Are you feeling swamped? Like you juggling too many tools to manage customers?
It’s tough to pick the right 客户关系管理. Both Freshsales 客户关系管理 and Thryv promise to make life easier, but which one actually delivers?
You’re probably wondering, “Which will help my business grow?”
让我们来分析一下 新鲜销售 客户关系管理 vs Thryv.
We’ll look at what each one does best so you can choose the right tool for your needs.
概述
We’ve put both Freshsales 客户关系管理 and Thryv through their paces.
Our team signed up for free trials, tested core features, and analyzed user feedback. This hands-on approach ensures a practical, real-world comparison.
新鲜销售 客户关系管理 might be the one for you. Its intuitive interface makes it an excellent choice.
定价： It has a free trial. The premium plan starts at $9/month.
主要特点：
- 联系人管理
- Deal Tracking
- 报告和分析
Explore its powerful features for managing contacts, scheduling appointments, and campaigns.
定价： It has a free demo. The premium plan starts at $244/month.
主要特点：
- Built-in calling
- Email sequences
- Advanced Reporting
什么是 Freshsales CRM？
Okay, let’s talk about Freshsales 客户关系管理. What is it? It’s a tool to help you sell more.
Think of it as a place to keep track of your customers.
You can view deals, send emails, and 制作 calls all in one place. It’s built to make sales easier.
此外，探索我们最喜欢的 Freshsales CRM 替代品…
我们的观点
对于注重易用性和价格实惠的企业来说，Freshsales CRM 是一个不错的选择。它能让你轻松上手 CRM，无需经历漫长的学习过程。
主要优点
- 用户友好界面 易于导航和学习。
- 内置电话和电子邮件： 直接从平台与客户联系。
- 人工智能洞察： 获得有用的建议和预测。
- 价格实惠： 提供免费计划和有竞争力的付费计划。
定价
- 增长 + 500 个营销联系人：每位用户每月 9 美元。
- Pro + 500 个营销联系人：每位用户每月 39 美元。
- 企业 + 500 个营销联系人：每位用户每月 59 美元。
Você pode ter mais de um espaço de trabalho.
缺点
What is Thryv?
So, what’s Thryv? It’s more than just a CRM. It’s like a business toolbox.
It helps you manage customers and run your business.
It allows you to schedule appointments, take payments, and manage La machine.
It’s designed to keep everything organized.
此外，探索我们最喜欢的 Thryv 替代品…
我们的观点
Wanted to Thryv a try! Explore its powerful features for managing contacts, scheduling appointments, and launching marketing campaigns.
主要优点
- Centralized hub: Manage all your business needs in one place.
- Automated marketing: Reach more customers with less effort.
- Online scheduling: Let clients book appointments 24/7.
- Accept payments online: Get paid faster and easier.
- Reputation management: Monitor and improve your online reviews.
定价
- Command Center: Free dedicated business line.
- Business Center: $244/month.
- Marketing Center: $244/month.
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
Choosing the right customer relationship management tool is a big decision.
Let’s look at the features head-to-head. We’ve thoroughly reviewed both to give you a clear, balanced comparison.
1. Core Customer Relationship Management
- Freshsales CRM： This is a dedicated, deep CRM system. It focuses on centralizing customer Das bedeutet, dass Ihr and managing sales activities with features like AI-powered lead scoring and contact lifecycle stages.
- Thryv: The Thryv Business Center offers foundational customer relationship management but acts more as an all-in-one platform for 小型企业 operations, integrating customer contacts with scheduling and payments.
2. Sales and Pipeline Management
- Freshsales CRM： Excellent for sales teams, providing a highly visual deal pipeline and robust features for lead and opportunity management, helping you track your revenue.
- Thryv: Includes a basic system to manage sales and invoices, but it lacks the advanced, dedicated sales pipeline tools and in-depth 报告 of Freshsales CRM.
3. Online Scheduling and Appointments
- Freshsales CRM： Offers calendar and appointment features, often through integrations, to help sales teams stay organized.
- Thryv: This is a core strength. The Thryv software includes built-in online scheduling and services management, allowing customers to easily book appointments on your website.
