Freshsales CRM vs Instantly: Which Is The Right One in 2025?

por | mar 2, 2025

Ganhador
Imediatamente
4.5
  • Personalized Cold Email
  • Email Warm-Up
  • 160M+ B2B Contacts
  • Inbox Tracking
  • Visitor Tracking
  • Teste gratuito disponível
  • Paid Plans from $37.90/month
Vice-campeão
CRM Freshsales
3.5
  • Email Management
  • Workflow Automation
  • Clear and Organized Deals
  • Sales Sequences
  • Awesome Web Forms
  • Teste gratuito disponível
  • Paid Plans from $9/month
Freshsales CRM vs Instantly

Feeling lost in the sea of CRM and outreach tools? You’re not alone.

Figuring out if Freshsales CRM or Instantly is better for your business can feel like a headache.

Imagine missing out on potential deals because your tools aren’t working together smoothly. 

Good news! We’re here to explain Freshsales CRM vs Instantly in a way that’s easy to understand.

We’ll examine what each tool offers, how they differ, and which might fit your needs.

Visão geral

We’ve spent considerable time exploring both Freshsales CRM and Instantly.

Our hands-on experience included setting up accounts, running test campaigns, and evaluating core features to provide a real-world comparison.

IA instantânea
4.5de 5

Ready to give Instantly a try? Experience the speed and simplicity of a modern lead generation tool.

Preços: It has a free trial. The premium plan starts at $37.9/month.

Principais características:

  • Warmup & Deliverability
  • Automated Sequences
  • Análise avançada
CTA do Freshsales
3.5de 5

Freshsales CRM might be the one for you. Its intuitive interface makes it an excellent choice.

Preços: It has a free trial. The premium plan starts at $9/month.

Principais características:

  • Contact Management
  • Deal Tracking
  • Reporting and Analytics

What is Instantly?

Instantly is designed for sales and marketing teams and is about boosting email outreach.

It automates campaigns, helps you warm up your email list, and focuses on getting more replies.

Explore também nossos favoritos Instantly alternatives

IA instantânea

Nossa opinião

CTA instantâneo

O Instantly é uma ferramenta valiosa para empresas que desejam aumentar seus esforços de divulgação.

Principais benefícios

  • Alcance multicanal: Conecte-se com clientes em potencial por e-mail, LinkedIn, Twitter e muito mais.
  • Mensagens personalizadas: Adapte suas mensagens a cada destinatário.
  • Acompanhamentos automatizados: Esteja sempre em evidência sem precisar levantar um dedo.
  • Análise detalhada: Acompanhe seu progresso e identifique o que está funcionando.

Preços

  • CRM de crescimento: US$ 37,9/mês, assentos ilimitados.
  • Hiper CRM: US$ 77,6/mês, assentos ilimitados.
Preços instantâneos

Prós

  • Ótimo para divulgação e geração de leads.
  • Recursos poderosos de automação.
  • Ajuda a melhorar as taxas de resposta.
  • Fácil de personalizar mensagens.

Contras

  • Pode ser caro para divulgação de alto volume.
  • O plano gratuito é mínimo.
  • Não é um CRM completo.

What is Freshsales CRM?

Think of Freshsales CRM as your all-in-one sales hub.

It helps you track leads and close deals faster.

It’s designed to be easy to use and provides a clear view of your sales pipeline, which is significant for small—to medium-sized businesses.

Explore também nossos favoritos Freshsales CRM alternatives

Freshsales Homepagee

Nossa opinião

CTA do Freshsales

Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.

Principais benefícios

  • Interface amigável: Easy to navigate and learn.
  • Built-in phone and email: Connect with customers directly from the platform.
  • AI-powered insights: Get helpful suggestions and predictions.
  • Preços acessíveis: Offers a free plan and competitive paid plans.

Preços

  • Crescimento + 500 contatos de marketing: US$ 9/usuário/mês.
  • Pro + 500 contatos de marketing: US$ 39/usuário/mês.
  • Empresa + 500 contatos de marketing: US$ 59/usuário/mês.
Freshsales crm pricing

Prós

  • Intuitivo e fácil de usar.
  • Opções de preços acessíveis.
  • Great for small businesses.
  • Helpful AI-powered features.

Contras

  • Opções de personalização limitadas.
  • Reporting could be more robust.
  • There are not as many integrations as some competitors

Comparação de recursos

Choosing the best tool depends entirely on your goal.

