Bitrix24 리뷰: 2025년의 강력한 올인원 CRM?

에 의해서 | 마지막 업데이트 Jul 6, 2025

Bitrix24 로고

Feeling overwhelmed by the sheer number of CRMs out there? You’re not alone.

Finding the right tool to manage your contacts, sales, and projects can feel like searching for a needle in a haystack.

But what if there was one platform that could do it all?

Enter Bitrix24, a powerful 고객 관계 관리(CRM) that promises to streamline your business processes.

In this review, we’ll dive deep into Bitrix24’s features, pricing, and potential drawbacks to help you decide if it’s the right fit for you.

Bitrix24 CTA
Bitrix24

Ready to take control of your projects and boost your team’s productivity? Bitrix24 provides you with the tools you need to excel in project management. With over 10 million users worldwide.

What is Bitrix24?

Imagine a digital office where everything is organized, and everyone knows what they need to do.

That’s basically what Bitrix24 is! It’s like a Swiss Army knife for businesses.

This single platform combines various tools to help you manage your work.

Think of it as a central hub for your company.

You get a Bitrix24 고객 관계 관리(CRM) to keep track of all your customers.

There are tools available to assist with sales management, such as tracking deals and building sales funnels.

You can even automate tasks with workflow 오토메이션.

This means the system can perform tasks automatically, such as sending emails or assigning tasks, saving you time and effort.

Bitrix24 also has tools for managing projects and collaborating with your team.

It’s like having your email, chat, calendars, and file sharing all in one place.

Bitrix24 Homepage

Who Created Bitrix24?

Bitrix24 was the brainchild of Sergey Rizhikov and a team of developers. They launched the first version back in 2012.

Their vision? To create 고객 관계 관리(CRM) software that was more than just a contact list.

They aimed to create an all-in-one platform with a user-friendly interface that would enable businesses to manage every aspect of their operations.

From marketing campaigns to the sales process, Bitrix24 aims to consolidate all essential tools in one place.

This helps teams communicate more effectively, stay organized, and accomplish more.

Top Benefits of Bitrix24

  • 올인원 솔루션: Bitrix24 combines all the essential tools you need to run your business, including CRM, project management, communications, and collaboration tools. This means no more switching between different apps and platforms.
  • Boosts productivity: By streamlining workflows and automating tasks, Bitrix24 helps you get more done in less time. This frees up your team to focus on what matters most.
  • Improves communication: With built-in chat, video conferencing, and social intranet features, Bitrix24 makes it easy for everyone to stay connected and collaborate effectively.
  • Scalable for any business: 프리랜서이든 중소기업, or a large enterprise, Bitrix24 can adapt to your needs. It offers flexible plans and pricing to suit businesses of all sizes.
  • 사용하기 쉬움: Despite its comprehensive features, Bitrix24 has a user-friendly interface that’s easy to navigate, even for beginners.
  • Mobile access: Stay connected and manage your work on the go with Bitrix24’s mobile app.
  • Affordable pricing: Bitrix24 offers you a free plan with basic features, as well as paid plans with more advanced functionality. This makes it a cost-effective solution for businesses with limited budgets.
  • Excellent customer support: Bitrix24 provides comprehensive customer support resources, including online documentation, tutorials, and a helpful community forum.
Bitrix24 Top Benefits

최고의 기능

Bitrix24 is packed with features designed to simplify your work and boost your productivity.

It’s more than just a 고객 관계 관리(CRM) tool; it’s a complete business management platform that helps you streamline everything from sales & marketing to customer relationships and team collaboration.

Let’s take a closer look at some of its standout features:

1. Powerful CRM

Bitrix24’s 고객 관계 관리(CRM) is a powerful tool for managing your customer relationships.

It helps you keep track of all your interactions with leads and customers, from initial contact to closing deals and providing support.

You can easily manage contacts, track deals, build sales funnels, and generate reports to analyze your sales performance.

Bitrix24 CRM

2. Task & Project Management

Bitrix24 provides robust project management tools to help you plan, organize, and track your projects effectively.

You can create tasks, assign them to team members, set deadlines, & monitor progress all in one place.

The platform also provided tools for collaboration, such as shared calendars, document management, and online workspaces.

This makes it easier for 중소기업 to manage their workload efficiently.

Bitrix24 Tasks & Project

3. Sites & Store

With Bitrix24, you can create professional websites and online stores without any coding knowledge.

This is a great feature for businesses looking to establish an online presence.

You can choose from various templates, customize your design, and easily manage your content and products.

Bitrix24 Sites & Store

4. HR & Automation

Bitrix24 includes tools to help you manage your human resources, such as employee onboarding, 시간 추적, and absence management.

