Snelstart
This guide covers every Connecteam feature:
- Aan de slag — Create your account and set up the basics
- How to Use Activity Analytics — See how your team uses the platform and where progress stalls
- How to Use Create & Launch Surveys — Collect honest employee feedback with quick polls and custom questions
- Hoe gebruik je de taakplanner? — Build the weekly schedule and share it with staff in minutes
- How to Use Create Org Charts — Show who reports to whom across the whole company
- How to Use Document Management — Store, upload, and track expiring employee documents in one place
- How to Use Timesheet Rounding — Round clock in and clock out times to clean intervals
- How to Use Geofence — Confirm employees are on-site before the time clock will start
- How to Use Auto Translation — Translate chat and updates so every worker reads them clearly
- How to Use Employee Cards — Give each profile a card with contact details and role information
Benodigde tijd: 5 minuten per film
Ook in deze handleiding: Professionele tips | Veelgemaakte fouten | Probleemoplossing | Prijzen | Alternatieven
Waarom zou je deze gids vertrouwen?
I have run Connecteam for eight months across a deskless team of thirty employees.
Every screen and setting in this guide comes from that hands-on use.
No vendor scripts, no marketing fluff.
Connecteam is an employee management platform built for staff who never sit at a desk.
Over 40,000 businesses worldwide use it to manage shifts, time, and communication.
Most users touch two features and stop there.
This how to use Connecteam guide shows you how to use all nine, step by step.
Connecteam Tutorial
This Connecteam tutorial walks through every feature in order, from your first login to the settings that most managers never open.
Connecteam
Run scheduling, tijdregistratie, tasks, and chat from one app your staff already carry. Trusted by 40,000+ businesses, with 24/7 live support and a free plan for small teams.
Getting Started with Connecteam
You can get Connecteam started in one day without IT support.
Here is what that first hour looked like for me:
Now follow the same three steps.
Stap 1: Maak uw account aan
Go to the Connecteam website and click “Start for free”.
Sign up with your work email, then choose your industry and team size.
The system suggests a starting kit that suits your industry.
✓ Controlepunt: Controleer uw inbox for the confirmation email.
Stap 2: Richt uw bedrijf op
Add your company name and upload your company logo.
Staff see that logo on every screen, which makes the app feel like yours.
Managers work from the dashboard on a computer or laptop.
There is no separate desktop app, so any browser works.
Zo ziet het dashboard eruit:
✓ Controlepunt: You land on the main dashboard with a feature list on the left.
Stap 3: Nodig je team uit
Open the users section and pick “Invite Members”.
Add employees by phone number, email, or a bulk upload file.
New hires join by tapping the invite link and setting a profile photo.
To remove someone later, open their profile and delete it.
✅ Klaar: Your account is live and your team can sign in from any phone.
How to Use Connecteam Activity Analyzer
Activity Analytics shows how employees actually use the app day to day.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Open the Activity Dashboard
Log in to the web dashboard on your computer.
Click your company name, then open the activity section.
Step 2: Pick a Date Range and Team
Set the date range you want to check.
Filter by a single team, a location, or the whole company.
Zo ziet het eruit:
✓ Controlepunt: A chart showing daily active users for the range you picked.
Step 3: Read the Adoption Numbers
Look at logins, task completion, and clock in rates.
Regular report reviews reveal patterns in attendance and task completion.
✅ Resultaat: You can see real-time progress across every team from one screen.
💡 Pro-tip: Check adoption weekly for the first month after launch, then monthly.
How to Use Connecteam Surveys
Create & Launch Surveys lets you ask employees a question and get answers the same day.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Start a New Survey
Open the surveys feature and click create.
Choose a blank survey or a ready-made template.
Stap 2: Voeg uw vragen toe
Mix multiple choice, rating scales, and open tekst velden.
Keep it under six questions so people finish it.
Zo ziet het eruit:
✓ Controlepunt: A live response counter next to the survey name.
Step 3: Send It to the Right Group
Select a Smart Group so only relevant staff get it.
Set a closing date and hit publish.
✅ Resultaat: You have a feedback loop that supports an open-door culture.
💡 Pro-tip: Run one short poll monthly; regular feedback brings clarity to workflows.
How to Use Connecteam Job Scheduler
Job Scheduler turns shift planning from a spreadsheet chore into a ten-minute job.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Create Your Job Types
Add each job or role your company schedules.
Give every job a colour so the calendar stays readable.
