⚡ Hızlı Değerlendirme:
- Fiyatlandırma: GoTo Resolve paid plans start at $23.75/month. ISL Online starts at $16.90/month.
- En uygun kullanım alanı: GoTo Resolve suits teams that want ticketing plus remote support. ISL Online fits regulated industries that need pure uzaktan erişim.
- Temel fark: GoTo Resolve is an all in one IT platform with conversational ticketing. ISL Online focuses on secure remote desktop software.
- Bizim tercihimiz: GoTo Resolve for most teams, thanks to its wider support capabilities and built-in otomasyon.
Both GoTo Resolve and ISL Online promise fast remote support.
But they solve two different problems for IT teams.
GoTo Resolve (now also branded LogMeIn Resolve) bundles ticketing, remote access, and endpoint protection.
ISL Online keeps things lean with secure remote desktop and unattended access.
This guide breaks down pricing, features, and security for both.
By the end, you will know which tool fits your support team.
Genel Bakış
This GoTo Resolve vs ISL Online comparison covers pricing, core features, and ease of setup.
We also look at security, mobile device support, and who each tool serves best.
Our sources include official documentation, published pricing pages, and user reviews.
Yazarlarımız ayrıca her iki platformu da bizzat deneyimleyerek zaman geçirdiler.
Bu notlar aşağıdaki "Ekibimizin Dikkat Çektiği Noktalar" bölümlerinde yer almaktadır.
GoToResolve nedir?
GoTo Resolve is an all in one BT yönetimi suite for support teams.
It combines remote support, ticketing, and uç nokta yönetimi in one app.
The tool replaced the older GoTo Assist product and now also carries the LogMeIn Resolve name.
Employees can submit and follow up on a request straight from Microsoft Teams.
A zero-trust security model asks each user to create personal signature keys.
🏆 Winner: GoTo Resolve
Remote support, ticketing, and endpoint protection in one platform. Built for small and midsize teams that want to fix issues quicker.
GoTo Resolve Fiyatlandırması
Here is what GoTo Resolve costs in 2026. Let us break it down by plan.
| Plan | Fiyat | En İyisi İçin |
|---|---|---|
| Başlangıç | $23.75/month | Yeni başlayan küçük takımlar |
| Büyüme | $44.75/month | Growing IT teams |
| Gelişmiş | $63.75/month | Multi-agent support teams |
| Tamamlamak | 75$/ay | Full endpoint management |
Fiyatlandırma Nisan 2026'da doğrulanacaktır.
Ücretsiz deneme sürümü: Yes. GoTo Resolve offers a 14-day free trial with no credit card required.
Free package: A limited free plan supports up to three agents, three devices, and three remote-control sessions per month.
📌 Not: You can add more agents and devices for an extra fee at the billing stage. Higher tiers unlock otomasyon and endpoint protection.
⚠️ Fiyatlandırma notu: These figures come from the CSV pricing database. Some third-party sources list older Basic and Standard tiers at $79 and $190 per month billed annually. Always confirm current rates on the vendor billing page before you buy.
Key Benefits of GoTo Resolve
Here is what makes GoTo Resolve worth a look:
- Conversational Ticketing: Users create support tickets through Microsoft Teams and Slack. This simplifies how they receive requests and triage problems.
- Hepsi Bir Arada Platform: Remote support, ticketing, and endpoint management sit in one app. Centralizing tools improves how the support team works.
- Sıfır Güven Güvenliği: Personal signature keys protect access. Two factor authentication adds another layer for new users.
- Proactive Support: Automated patch management and self-healing alerts fix issues before they escalate. This is proactive support in action.
- AI Assistance (GoPilot): Real-time troubleshooting advice can detect and resolve endpoint issues on demand.
- Endpoint Protection: Built-in antivirus and background device management keep remote devices safe without disrupting the user.
