⚡ Kesimpulan Singkat:
- Harga: Zoho CRM paid plans start at $14/user/month. Agile CRM starts at $8.99/user/month.
- Cocok untuk: Zoho CRM suits growing sales teams that want AI and analytics. Agile CRM fits a small business that wants marketing otomasi dengan anggaran terbatas.
- Perbedaan utama: Zoho CRM gives you Zia AI agents and 100+ integrations. Agile CRM bundles sales, marketing, and a helpdesk into one all in one CRM.
- Pilihan kami: Zoho CRM for most users. It scales further and connects to more zoho tools and third party apps.
Picking a CRM system feels harder than it should.
Zoho CRM and Agile CRM both promise to fix that.
One is a huge suite backed by other zoho tools.
The other packs sales and marketing into one cheap plan.
This zoho crm vs agile crm guide shows which fits your business.
We compare price, features, and support for real small teams.
Tinjau
This Zoho CRM vs Agile CRM comparison covers pricing, core features, and ease of use.
We break down who each crm software fits best.
Sumber kami meliputi spesifikasi yang telah dipublikasikan, dokumentasi, dan ulasan G2.
Kita penulis also spent hands-on time inside Agile CRM.
By the end, you will know the CRM terbaik untuk tim Anda.
Apa itu Zoho CRM?
Zoho CRM is a cloud tool for customer relationship management.
It helps sales teams track leads, deals, and customer data.
The platform sits inside a family of other zoho tools.
You can link it to Zoho Social, Zoho Campaigns, and Buku Zoho.
Over 300,000 businesses run their sales processes on it.
Zia, its virtual asisten, adds artificial intelligence to daily work.
Zoho CRM
Want one crm system to run sales, marketing, and support? Zoho CRM connects to many features across the Zoho suite. Try it risk-free.
Harga Zoho CRM
Here is what Zoho CRM costs in 2026. Prices are per user and drop when billed annually.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Bebas | $0 (hingga tiga pengguna) | Tiny teams testing basic lead tools |
| Standar | $14/pengguna/bulan | Small teams that automate tasks |
| Profesional | $23/pengguna/bulan | Sales teams needing deal management |
| Perusahaan | $40/pengguna/bulan | Large businesses and internal teams |
| Terakhir | $52/pengguna/bulan | Advanced features and real time insights |
Harga diverifikasi Januari 2026.
Uji coba gratis: Yes. Paid plans offer a 15-day trial with no card needed.
Garansi uang kembali: Zoho offers a 45-day refund window on most annual plans.
📌 Catatan: Annual subscribers save up to 34% versus monthly billing. Zoho CRM’s Standard plan is the cheapest way to unlock workflow rules and mass emails.
⚠️ Peringatan: The best value comes when you add other zoho tools. Higher tier plans like Enterprise and Ultimate plans get pricey per seat.
Manfaat Utama Zoho CRM
Berikut alasan mengapa Zoho CRM layak dipertimbangkan:
- Versi gratis: The free plan covers up to three users. It is a real free version, not just a trial.
- Zia AI agents: Zia predicts the best contact times and scores leads. These ai features cut guesswork for sales reps.
- Kustomisasi mendalam: Custom fields and multiple pipelines match your sales process. You shape the platform around your bisnis operasi.
- Third party apps: Zoho CRM links to 100+ apps like Zoom, Slack, and Google Chat. Paid plans allow unlimited integrations.
- Analytics that report: Standard reports, pie charts, and dashboards track annual goals and revenue generated.
- Akses seluler: The mobile app scans business cards and shows contact details on the go.
Apa yang Tim Kami Amati
We have not had deep hands-on time with Zoho CRM yet. The notes below come from Zoho’s documentation and G2 reviews.
According to G2 reviews, the clean interface is easy for beginners. Zoho’s own docs note a steeper learning curve once you add advanced features.
G2 reviews also highlight the mobile app and the Feeds tool for internal teams. Both help remote colleagues share updates fast.
Kelebihan & Kekurangan Zoho CRM
✅ Kelebihan
- Free plan covers up to three users
- Zia AI agents handle lead scoring and sales forecasting
- Links to 100+ third party apps
- Standard plan is cheaper than most rivals
❌ Kekurangan
- Kurva pembelajaran yang curam bagi pengguna baru.
- Best value needs other zoho tools
- Higher tier plans get pricey per user
Apa itu Agile CRM?
Agile CRM is an all in one CRM built for small and medium businesses.
It bundles sales automation, marketing automation, and a helpdesk.
Agile CRM offers this mix on a single platform since 2013.
Over 15,000 customers use it, and G2 Crowd calls it a leader.