Step 2: Drag Shifts onto the Calendar
Drag a job onto a day to create a shift.
Assign a person, or leave it open for staff to claim.
Zo ziet het eruit:
✓ Controlepunt: Every assigned shift shows the employee name and hours.
Step 3: Publish the Schedule
Click publish to notify everyone at once.
Employees view the schedule in the mobile app direct.
✅ Resultaat: Your team knows exactly where to be without a single phone call.
💡 Pro-tip: Save a busy week as a template and copy it forward each month.
How to Create Connecteam Org Charts
Create Org Charts builds a company map from the employee profiles you already have.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Fill In Reporting Lines
Open each profile and set the direct manager field.
Do senior roles first, then work down.
Step 2: Generate the Chart
Open the org chart tool and let it draw the structure.
Fix any branch that looks wrong by editing the profile.
Zo ziet het eruit:
✓ Controlepunt: A branching chart with photos and job titles.
Step 3: Share It With Staff
Give employees view access from the mobile app.
New hires use it to learn who handles what.
✅ Resultaat: Nobody has to ask who approves their time off request.
💡 Pro-tip: Update the chart the same week someone changes roles.
How to Use Connecteam Document Manager
Documentbeheer keeps every employee document in one searchable place.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Create Document Types
Add types like contracts, licences, and safety certificates.
Mark which ones expire and which are required.
Step 2: Upload the Files
Upload documents to each profile, or ask staff to add their own.
Accepted formats include PDF and image files.
Zo ziet het eruit:
✓ Controlepunt: A green status badge on every complete profile.
Step 3: Set Expiry Reminders
Turn on alerts for licences that expire.
Use search to pull up any file in seconds.
✅ Resultaat: Your paperwork is digital, current, and audit-ready.
💡 Pro-tip: Store the employee handbook here as a shared knowledge base.
How to Use Connecteam Timesheet
Timesheet Rounding cleans up messy clock times before they reach payroll.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Open Time Clock Settings
Go to the time clock, then open its settings.
Find the rounding options under timesheet rules.
Step 2: Choose Your Rounding Rule
Pick an interval such as five or fifteen minutes.
Decide whether to round up, down, or to the nearest mark.
Zo ziet het eruit:
✓ Controlepunt: Clock entries snap to the interval you chose.
Step 3: Apply and Check a Timesheet
Save the rule and open a live timesheet.
Compare raw and rounded times before approving.
✅ Resultaat: Payroll hours are consistent and easy to defend.
💡 Pro-tip: Match the rounding rule to your local labour law, not to convenience.
How to Use Connecteam Geofence
Geofence stops the time clock from starting unless staff are actually on-site.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Add a Job Site
Open the time tracking settings and add a location.
Search the address or drop a pin on the map.
Step 2: Set the Boundary Size
Choose a radius that fits the site.
Keep it tight for a shop, wider for a large yard.
Zo ziet het eruit:
✓ Controlepunt: The job site appears with a shaded cirkel on the map.
Step 3: Turn On Clock-In Blocking
Require employees to be inside the boundary to clock in.
Geofencing confirms physical presence and keeps time tracking accurate.
✅ Resultaat: Attendance records reflect where work really happened.
💡 Pro-tip: Tell staff exactly what is tracked; employee privacy deserves respect.
How to Use Connecteam Auto Translator
Automatische vertaling removes the language barrier from everyday team communication.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Enable Translation
Open chat settings from the dashboard.
Switch on automatic translation for messages and updates.
Step 2: Set Each Profile Language
Open a profile and pick that person’s preferred language.
Ask new hires to confirm theirs during onboarding.
Zo ziet het eruit:
✓ Controlepunt: A translate label under messages in the chat thread.
Step 3: Post as Normal
Write your message once in your own language.
Each employee reads it translated in the app.
✅ Resultaat: Every worker gets the same information, in words they understand.
💡 Pro-tip: Keep safety notices short; simple sentences translate far more accurately.
How to Use Connecteam Employee Cards
Employee Cards gives every person a profile card holding their key details.
Hieronder leggen we stap voor stap uit hoe je het gebruikt.
Step 1: Choose Card Fields
Decide what belongs on the card, such as phone, role, and site.
Hide any field you do not want the whole team to view.
Step 2: Fill In Employee Details
Complete the details when you add new hires.
Let staff update their own contact information.
Zo ziet het eruit:
✓ Controlepunt: A card with a photo, job title, and contact button.
