Salesforce vs Nutshell CRM：哪个才是 2025 年的最佳选择？

由 Fahim Joharder | 最后更新日期：2025年10月12日

优胜者

4.5

销售自动化
电子邮件自动化
联系管理
报告和分析
团队协作
免费试用
付费套餐，每月13美元起。

立即尝试

亚军

3.4

超强销售云
个性化推广
商务云
客户支持跟踪
酷炫的电子邮件模板
30 天免费试用
付费计划起价为每月 25 美元。

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Ever feel lost trying to pick the right tool for your business?

你知道你需要一个客户关系管理但究竟是哪一个呢？

You’re probably thinking, “Will I waste money?

Don’t worry; we’re going to break down Salesforce vs Nutshell 客户关系管理简单来说。

By the end, you’ll know which one fits your business best.

让我们开始吧！

概述

We’ve spent considerable time hands-on with both Salesforce and Nutshell 客户关系管理.

Our team rigorously tested both platforms.

We simulated real-world scenarios to provide this detailed comparison of features, usability, and integrations.

4.55分制

坚果壳客户关系管理帮助您实现销售自动化并妥善管理客户关系。快来探索吧！

定价： 它提供免费试用。高级套餐起价为每月 13 美元。

主要特点：

联系管理
销售自动化
电子邮件营销

免费试用 Nutshell 阅读完整评论

3.45分制

准备好探索世界领先的客户关系管理立即注册免费试用 Salesforce！

定价： 它提供免费试用。高级套餐起价为每月 25 美元。

主要特点：

领导管理
销售预测
机会管理

免费试用 Salesforce 阅读完整评论

Nutshell CRM是什么？

坚果壳客户关系管理 is simpler. It’s built for small to medium businesses.

It focuses on ease of use. You get clear pipeline views.

Plus, it has strong email tools. It helps you close deals faster.

此外，还可以探索我们最喜欢的 Nutshell CRM替代方案…

我们的观点

告别混乱，助力业务增长！Nutshell CRM 助您实现销售自动化，妥善管理客户关系。免费试用 Nutshell CRM 软件，体验卓越性能！

免费试用 Nutshell 阅读完整评论简明替代方案

主要优势

轻松管理联系人： 将所有客户信息集中在一个地方管理。轻松访问联系方式、沟通记录和备注。
内置电子邮件营销：向您的潜在客户和现有客户发送有针对性的电子邮件营销活动。通过自动化电子邮件序列维护客户关系并促进销售。
销售自动化： 利用自动化工作流程简化销售流程。减少人工操作，专注于达成交易。
卓越的客户支持： Nutshell 的一流客户支持团队以响应迅速和乐于助人而闻名。

免费试用 Nutshell CRM

定价

基础：每用户每月 13 美元。
生长：每用户每月 25 美元。
专业版：每用户每月 42 美元。
商业：59美元/用户/月。
企业：79美元/用户/月。

免费试用 Nutshell CRM

优点

界面非常人性化。
价格实惠，适合小型企业。
优秀的客户支持团队。
易于设置和自定义。
包含内置的电子邮件营销功能。

缺点

功能比 Pipedrive 少。
报告机制可以更加完善。
第三方集成功能有限。
不太适合规模庞大或结构复杂的销售团队。
移动应用还有改进空间。

免费试用 Nutshell CRM

Salesforce是什么？

Think of Salesforce as a super-powered tool.

It’s built for big teams. And it handles lots of data.

It helps you manage customers. Plus, it tracks sales.

It does almost everything!

此外，还可以探索我们最喜欢的 Salesforce替代方案…

我们的观点

它功能强大且灵活。免费版功能非常丰富，包含许多项目管理功能。

免费试用 Salesforce 阅读完整评论 Salesforce替代方案

主要优势

Salesforce帮助企业更好地与客户建立联系，并提供每位客户的完整信息。

这有助于提升销售和服务水平。

360度客户视图： 在一个地方查看所有客户互动记录。
销售额增长39%： 许多用户反映销售额和生产力均有所提高。
强大的自动化功能： 自动执行电子邮件和线索跟踪等任务。
庞大的 AppExchange： 可与数千个其他应用程序连接。
可扩展以适应增长： 伴随您的业务发展，从小到大。

免费试用 Salesforce

定价

入门套件：每用户每月 25 美元。
专业套件：每用户每月 100 美元。
企业：165美元/用户/月。
无限：每用户每月 330 美元。
爱因斯坦1号销量： 每用户每月 500 美元。

免费试用 Salesforce

优点

行业领先的客户关系管理解决方案。
高度可定制。
强大的报告和分析功能。
优质的客户服务。
行业领先的客户关系管理解决方案。

缺点

这可能很贵。
学习曲线陡峭。
设置过程可能很复杂。
更新可能会造成不便。

免费试用 Salesforce

功能对比

Choosing the right crm solutions is huge for your team’s growth.

