Choosing the right customer software can be a big game, right?
It’s frustrating when you see the fancy features and wonder which one will actually help you.
Will you pick the wrong one and waste time and money?
好消息！
We’ll explain the differences between Salesforce vs Agile 客户关系管理 简单易懂。
概述
We’ve spent countless hours diving deep into both Salesforce and Agile 客户关系管理.
Our team rigorously tested each platform’s features.
From basic contact management to advanced automation, we ensure a real-world, hands-on comparison for you.
Ready to explore the world’s leading 客户关系管理? Sign up for a free trial of Salesforce!
定价： Free trial available. The premium plan starts at $25/month.
主要特点：
- Built-in Phone & Email
- AI-Powered Insights
- 交易管理
Ready to streamline your sales and marketing? Explore Agile 客户关系管理 for more.
定价： It has a free plan. Premium plan starts at $8.99/month.
主要特点：
- 营销自动化
- 联系人管理
- Email Tracking
什么是 Salesforce？
Okay, let’s dive into Salesforce.
Think of it as the big, powerful CRM. It’s used by huge companies.
It can handle tons of data.
It’s very flexible. It’s a complete customer platform.
此外，探索我们最喜欢的 Salesforce 替代品…
准备好了解 Salesforce 的功能了吗？立即开始免费试用并体验一下！
主要优点
- 行业领导者： Salesforce 在 CRM 市场上占据主导地位是有原因的。
- 高度可定制： 量身定制 Salesforce，满足您的确切需求。
- 庞大的生态系统 与数以千计的应用程序和服务集成。
- 可扩展的解决方案： 发展业务的同时，CRM 也不会过时。
定价
Salesforce 提供各种计划以满足您的预算需求：
- 启动套件： 每月 $25/用户
- 专业套件 每月 $100/用户
- 企业： $165/用户/月
- 无限： 每月 $330/用户
- 爱因斯坦 1 号销售： 每月 $500/用户
优点
缺点
什么是 Agile CRM？
Okay, let’s focus on Agile CRM.
Think of it as your friendly, all-in-one sales and marketing tool.
It’s built for small to medium-sized businesses.
It wants to make things simple. It combines sales, marketing, and service. All in one place.
此外，探索我们最喜欢的 敏捷 CRM 替代方案…
Ready to streamline your sales and marketing? Explore Agile CRM’s powerful automation and comprehensive features.
主要优点
- 自动化： Automate repetitive tasks like email marketing, follow-ups, and lead nurturing.
- Comprehensive Suite: Offers a complete set of tools, including CRM, marketing automation, and helpdesk features.
- 经济实惠： Provides competitive pricing plans, especially for smaller businesses.
- 定制： Offers a good level of customization to tailor the platform to your needs.
定价
Agile CRM offers several pricing tiers. Upgrading gets you more features:
- 自由的：最多 10 个用户。
- 起动机: $8.99
- 常规的: $29.99
- 企业: $47.99
优点
缺点
功能比较
Let’s break down the core features.
We’ll compare these two CRM platforms head-to-head. See which solution fits your business needs.
We’ll focus on key areas that impact your 客户关系管理.
1. Cloud-Based Access
- Salesforce： A robust cloud infrastructure. It offers seamless access. It allows for 即时的 updates. It’s a leading cloud-based technology.
- Agile CRM: Also cloud-based. Provides accessible data. It may have less extensive infrastructure. It’s built for ease of access.
2. Customer Service Tools
- 销售团队 offers extensive customer service modules, including chat support and ticketing. It can also personalize customer interactions.
- 敏捷 CRM provides integrated customer service features, including basic chat and email support. It aims to 简单化 互动。
3. Sales and Lead Management
- Salesforce： 强大的 salesforce CRM. It provides detailed lead scoring. It offers robust sales pipeline management. It works to boost revenue.
- Agile CRM: Includes 领先计分 and sales tracking. It focuses on faster sales cycles. It helps manage deals effectively.
4.营销自动化
- Salesforce： This offers advanced marketing automation. It includes complex campaign management. It helps personalize marketing channel 外联。
- 敏捷 CRM provides integrated marketing automation. It focuses on email and 社交媒体 marketing and is 直观的 and easy to use.
5. Reporting and Analytics
- 销售团队 provides in-depth insight and reporting, allows for highly customized dashboards, and offers 即时的 data analysis.
