选择正确的 客户关系管理 can feel like trying to pick out a new car.
Overwhelmed by options?
You’re not alone. Two popular choices are Pipedrive and Freshsales, both packed with features but with key differences.
In this head-to-head matchup, we’ll break down Pipedrive vs Freshsales to help you decide which 客户关系管理 is the perfect fit for your business.
概述
To give you the most accurate comparison of Pipedrive vs Freshsales, we’ve spent weeks testing each platform.
We delved deep into each CRM’s features, ease of use, and pricing to provide you with a clear picture of its offerings.
想要一个 客户关系管理 that’s easy to use and helps you close more deals? Start your free Pipedrive today!
定价： 它提供免费试用。高级计划起价为每月 14 美元。
主要特点：
- Visual sales pipelines
- Customizable reports
- Mobile app
新鲜销售 客户关系管理 might be the one for you. Its intuitive interface makes it an excellent choice.
定价： It has a free trial. The premium plan starts at $9/month.
主要特点：
- 联系人管理
- Deal Tracking
- 报告和分析
What is Pipedrive?
Need a simple way to manage your sales? Pipedrive might be for you.
It helps you visualize your sales pipeline. Think of it like a Kanban board for your deals.
You can track leads, schedule follow-ups, and see where each deal stands.
It’s designed to be intuitive and easy to use, even for new 客户关系管理 用户。
此外，探索我们最喜欢的 Pipedrive alternatives…
我们的观点
对于以销售为中心的企业来说，Pipedrive 是一个不错的选择。它界面友好，视觉效果出色，功能丰富。它没有获得满分的唯一原因是其低价套餐存在一些限制。
主要优点
- 专注于销售： Pipedrive 旨在帮助您达成更多交易。
- 可视化管道管理： 准确了解每笔交易的具体情况。
- 强大的自动化功能： 自动执行发送电子邮件和安排约会等任务。
- 24/7支持： 随时获取帮助。
定价
- 基本的：每位用户每月 14 美元。
- 先进的：每位用户每月 24 美元。
- 专业的：每位用户每月 49 美元。
- 力量：每位用户每月 59 美元。
- 企业：每位用户每月 79 美元。
Você pode ter mais de um espaço de trabalho.
缺点
什么是 Freshsales CRM？
需要 客户关系管理 that’s easy to use and won’t break the bank?
新鲜销售 客户关系管理 might be your perfect match. It’s designed to help you manage your contacts, track deals, and boost sales.
Think of it as your trusty sidekick for building strong customer relationships.
No more juggling spreadsheets or sticky notes! Freshsales keeps everything organized in one place.
此外，探索我们最喜欢的 Freshsales CRM 替代品…
我们的观点
对于注重易用性和价格实惠的企业来说，Freshsales CRM 是一个不错的选择。它能让你轻松上手 CRM，无需经历漫长的学习过程。
主要优点
- 用户友好界面 易于导航和学习。
- 内置电话和电子邮件： 直接从平台与客户联系。
- 人工智能洞察： 获得有用的建议和预测。
- 价格实惠： 提供免费计划和有竞争力的付费计划。
定价
- 增长 + 500 个营销联系人：每位用户每月 9 美元。
- Pro + 500 个营销联系人：每位用户每月 39 美元。
- 企业 + 500 个营销联系人：每位用户每月 59 美元。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
Let’s dive deeper into the advanced capabilities of these two 客户关系管理 平台。
We focused on core sales activities and the helpful features that truly streamline your process, so you can make the right choice for your business needs.
1. Pipeline Management & Deal Tracking
- 管道驱动: This is where pipedrive crm shines. It gives you clear, visual pipeline management via a drag-and-drop interface. Sales reps use it to efficiently organize and deal tracking across multiple sales pipelines.
- 新鲜销售: Offers effective pipeline management as well, but its focus is on using ai sales assistant insights to prioritize your deal management. It helps you quickly manage deals but is less visually driven than Pipedrive.
2. Communication: Built-in Phone & Email
- 新鲜销售: A major strength. It provides a built-in phone and email right inside the CRM. This simplifies log calls and tracking customer engagement. Chat support is also available 24/5 on most paid plans, providing excellent customer support.
- 管道驱动: Basic email integration is standard. However, advanced features like a native dialer or advanced phone support are generally reserved for higher-tier plans or require third-party tools and integrations.
3. Sales Automation
- 管道驱动: Focuses on automating core sales activities like scheduling and follow-ups. You can easily automate tasks and remove repetitive tasks to boost productivity for your sales reps.
- 新鲜销售: Provides more advanced capabilities in sales 自动化. Its workflows can handle complex, multi-step sequences, enabling users to connect different parts of the platform and easily close deals.
