⚡ 간단 평가:
- 가격: Folk starts at $17.5/member/month. Salesforce starts at $25/user/month.
- 다음과 같은 경우에 가장 적합합니다: Folk suits solo operators and small teams doing contact management. Salesforce suits growing sales teams that need reporting and 오토메이션.
- 주요 차이점: Folk is built around organizing people. Salesforce is built around tracking revenue across Sales Cloud, Service Cloud, Marketing Cloud and Commerce Cloud.
- 저희가 선택한 제품: Salesforce, based on its 4.5 rating and far wider feature set for teams that plan to scale.
Loading... CRM here is not the weaker one.
Folk costs less per seat than Salesforce every month.
But price is the smallest gap between these two tools.
Folk CRM wants to help you build genuine connections with people.
Salesforce wants to run your whole revenue engine.
That single difference decides which one belongs in your 사업.
개요
This Folk vs Salesforce comparison covers pricing, crm features, and ease of use.
또한 각 도구가 누구에게 가장 적합한지 분석해 보았습니다.
우리의 작가 spent hands-on time with Folk directly.
Notes on Salesforce come from its documentation and G2 reviews.
결론적으로, 여러분은 어떤 플랫폼이 팀에 가장 적합한지 알게 될 것입니다.
Folk란 무엇인가요?
Folk is a lightweight CRM built for contact management.
It helps you organize contacts into groups you actually use.
The interface looks like a shared spreadsheet, not a database.
You can add contacts, set reminders, and send email from one screen.
Folk CRM was designed for multiple use cases beyond sales.
Fundraising, event follow-up, and partnerships all fit the same app.
Here is a short walkthrough of how the tool works day to day.
사람들
A simple CRM for people who hate CRMs. Organize contacts, track deals, and send 쭉 내밀다 without setup work.
민속 가격
Folk charges per member, not per seat tier. Here is what each plan costs.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기준 | 회원당 월 17.5달러 | Solo users doing basic contact management |
| 프리미엄 | 회원당 월 35달러 | Small teams running outreach and pipelines |
| 관습 | 회원당 월 70달러 | Agencies needing deeper functionality |
Pricing verified August 2026.
무료 체험: Yes. Folk CRM offers a 14-day free trial so you can test it before you purchase.
환불 보장: No published refund window. The trial is the safety net here.
📌 메모: Every plan is priced per member. A three-person team on Premium pays three times the listed rate.
⚠️ Pricing conflict flagged: Some third-party sources list Folk at $20 and $40 per member. Our canonical data shows $17.5 and $35. Check the pricing page before you buy.
민속의 주요 이점
Folk를 주목할 만한 이유는 다음과 같습니다.
- Incredibly easy setup: Folk is one of the easiest CRMs on the market to use. People who have never touched a CRM can start on day one.
- 마법의 들판: This custom field type uses AI to clean and enrich contact details. It saves manual data entry.
- Gmail and Outlook sync: Folk connects to Gmail or Outlook to pull in contacts and email history. Your 받은 편지함 becomes the source.
- Chrome extension for LinkedIn: Add contacts straight from a LinkedIn profile. No copy-paste between tabs.
- Collaborative mail merge: Send personalized bulk email outreach as a team. Each message still reads like it came from one person.
- Kanban pipeline view: Drag deals across stages visually. It suits people who think in boards, not rows.
- Self-serve model: You can explore every feature without a sales rep calling you. Nothing is gated behind a demo.
우리 팀이 발견한 점
Our writer signed up for Folk and spent several days moving real contacts into it. Here is what stood out from that hands-on time:
The same session was recorded so you can watch the workflow yourself.
민속 예술의 장점과 단점
✅ 장점
- One of the easiest CRMs on the market to use
- Magic Fields clean and enrich contact data automatically
- 크롬 확장 프로그램으로 클릭 한 번으로 LinkedIn에서 연락처를 추가하세요
- Works for fundraising, events, and partnerships, not just sales
- Costs less per member than most crm competitors
❌ 단점
- Lacks advanced reporting views for detailed analytics
- 회의나 전화 통화를 자동으로 추적하지 않습니다.