This detailed comparison looks at core functionality to help you see how salesforce crm and Nutshell CRM stack up.

1. 核心平台重点

Salesforce: Salesforce offers an expansive, comprehensive platform. It includes Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud modules. It is designed to give the chief digital officer and the entire organization a complete view of the customer company.
Nutshell CRM: Nutshell CRM is a dedicated salesforce crm built for sales teams. It focuses on lead tracking, contact management, and pipeline visualization. It is the 最佳客户关系管理 option for smaller businesses looking for simple, powerful sales execution.

2. AI and Innovation

Salesforce: Salesforce takes advantage of groundbreaking ai innovation. Its Einstein AI provides features like predictive forecasting and automated lead scoring. This shows ai commitments to deliver next-generation insights.
Nutshell CRM: Nutshell CRM 重点是自动化 for efficiency, like personal email sequences. It does not currently offer the same level of advanced ai agent or data cloud capabilities as Salesforce.

3. 联系人管理

Salesforce: Salesforce handles massive amounts of contact management data. It allows for complex record types and relationships. Its focus is on providing a detailed, 360-degree view of every contact and account.
Nutshell CRM: Nutshell CRM provides excellent contact management with a focus on simplicity. It integrates email, calendar sync, and communication timelines into a clear record for each person and company.

4. Pipeline Management

Salesforce: The Sales Cloud provides sophisticated pipeline tools. It handles complex, multiple pipelines across different teams and territories. It helps the salesforce team manage large, multi-stage sales process funnels.
Nutshell CRM: Nutshell CRM excels in visual pipeline management. It makes it easy for a 小型企业 to view and drag deals through stages. It supports multiple pipelines starting at its Pro tier.

免费试用 Nutshell CRM

5. 报告和分析

Salesforce: Salesforce includes powerful analytics and reporting. It gives a full reporting suite for deep, cross-cloud data analysis. It is essential for companies with complex business data needs.
Nutshell CRM: Nutshell CRM offers a strong, standard reporting suite. It covers sales performance, activity, and team metrics. Its simplicity makes it easy for most businesses to understand key metrics without complex setup.

6. 自定义选项

Salesforce: Salesforce offers deep, code-level customization options. You can build custom apps and objects to fit unique needs. This is perfect for when your business grows and requires unique solutions.
Nutshell CRM: Nutshell CRM provides simple, guided customization options for pipelines, custom fields, and reports. It is easier to use out of the box.

7. Email Features

Salesforce: Salesforce offers the full Marketing Cloud. This provides enterprise-level email and customer journey design. It uses AI to customize email sends.
Nutshell CRM: Nutshell CRM includes built-in email marketing, bulk sending, and email templates. It supports automated personal email sequences for lead nurturing.

免费试用 Salesforce

8. 生态系统与整合

Salesforce: Salesforce boasts the AppExchange, with thousands of apps and integrations. It has the advantage of a massive platform ecosystem.
Nutshell CRM: Nutshell CRM integrates with essential tools like Gmail, Outlook, and QuickBooks. It is focused on providing the integrations that smaller businesses need best bet out of other crm solutions.

9. 定价和成本

Salesforce: Salesforce’s pricing starts at $25 per user per month (Essentials, billed annually). Costs can quickly escalate due to add ons and complex implementation services.
Nutshell CRM: Nutshell CRM starts at $20 per user per month (Foundation tier, billed annually). The pricing is more transparent and includes free live support and unlimited contacts.

选择CRM软件时应注意哪些方面？

Choosing the right customer relationship management system is about making sure it supports your long-term customer experiences and business needs.

Look for these key benefits:

安全与合规: Does the platform offer a robust security framework? Check for features like an 审计 log to track every user action and ensure only authorized users can access sensitive clients data.
移动和无障碍: Your salesforce team needs a strong mobile app. The ability to access and update your leads and funnel from any location is crucial to boosting productivity in seconds.
Sales Automation and Process: Look for features that let you automate repetitive tasks. The sales automation should let you quickly create and execute your sales process flawlessly. This makes it easy for every single user.
Customization and Scalability: Can the system grow as your company or business grows? You should have the ability to customize dashboards, notifications, and pipelines to fit your specific business processes, from the small san francisco startup to the large enterprise.
Data and Analytics: The crms must provide strong reporting to let you review your sales performance. It should give you a complete view of your business data and allow you to optimize your strategy.
Ease of Use and Onboarding: Is the interface intuitive for the everyday human user? An easy-to-use site and browser page is essential for high adoption and to see immediate customer success. You want minimal time waiting for a successful verification setup.
Support and Partnership: Look for reliable customer support. Check for strong vendor reputation and a clear co founder vision, especially in the saas industry.
整合与生态系统: Ensure it connects to your existing tools. A wide array of salesforce products apps and third-party connections is a big advantage.
Future Innovation: Does the vendor show a commitment to innovation? This gives you a sneak peek into future benefits as technology evolves.
Global Readiness: If you plan to expand, check for support for multiple languages and currencies.
Administrative Insight: Features like a “Ray ID” or detailed tracking on the date of changes are important for advanced troubleshooting and auditing your infrastructure.
数据导入: The platform must make it easy to import your existing contacts data seamlessly.