- Agile CRM offers basic reporting and analytics, provides insight into sales and marketing, and focuses on key performance indicators.
6. Integration and Customization
- Salesforce： Offers extensive integration capabilities. It allows for highly customized workflows. It aims to enable advanced functionality.
- Agile CRM: Provides core integrations. It offers some customization options. It prioritizes 易于使用.
7. Scheduling and Engagement
- 销售团队 provides advanced schedule management, tracks customer engagement across all touchpoints, and manages a high volume of interactions.
- 敏捷 CRM offers basic schedule 和 engagement tracking. It focuses on core customer interactions and aims to 简单化 daily tasks.
选择 CRM 软件时要注意什么？
- 可扩展性： Will it grow with your business?
- 一体化： 它能与现有工具连接吗？
- 易于使用： Is the interface intuitive for your team?
- 定制： Can you tailor it to your specific needs?
- 支持： What level of customer support is provided?
- 移动访问： Can you access it on the go?
- 安全： Does it protect your customer data?
- 行业特定功能： Does it have features specific to your industry?
最终裁决
So, which one wins? It really depends on you.
If you’re a big company or plan to be, Salesforce is your pick.
It’s powerful. It does everything. But, it costs a lot.
For smaller teams, Agile CRM is great. It’s easier to use. It’s cheaper.
We’ve used both. We know what works. We get it.
Agile CRM is a solid choice if you need something simple that will get the job done without breaking the bank.
If you want the best, most powerful CRM and price isn’t a problem, choose Salesforce.
Salesforce 对比
以下是 Salesforce 与这些软件解决方案的简要比较：
- Salesforce vs Gohighlevel: Salesforce 是企业级 CRM，具有广泛的定制功能，是大型企业的理想选择，而 GoHighLevel 则提供一体化的营销和销售平台，通常受到小型企业和机构的青睐。
- Salesforce vs Pipedrive: Salesforce 是一款适用于销售、营销和服务的综合性、高度可定制的 CRM，而 Pipedrive 则侧重于直观的可视化销售管道管理，以简化销售流程。
- Salesforce vs Keap: Salesforce 为各种规模的企业提供了一个庞大的、可定制的 CRM 生态系统；Keap 则提供集成的销售和营销自动化，尤其适合小型企业。
- Salesforce vs ActiveCampaign: Salesforce 是一款广泛的企业级 CRM，具有强大的销售自动化功能，而 ActiveCampaign 则在营销自动化、电子邮件营销和客户旅程可视化方面表现出色。
- Salesforce vs Hubspot: Salesforce 强调深度定制和强大的报告功能，以满足复杂的业务需求，而 HubSpot 则提供集成的营销、销售和服务工具套件，界面更加友好。
- Salesforce vs Clickfunnels: Salesforce 是一款用于管理客户关系和销售的综合 CRM；ClickFunnels 则是专门设计的销售漏斗生成器，用于引导客户完成转换。
- Salesforce 与 Folk: Salesforce 是一款高度可扩展、功能丰富的客户关系管理软件，适用于复杂的运营和大型企业；Folk 则是一款更简单的协作式联系人管理和关系建立工具。
- Salesforce vs Instantly: Salesforce 是一个广泛的客户关系管理平台，涵盖客户管理的各个方面；Instantly 擅长自动 冷电子邮件推广 并为有针对性的宣传活动提供线索。
- Salesforce vs ClickUp: Salesforce 是一款功能强大的专用 CRM，用于管理客户互动和销售流程；ClickUp 是一款多功能工作管理平台，在其更广泛的项目管理工具中包含了 CRM 功能。
- Salesforce 与星期一: Salesforce 是一款强大的客户关系管理软件，具有广泛的数据模型，适用于各行各业的复杂工作流程；Monday CRM 提供高度可定制的可视化工作流程，已使用 Monday.com 进行项目管理的公司通常会使用它。
- Salesforce vs Capsule: Salesforce is an enterprise-grade CRM suitable for large organizations with complex needs; Capsule CRM is a simpler, user-friendly CRM, ideal for small to medium-sized businesses focused on core contact and sales tracking.