Ekibimizin Fark Ettiği Şeyler
Bizim yazar signed up for GoTo Resolve and ran everyday remote support tasks. Here is what stood out during that hands-on time:
GoTo Resolve Pros & Cons
✅ Artıları
- Conversational ticketing through Microsoft Teams and Slack
- All in one platform with automation and endpoint protection
- Zero-trust security with personal signature keys
- Free package for up to three agents and three devices
❌ Dezavantajlar
- Can feel pricey compared to lean remote access tools
- Some users report the site loading slowly on EU links
- Adding agents and devices raises the monthly cost
ISL Online nedir?
ISL Online is remote desktop software for secure remote access.
It lets IT professionals see and control a computer from thousands of miles away.
Technicians start a remote session through the ISL Light app.
The ISL AlwaysOn app handles unattended access to unattended computers.
The company has kept a breach-free record for 22 years, which appeals to regulated industries.
ISL Online
A lightweight remote desktop tool with strong security. Trusted by over 5000 businesses for secure remote access.
ISL Çevrimiçi Fiyatlandırması
Here is what ISL Online costs in 2026. The pricing structure is simple.
| Plan | Fiyat | En İyisi İçin |
|---|---|---|
| Ücretsiz Deneme | 15 gün için 0,00 $ | Tüm temel özelliklerin test edilmesi |
| Başlangıç | 16,90 ABD doları/ay | Solo IT professionals |
| Standart | 34,90 ABD doları/ay | Küçük destek ekipleri |
| Premium | 54,90 ABD doları/ay | Regulated industries needing SSO |
Fiyatlandırma Nisan 2026'da doğrulanacaktır.
Ücretsiz deneme sürümü: Yes. The 15-day trial covers all essential features except multi-session and premium phone support.
Enterprise plans: ISL Online also offers enterprise plans and a Pay Per Use option for teams with heavy demand.
📌 Not: Licensing is based on concurrent connections. Every tier allows unlimited users and devices with no per-seat caps.
⚠️ Uyarı: The Starter plan skips SSO and premium support. Health care and finance teams that need SSO/SAML should budget for the Premium plan.
ISL Online'ın Başlıca Faydaları
Here is why teams pick ISL Online:
- Maximum Security: AES-256 encryption and two factor authentication protect every connection. This suits regulated industries with sensitive information.
- Sınırsız Kullanıcı: All plans allow unlimited licensed users and managed devices. Fees do not climb as your team grows.
- Lightweight App: The client app is around 600kb. This makes setup fast and keeps performance smooth.
- Private Cloud: Teams can host a managed private cloud on-site. This gives full control over veri.
- Çapraz Platform: ISL Online runs on Windows, Mac, and Linux. It also supports Android and iOS cihazlar.
- Canlı Sohbet Desteği: Human-operated live chat is open to all users, even during the trial period.
Ekibimizin Fark Ettiği Şeyler
Our writer set up ISL Online and tested both attended and unattended sessions. Here is what stood out:
ISL Online'ın Artıları ve Eksileri
✅ Artıları
- AES-256 encryption with a breach-free 22-year record
- Unlimited users and devices on every plan
- Lightweight 600kb client for fast setup
- Live chat support open to trial users too
❌ Dezavantajlar
- No built-in ticketing or conversational ticketing
- Bazı kullanıcılar destek ekibinin yanıt sürelerinin daha yavaş olduğunu bildiriyor.
- Fewer built-in automation and endpoint protection tools
Özellik Karşılaştırması
Ready to dig into GoTo Resolve vs ISL Online feature by feature?
We compare ten key areas so you can match each tool to your needs.
| Özellik | GoTo Resolve | ISL Online |
|---|---|---|
| Başlangıç Fiyatı | $23.75/month | 16,90 ABD doları/ay |
| Ücretsiz Plan | ✅ (3 agents) | ❌ (sadece deneme sürümü) |
| Conversational Ticketing | ✅ | ❌ |
| Gözetimsiz Erişim | ✅ | ✅ |
| Endpoint Protection | ✅ | ❌ |
| Özel Markalama | ❌ | ✅ |
| Sınırsız Kullanıcı | ❌ | ✅ |
| Özel Bulut | ❌ | ✅ |
| En İyisi İçin | All in one IT support | Güvenli uzaktan erişim |
1. Remote Support Sessions
GoTo Resolve: Technicians launch a remote support session from a web browser with no download. Multiple technicians can join one remote session using a nine-digit access code. They can view multiple monitors and share control during support sessions. A desktop app is also on hand for technicians who assist customers and clients each day.
