Texte de base en vidéo.
  • 付费计划,每月 49 美元起
Zoho crm vs Bitrix24

You’re stuck. You need a 客户关系管理. But which one?

Zoho 客户关系管理 vs Bitrix24 both look good, right? It’s confusing.

You’re wasting time comparing features. You need a clear answer.

You’ll spend more money fixing mistakes. This decision is huge. 

Don’t worry; you’re not alone. This post will break down Zoho 客户关系管理 vs Bitrix24. We’ll show you the key differences.

You’ll get the info you need to choose the 最佳 CRM 为您的业务。

概述

To deliver a truly useful comparison, we didn’t just read marketing materials. Our team rigorously tested both Zoho 客户关系管理 和 Bitrix24。

We explored their features, ran simulated sales cycles, and analyzed real-world user feedback to give you a clear, unbiased look.

ZOHO-CTA
4.5满分 5 分

想要简单但功能强大的 客户关系管理 想优化您的客户关系?您可以零风险体验!

定价: 它提供免费试用。高级计划起价为每月 14 美元。

主要特点:

  • 联系人管理
  • 销售队伍自动化
  • 分析与报告
Bitrix24 CTA
3满分 5 分

Looking for an affordable solution? Bitrix24 offers a robust platform with a wide range of features.

定价: It has a free trial. The premium plan starts at $49/month.

主要特点:

  • 客户关系管理
  • 项目管理
  • 通讯工具

Zoho CRM 是什么?

It’s built to help sales teams close deals. You get a lot of 自动化.

It’s good for tracking customers. Do you wanna boost sales? This might be for you.

此外,探索我们最喜欢的 Zoho 替代品

Zoho Social 主页

我们的观点

ZOHO-CTA

提升你的 La machine Zoho Social 助您制定战略。从智能日程安排、社交聆听到深度分析,立即探索 Zoho Social 的强大功能!

主要优点

  • 定制为王: 定制 Zoho CRM 以适合您的确切工作流程。
  • 人人都负担得起: 从最多 3 个用户的免费计划开始。
  • 移动应用程序访问: 随时随地管理您的 CRM。
  • 内置分析: 跟踪关键指标并获得有价值的见解。

定价

  • 标准:每位用户每月 14 美元。
  • 专业的:每位用户每月 23 美元。
  • 企业:$40/用户/月。
  • 最终的:每位用户每月 52 美元。
Zoho CRM 定价

Você pode ter mais de um espaço de trabalho.

  • 超级容易使用
  • 惊人的价格
  • SmartQ 功能
  • 高度可定制。
  • 与许多应用程序集成。

缺点

  • 更少的集成
  • 报告可以更详细。
  • 更高级的社交聆听。
  • 用户数量多的话成本会比较高。

什么是 Bitrix24?

Bitrix24? It’s a whole suite, not just 客户关系管理. Think about projects, chat, and more. 

It’s good if you need a hub. It requires a lot of learning, but it does a lot.

此外,探索我们最喜欢的 Bitrix24 替代品

Bitrix24 主页

我们的观点

Bitrix24 CTA

准备好掌控您的项目并提高团队的工作效率了吗?Bitrix24 为您提供卓越的项目管理所需的工具,在全球拥有超过 1000 万用户。

主要优点

  • 功能丰富的 CRM: 管理您的联系人、交易和销售渠道。
  • 综合项目管理: 规划、跟踪并轻松协作项目。
  • 内置通讯工具: 平台内的聊天、视频会议和文件共享。
  • 网站建设者:无需任何编码即可创建登录页面和网站。
  • 移动应用程序: 随时随地访问您的工作。

定价

  • 基本的:每个组织每月 49 美元,5 个用户。
  • 标准:每个组织每月 99 美元,50 个用户。
  • 专业的:每个组织每月 199 美元,100 个用户。
  • 企业:每个组织每月 399 美元,250 个用户。
bitrix24 定价

Você pode ter mais de um espaço de trabalho.