Seret dan lepas pembangun shapes workflows without code.
You get web engagement tools, landing pages, and email marketing too.
CRM Agile
Want sales, marketing, and service in one tool at a great price? Agile CRM packs many features into a cheap plan for a small business.
Penetapan Harga CRM Agile
Here is what Agile CRM costs in 2026. There is no setup fee on any plan.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Bebas | Gratis (hingga 10 pengguna) | Startups and solo sales reps |
| Starter | $8,99/pengguna/bulan | Small teams on a budget |
| Biasa | $29,99/pengguna/bulan | Growing small and medium businesses |
| Perusahaan | $47,99/pengguna/bulan | Full marketing and sales automation |
Harga diverifikasi Januari 2026.
Uji coba gratis: No trial needed. The free plan for 10 users lets you test the setup first.
Garansi uang kembali: Agile bills monthly or yearly. Check refund terms before you pay for a year.
📌 Catatan: The free plan is a strong entry for a small business. Paid tiers add mass emails, telephony, and deeper marketing campaigns.
⚠️ Peringatan: Users report email sending can go weeks without working. Test deliverability on the free plan before you rely on it.
Manfaat Utama CRM Agile
Berikut alasan mengapa Agile CRM layak dipertimbangkan:
- All in one CRM: Sales, marketing, and service sit in one place. This cuts data silos across internal teams.
- Gamifikasi penjualan: Leaderboards and badges push friendly competition among your sales team.
- Telepon terintegrasi: Make calls and log customer interactions without a separate email client or dialer.
- Marketing across channels: Reach people through email, media sosial, and mobile. That means multiple channels from one dashboard.
- Pertemuan booking: Leads book time on your calendar. It syncs with Google Calendar or Outlook.
- 360-degree contacts: Contact management shows every touchpoint for each contact number and deal.
Apa yang Tim Kami Amati
Our writer signed up for Agile CRM and used it for everyday sales tasks. Here is what stood out from that hands-on time:
Kelebihan & Kekurangan Agile CRM
✅ Kelebihan
- Paket gratis untuk hingga 10 pengguna
- Sales, marketing, and service in one tool
- Gamifikasi penjualan dengan papan peringkat dan lencana
- Built-in telephony and helpdesk ticketing
❌ Kekurangan
- Users report email delivery can be unreliable
- Melaporkan tools are limited and hard to set up
- Weak fit for large businesses needing custom fields
Perbandingan Fitur
Ready to compare Zoho CRM vs Agile CRM feature by feature? We line up 10 areas that matter for sales enablement and team collaboration. Both tools aim to be a unified platform for your customer data, and both cost far less than Salesforce.
| Fitur | Zoho CRM | CRM Agile |
|---|---|---|
| Harga Mulai | $14/pengguna/bulan | $8.99/user/mo |
| Paket Gratis | ✅ (3 pengguna) | ✅ (10 users) |
| Otomatisasi Pemasaran | Via Zoho suite | ✅ Terintegrasi |
| Telepon Terintegrasi | ✅ | ✅ |
| AI Assistant (Zia) | ✅ | ❌ |
| Aplikasi Pihak Ketiga | 100+ | Lebih sedikit |
| Peramalan Penjualan | ✅ | Dasar |
| Terbaik untuk | Tim penjualan yang sedang berkembang | Budget small business |
1. Manajemen Kontak
Zoho CRM: Zoho CRM keeps contact details, notes, and every email in one record. Lead scoring and basic lead capture keep your contacts clean. A 360 view helps sales reps act fast, and a shared task list keeps them aligned.
CRM Agile: Agile CRM also gives a 360-degree view of customer interactions with tags and timelines. It logs calls and web engagement on its own. The layout feels dated next to Zoho.
2. Otomatisasi Penjualan
Zoho CRM: Zoho CRM handles lead generation from website forms and emails. Workflow rules and macros run repeat sales activities for you. Its Blueprint tool maps each stage of your sales processes.
CRM Agile: Agile CRM automates follow-ups, lead scoring, and data entry. A visual builder handles the setup so you can automate tasks fast. This sales automation works well for a lean sales team.
3. Otomatisasi Pemasaran
Zoho CRM: Zoho leans on other zoho tools like Zoho Campaigns and Zoho Social for marketing campaigns. The crm system links them, but it is not a full marketing suite on its own.
CRM Agile: Agile CRM builds marketing automation right in. You get landing pages, mass emails, and A/B testing. Marketing teams can run campaigns across multiple channels from one screen.
4. Deal Management and Sales Pipeline
Zoho CRM: Zoho CRM supports multiple pipelines and clean deal management. Sales forecasting projects the revenue generated by each stage. You can track annual goals against real numbers.