ISL Online: ISL Online offers remote support through the ISL Light app. It provides remote support with file sharing, audio and video calls, and messaging during a remote session. Technicians get full control of remote computers once the client end approves. Screen sharing lets the remote user watch each step. It can provide remote support to a machine at home or in the office.
2. Conversational Ticketing and Help Desk
GoTo Resolve: This is where GoTo Resolve pulls ahead. Conversational ticketing lets users create tickets through Microsoft Teams and Slack. The helpdesk system supports ticket creation, drag-and-drop management, and progress tracking. This helps the support team receive requests and fix issues quicker.
ISL Online: ISL Online does not include a ticketing system. It focuses on the remote access and remote control side of support. Teams that need ticketing usually pair it with a separate help desk tool.
3. Güvenlik ve Şifreleme
GoTo Resolve: GoTo Resolve uses a zero-trust security model. Each user creates personal signature keys for access. Two factor authentication protects new users, giving admin rights holders extra peace of mind over sensitive data.
ISL Online: ISL Online brings AES-256 end-to-end encryption, two factor authentication, and user access management. Security fine-tuning and device permissions give admins full control. Its maximum security setup fits regulated industries that handle sensitive information.
⚠️ Uyarı: Both tools are secure, but only ISL Online publishes a 22-year breach-free record. For health care and finance, that track record can settle a buying decision.
4. Endpoint Protection and Automation
GoTo Resolve: GoTo Resolve adds endpoint protection with built-in antivirus. Proactive IT automation handles patch management and self-healing alerts. AI Insights detect system anomalies and resolve issues before a ticket is even needed.
ISL Online: ISL Online centers on remote assistance rather than endpoint management. It has fewer automation and endpoint protection tools. Teams that want built-in antivirus and patching will find GoTo Resolve a better match.
5. Mobil Cihaz Desteği
GoTo Resolve: GoTo Resolve supports Windows, Mac, Android, and iOS. Mobile device management is built in. Users can grant a technician permission to access a mobile device camera for support.
ISL Online: ISL Online offers mobile device support for Android and iOS devices too. Its mobile support pairs with Windows, Mac, and Linux desktops. Android devices connect with a short session code. This cross-platform reach helps mixed IT environments.
6. Dosya Aktarımı
GoTo Resolve: GoTo Resolve allows file transfer during remote support sessions. There is no limit on file type or size. This makes it easy to install patches or move a large file mid-session.
ISL Online: ISL Online includes an easy file transfer tool and a file manager. You can move a file between connected computers to share documents or install programs. Both tools handle file transfer well.
7. Entegrasyonlar
GoTo Resolve: GoTo Resolve integrates with Slack and Microsoft Teams for ticket submission and support sessions. Powerful integrations let an organization start a remote session straight from Teams. This keeps the support workflow inside tools your employees already use.
ISL Online: ISL Online offers RDP tunneling without a VPN and integrations for admin workflows. It leans on its own apps rather than deep chat integrations. For pure remote access, that focus keeps things simple.
8. Gözetimsiz Erişim
GoTo Resolve: GoTo Resolve enables background device management on unattended devices. Technicians run routine maintenance without disrupting the user. This background yetenek keeps devices patched overnight across remote devices.
ISL Online: ISL Online handles unattended access through the ISL AlwaysOn app. It reaches unattended remote computers and unattended machines even when no one is present. Administrative mode gives technicians administrator rights for deeper fixes.
9. Custom Branding and Administration
GoTo Resolve: GoTo Resolve keeps a simple, intuitive interface for technicians and end users. Its onboarding center helps new users get started fast. Branding options are lighter than ISL Online here.
ISL Online: ISL Online adds custom branding and standard customization for client machines. Administration tools cover user management and session recording. Session recording and session links help IT professionals denetim each session. An access password and device permissions guard access. These unique features give admins deeper control.