  • Test d'Originity AI : le détecteur d'IA le plus précis en 2025 ? 15
  • 提供免费计划。
  • 包含许多功能。
  • 非常适合协作。
  • 界面导航简单。

缺点

  • 有时可能会感觉很混乱。
  • 客户支持可能很慢。
  • 该移动应用程序的功能有限。
  • 报告可能会更加有力。

功能比较

This evaluation compares Zoho CRM, known for its deep integration with other zoho apps and specialized La machine management tools, against Bitrix24, a comprehensive suite and versatile communications platform that supports unlimited users.

This comparison clarifies which solution better suits your team for sales management and internal collaboration tools.

1. Core Platform Identity and Focus

  • Zoho CRM: Primarily a dedicated sales management and CRM tool with key features for pipeline organization, lead management, and extensive workflow automation. It has a clean user interface.
  • Bitrix24: A comprehensive suite that acts as a communications platform, offering core crm features alongside a wide range of collaboration tools & project management tools under a single user interface.

2. Social Media Management and Presence

  • Zoho CRM: Excels here with zoho social integration, allowing users to instantly publish posts across multiple social media accounts and social media platforms, track social media performance, & manage social media campaigns via a dedicated social media manager.
  • Bitrix24: Provides basic social media manager and communications tools to manage social media accounts and social media channels, but lacks the depth and detailed social media performance analysis found in zoho social.
Youtube 视频

3. Workflow and Sales Automation

  • Zoho CRM: Offers powerful workflow automation capabilities, including conditional triggers and blueprints, essential for streamlining the entire sales pipeline and improving customer relationships.
  • Bitrix24: Features strong automation features and automated workflows designed to manage the sales funnel and internal tasks, often utilizing web forms to capture Das bedeutet, dass Ihr and streamline lead management.

4. Collaboration and Internal Communications

  • Zoho CRM: Offers adequate communications tools and collaboration features, but its strength is in external customer relationships; it relies on integrations with other zoho apps for deeper teamwork.
  • Bitrix24: Highly focused on internal communications and collaboration tools. It’s built as a communications platform to manage the entire company structure and is ideal for managing projects and team workflow.

5. Deployment and Scalability

  • Zoho CRM: Highly scalable, offering tiers suitable for small teams to large enterprises. It leverages its ecosystem of zoho apps across multiple platforms and offers solutions for multiple accounts.
  • Bitrix24: Unique in offering a powerful free tier for its communications platform supporting up to unlimited users, though higher limits and advanced functionalities require a subscription. It excels in scalability across the entire company structure.

6. Mobile Application Support

  • Zoho CRM: Provides excellent zoho social mobile app and CRM user interface continuity across multiple platforms, allowing users to manage sales management tasks and social media campaigns on the go.
  • Bitrix24: Offers dedicated mobile app support that reinforces the communications tools and collaboration tools, allowing users to manage tasks, leads, and managing projects while away from the desktop user interface.
Youtube 视频

7. Lead and Account Management

  • Zoho CRM: Provides robust lead management features, helping teams move prospects efficiently through the sales funnel and maintain strong customer relationships.
  • Bitrix24: Its core crm module provides strong lead management tools and features like web forms to capture data directly into the sales pipeline.

8. Project Management Tools

  • Zoho CRM: Provides integrated project management tools through a dedicated zoho apps module, suitable for handling tasks related to specific customer relationships or service delivery.
  • Bitrix24: Includes comprehensive native project management tools and features for managing projects, tasks, and team resources, which are essential key features of its comprehensive suite.

9. Social Publishing and Monitoring

  • Zoho CRM: Enables the social media manager to monitor conversations and instantly publish posts across multiple social channels from the zoho social mobile app, ensuring an active social media presence.
  • Bitrix24: Allows users to manage multiple social channels and social media posts through its communications tools, though its focus is less on deep analytics and more on unified channel management for an active social media presence.

What to Look For in a CRM Software?