Here is a feature-by-feature breakdown to give you the context you need to make an informed decision.

1. Core Platform Focus

  • Freshsales CRM: It is a full-stack customer relationship management (CRM) platform from freshworks. It aims to manage the entire sales cycle, providing a 360-degree view of customers and their customer dados.
  • Instantly: This is a specialized cold email and sales engagement tool. Its core focus is on automated outreach, email deliverability, and scaling cold emails.

2. AI Capabilities

  • Freshsales CRM: Uses Freddy AI for advanced features. This includes deal-specific insights, lead scoring, and identifying deals at risk. It acts as an assistant for sales teams to make informed decisions.
  • Instantly: Leverages Instantly AI for cold emailing optimization. This includes features like the AI Reply Agent to automatically respond to emails and AI for crafting subject lines and email content.

3. Email Deliverability and Reputation

  • Freshsales CRM: Provides standard email tracking and bulk email features but relies on your connected email service provider for core deliverability.
  • Instantly: This is a standout feature. It offers unlimited email warmup and inbox rotation across all your sending accounts to maintain a strong sender reputation and avoid the spam folder.

4. Lead Generation and Data

  • Freshsales CRM: Primarily manages and enriches leads once they are in the CRM, often from forms or imports.
  • Instantly: Offers the Instantly Lead Finder, a large b2b lead database (280M+ contacts) to find verified leads and potential clients. It is designed to quickly create new lead lists.

5. Sales Pipeline Management

  • Freshsales CRM: Offers a visual pipeline with drag-and-drop functionality, enabling sales teams to track deals, log sales activities, and manage their sales strategies.
  • Instantly: Provides basic deal and lead tracking focused on the outbound campaign stage. It is not a comprehensive deal-tracking system like a true CRM.

6. Multi-Channel Communication

  • Freshsales CRM: Supports engagement across channels, including built-in phone, email, chat, and other freshworks products like Freshdesk.
  • Instantly: Focuses almost entirely on cold outreach via email, but does offer some multi-channel sequencing via Zapier or LinkedIn URL in sequences.

7. Automation Scale and Volume

  • Freshsales CRM: Automação focuses on internal workflows and sequences to improve overall sales productivity.
  • Instantly: Designed to scale your outreach. It allows you to connect unlimited email accounts to send thousands of cold emails with automated follow ups and a powerful campaign construtor.

8. Unified Inbox

  • Freshsales CRM: All communication history is saved against the contacts record, providing a single source of truth for all interactions.
  • Instantly: Features a unified caixa de entrada (Unibox) to manage replies from all your sending accounts, making it easier to respond to high volumes of cold email replies.

9. Cost Structure and Value

  • Freshsales CRM: Pricing is per users and per month, though the base free plan is an excellent value. Scaling with more add ons increases cost.
  • Instantly: Pricing is based on the level of outreach and features (like the Instantly Lead Finder). Their model for unlimited email accounts offers excellent value for high-volume cold email sending.

What to Look For When Choosing CRM Software?

Choosing the right platform is key to successful email campaigns. Here is what truly matters:

  • Email Deliverability Network: Does the tool, like Instantly, offer a deliverability network to keep your sending reputation strong and emails out of spam filters?
  • Scalability & Accounts: Look for platforms that support unlimited accounts and allow you to connect every email account. Instantly users love the ability to send emails across many accounts.
  • AI and Automation: Are there helpful AI features? Look for tools that allow you to create personalized emails using custom variables and automatically handle replies.
  • Lead Quality Tools: Can the software ensure you are sending to human contacts? Features like email validation and the ability to mark leads are vital. Instantly turns leads into qualified prospects.
  • Campaign Management: You need tools for smart scheduling and running separate campaigns. Good campaign analytics track response rates and help you make better choices.
  • Integração: Can you connect it to your main site? A strong integration like Zapier integration is crucial for sharing data between your new account and your existing systems.
  • Setup and Access: Getting started should only take a few seconds. Look for a tool that requires no credit card required for a basic look.
  • Segurança and Domain Health: The system must protect your account and site properly. You should see verification successful waiting steps to ensure good security.

Principais insights:

  • The Growth Plan is usually the sweet spot for the best mix of cost and more features.
  • Tools like Instantly offer advanced features like finding lookalike domains and quickly helping you book meetings.
  • Always check the platform’s date of the last review to ensure the information is current.
  • Watch out for odd connection errors, which may be flagged by a ray id, and check your browser settings.
  • Confirm the account setup process doesn’t leave you stuck waiting or verifying for too long.