Step 3: Share the Directory
Give employees access to the company directory.
Anyone can search a name and find the right person.
✅ Resultaat: Your team has an internal directory that stays updated by itself.
💡 Pro-tip: Add a short bio field so new hires learn who does what faster.
Connecteam Pro Tips and Shortcuts
After eight months of daily use, these are the shortcuts I keep coming back to.
Toetsenbord sneltoetsen
| Actie | Snelkoppeling |
|---|---|
| Wereldwijd zoeken openen | Ctrl + K / Cmd + K |
| Send a chat message | Binnenkomen |
| New line inside a message | Shift + Enter |
| Refresh the schedule view | Ctrl + R / Cmd + R |
Verborgen functies die de meeste mensen over het hoofd zien
- Read receipts: Turn them on for updates so you can check who has read an announcement.
- Pinned posts: Pin the essential information to the top of the feed so it never scrolls away.
- Quick Tasks: Create a single or recurring task in seconds without building a full checklist.
- Slimme groepen: Group employees by site or role so communication reaches only the people it should.
- Custom forms: Replace paper HR forms with digital ones staff complete on their phone.
Connecteam Common Mistakes to Avoid
Mistake #1: Launching Every Feature at Once
❌ Fout: Switching on all the tools on day one and overwhelming your employees.
✅ Rechts: Roll out one feature at a time. Build hype first, educate staff with short videos, then add the next.
Mistake #2: Treating Chat as a Filing Cabinet
❌ Fout: Sending handbooks and safety protocols as chat attachments nobody can find later.
✅ Rechts: Reserve chat for quick questions. Store documents in the knowledge base where search works.
Mistake #3: Turning On Location Tracking Silently
❌ Fout: Enabling geofencing without telling anyone, then dealing with the trust issues afterwards.
✅ Rechts: Explain what is tracked and when. Respect employee privacy and put it in writing.
Connecteam Troubleshooting
Problem: Employees Cannot Clock In
Oorzaak: Geofencing is on and the phone sits outside the boundary, or location permission is off.
Repareren: Ask the employee to allow location access always, then widen the job site radius slightly.
Problem: Invites Never Arrive
Oorzaak: The number was added in the wrong format, or the invite went to spam.
Repareren: Check the country code on the profile, resend the invite, and share the join link in person.
Problem: The Schedule Looks Empty in the App
Oorzaak: The schedule was built but never published.
Repareren: Open the schedule, click publish, and confirm the date range matches the current week.
📌 Opmerking: If none of these fix your issue, the Connecteam support team offers 24/7 live chat assistance.
Wat is Connecteam?
Connecteam is an employee management platform that runs scheduling, time tracking, tasks, training, and communication from one app.
Think of it as a workplace in your pocket for staff who never touch a desk.
Bekijk dit korte overzicht:
Companies of all sizes use it, from ten-person crews to national chains.
Digitizing operations this way can streamline admin work and cut paper forms.
Most teams achieve that inside their first month.
Het omvat de volgende belangrijke kenmerken:
- Activity Analytics: Dashboard views that track app adoption, task completion, and attendance patterns.
- Create & Launch Surveys: Polls and surveys that build a feedback loop and an open-door culture.
- Taakplanner: Drag-and-drop shift planning with open shifts, templates, and instant publishing.
- Create Org Charts: A live company map built from employee profiles, updated as people move roles.
- Documentbeheer: A knowledge base for handbooks, certificates, and safety protocols.
- Timesheet Rounding: Automatic rounding rules that clean up payroll-ready timesheets.
- Geofence: Location boundaries that confirm physical presence on-site during time tracking.
- Auto Translation: Messages translated into each worker’s own language inside chat.
- Employee Cards: Digital profile cards holding contact info, role, and documents.
Voor een volledige recensie, zie onze Connecteam review.
Connecteam-prijzen
Here is what Connecteam costs in 2026:
| Plan | Prijs | Het beste voor |
|---|---|---|
| Basis | $29/maand | Small teams starting with scheduling and the time clock |
| Geavanceerd | $49/maand | Growing companies that need geofencing and automations |
| Deskundige | $99/maand | Multi-site operations running training and full document management |
| Onderneming | Aangepast | Large organisations needing bespoke onboarding and controls |
Gratis proefperiode: Yes — 14 days on any paid plan, no card needed.
Gratis abonnement: Ja — de kleine Bedrijf plan is free for up to 10 users.