CRM Agile: Agile CRM shows a visual sales pipeline with drag-and-drop deals. It covers the basics well. But it lacks Zoho’s forecast depth for planning ahead.
5. Pelaporan dan Analisis
Zoho CRM: Zoho CRM ships standard reports, pie charts, and custom dashboards. Real time insights and real time notifications keep managers current. You can even tie in Google Analytics.
CRM Agile: Agile CRM has reports too, but users report they are limited. Setup is fiddly and less flexible than Zoho’s dashboards.
6. Fitur AI
Zoho CRM: Zia AI agents add artificial intelligence to the platform. Zia suggests the best contact times and flags hot leads. These ai features sit on higher tier plans.
CRM Agile: Agile CRM has fewer ai features today. It leans on rules and scoring, not a virtual assistant like Zia. In 2026 it plans more AI for lead scoring.
7. Integrasi dan Aplikasi Pihak Ketiga
Zoho CRM: Zoho CRM connects to 100+ third party apps, from Zoom to Slack. It also plugs into an email client and telephony. The wider suite even touches inventory management for ecommerce sellers.
CRM Agile: Agile CRM offers integrations too, including LinkedIn and ecommerce tools. The list is shorter than Zoho’s. It still fits an ecommerce crm setup for a small store.
8. Kemudahan Penggunaan dan Kurva Pembelajaran
Zoho CRM: Zoho CRM’s interface is clean for beginners. But the many features bring a learning curve as you grow. Onboarding help ships with paid plans.
CRM Agile: Agile CRM is simple to start and cheap to run. Its dated screens and bugs can frustrate over time. A fast, simple setup is its main draw for new employees.
9. Dukungan dan Sumber Daya
Zoho CRM: Zoho support runs by tier. Classic gets email and chat, while Enterprise adds one-hour help, 24/7. A large knowledge base answers common customer queries for support teams.
CRM Agile: Agile support is mixed. Users report slow replies and no great support on the free plan. Help is cheaper than training a rep in person, but replies can lag outside business hours.
10. Harga & Biaya
Mari kita bandingkan paket harga tersebut secara berdampingan.
| Rencana | Zoho CRM | CRM Agile |
|---|---|---|
| Bebas | $0 (3 pengguna) | Free (10 users) |
| Tiket Masuk Berbayar | $14/pengguna/bulan | $8,99/pengguna/bulan |
| Tingkat Menengah | $23/pengguna/bulan | $29,99/pengguna/bulan |
| Tingkat Teratas | $40–$52/user/month | $47,99/pengguna/bulan |
Zoho CRM: Paid plans run $14 to $52 per user, billed annually. The free version covers three users. You pay more for advanced features and Zia AI.
CRM Agile: Agile CRM starts at $8.99 with a free plan for 10 users. That great price suits a small business. You add employees per seat, and billing scales with them.
Skenario yang Berbeda
| Jika Anda Membutuhkan… | Memilih | Mengapa |
|---|---|---|
| Anggaran ketat | CRM Agile | Starts at $8.99 per seat |
| AI and forecasting | Zoho CRM | Zia AI agents included |
| Built-in marketing | CRM Agile | Landing pages and mass emails |
| 100+ integrasi | Zoho CRM | Connects to more third party apps |
| Ruang untuk berkembang | Zoho CRM | Serves large businesses |
💰 Anggaran Anda
Agile CRM saves money at the entry level with a free plan for 10 users. Zoho CRM costs more but adds depth as your company grows.
🔌 Susunan Teknologi Anda
Zoho CRM shines if you already use other zoho tools or need many integrations. Agile CRM works for a simpler stack and a single site.
📈 Proses Penjualan Anda
Zoho CRM fits complex sales processes with multiple pipelines and forecasts. Agile CRM suits a lean team that wants to create and manage deals fast.
🎓 Tingkat Pengalaman Anda
Setup typically takes longer on Zoho CRM because it offers so much. Agile CRM is quicker for beginners and small internal teams.
🆓 Uji Coba dan Demo Gratis
Test both first. Zoho CRM gives a 15-day trial, and Agile CRM has a free version. A quick search of your own workflow tells you which fits.
🛟 Opsi Dukungan
Zoho offers tiered support and a large knowledge base for customer support. Agile’s help is thinner, and user feedback flags slow replies.
Panduan Pengalihan
Sudah menggunakan salah satu alat ini? Berikut yang dapat Anda harapkan jika Anda beralih.
🔄 Switching from Zoho CRM to Agile CRM?