4. Payments and Invoicing
- Freshsales CRM： Payment and invoicing are primarily handled through third-party integration with 会计 应用程序。
- Thryv: A central feature. It allows your small business to create estimates and invoices, accept payments online, and get paid faster directly within the client portal estimates system.
5. Local Online Presence
- Freshsales CRM： Does not focus on local listings or reputation management.
- Thryv: Strongly focuses on digital presence, offering enhanced local listings management (like Google and Yahoo), social media tools, and management for customer reviews on major sites.
6. Customer Communication
- Freshsales CRM： Provides robust in-app phone, chat, and email to track all customer interactions, helping your teams respond quickly.
- Thryv: Features a centralized 收件箱 for managing customer email, social messages, and even includes SMS marketing messages and a secure client portal for document sharing.
7. Ease of Use (Interface)
- Freshsales CRM： Known for its highly intuitive interface that’s easy for sales teams to adopt and use on a mobile device.
- Thryv: Aims to be a one-stop-shop, but some users find the sheer volume of tools in the Thryv command center can make the interface feel less specialized.
8. Pricing Structure
- Freshsales CRM： Offers a generous free plan and competitive per-user pricing, making it excellent value for growing sales teams.
- Thryv: Utilizes a location-based model, which includes a one time onboarding fee, and the pricing is significantly higher, especially for the all-in-one features.
9. Target Business Size
- Freshsales CRM： Perfect for small business and medium sized businesses that prioritize a deep customer relationship management tool to manage leads and the sales process.
- Thryv: Best suited for service-based small business who need a platform to streamline their daily operations, get paid and manage their local reviews.
选择 CRM 软件时要注意什么？
- Testing: Can you get a free trial before a credit card required signup?
- Onboarding: Is setup quick, or will you be stuck waiting for verification successful waiting?
- 定价： Look beyond the monthly rate; check for pricing details and required add ons.
- 集成： Does the system connect with your other professional technology tools?
- Die 9 besten Lernmanagement-Softwares (LMS) für 2025 15: Does the system protect your data and offer multi-factor security?
- 无障碍环境： Can employees easily access it on a mobile device?
- 用户体验： Is the interface intuitive or complex? Get a review from current users.
- 人工智能功能： Does it include smart tools like Freddy AI to help measure and predict?
- 支持： Can you quickly connect with a human for help?
- Initial Setup: Watch out for technical jargon like “to view this site properly” or a “your ray id” error message. The system should work in a few seconds.
最终裁决
So, which one wins? For most businesses focused on sales, we pick Freshsales CRM.
It’s strong on customer experience and sales tools.
The free plan is an excellent startup start and scales well for larger enterprises.
Thryv is suitable for local businesses needing payments and scheduling.
However, Freshsales CRM’s sales focus and pricing make it our top choice.
We’ve used both, so we know what works. Trust our experience to help you choose the best option for your needs.
You’ll get your team up and running faster, which means you’ll spend more time selling and less time learning software.
Freshsales CRM 的更多信息
以下是 Freshsales CRM 与这些软件解决方案的简要比较：
- Freshsales CRM vs Pipedrive: Freshsales CRM 提供集成通信和人工智能的全面销售解决方案，而 Pipedrive 则擅长可视化销售管道组织和交易跟踪。
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM 与 Keap: Freshsales CRM 强调直观的销售管理和人工智能驱动的洞察力；Keap 提供功能强大的销售和营销自动化，侧重于联系人管理。
- Freshsales CRM vs ActiveCampaign: Freshsales CRM 是一款专用的销售 CRM，内置电话和电子邮件功能；ActiveCampaign 在营销自动化、电子邮件营销活动和高级细分方面表现出色。
- Freshsales CRM vs Hubspot: Freshsales CRM 提供人工智能驱动的销售工具和更快的设置；HubSpot 提供广泛的一体化套件，涵盖营销、销售和客户服务。
- Freshsales CRM vs Clickfunnels: Freshsales CRM 是以销售为重点的 CRM，用于管理客户互动，而 ClickFunnels 则是构建销售漏斗和着陆页面的专用工具。
- Freshsales CRM 与 Folk: Freshsales CRM 提供了一个具有人工智能和自动化功能的综合销售平台；Folk 专注于简单、协作的联系人管理和可视化管道组织。
- Freshsales CRM 与 Instantly: Freshsales CRM 是一款功能全面的销售 CRM，具有强大的功能；Instantly 主要是一款电子邮件推广和销售 CRM。 冷电子邮件自动化 工具。