  • Se você precisa gerenciar diversas plataformas de mídia social além das principais, o Buffer pode ser uma escolha melhor. Will the CRM grow with your business? Can it handle increasing data and users?
  • Egal für welches Tool Sie sich entscheiden, denken Sie daran: Konsequenter Einsatz und eine starke Strategie sind der Schlüssel zum Erfolg mit Cold-E-Mails. Jetzt gehen Sie raus und fangen Sie an, neue Kunden zu gewinnen! Does it play well with your other tools? Does it connect with your email, marketing, or 会计软件?
  • 移动访问: Can your team access it on the go? Is the mobile app functional and user-friendly?
  • 报告 和分析: Does it provide clear insights into your data? Can you create custom reports to track key metrics?
  • 预算: Does the pricing align with your business needs? Are there hidden fees or costs to consider?

最终裁决

Okay, here’s the deal. For most businesses, Zoho CRM offers the best value.

It’s strong for sales. Its sales automation is top-notch. It streamlines your sales process.

Plus, its contact management is clean. Zoho’s CRM features are focused.

Bitrix24 has more tools. It has task management and communication tools.

But it’s complex. If you want powerful CRM software that’s easy to use, Zoho wins.

We tested both hard, and Zoho gives you more features for your 商业.

Zoho CRM 的更多内容

以下是 Zoho CRM 与其替代方案的简要比较:

  • Zoho CRM 与 Pipedrive: Zoho CRM 功能丰富且价格实惠;Pipedrive 提供更简单、更直观的销售渠道。
  • Zoho CRM 与 Keap: Zoho CRM 是一款整体 CRM;Keap 擅长集成销售和营销自动化。
  • Zoho 与 GoHighLevel 对比Zoho CRM 是一款非常灵活且功能丰富的 CRM 软件。它适用于各种规模的企业,提供深度定制和强大的销售报告功能。GoHighLevel 是一个主要面向营销代理企业的一体化平台。
  • Zoho CRM 与 ActiveCampaign: Zoho CRM 提供全面的 CRM;ActiveCampaign 在先进的营销自动化方面处于领先地位。
  • Zoho CRM 与 HubSpot: Zoho CRM 具有成本效益并提供多样化的功能;HubSpot 用户友好并提供广泛的平台,但价格可能更高。
  • Zoho CRM 与 ClickFunnels: Zoho CRM 是一款完整的业务管理套件;ClickFunnels 专注于构建转化率优化的销售渠道。
  • Zoho CRM 与 Folk 对比: Zoho CRM 是一款功能广泛、可定制的 CRM;Folk 是一款更简单、协作的联系人管理工具。
  • Zoho CRM 与 Instant: Zoho CRM 提供全周期 CRM;立即专注于 冷电子邮件推广 大规模。
  • Zoho CRM 与 ClickUp: Zoho CRM 是一款专用的 CRM 解决方案;ClickUp 主要是一个多功能的项目管理平台。
  • Zoho CRM 与 Monday CRM 对比: Zoho CRM 提供深度 CRM 功能;Monday CRM 强调更广泛的工作操作系统中的可视化工作流程。
  • Zoho CRM 与 Capsule CRM: Zoho CRM 功能广泛且可定制;Capsule CRM 以其简单性和易用性而闻名。
  • Zoho CRM 与 Insightly: Zoho CRM 提供全面的 CRM 功能;Insightly 将 CRM 与项目管理相结合。
  • Zoho CRM 与 Freshsales CRM: Zoho CRM 提供强大的自动化和定制功能;Freshsales CRM 具有直观的销售渠道。
  • Zoho CRM 与 Salesforce: Zoho CRM 是一款价格实惠、功能丰富的替代方案;Salesforce 是一款高度可定制、市场领先的企业解决方案。

Bitrix24 的更多内容

以下是 Bitrix24 与这些软件解决方案的简要比较:

  • Bitrix24 与 Pipedrive 对比: Bitrix24 提供包括 CRM 和项目管理在内的综合套件,而 Pipedrive 则专注于直观的可视化销售渠道管理。
  • Bitrix24 与 GoHighLevel 对比Bitrix24 就像一个大型办公套件。它不仅有 CRM,还有团队沟通和管理项目的工具。如果你需要在一个地方实现多种功能,它就很适合你。GoHighLevel 更侧重于销售和市场营销。
  • Bitrix24 与 Keap: Bitrix24 提供广泛的协作和 CRM 功能,而 Keap 则擅长营销自动化和详细的销售流程管理。
  • Bitrix24 与 ActiveCampaign 对比: Bitrix24 是一款功能广泛的商业套件,而 ActiveCampaign 则专注于高级营销自动化、电子邮件营销活动和潜在客户培育。
  • Bitrix24 与 Hubspot: Bitrix24 为业务运营提供了丰富的功能,但通常学习难度较大;HubSpot 则提供用户友好、集成的营销、销售和服务平台。
  • Bitrix24 与 Clickfunnels 对比: Bitrix24 是一个带有 CRM 的综合业务管理系统;ClickFunnels 主要是一个用于构建销售渠道和登陆页面的工具。
  • Bitrix24 与 Folk 对比: Bitrix24 是一个涵盖各种业务功能的全方位平台;Folk 是一个更专注、更具协作性的联系人管理系统。
  • Bitrix24 与 即刻: Bitrix24 提供广泛的商业工具,包括 CRM;Instantly 专注于自动冷电子邮件推广和销售节奏。
  • Bitrix24 与 点击: Bitrix24 是一个 CRM、项目管理和协作的集成平台;ClickUp 是一个具有可定制视图的多功能工作管理工具。
  • Bitrix24 与周一对比: Bitrix24 通过 CRM 提供广泛的业务解决方案;Monday CRM 为项目和客户管理提供高度可视化和可定制的工作流程。
  • Bitrix24 与 Capsule: Bitrix24 是一个功能丰富的平台,具有 CRM、任务管理和协作功能;Capsule CRM 是一个更简单、更精简的联系人和销售渠道管理器。
  • Bitrix24 与 Insightly: Bitrix24 是一款综合性商业套件,具有强大的协作和项目工具;Insightly 是一款具有集成项目管理功能的 CRM,通常受到小型企业的青睐。
  • Bitrix24 与 Freshsales 对比: Bitrix24 除了 CRM 之外还提供广泛的业务功能;Freshsales CRM 是一个以销售为中心的平台,具有 AI 驱动的洞察力,可用于潜在客户和交易管理。
  • Bitrix24 与 Salesforce: Bitrix24 为各种规模的企业提供一体化解决方案,包括 CRM;Salesforce 是一款领先、高度可定制、可扩展的企业级 CRM,具有广泛的功能。

常见问题

What’s the main difference between the CRM comparisons?

Zoho CRM focuses on sales and provides strong CRM tools. Bitrix24 offers a wider range of tools, including project management. Choose Zoho for sales or Bitrix24 if you need a complete business suite.

Which CRM is better for small businesses: Zoho or Bitrix24?

Zoho CRM is often better for 小型企业 needing strong sales tools. It’s easier to learn and use. Bitrix24 is powerful but complex. If you need a simple CRM solution, Zoho is a good choice.

What are the price differences between Zoho CRM and Bitrix24?

Zoho CRM’s price starts lower per user, while Bitrix24’s pricing is for a group of users. Bitrix24 also has a free plan. Consider your team size and budget to decide which fits best.

How does integration work with Zoho CRM and Bitrix24?

Zoho CRM has many integration options with other apps, making it very flexible. Bitrix24 also integrates but has fewer options. If you need to connect to many different apps, Zoho is better.

What advanced features should I consider?

Zoho CRM offers advanced features for marketing campaigns and sales. Bitrix24 has some features like marketing, but it’s not its strength. If you need strong sales and marketing, Zoho is a great CRM choice.

法希姆·乔哈德

法希姆·乔哈德

来自沙特阿拉伯麦地那的技术爱好者、企业家、旅行者和外籍人士。

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