最终判决

So, which one wins in the vs Salesforce and Nutshell CRM battle?

For most small to medium businesses, we pick Nutshell CRM.

It’s simpler. It’s cheaper.

It also helps you optimize your sales process without headaches.

If you need super-deep functionality and have a huge team, Salesforce might be your thing.

But, for getting deals done fast, Nutshell is great.

We’ve tried many CRMs, and Nutshell makes it easy.

相信我们；我们已经完成了所有工作，所以您不必再操心了。

免费试用 Nutshell 阅读完整评论简明替代方案

免费试用 Salesforce 阅读完整评论查看其他方案

Nutshell CRM 的更多内容

以下是 Nutshell CRM 与这些软件解决方案的简要比较：

Nutshell 对阵 Pipedrive: 它以可视化的流程管理脱颖而出，而 Nutshell 则注重用户友好性和简洁性。
Nutshell CRM 与 GoHighLevel 的比较: Nutshell CRM 是一款以销售为中心的 CRM，强调易用性和销售渠道管理，而 GoHighLevel 则提供了一套更广泛的营销、销售和代理机构管理工具。
Nutshell CRM 与 Keap: Nutshell CRM 专注于简化销售流程和协作；Keap 提供高级营销自动化和线索管理功能。
Nutshell CRM 与 ActiveCampaign 对比: Nutshell CRM 简化了销售和联系人跟踪，而 ActiveCampaign 则擅长复杂的营销自动化、细分和电子邮件营销活动。
Nutshell CRM 与 Hubspot 对比: Nutshell CRM 为销售渠道管理和客户关系提供了直观的界面，而 HubSpot 则提供了一个功能全面的多合一平台，用于营销、销售和服务。
Nutshell CRM 与 Clickfunnels 的比较: Nutshell CRM 是一款专注于销售的 CRM 系统；ClickFunnels 则专注于构建销售漏斗和着陆页，以提高转化率。
简述 CRM 与民用: Nutshell CRM 是一款以销售为中心的 CRM，具有强大的报告和销售渠道管理功能；Folk 则强调协作式联系人组织和 AI 驱动的信息增强。
Nutshell CRM vs Instantly: Nutshell CRM 专注于管理销售渠道和客户互动，而 Instantly 则面向高交易量场景。冷邮件拓展客户群体和开发潜在客户。
Nutshell CRM 与 ClickUp 的比较: Nutshell CRM 是一款专门用于销售和客户关系管理的工具，而 ClickUp 是一个功能全面的工作管理平台，其中包含 CRM 功能。
Nutshell CRM 与 Monday CRM 对比: Nutshell CRM 提供简化的销售流程和清晰的销售渠道可视化；Monday CRM 提供高度可定制的可视化工作流程和跨职能的强大团队协作。
Nutshell CRM 与 Capsule CRM 的区别: Nutshell CRM 专注于直观的销售流程管理和自动化；Capsule CRM 则是一款更简单的联系人管理工具，主要用于跟踪销售机会。
Nutshell CRM 与 Insightly 的比较: Nutshell CRM 注重小型企业销售团队的易用性；Insightly 提供更全面的 CRM，并具有额外的项目管理功能。
Nutshell CRM 与 Freshsales CRM 的比较: Nutshell CRM 提供易于使用的销售流程和团队协作；Freshsales CRM 包含 AI 驱动的洞察和更广泛的销售团队自动化。
简述 CRM 与 Salesforce: Nutshell CRM 为中小型企业提供了一种简单、经济实惠的解决方案；Salesforce 是一款高度可扩展、功能丰富的企业级 CRM。

常见问题解答

Is Salesforce better than Nutshell CRM for small businesses?

No, not always. Nutshell CRM is often better for small businesses because it is simpler and more affordable. Salesforce is powerful but complex and expensive. Choose based on your needs.

Can I switch from Nutshell CRM to Salesforce later?

Yes, you can. Both platforms offer data export tools. However, switching involves time and effort for data migration and team training, so plan carefully.

哪款客户关系管理系统（CRM）提供更好的客户支持？

Both offer good support. Salesforce has extensive resources and a large team. Nutshell focuses on quick, direct support. The best choice depends on your preference.

Does Nutshell CRM integrate with marketing automation tools?

Yes, Nutshell CRM integrates with various marketing automation tools. It focuses on email marketing integration, streamlining sales, and marketing efforts for smaller teams.

哪款CRM系统更具定制化功能？

Salesforce is far more customizable. It allows deep customization for complex needs. Nutshell provides simpler customization, focusing on ease of use. (Disclaimer: We do not endorse any vendor, and comparisons are based on our analysis. We make no guarantees as to the accuracy or completeness of this information.)