- Salesforce 与 Insightly: Salesforce 提供了一个全面、高度可定制的 CRM，可满足不同的业务需求；Insightly 提供了一个多功能的 CRM，集成了项目管理功能，因其易于使用而经常受到中小型企业的青睐。
- Salesforce vs Freshsales CRM: Salesforce 是一款高度可定制、可扩展的 CRM，为大型企业提供高级功能；Freshsales CRM 则侧重于人工智能驱动的销售洞察力和自动化，以简化销售管理，通常是小型团队的首选。
更多 Agile CRM
以下是 Agile CRM 与这些软件解决方案的简要比较：
- Agile CRM vs Gohighlevel: Agile CRM is an all-in-one, affordable CRM with sales, marketing, and service, while GoHighLevel is a comprehensive platform built for marketing agencies with extensive automation and lead generation.
- Agile CRM 与 Pipedrive: Agile CRM 提供更广泛的营销自动化功能和内置帮助台。同时，Pipedrive 专注于为销售团队提供直观的可视化销售渠道管理。
- Agile CRM 与 Keap: Agile CRM 价格更实惠，并为核心 CRM 功能提供了更直观的界面。 买 提供强大的营销自动化和电子商务功能，但学习曲线更陡峭。
- Agile CRM 与 ActiveCampaign: Agile CRM 提供了一个内置帮助台和电话功能的一体化平台，而 ActiveCampaign 则在高级营销自动化、细分和详细分析方面表现出色。
- Agile CRM 与 Hubspot: Agile CRM 为小型企业提供有竞争力的免费计划和强大的营销自动化，而 HubSpot 为大型企业提供全面、可扩展的工具套件。
- Agile CRM 与 Clickfunnels: Agile CRM 是一款包罗万象的 CRM，具有销售、营销和服务功能；ClickFunnels 是一款用于构建销售渠道和自动化销售流程的专用工具。
- Agile CRM vs Folk: Agile CRM is a comprehensive suite that includes sales, marketing, and support, while Folk emphasizes simplified, collaborative contact management and organization.
- 敏捷 CRM 与 即刻: Agile CRM provides an all-in-one solution for sales, marketing, and customer service, while Instantly focuses on streamlined cold email outreach and deliverability.
- 敏捷 CRM 与 点击: Agile CRM 是一个专用的 CRM 解决方案，而 ClickUp 是一个多功能生产力平台，包括 CRM 功能、项目管理和任务跟踪。
- Agile CRM 与 Monday CRM 对比: Agile CRM 是一款具有强大营销和服务自动化功能的集成 CRM，而 Monday CRM 则提供了高度可定制的可视化工作区来管理各种工作流程。
- Agile CRM 与 Capsule CRM: Agile CRM 提供具有营销自动化和强大报告功能的综合套件，而 Capsule CRM 是一种更简单的联系人管理和销售渠道跟踪解决方案。
- Agile CRM 与 Insightly: Agile CRM 强调销售、营销和服务方面的广泛自动化，而 Insightly 则提供与 CRM 功能集成的强大项目管理功能。
- Agile CRM 与 Freshsales CRM: Agile CRM 提供强大的营销自动化和内置帮助台。同时，Freshsales CRM 在以销售为中心的功能方面也表现出色，例如可视化管道和 AI 驱动的洞察。
常见问题
Is Salesforce or Agile CRM better for small businesses?
Agile CRM is generally better for small businesses. It’s more affordable and easier to use, and it offers essential features without the complexity of Salesforce. However, Salesforce Essentials is a good option if you need more features and have the budget.
Can I integrate my email marketing with these CRMs?
Yes, both Salesforce and Agile CRM offer email marketing integrations. Agile CRM has built-in email marketing tools, while Salesforce integrates with popular email platforms. Choose based on your existing email marketing setup and needs.
Which CRM has better customer support?
Salesforce is known for its extensive customer support resources. They offer various support options, including phone, email, and online resources. Agile CRM also provides support, but it may be less extensive. Consider your support needs when making your choice.
Is Salesforce or Agile CRM easier to learn?
Agile CRM is generally considered easier to learn. Its interface is more intuitive, especially for users new to CRM systems. Salesforce, on the other hand, can have a steeper learning curve due to its extensive features and customization options.
Which CRM offers more customization options?
Salesforce offers significantly more customization options, allowing you to tailor the platform to your specific business needs. Agile CRM offers some customization, but it’s less extensive. If customization is crucial, Salesforce is the better choice.
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