10. Fiyatlandırma ve Maliyet
Let us compare the pricing structure side by side.
| Plan | GoTo Resolve | ISL Online |
|---|---|---|
| Ücretsiz Deneme | 14 gün, kart yok | 15 gün |
| Giriş | $23.75/month | 16,90 ABD doları/ay |
| Orta | $44.75/month | 34,90 ABD doları/ay |
| Daha yüksek | $63.75/month | 54,90 ABD doları/ay |
| Tepe | 75$/ay | Kurumsal / Özel |
GoTo Resolve: Paid plans start at $23.75/month and are billed annually. You get an all in one platform with ticketing, automation, and endpoint protection. The price is higher, but you pay for more support capabilities in one place. It gives you the ability to manage software and hardware from one console.
ISL Online: ISL Online starts lower at $16.90/month with unlimited users on every tier. Its licensing is based on concurrent connections, so cost stays flat as your team grows. For pure remote access, it is the cheaper entry point.
Farklı Senaryolar
| İhtiyacınız varsa... | Seçmek | Neden |
|---|---|---|
| En düşük giriş fiyatı | ISL Online | Aylık 16,90$'dan başlıyor. |
| Ticketing + support | GoTo Resolve | Conversational ticketing built in |
| Regulated industries | ISL Online | AES-256 and breach-free record |
| Endpoint protection | GoTo Resolve | Built-in antivirus and patching |
| Sınırsız kullanıcı | ISL Online | No per-seat caps |
| Hepsi bir arada platform | GoTo Resolve | One app for the whole team |
💰 Bütçeniz
ISL Online wins on entry price and flat, per-connection cost. GoTo Resolve costs more but folds several tools into one platform.
🔌 Teknoloji Altyapınız
If your team lives in Microsoft Teams, GoTo Resolve fits neatly. If you need cross-platform reach across Windows, Mac, and Linux, ISL Online covers it.
🛠️ Your Support Style
GoTo Resolve suits full-service help desks that manage tickets and devices. ISL Online suits teams that just need to connect and control quickly.
🎓 Deneyim Seviyeniz
Both keep a user friendly, intuitive interface. ISL Online is quick to launch. GoTo Resolve rewards teams that use its great features and extra features.
🆓 Ücretsiz Deneme Sürümleri ve Demolar
Try both before you buy. GoTo Resolve gives a 14-day trial with no card. ISL Online offers a 15-day trial period with nearly all features.
🛟 Destek Seçenekleri
GoTo Resolve offers 24/7 customer support by email, chat, and phone on paid plans. Both offer support for technical issues and connection issues. ISL Online opens live chat to every user, so you can receive support fast even on a trial.
Geçiş Kılavuzu
Bu araçlardan birini zaten kullanıyor musunuz? Geçiş yaparsanız neler beklemeniz gerektiği aşağıda açıklanmıştır.
🔄 Switching from GoTo Resolve to ISL Online?
✅ Kazanacaklarınız:
- Lower entry price and unlimited users
- A lightweight app and private cloud option
- Custom branding for client machines
❌ Kaybedecekleriniz:
- Conversational ticketing inside Microsoft Teams
- Built-in antivirus and endpoint protection
- Otomatik yama yönetimi
📋 Nasıl geçiş yapılır:
- Export your device list from GoTo Resolve
- Create an ISL Online account and install ISL Light
- Set up ISL AlwaysOn on your unattended machines
🔄 Switching from ISL Online to GoTo Resolve?
✅ Kazanacaklarınız:
- Conversational ticketing and a full help desk
- Endpoint protection with built-in antivirus
- Proactive automation and AI insights
❌ Kaybedecekleriniz:
- Her planda sınırsız kullanıcı
- The managed private cloud option
- Custom branding and Linux desktop support
📋 Nasıl geçiş yapılır:
- Note your active concurrent connections in ISL Online
- Create a GoTo Resolve account and set signature keys
- Connect Microsoft Teams and add your agents
İncelememizin Kapsamadığı Şeyler
This comparison focused on small and midsize IT teams. We did not test large enterprise plans, deep API workflows, or bulk licensing for hundreds of seats. Our notes reflect the April 2026 versions, so features may change. If you manage a huge fleet of remote devices, your priorities may differ from what we covered here.