4. AI & Actionable Insights
- 新鲜销售: Freshsales stands out with its AI, Freddy. It offers predictive deal insights and sales forecasting. This provides solid actionable insights for lead management.
- 管道驱动: Also offers an AI sales assistant to guide sales reps. It analyzes performance and suggests which deals to focus on, delivering personalized deal insights for better opportunity management.
5. Lead & Contact Management
- 管道驱动: Excellent for organizing contact management and basic lead management. It is simple and easy to input new customer information.
- 新鲜销售: It offers stronger lead management features, including AI-powered lead scoring and automatic Das bedeutet, dass Ihr enrichment. This means your customer information is always current, supporting the broader customer relationship management.
6.定制
- Freshsales: Provides a greater level of control. You can create custom modules and tailor the interface more deeply to fit your unique business needs. This is great for teams with complex structures.
- Pipedrive: Offers customizable pipelines and custom fields on all paid plans, making it simple to adapt to your basic sales flow. It maintains its reputation as the best crm software for simplicity.
7. Marketing Automation
- Freshsales: Features integrated marketing automation tools. You can run full outreach campaigns and send highly personalized emails directly from the crm software, making it an all-in-one solution.
- Pipedrive: Its focus on sales means marketing automation is generally an add-on or found only in higher tiers. Freshsales vs Pipedrive wins on native marketing depth at lower prices.
8. Reporting and Analytics
- Pipedrive: Offers clear, visual 报告 centered on your sales activities and pipeline management. It is easy to use for quick checks, though options for custom reports are somewhat limited.
- Freshsales: Provides more robust and advanced functionalities in reporting, including more options for custom reports and using AI to uncover deeper actionable insights into customer information.
9. Integrations and Ecosystem
- Pipedrive: Has a vast marketplace with a huge number of third party integrations and third party apps. It integrates well with project management tools, positioning itself as the best crm tool to connect other systems.
- Freshsales: As part of the Freshworks suite, its native integration with other Freshworks crm tools is seamless. It offers extensive integrations and more features, but some third-party tools integration can be less comprehensive.
选择 CRM 时要注意什么？
- Check if the key features align with your business needs, and look for standout features like AI or built-in phone systems.
- Examine the pricing, especially the cost per user and whether the vendor offers unlimited users on higher tiers.
- Find out if a dedicated account manager is provided, which can be crucial for smooth onboarding and maximizing the crm software.
- Test the mobile app functionality to ensure your sales reps can log calls and manage deals on the go.
- See if the provider offers a free plan or a comprehensive trial, so you can test the platform (we evaluated Freshsales’ offering, for example).
- Look at the 安全 measures and data compliance. Remember, both Freshsales and Pipedrive aim to protect your customer information.
最终裁决
Both CRMs prove to be strong contenders in the battle of Pipedrive vs Freshsales.
However, Pipedrive emerges as our top pick for its exceptional user-friendliness and affordability.
Its intuitive interface and visual pipeline 制作 it ideal for businesses seeking a straightforward solution to manage their sales process.
While Freshsales offers a wider range of advanced features, Pipedrive’s focus on simplicity and core CRM functionality makes it a winner for most sales teams.
Trust us, we’ve spent weeks testing these platforms to help you make the right decision.
Ready to streamline your sales and boost your revenue? Give Pipedrive a try!
More of Pipedrive
Here’s a comparison of Pipedrive against other CRM software:
- Pipedrive vs Keap: Pipedrive excels in visual sales pipeline management, while Keap specializes in robust marketing automation, lead scoring, and advanced email sequences.
- 管道驱动 对比 晋升: GoHighLevel is an all-in-one marketing and sales platform for agencies. Pipedrive is a sales-focused CRM for managing deals and pipelines.
- Pipedrive vs ActiveCampaign: Pipedrive is a sales-centric CRM with intuitive pipeline visualization, while ActiveCampaign prioritizes marketing automation and customer journey building.
- Pipedrive vs HubSpot: Pipedrive is a more focused sales CRM known for simplicity, while HubSpot offers a comprehensive suite of marketing, sales, and service tools, being more complex.
- Pipedrive vs ClickFunnels: Pipedrive is a sales pipeline CRM, while ClickFunnels primarily focuses on building sales funnels and landing pages, with basic CRM aspects.
- Pipedrive vs Folk: Pipedrive is strong in sales pipeline management, whereas Folk emphasizes simple contact organization and relationship building for smaller teams.
- Pipedrive vs Instantly: Pipedrive focuses on sales deal management, while Instantly specializes in cold email outreach, lead finding, and email automation.
- Pipedrive vs ClickUp: Pipedrive is a dedicated sales CRM that is excellent for pipeline tracking. 点击 is a versatile work management platform that can also be used as a CRM and offers broader project management.