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM 是一款功能更强大的销售 CRM，具有人工智能功能；Capsule CRM 则侧重于直接的联系人管理和销售机会跟踪。
- Freshsales CRM vs Insightly: Freshsales CRM 是一款专门的销售工具，具有人工智能和全面的销售自动化功能；Insightly 提供更广泛的 CRM 体验，包括强大的项目管理功能。
- Freshsales CRM 与 Salesforce: Freshsales CRM 提供直观的人工智能销售平台，价格极具竞争力；Salesforce 是高度可定制的企业级 CRM，拥有广泛的生态系统和高级功能。
- Freshsales CRM vs Zendesk: Freshsales CRM 专注于销售自动化和管道管理，而 Zendesk 主要是一个客户服务平台，具有强大的票单和支持功能。
More of Thryv
Here’s a brief comparison of Thryv with these software solutions:
- Thryv vs GoHighLevel: Thryv offers robust marketing automation and sales funnels. Thryv simplifies business management for service-based companies.
- Thryv 与 Pipedrive: Thryv is a broad business management tool with integrated CRM; Pipedrive specializes in visual sales pipeline management, ideal for sales teams.
- Thryv vs Keap: Thryv offers an all-in-one platform for small business management; Keap focuses on advanced marketing automation and sales CRM with in-depth workflows.
- Thryv vs ActiveCampaign: Thryv provides an integrated platform for local business management and customer interaction; ActiveCampaign excels in sophisticated marketing automation, segmentation, and detailed analytics.
- Thryv vs Hubspot: Thryv is designed as a comprehensive platform for small business operations, including client management and marketing; HubSpot offers a wider suite of marketing, sales, and service tools for businesses of all sizes.
- Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
- Thryv vs Folk: Thryv is a comprehensive business management system with integrated CRM; Folk is a more focused, collaborative contact management tool with an emphasis on organization.
- Thryv vs Instantly: Thryv offers a broad suite for small business management, including online presence and payments; Instantly specializes in automated cold email campaigns for sales outreach.
- Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
- Thryv vs Monday CRM: Thryv provides an integrated solution for small business management and client interaction; Monday CRM focuses on highly customizable visual workflows and project-centric CRM capabilities.
- Thryv vs Capsule CRM: Thryv is a comprehensive business management platform with CRM features; Capsule CRM is a simpler, user-friendly CRM focused on contact management and sales pipeline tracking.
- Thryv vs Insightly: Thryv provides an all-in-one platform for small business operations, including scheduling and payments; Insightly offers a more robust CRM with an advanced sales pipeline and project management functionalities.
- Thryv vs Freshsales: Thryv is an all-in-one business management platform for local businesses; Freshsales CRM specializes in robust sales automation, lead scoring, and in-depth sales reporting.
- Thryv vs Salesforce: Thryv is an integrated platform for small business management; Salesforce is a highly customizable, scalable, enterprise-level CRM with extensive sales, marketing, and service capabilities.
常见问题
Is Freshsales CRM or Thryv better for small businesses?
Freshsales CRM is often better for small businesses focused on sales due to its free plan and lower starting costs. Thryv is better for service-based small businesses that want appointment and payment management.
Does Freshsales CRM offer a free plan?
Freshsales CRM offers a free plan with basic CRM features, which is ideal for startups. Thryv does not offer a free plan.
Which platform is better for managing social media?
Thryv has built-in social media management features, making it a better choice if social media marketing is a priority. Freshsales CRM focuses more on sales and email marketing.
Can I integrate other tools with Freshsales CRM and Thryv?
Both platforms offer integrations, but Freshsales CRM has a broader range, especially with other Freshworks products. Thryv focuses on integrations for local business tools.
Which CRM offers better reporting and analytics?
Freshsales CRM provides more comprehensive reporting and analytics, especially for sales data. Thryv’s reporting is more focused on appointments and payments.
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