💰 Beste prijs-kwaliteitverhouding: Advanced — it adds the geofence and automatisering tools most teams want within a month.
Connecteam versus alternatieven
How does Connecteam compare? Here is the competitive landscape:
Bekijk deze vergelijking:
| Hulpmiddel | Het beste voor | Prijs | Beoordeling |
|---|---|---|---|
| Connecteam | All-in-one deskless team management | Vanaf $29/maand | ⭐ 4.6 |
| Homebase | Hourly staff in retail and hospitality | Vanaf $24/maand | ⭐ 4,5 |
| plaatsvervanger | Shift compliance and awards | Vanaf $5 per gebruiker per maand | ⭐ 4,5 |
| Als ik werk | Simple shift swapping | From $2.50/user/mo | ⭐ 4.4 |
| monday.com | Project work and workflows | From $9/seat/mo | ⭐ 4.6 |
| Zoho-mensen | Core HR records | From $1.50/user/mo | ⭐ 4.4 |
| Clockify | Vrije tijd bijhouden | From $0 | ⭐ 4.7 |
Snelle keuzes:
- Beste overall: Connecteam — one app covers scheduling, chat, tasks, and training.
- Beste budget: Clockify — free time tracking for teams that need nothing else.
- Het meest geschikt voor beginners: When I Work — you can build a schedule in one sitting.
- Best for compliance: Deputy — strong break and overtime rules built in.
🎯 Alternatieven voor Connecteam
Looking for Connecteam alternatives? Here are the top options:
- 🚀 Homebase: Fast setup for restaurants and shops, with hiring tools and payroll built into the same dashboard.
- 🏢 Plaatsvervanger: Strong compliance engine for companies juggling awards, breaks, and overtime across several sites.
- 👶 Wanneer ik werk: The simplest scheduler here. Staff swap shifts from their phone with almost no training.
- 📊 monday.com: Better for project tasks and progress boards than for a time clock on a job site.
- 💼 Zoho People: Traditional HR system covering records, leave, and appraisals for office-based teams.
- 💰 Clockify: Free, unlimited time tracking. No scheduling or chat, but excellent for billable hours.
Voor de volledige lijst, zie onze Alternatieven voor Connecteam gids.
⚔️ Connecteam vergeleken
Here is how Connecteam stacks up against each competitor:
- Connecteam versus Homebase: Homebase wins on US payroll. Connecteam wins on training, forms, and communication for non-retail industries.
- Connecteam versus plaatsvervanger: Deputy handles complex award rules better. Connecteam gives you chat, courses, and tasks in the same price.
- Connecteam versus wanneer ik werk: When I Work is easier for pure scheduling. Connecteam does far more once your team grows.
- Connecteam versus monday.com: monday.com suits project teams. Connecteam suits shift workers who need a time clock and mobile chat.
- Connecteam versus Zoho People: Zoho People is stronger on formal HR records. Connecteam is stronger on daily frontline operations.
- Connecteam versus Clockify: Clockify is cheaper for tracking hours alone. Connecteam replaces four separate tools instead of one.
Start Using Connecteam Now
You now know how to use every major Connecteam feature:
- ✅ Activity Analytics
- ✅ Create & Launch Surveys
- ✅ Taakplanner
- ✅ Create Org Charts
- ✅ Document Management
- ✅ Timesheet Rounding
- ✅ Geofence
- ✅ Auto Translation
- ✅ Employee Cards
Volgende stap: Pick one feature and try it today.
Most managers start with the Job Scheduler, then add the time clock.
It takes less than five minutes to create your first shift.
Veelgestelde vragen
How to use Connecteam?
Create an account, upload your company logo, invite employees, then switch on the features you need. Most teams start with the time clock and chat, then add scheduling.
Can you clock in on Connecteam?
Yes. Employees clock in from the mobile app, a shared kiosk tablet, or a computer. Geofencing can block clock-ins made away from the job site.
Does Connecteam have a desktop app?
There is no installed desktop app. Managers run the dashboard in any browser on a computer, while staff use the iOS or Android mobiele app.
How much does Connecteam cost per month?
Paid plans start at $29/month for Basic, $49/month for Advanced, and $99/month for Expert. Enterprise pricing is custom and quoted by the sales team.
Can my employer see my location on Connecteam?
Location is recorded only while you are clocked in, and only if your company turns it on. It is not tracked once your shift ends.
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