Veredicto final

For most small teams looking for a complete sales solution, Freshsales CRM is our top pick.

It freshsales offers a wide range of features. It helps manage your entire sales process.

It’s easy to use. It boosts sales productivity. If your sales team needs a strong CRM, Freshsales is an excellent choice.

If you’re focusing only on email outreach, Instantly is solid.

But for a complete CRM, Freshsales vs Instantly, Freshsales wins.

We’ve tested both, and Freshsales offers more value for your money. Our experience can guide you to the right tool.

More of Instantly

Here’s a comparison of Instantly with its alternatives, highlighting their unique strengths:

  • Instantly vs Apollo: Instantly excels in rapid email outreach and integrated warm-up features. Apollo provides a larger lead database and a comprehensive sales intelligence platform.
  • Instantly vs Snov IO: Instantly focuses on deliverability and scalable cold email campaigns. Snov IO offers a broader suite including email finding, verification, and a CRM.
  • Instantly vs Hunter IO: Instantly offers advanced cold email sequences and campaign management. Hunter IO is primarily used for email finding and verification, with basic sending.
  • Instantly vs Reply IO: Instantly is known for unlimited warm-up and robust email-focused automation. Reply IO provides a multi-channel sales engagement platform, including LinkedIn.
  • Instantly vs UpLead: Instantly specializes in maximizing email deliverability for outreach. UpLead focuses on providing highly accurate B2B contact data for prospecting.
  • Instantly vs Mailshake: Instantly streamlines high-volume cold email campaigns with a built-in lead finder. Mailshake emphasizes personalized outreach with email and social touchpoints.
  • Instantly vs Lemlist: Instantly offers unlimited email accounts for scalable warm-up and sending. Lemlist focuses on hyper-personalization, including images and multi-channel sequences.
  • Instantly vs Woodpecker: Instantly provides unlimited email warm-up with AI-powered optimization. Woodpecker is known for its strong deliverability features and sophisticated campaign logic.
  • Instantly vs Smartlead: Instantly combines lead finding with robust campaign management. Smartlead prioritizes advanced deliverability optimization for large-scale outreach.
  • Instantly vs Saleshandy: Instantly offers an all-in-one solution for cold email automation. Saleshandy provides email outreach with deliverability tools and a lead finder.
  • Instantly vs Klenty: Instantly focuses on email deliverability and simplified campaign setup. Klenty is a sales engagement platform with deeper CRM integrations and advanced cadences.
  • Instantly vs Warmbox: Instantly integrates email warm-up within its outreach suite. Warmbox is a dedicated, specialized tool for enhancing email sender reputation.
  • Instantly vs Maildoso: Instantly emphasizes unlimited warm-up and scaling cold email. Maildoso focuses on cost-effective email infrastructure and inbox rotation for deliverability.
  • Instantly vs Manyreach: Instantly offers tiered monthly plans for features. Manyreach provides credit-based pricing with comprehensive features available from the start.
  • Instantly vs Warmy: Instantly’s platform includes a streamlined warm-up. Warmy is a dedicated deliverability tool with detailed analytics and authentication features.

More of Freshsales CRM

Here’s a brief comparison of Freshsales CRM with these software solutions:

  • Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
  • Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
  • Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
  • Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
  • Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
  • Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
  • Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
  • Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and cold email automation ferramenta.
  • Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
  • Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
  • Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
  • Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
  • Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
  • Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.

Perguntas frequentes

Is there a free plan or free trial available for Freshsales CRM?

Freshworks offers a free plan for Freshsales CRM suitable for basic needs. It also provides a free trial for its paid plans, which allows you to test all features before committing.

Can it instantly be used as a complete CRM?

No, Instantly is primarily an email outreach automation tool. While it helps with lead scoring, it lacks the broader features of full CRMs, such as contact management and deal tracking.

Which tool is better for small teams with limited budgets?

Freshsales CRM is often better for small teams due to its free plan and more affordable starting prices. It provides a comprehensive set of features without breaking the bank.

How does Freshsales CRM compare to other CRMs in the market?

Freshsales CRM is known for its user-friendly interface, AI-powered insights, and robust features. Its balance of affordability and functionality makes it a strong competitor.

Does Instantly offer any free trial?

Instantly is a subscription-based service and, at this time, does not offer a free trial.

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