- Outreach is email-first with limited channels beyond it
- Not suitable for larger sales teams or complex sales processes
세일즈포스란 무엇인가요?
Salesforce is an AI-powered, cloud-based customer relationship management platform.
It runs as a SaaS product, so you access it from any browser.
Salesforce, Inc. is an American software company based in San Francisco, California.
Former Oracle executive Marc Benioff, its co founder, started the company in February 1999.
It went public in 2004 and joined the Dow Jones Industrial Average in 2020.
Salesforce became the world’s largest enterprise software firm in 2022.
IDC has consistently ranked it the number one CRM in the industry.
The platform splits into dedicated products for sales, service, marketing, and commerce.
Watch the review below for a tour of the main screens.
🏆 우승: 세일즈포스
The CRM that scales from 소규모 사업 to global enterprise. Sales Cloud, Service Cloud, and Einstein AI in one account.
세일즈포스 가격 책정
Salesforce uses a tiered pricing structure. Each tier is billed annually per user.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 골자 | 사용자당 월 25달러 | Small businesses starting with a CRM |
| 전문적인 | 사용자당 월 75달러 | 성장하는 영업팀에 필요한 예측 |
| 기업 | 사용자당 월 150달러 | Larger companies with complex processes |
Pricing verified August 2026.
무료 체험: Yes. Salesforce offers a trial account with no credit card required.
환불 보장: None published. Annual contracts are the norm, so read the terms first.
📌 메모: Some Salesforce products require a custom quote. Certain add ons and services sit outside the listed tiers entirely.
⚠️ 경고: Costs escalate fast once you layer on customizations, extra users, and rollout services. Budget for training and onboarding, not just the seat cost.
Salesforce의 주요 이점
Here is what most businesses get out of the platform:
- A complete view of every customer: Activity history, key contacts, and past communications sit on one record. Your salesforce team stops guessing.
- Four dedicated clouds: Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud cover distinct jobs. You add what you need as the business grows.
- Point-and-click automation: You can automate business processes without code. Reported productivity gains from automation reach 30%.
- Einstein AI 및 Agentforce: Automates tasks and personalizes customer experiences. An AI agent can handle routine work while staff focus on deals.
- 데이터 클라우드: A data lakehouse that unifies real-time business data from scattered sources. It feeds reporting and forecasting.
- AppExchange 마켓플레이스: Launched in 2006 and now home to over 5000 apps. You can integrate QuickBooks, 젠데스크, and MailChimp quickly.
- 다양한 맞춤 설정 옵션: Add custom fields, tabs, email templates, and enhanced reports. Salesforce is more customizable than any competitor in the category.
우리 팀이 발견한 점
Note: We have not had extended hands-on time inside a live Salesforce account yet. The points above come from published documentation, G2 reviews, and the company’s own product pages. Salesforce customer success stories describe teams working more cohesively after rollout, with reported CSAT improvements near 33%.
세일즈포스의 장점과 단점
✅ 장점
- Handles the most complex relationship management processes as businesses grow
- AppExchange has grown to include over 5000 apps since 2006
- Point-and-click automation without writing code
- Tableau integration supports data-driven decision making
- 24/7 customer support on higher tiers
❌ 단점
- Often considered overkill for very small and less mature businesses
- Pricing escalates quickly with extra features and customizations
- Pricing structure is complex and may require a quote
- Steeper learning curve than lightweight contact tools
기능 비교
Both tools store contacts and track deals. That is where the overlap ends. We compared ten areas that decide which platform earns a spot in your stack.