It also offers powerful workflow automation capabilities, allowing you to automate repetitive tasks & streamline your business processes.

This saves you time and reduces the risk of errors.

Bitrix24 HR & Automation

5. Collaboration Tools

Bitrix24 excels at providing a wide range of collaboration tools to enhance teamwork and communication.

It’s a true communications platform with features such as instant messaging, video conferencing, and a social intranet.

This helps teams stay connected and work together seamlessly, whether they’re in the office or working remotely.

You can share documents, manage projects together, and keep everyone on the same page.

I’ve broadened the focus to encompass the overall collaborative nature of Bitrix24.

Bitrix24 Copilot

가격

계획 이름Price (Billed Annually)주요 특징
기초적인$49/organization/month24 GB Storage, 5 Users, collaboration, CRM.
기준$87/organization/month100 GB Storage, 50 Users, collaboration, CRM.
전문적인$175/organization/month1024 GB Storage, 100 Users, collaboration, CRM.
기업$350/organization/month3 TB Storage, 250 Users, collaboration, CRM, Drive, Tasks & Projects.
Bitrix24 Pricing

장단점

장점

  • Feature-rich platform.
  • Excellent free plan.
  • 협업에 좋습니다.
  • Improves productivity.
  • 저렴한 가격.

단점

  • Can be complex.
  • 제한된 타사 통합.
  • Mobile app limitations.
  • 가파른 학습 곡선.

Alternatives to Bitrix24

Here are several Bitrix24 alternatives with a brief overview of each:

  • 고하이레벨: An all-in-one marketing and sales platform designed for agencies and businesses, offering comprehensive tools including funnel builders, email marketing, SMS automation, and client management.
  • 파이프드라이브: 직관적인 시각적 판매 파이프라인으로 유명한 판매 중심 CRM으로, 팀이 거래를 관리하고 진행 상황을 효율적으로 추적하는 데 도움이 됩니다.
  • 구입했다: Specializes in automation for small businesses, combining CRM functionalities with email marketing and sales pipeline management.
  • 액티브캠페인: A customer experience automation platform that integrates marketing, sales, and e-commerce functionalities, allowing for personalized communication and automated workflows.
  • 허브스팟: A widely recognized platform offering a suite of “hubs” for sales, marketing, customer service, content management, and operations, ideal for businesses seeking integrated solutions.
  • 클릭펀넬: Primarily a sales funnel and landing page builder with some lead collection and basic email marketing capabilities, focusing on conversion-driven online campaigns.
  • Folk: A simple, integrated, and proactive CRM with features like sales pipelines, email campaigns, contact management, and workflow automation.
  • : This company specializes in lead generation and cold email outreach, providing customer relationship management, lead tracking, and sales process automation.
  • 클릭업: A versatile work management platform that can be customized to function as a CRM, offering features like contact management, sales pipeline views, email integration, and customizable dashboards.
  • 월요일 CRM: A highly customizable platform structured like a spreadsheet, allowing for full-cycle lead management, sales forecasting, email synchronization, and activity tracking.
  • 캡슐 CRM: A growth-oriented CRM designed for simplicity, helping businesses manage contacts, track sales deals, and maintain client relationships with features like multiple pipelines and task management.
  • 통찰력 있게: A CRM suitable for small to mid-sized businesses, offering contact and project management, workflow automation, and robust reporting, along with a user-friendly interface.
  • 프레시세일즈 CRM: A cost-effective option offering extensive features for sales teams, including lead communication, conversion tools, AI-based lead scoring, and strong integration capabilities.
  • 세일즈포스: A robust, industry-leading CRM platform offering extensive features for sales, marketing, and service, known for its high customizability and scalability for larger enterprises.
  • 젠데스크: Primarily a customer service and support platform that also offers robust CRM capabilities, providing end-to-end customer interaction management and analytics.

Bitrix24 Compared

Here’s a brief comparison of Bitrix24 with these software solutions:

  • Bitrix24 vs GoHighLevel: Bitrix24 is an all-in-one workspace that includes CRM, project management, and collaboration tools, whereas GoHighLevel is a sales and marketing platform that emphasizes automation and lead generation.
  • Bitrix24 vs Pipedrive: Bitrix24 offers a comprehensive suite that includes CRM and project management, whereas Pipedrive focuses on intuitive visual sales pipeline management.
  • Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
  • Bitrix24 vs ActiveCampaign: Bitrix24 is an extensive business suite, while ActiveCampaign specializes in advanced marketing automation, email campaigns, and lead nurturing.
  • Bitrix24 vs Hubspot: Bitrix24 delivers a vast feature set for business operations, often with a steeper learning curve; HubSpot offers a user-friendly, integrated marketing, sales, and service platform.
  • Bitrix24 vs Clickfunnels: Bitrix24 is a comprehensive business management system with CRM; ClickFunnels is primarily a tool for building sales funnels and landing pages.
  • Bitrix24 vs Folk: Bitrix24 is a comprehensive platform for various business functions, while Folk is a more focused, collaborative contact management system.
  • Bitrix24 vs Instantly: Bitrix24 offers a comprehensive suite of business tools, including CRM, whereas Instantly specializes in automated cold email outreach and sales cadences.
  • Bitrix24 vs 클릭업: Bitrix24 is an integrated platform for CRM, project management, and collaboration, while ClickUp is a versatile work management tool with customizable views.
  • Bitrix24 vs Monday: Bitrix24 offers a comprehensive business solution with CRM, while Monday CRM provides highly visual and customizable workflows for project and client management.
  • Bitrix24 vs Capsule: Bitrix24 is a feature-rich platform with CRM, task management, and collaboration capabilities; Capsule CRM is a simpler, more streamlined tool for managing contacts and sales pipelines.
  • Bitrix24 vs Insightly: Bitrix24 is a comprehensive business suite with robust collaboration and project tools; Insightly is a CRM with integrated project management capabilities, often favored by smaller businesses.
  • Bitrix24 vs Freshsales: Bitrix24 offers a wide range of business functions alongside CRM, while Freshsales CRM is a sales-focused platform with AI-powered insights for lead and deal management.
  • Bitrix24 vs Salesforce: Bitrix24 offers an all-in-one solution for businesses of various sizes, including CRM; Salesforce is a leading, highly customizable, and scalable enterprise-level CRM with extensive capabilities.

Personal Experience with Bitrix24

My team recently adopted Bitrix24 to manage a new marketing campaign, and the results were impressive.

We were initially drawn to its all-in-one approach, and it quickly proved invaluable in streamlining our workflow and boosting productivity.

Here’s how we leveraged Bitrix24’s features to achieve our goals:

Bitrix24 personal experience
  • Built a streamlined sales funnel: We used Bitrix24’s 고객 관계 관리(CRM) to create a clear visual representation of our sales funnel. This helped us track leads, identify bottlenecks, and optimize our conversion rates at each stage.
  • Improved team communication: The platform’s communications tools, like instant messaging and video conferencing, kept everyone connected and informed throughout the campaign. This fostered a collaborative environment, ensuring everyone was on the same page.
  • Automated key tasks: We utilized Bitrix24’s automation features to streamline repetitive tasks, including sending email follow-ups and assigning tasks to team members. This freed up valuable time, allowing us to focus on more strategic initiatives.
  • Gathered valuable leads: Bitrix24’s web forms made it easy to capture leads from our website and landing pages. This allowed us to grow our contact list and nurture potential customers.
  • Scaled our efforts with ease: As our campaign grew, we were able to add unlimited users to Bitrix24 without incurring extra costs. This ensured everyone on the team had access to the tools and information they needed to contribute effectively.

Overall, Bitrix24 played a crucial role in the success of our marketing campaign.

Its comprehensive features, ease of use, & affordability make it a valuable asset for any business looking to improve productivity and achieve its goals.

마지막 생각

Bitrix24 is a powerful all-in-one platform with a lot to offer.

It’s great for managing customer relationships, projects, and team communication.

You can even build websites and automate tasks.

While it has a few drawbacks, like a steeper learning curve and limited third-party integrations, the benefits outweigh the cons, especially for small businesses.

The free plan is a great way to try it out. If you require additional features, the paid plans remain affordable.

Ready to give Bitrix24 a try? Sign up for a free account today and see how it can transform your business!

자주 묻는 질문

Is Bitrix24 really free?

Yes, Bitrix24 offers a free plan that’s available forever! It includes basic features like CRM, task management, and communication tools for unlimited users. This is a great way to try out the platform before you upgrade to a paid plan.

What is the best Bitrix24 pricing plan?

The best plan depends on your needs. The free plan is good for small teams. If you require additional features, the Basic strategy is a suitable starting point. Larger teams might need the Standard or Professional plan.

Is Bitrix24 easy to use?

Bitrix24 has numerous features, which can make it seem complex at first. However, they offer multiple helpful resources, including tutorials and guides. Once you get the hang of it, it’s quite user-friendly.

Can I use Bitrix24 on my phone?

Yes, Bitrix24 offers a mobile app compatible with iOS and Android devices. You can access most features from your phone, allowing you to stay connected and productive on the go.

What kind of businesses use Bitrix24?

All kinds of businesses use Bitrix24! It’s popular among small businesses, but larger companies also use it. It’s beneficial for any business seeking to enhance collaboration, organization, and customer relationships.

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