- Pipedrive vs Monday CRM: Pipedrive is a sales-focused CRM with visual pipelines, whereas Monday CRM is a highly customizable work OS that can be configured for CRM purposes and emphasizes workflow management.
- Pipedrive vs Capsule CRM: Pipedrive focuses on visual sales pipeline management, while Capsule CRM is a simpler, growth-oriented CRM for managing contacts and relationships, often for smaller businesses.
- Pipedrive vs Insightly: Pipedrive specializes in sales pipeline visualization, while Insightly offers a broader CRM solution with project management, marketing automation, and more robust reporting.
- Pipedrive vs Freshsales: Pipedrive offers deep sales pipeline visualization, while Freshsales CRM provides a more complete solution with built-in phone, AI tools, and integrated marketing features.
- Pipedrive vs Salesforce: Pipedrive is user-friendly and sales-focused for SMBs, whereas Salesforce is a highly customizable, enterprise-level CRM with extensive features across sales, service, and marketing.
- Pipedrive vs Zendesk: Pipedrive emphasizes visual sales pipeline management and automation, while Zendesk primarily focuses on customer service and support. It also offers CRM capabilities with built-in communication tools.
More of Freshsales
以下是 Freshsales CRM 与这些软件解决方案的简要比较：
- Freshsales CRM vs Pipedrive: Freshsales CRM 提供集成通信和人工智能的全面销售解决方案，而 Pipedrive 则擅长可视化销售管道组织和交易跟踪。
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM 与 Keap: Freshsales CRM 强调直观的销售管理和人工智能驱动的洞察力；Keap 提供功能强大的销售和营销自动化，侧重于联系人管理。
- Freshsales CRM vs ActiveCampaign: Freshsales CRM 是一款专用的销售 CRM，内置电话和电子邮件功能；ActiveCampaign 在营销自动化、电子邮件营销活动和高级细分方面表现出色。
- Freshsales CRM vs Hubspot: Freshsales CRM 提供人工智能驱动的销售工具和更快的设置；HubSpot 提供广泛的一体化套件，涵盖营销、销售和客户服务。
- Freshsales CRM vs Clickfunnels: Freshsales CRM 是以销售为重点的 CRM，用于管理客户互动，而 ClickFunnels 则是构建销售漏斗和着陆页面的专用工具。
- Freshsales CRM 与 Folk: Freshsales CRM 提供了一个具有人工智能和自动化功能的综合销售平台；Folk 专注于简单、协作的联系人管理和可视化管道组织。
- Freshsales CRM 与 Instantly: Freshsales CRM 是一款功能全面的销售 CRM，具有强大的功能；Instantly 主要是一款电子邮件推广和销售 CRM。 冷电子邮件自动化 工具。
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM 是一款功能更强大的销售 CRM，具有人工智能功能；Capsule CRM 则侧重于直接的联系人管理和销售机会跟踪。
- Freshsales CRM vs Insightly: Freshsales CRM 是一款专门的销售工具，具有人工智能和全面的销售自动化功能；Insightly 提供更广泛的 CRM 体验，包括强大的项目管理功能。
- Freshsales CRM 与 Salesforce: Freshsales CRM 提供直观的人工智能销售平台，价格极具竞争力；Salesforce 是高度可定制的企业级 CRM，拥有广泛的生态系统和高级功能。
- Freshsales CRM vs Zendesk: Freshsales CRM 专注于销售自动化和管道管理，而 Zendesk 主要是一个客户服务平台，具有强大的票单和支持功能。
常见问题
Which is better, Pipedrive or Freshsales?
Both are excellent CRM platforms. Pipedrive is known for its ease of use and visual sales pipeline, while Freshsales offers more advanced features and AI-powered insights. The best choice depends on your specific needs and budget.
Is there a free version of Pipedrive or Freshsales?
Pipedrive offers a 14-day free trial but no free version. Freshsales, on the other hand, has a free forever plan with basic CRM functionality, making it a great option for 小型企业 with limited budgets.
Does Pipedrive integrate with other software?
Yes, Pipedrive integrates with many popular business tools, including Google Workspace, Microsoft 365, and Mailchimp. The Pipedrive Marketplace offers more integrations.
What kind of businesses is Freshsales best for?
Freshsales is a versatile CRM suitable for various businesses, from startups to large enterprises. Its comprehensive features and scalability make it a particularly good choice for businesses with complex sales processes or growing teams.
Can I import my existing data into Pipedrive or Freshsales?
Yes, both platforms allow you to easily import your existing customer data from spreadsheets or other CRM systems. This ensures a smooth transition and prevents data loss when switching to a new platform.
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