| 특징 | 사람들 | 세일즈포스 |
|---|---|---|
| 시작 가격 | 회원당 월 17.5달러 | 사용자당 월 25달러 |
| 무료 체험 | ✅ 14일 | ✅ |
| 연락처 관리 | ✅ | ✅ |
| 크롬 확장 프로그램 | ✅ | ✅ |
| 고급 보고 | ❌ | ✅ |
| Call & 회의 Auto-Tracking | ❌ | ✅ |
| Built-In AI Agent | ❌ | ✅ |
| 앱 마켓플레이스 | ❌ | ✅ 5000+ |
| 가장 적합한 대상 | 개인 사용자 및 소규모 팀 | Growing and large sales teams |
1. 연락처 관리
사람들: Folk lets you organize contacts into groups instead of one giant list. That keeps outreach manageable when your data grows. Companies and people link together without heavy setup.
세일즈포스: Salesforce CRM gives you a complete view of each account, including activity history and past communications. Records connect across teams so two reps never work the same person twice.
2. Sales Pipeline and Winning Deals
사람들: The sales pipeline uses a visual Kanban board. You drag deals between stages the way you would move sticky notes. It is enough to close winning deals in a short cycle.
세일즈포스: Sales Cloud adds stage rules, approvals, and collaborative forecasting on top of the board. You can automate business processes through a point-and-click interface. Complex sales cycles stay controlled.
3. Lead Tracking
사람들: Lead tracking is manual by design. You log what matters and skip the rest. Folk does not include automatic tracking of meetings or phone calls, so interactions need manual entry.
세일즈포스: Activity capture logs calls, emails, and meetings against the right record automatically. Analytics then show where leads stall. That gap is the clearest split between the two.
⚠️ 경고: If your team needs a record of every call without typing it in, Folk will frustrate you within a month.
4. Email Automation and Templates
사람들: Email automation runs through collaborative mail merge. You can create personalized bulk sequences that still sound human. Folk connects to Gmail or Outlook to sync contacts and email history.
세일즈포스: Email templates live inside the platform and pull record data into each send. Marketing Cloud extends this into full campaign management. 메일침프 on AppExchange lets you build campaigns directly from Salesforce.
5. Client Management and Customer Service
사람들: Client management is about real relationships, not tickets. You set reminders to follow up and keep notes on each person. An agency juggling twenty clients can run the whole book here.
세일즈포스: Service Cloud provides case management and support tooling for post-sale work. Queues, escalations, and SLAs are built in. Folk has no equivalent for structured customer service.
6. AI 기능
사람들: Magic Fields are the headline AI feature. This custom field type fills in missing contact details for you. Folk is particularly good at cleaning and enriching contact data before outreach.
세일즈포스: Einstein AI, now branded Agentforce, automates tasks and personalizes customer experiences. In 2025 the company shifted to an AI-first strategy built on agentic automation. The scope is far wider than field enrichment.
7. Social Selling and Browser Tools
사람들: The Chrome extension pulls profiles straight off LinkedIn. You can add contacts mid-search without leaving the tab. Social selling feels native rather than bolted on.
The extension itself is worth a closer look, since it is the piece most users adopt first.
세일즈포스: Social and advertising work happens inside Marketing Cloud and connected apps. It is more powerful and more setup. Small teams rarely reach that depth in year one.
8. Partnerships and Multiple Use Cases
사람들: Folk CRM handles multiple use cases beyond sales. Fundraising, events, and partnerships all work in the same workspace. For example, a founder can run investor outreach and hiring from two groups.
세일즈포스: Agentforce and the 앱 개발 layer let you build custom objects for any process. MuleSoft Anypoint connects data from almost any system, with templates for SAP and Oracle. Flexibility is high, but so is the setup effort.
9. 보고 및 분석
사람들: Reporting stays basic. You see pipeline stages and counts, not cohort analysis. Folk lacks advanced reporting views, which limits it for anyone generating board-level numbers.
세일즈포스: Visual analytics and enhanced reports come standard, and Tableau integration pushes it further. Forecasting accuracy improves when business data flows in through Data Cloud. This is the single biggest advantage over lighter tools.