Nihai Karar
| Kategori | Kazanan |
|---|---|
| 💰 Fiyatlandırma | ISL Online |
| 🎫 Ticketing | GoTo Resolve |
| 🔒 Güvenlik | ISL Online |
| 🛡️ Endpoint Protection | GoTo Resolve |
| 🤖 Otomasyon | GoTo Resolve |
| 👶 Kullanım Kolaylığı | Bağlamak |
| 🏆 Genel Kazanan | GoTo Resolve |
🏆 WINNER: GOTO RESOLVE
GoTo Resolve wins three of six categories in this comparison.
En uygun kullanım alanı: All in one IT support, conversational ticketing, endpoint protection
GoTo Resolve and ISL Online serve two different buyers. GoTo Resolve is an all in one IT platform that blends ticketing, remote support, and endpoint management.
ISL Online is a lean remote desktop tool with strong security and a low starting price. It is a great tool for regulated industries that just need secure remote access.
If you only want to connect and control remote computers, ISL Online is the better value. If you want ticketing, automation, and endpoint protection in one app, GoTo Resolve is the stronger pick for most support teams.
More of GoTo Resolve Compared
Here is how GoTo Resolve stacks up against other remote support tools:
GoTo Resolve vs TeamViewer
GoTo Resolve şu konularda üstünlük sağlıyor: conversational ticketing, a free package for three agents, simpler billing
TeamViewer şu konularda öne çıkıyor: broader device reach, deeper advanced features, larger app suite
GoTo Resolve vs AnyDesk
GoTo Resolve şu konularda üstünlük sağlıyor: built-in ticketing, endpoint protection, Microsoft Teams integration
AnyDesk şu konularda üstün: lower price, lightweight setup, fast raw connection speed
GoTo Resolve ve Splashtop karşılaştırması
GoTo Resolve şu konularda üstünlük sağlıyor: all in one management, proactive automation, conversational ticketing
Sıçrama önleyici şu konularda kazanır: cheaper unattended access, strong high-resolution streaming, simple pricing
ISL Online'ın Karşılaştırması Daha Fazlası
Here is how ISL Online stacks up against other remote access tools:
ISL Online şu konularda galip geldi: flat per-connection pricing, a lighter 600kb client, live chat for trial users
TeamViewer şu konularda öne çıkıyor: a wider app suite, more third-party integrations, broader brand recognition
ISL Online şu konularda galip geldi: private cloud hosting, unlimited users, RDP tunneling without a VPN
RealVNC Connect şu konularda üstünlük sağlıyor: tighter per-device pricing, mature mobile apps, simple licensing for solo users
ISL Online ve RemotePC karşılaştırması
ISL Online şu konularda galip geldi: AES-256 with a breach-free record, session recording, custom branding
RemotePC şu konularda üstünlük sağlıyor: lower annual cost for individuals, simple onboarding, generous device counts
Sıkça Sorulan Sorular
GoToResolve ne işe yarar?
GoTo Resolve is an all in one IT management suite. It combines remote support, conversational ticketing, and endpoint management so a support team can fix issues quicker from one app.
GoToResolve ücretsiz mi?
Yes, in a limited way. A free package supports up to three agents, three devices, and three remote-control sessions per month. There is also a 14-day free trial with no card.
GoTo Resolve'un fiyatı ne kadar?
Paid GoTo Resolve plans start at $23.75/month billed annually. Higher tiers add automation and endpoint protection. You can add more agents and devices for an extra fee.
İnternet güvenli mi?
Yes. ISL Online uses AES-256 encryption, two factor authentication, and access management. It has held a breach-free record for 22 years, which suits regulated industries with sensitive information.
En güvenli uzaktan masaüstü bağlantısı hangisidir?
Both are secure. ISL Online stands out for maximum security with AES-256 and a long breach-free record. GoTo Resolve counters with a zero-trust model and personal signature keys.
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