✅ Apa yang akan Anda peroleh:
- Built-in marketing automation and landing pages
- A free plan for up to 10 users
- Sales gamification for your sales reps
❌ Apa yang akan Anda rugikan:
- Zia AI agents and sales forecasting
- 100+ third party apps and other zoho tools
- Deeper standard reports and dashboards
📋 Cara beralih:
- Export contacts and deals from Zoho CRM as CSV
- Create your Agile CRM account and free plan
- Impor file dan petakan kolom kustom Anda.
🔄 Switching from Agile CRM to Zoho CRM?
✅ Apa yang akan Anda peroleh:
- Zia AI agents for lead scoring and forecasts
- 100+ integrations and a strong email client link
- More reliable mass emails and deliverability
❌ Apa yang akan Anda rugikan:
- The very low $8.99 entry price
- A free plan that covers 10 users
- Built-in sales gamification badges
📋 Cara beralih:
- Export your contact details and deals from Agile CRM
- Daftar ke Zoho CRM dan pilih paket
- Import data and connect other zoho tools
Apa yang Tidak Kami Bahas dalam Ulasan Kami
Perbandingan ini berfokus pada bisnis kecil and mid-market use. We did not test large enterprise rollouts or deep API builds. Our notes are based on January 2026 versions and public user feedback, so features may change. If you manage 100+ accounts, your priorities may differ from ours.
Keputusan Akhir
| Kategori | Pemenang |
|---|---|
| 💰 Harga | CRM Agile |
| 🚀 Fitur Utama | Zoho CRM |
| 🤖 AI & Otomatisasi | Zoho CRM |
| 📊 Pelaporan & Analisis | Zoho CRM |
| 👶 Kemudahan Penggunaan | CRM Agile |
| 🔌 Integrasi | Zoho CRM |
| 🏆 Pemenang Keseluruhan | Zoho CRM |
🏆 PEMENANG: ZOHO CRM
Zoho CRM wins 5 of 7 categories.
Cocok untuk: growing sales teams, AI and forecasting, and businesses that want room to scale.
Zoho CRM and Agile CRM solve the same job in different ways. Zoho is the deeper crm system with AI, analytics, and 100+ integrations. Agile is the cheaper all in one CRM with marketing built in.
Agile CRM is a fine pick for a tight budget and simple needs. But the Zoho platform offers more room to grow, more reliable email, and links to Zoho’s other services. For most teams on the market, Zoho is the safer long-term choice.
Perbandingan Lebih Lanjut tentang Zoho CRM
Here is how Zoho CRM stacks up against other tools:
Zoho CRM unggul dalam hal: lower price, faster setup, gentler learning curve
Salesforce unggul dalam hal: enterprise depth, app marketplace, custom builds
Zoho CRM unggul dalam hal: cheaper paid tiers, more zoho tools, deeper customization
HubSpot unggul dalam hal: polished interface, content tools, free version breadth
Zoho CRM vs Pipedrive
Zoho CRM unggul dalam hal: AI features, marketing links, support tiers
Pipedrive menang dalam hal: simple pipeline, quick onboarding, clean visuals
Perbandingan Lebih Lanjut tentang Agile CRM
Here is how Agile CRM stacks up against its alternatives:
Agile CRM unggul dalam hal: lower price, bundled telephony, 10-user free plan
HubSpot unggul dalam hal: reliability, reporting depth, big app library
Agile CRM vs Keap
Agile CRM unggul dalam hal: cheaper entry, gamification, all in one CRM layout
Keap menang berdasarkan: stronger email delivery, ecommerce tools, invoicing
Agile CRM unggul dalam hal: built-in marketing, helpdesk, free-plan seats
Freshsales menang dalam hal: cleaner UI, AI scoring, new features shipped often
Pertanyaan Yang Sering Muncul
Zoho CRM digunakan untuk apa?
Zoho CRM manages sales, marketing, and customer support in one place. Teams track leads, automate tasks, and store customer data. Zia AI adds forecasts and lead scoring.
Apakah Agile CRM benar-benar gratis?
Yes. Agile CRM offers a free plan for up to 10 users. It covers contacts, deals, and basic email. Paid plans add telephony, mass emails, and marketing automation.
Is Zoho cheaper than other CRMs?
Often, yes. Zoho CRM’s Standard plan costs $14 per user monthly, billed annually. That undercuts Salesforce and HubSpot. Agile CRM is cheaper still at $8.99.
What are the disadvantages of Zoho?
Zoho CRM has a learning curve as features grow. The best value needs other zoho tools. Higher tier plans get costly per user.
CRM mana yang terbaik untuk pemula?
Agile CRM is easier to start and cheaper. Zoho CRM has a cleaner interface but more depth. Beginners on a budget often pick Agile first.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 