10. 가격 및 비용
Here are both pricing ladders side by side.
| 층 | 사람들 | 세일즈포스 |
|---|---|---|
| 기입 | Standard — $17.5/member/month | Essentials — $25/user/month |
| 중간 | Premium — $35/member/month | Professional — $75/user/month |
| 맨 위 | Custom — $70/member/month | Enterprise — $150/user/month |
사람들: Every tier undercuts the matching Salesforce plan. The top Custom tier costs less than the Salesforce mid tier. For price-sensitive users with basic CRM needs, that gap matters.
세일즈포스: Pricing is high compared with other tools in the category, and costs climb with add ons. What you buy is reporting, service, marketing, and AI in one account. Whether that is worth the premium depends entirely on team size.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| 최저 월 비용 | 사람들 | $7.5 cheaper at entry tier |
| 고급 보고 | 세일즈포스 | Folk has no deep analytics |
| Fundraising or event outreach | 사람들 | Built for temporary use cases |
| Customer service workflows | 세일즈포스 | Service Cloud handles cases |
| Zero-setup start | 사람들 | No setup project needed |
| Room to scale to 100 users | 세일즈포스 | Built for headcount growth |
💰 예산
Folk wins on sticker price at every tier. Salesforce pricing also carries rollout and training costs that never appear on the pricing page.
🔌 사용 중인 기술 스택
Folk integrates with Gmail, Outlook, and LinkedIn through its Chrome extension. Salesforce can integrate with almost any system through AppExchange and MuleSoft, including 퀵북스 and Zendesk.
📝 귀사의 영업 프로세스
Short, relationship-led cycles suit Folk. Multi-stage deals with approvals and territory rules need the Salesforce platform.
🎓 귀하의 경험 수준
Folk works for people who have never used a CRM before. Salesforce rewards teams with an admin or a partner guiding rollout.
🆓 무료 체험 및 데모
Folk offers a 14-day free trial and a self-serve model with no sales pressure. Salesforce offers a trial account, though bigger deals usually route through a rep.
🛟 지원 옵션
Salesforce provides 24/7 customer support on higher tiers plus a large training and certification network. Folk keeps support lean, which matches its smaller scope.
전환 가이드
Already on one of these? Here is what changes if you move.
🔄 Switching from Folk to Salesforce?
✅ 얻게 될 이점:
- Automatic logging of meetings and phone calls
- Enhanced reports, forecasting, and visual analytics
- Service Cloud, Marketing Cloud, and Commerce Cloud on one account
❌ 잃게 될 것:
- The spreadsheet-simple interface
- Magic Fields for quick contact enrichment
- A per-member price under $20
📋 전환 방법:
- Export your Folk groups and contacts to CSV
- Create a Salesforce account and map fields to standard objects
- Import, then rebuild pipeline stages before inviting employees
🔄 Switching from Salesforce to Folk?
✅ 얻게 될 이점:
- A far lower monthly cost per member
- Setup measured in hours instead of weeks
- A tool non-sales teams will actually open
❌ 잃게 될 것:
- AppExchange access to over 5000 apps
- Einstein AI and agentic automation
- Case management and structured customer service
📋 전환 방법:
- Export accounts, contacts, and open opportunities from Salesforce
- Start a Folk trial and connect Gmail or Outlook
- Import contacts, then rebuild groups around your live use cases
저희 리뷰에서 다루지 않은 내용
This comparison focused on contact management and everyday sales work. We did not test large-scale Salesforce rollouts, custom API builds, or multi-region infrastructure. Enterprise quotes and partner-led rollouts sit outside our scope. If you manage 100 or more users, your priorities will differ from what we describe here.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 사람들 |
| 🚀 핵심 CRM 기능 | 세일즈포스 |
| 🤖 인공지능과 자동화 | 세일즈포스 |
| 📊 보고 및 분석 | 세일즈포스 |
| 👶 사용 편의성 | 사람들 |
| 🔌 통합 | 세일즈포스 |
| 🛟 Support and Training | 세일즈포스 |
| 🏆 종합 우승 | 세일즈포스 |
🏆 우승: 세일즈포스
Salesforce wins 5 of 7 categories.
다음과 같은 경우에 가장 적합합니다: growing sales teams, service-heavy businesses, companies that need reporting they can defend
These two products are not really competing for the same buyer. Folk is a contact tool that happens to track deals. Salesforce is a revenue platform that happens to store contacts.
Folk is excellent for individuals and small teams who want to build genuine connections without a setup project. If you are price sensitive, or your CRM needs are basic, it is the smarter purchase.
If you need reporting, service workflows, and room to grow, Salesforce is the better choice. That is why it takes the overall win here.
더 많은 사람들이 비교됩니다
Here is how Folk holds up against other tools in the same space:
Folk는 다음에서 승리합니다: faster first-week setup, lower per-member cost, a cleaner interface for non-sales teams
HubSpot이 다음 분야에서 우위를 차지했습니다: a genuinely usable free tier, marketing automation depth, native meeting and call logging
민속 vs 파이프드라이브
Folk는 다음에서 승리합니다: handling fundraising and partnerships alongside sales, Magic Fields enrichment, LinkedIn capture
Pipedrive는 다음 항목에서 승리했습니다: activity reminders tied to deals, sales-specific reporting, a deeper automation 건축업자
Folk는 다음에서 승리합니다: contact-first design, email history sync from Gmail, less configuration before day one
월요일 CRM 주요 성과: board customization, cross-department project links, dashboard widgets for managers
민속 vs 캡슐 CRM
Folk는 다음에서 승리합니다: collaborative mail merge, browser-based contact capture, a more modern workspace feel
Capsule CRM이 다음 항목에서 우위를 점합니다: task management structure, case tracking for support, longer track record with small firms
Salesforce와 비교했을 때 더 많은 정보
Salesforce faces a different set of rivals. This video walks through the main ones.
Salesforce가 다음 분야에서 우위를 점했습니다: depth of customization, AppExchange scale, handling complex enterprise processes
HubSpot이 다음 분야에서 우위를 차지했습니다: onboarding speed for smaller businesses, transparent starting costs, all-in-one marketing tooling
Salesforce가 다음 분야에서 우위를 점했습니다: Einstein AI maturity, Data Cloud unification, partner network and training depth
Zoho CRM이 다음 항목에서 우위를 차지했습니다: total cost across a suite, bundled apps at one price, simpler admin for lean teams
Salesforce가 다음 분야에서 우위를 점했습니다: service and marketing coverage beyond sales, forecasting accuracy, scale past 50 users
Pipedrive는 다음 항목에서 승리했습니다: time to first closed deal, lower seat cost, a pipeline view reps grasp immediately
Salesforce가 다음 분야에서 우위를 점했습니다: reporting flexibility, third-party app choice, industry-specific configurations
Freshsales가 다음 부문에서 승리했습니다: built-in phone and chat, lighter admin burden, friendlier pricing for growing teams
자주 묻는 질문
Folk CRM이란 무엇인가요?
Folk is a lightweight customer relationship management app for organizing contacts, running email outreach, and tracking deals. It suits individuals and small teams who want simplicity over configuration.
Folk는 좋은 CRM인가요?
Yes, for contact-led work. It is one of the easiest CRMs to learn. It falls short for larger sales teams needing advanced reporting or automatic call tracking.
Salesforce는 정확히 어떤 일을 하나요?
It runs customer relationship management in the cloud across sales, service, marketing, and commerce. Teams track every customer interaction, automate processes, and forecast revenue from one shared record.
세일즈포스는 그만한 가치가 있을까요?
For growing and mid-sized teams, usually yes. The reporting, automation, and app marketplace justify the cost. Very small businesses often find it more than they need.
Salesforce 비용은 얼마인가요?
Essentials is $25 per user monthly, Professional is $75, and Enterprise is $150. Customizations, add ons, and setup work raise the real total well beyond the seat price.
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