Memilih kanan CRM can feel like picking out a new car.
Overwhelmed? You’re not alone!
It’s a big decision that can seriously dampak your sales.
Two popular options you’ve come across are Pipedrive and Salesmate.
Both offer cool features, but which will help you close more deals in 2025?
In this post, we’ll compare Pipedrive vs Salesmate, examining their strengths & weaknesses so you can choose the perfect CRM to boost your sales.
Tinjau
We’ve spent weeks testing both Pipedrive and Salesmate to give you the most accurate comparison.
We’ve explored their features, ease of use, and customer support and analyzed how they stack against each other.
Ingin CRM Yang mudah digunakan dan membantu Anda menutup lebih banyak transaksi? Mulai Pipedrive gratis Anda hari ini!
Harga:Â Tersedia masa uji coba gratis. Paket premium dimulai dari $14/bulan.
Fitur Kunci:
- Alur penjualan visual
- Laporan yang dapat disesuaikan
- Aplikasi seluler
Ditch the sales chaos! Salesmate CRM offers a 15-day free trial. Experience the difference.
Harga:Â It has a free trial. The premium plan starts at $23/month.
Fitur Kunci:
- Built-in Calling
- Sales Automation
- Manajemen Kontak
Apa itu Pipedrive?
Pipedrive is a CRM known for its simple design and powerful features. Its goal is to buat sales easier.
Think of it as your personal sales assistant.
It helps you keep track of deals, automate tasks, and improve your sales process.
No more messy spreadsheets or forgotten follow-ups!
Pipedrive keeps everything organized so you can focus on closing deals.
Juga, mengeksplorasi favorit kita Alternatif Pipedrive…
Our Take
Pipedrive adalah pilihan tepat untuk bisnis yang berfokus pada penjualan. Sistem ini mudah digunakan, menarik secara visual, dan dilengkapi dengan fitur-fitur yang bermanfaat. Satu-satunya alasan mengapa tidak mendapatkan nilai sempurna 10 adalah karena paket dengan harga lebih rendah memiliki beberapa keterbatasan.
Manfaat Kunci
- Fokus penuh pada penjualan: Pipedrive dirancang untuk membantu Anda menutup lebih banyak transaksi.
- Manajemen pipeline visual: Lihat persis status setiap kesepakatan.
- Otomatisasi yang ampuh: Otomatiskan tugas-tugas seperti mengirim email dan menjadwalkan janji temu.
- Dukungan 24/7: Dapatkan bantuan kapan pun Anda membutuhkannya.
Harga
Semua rencana akan ditagih setiap tahun.
- Ringan: $14/pengguna/bulan.
- Pertumbuhan: $24/pengguna/bulan.
- Premi: $49/pengguna/bulan.
- Terakhir: $69/user/month.
Pro
Kons
What is Salesmate?
Salesmate is a CRM designed to help you build strong customer relationships.
Think of it as your all-in-one communication hub.
It has built-in tools for calling, texting, and emailing.
Plus, it helps you track your deals and keep your customer data organized.
Salesmate is an excellent option if you’re looking for a CRM that’s affordable and easy to use.
Juga, mengeksplorasi favorit kita Salesmate alternatives…
Our Take
Ditch the sales chaos! Salesmate CRM offers a 15-day free trial. Experience the difference and close more deals. Sign up today!
Manfaat Kunci
- Built-in calling: Make and receive calls directly within Salesmate.
- Sales sequences: Automate your outreach with personalized emails and texts.
- Pipeline management: Visualize your sales process and identify bottlenecks.
- Aplikasi seluler: Access your CRM data on the go.
Harga
- Basic ($23/user/month): Contacts, Companies, Deals.
- Pro ($39/user/month): Product management, Goal Management.
- Business ($63/user/month): Team Management, Custom Module
Pro
Kons
Perbandingan Fitur
This next section is a detailed comparison of both sales software platforms.
We will look at nine key features to help you see exactly where each one shines.
Allowing you to choose the best customer relationship management tool for your specific bisnis butuh.
1. Pipeline Management
Both Pipedrive and Salesmate offer excellent pipeline management capabilities with drag-and-drop functionality.
This helps you visualize your deals and easily track their deal progress.
- Pipedrive: Pipedrive is famous for its visual appeal and simplicity. It allows you to create multiple pipelines for different sales processes. The interface is highly intuitive, making it easy for anyone to manage deals at a glance. Pipedrive also offers a unique Forecast View, combining won deals with in-progress deals for better financial projections.
- Rekan penjual: Salesmate also offers a solid visual pipeline. Its strength lies in otomasi features that automatically flag idle deals that have stalled, helping you identify bottlenecks. While functional, some users find the aesthetic dashboard of Salesmate less visually appealing compared to the glance of Pipedrive.
2. Sales Otomatis
Penjualan otomasi is essential to boost productivity by removing repetitive tasks.
Both platforms use a workflow pembangun to set up rules and actions.
- Pipedrive: Pipedrive offers robust workflow automation, especially in its higher-tier plans. You can automate tasks like sending follow-up emails, creating activities, and updating the deal stage. This feature is strong for teams who want to keep their process clean and focused.
- Rekan penjual: Salesmate excels with its Automation Journeys. This feature is comprehensive, allowing for multi-step sequences across email campaigns and other communication channels, making it a powerful tool for automated customer engagement.
3. AI Sales Assistant and Lead Scoring
The use of artificial intelligence (AI sales assistant) is becoming crucial for modern sales software.
- Pipedrive: Pipedrive includes notable AI features. Its AI Sales Assistant analyzes past performance data to provide real-time suggestions. It also alerts you to “Better Opportunities” by highlighting deals that may be overlooked but have a high chance of success.
- Rekan penjual: Salesmate focuses heavily on automation but currently lacks a dedicated, proactive AI sales assistant like Pipedrive’s. However, it does offer strong features like lead scoring and activity tracking to help you prioritize valuable leads.
4. Communication Tools: Built-in Calling
How you communicate with your prospects is vital for effective customer relationship management.
- Pipedrive: Pipedrive generally relies on third-party integrations for built-in calling. It integrates seamlessly with popular VoIP providers and email tools, making it great for teams with an established tech stack.
- Rekan penjual: Salesmate’s major selling point is its truly integrated communication. It includes built-in calling, teks messaging, and a team inbox within the platform, making it an all-in-one hub for quick customer information lookup and outreach.
5. Pelaporan dan Analisis
You need custom reports to measure performance and make smart decisions.
- Pipedrive: Pipedrive offers visually stunning reports and dashboards. However, the Pipedrive’s Essential plan has a limit of 15 reports, and the ability to create unlimited reports is reserved for the much more expensive Enterprise plan.
- Rekan penjual: Salesmate offers unlimited reports on all paid plans. This is a huge win for medium sized businesses and growing teams that need to track everything. While the pelaporan dashboards may be less aesthetic than Pipedrive’s, the access to data is far less restricted.
6. Contact Management
Effective contact management is the core of any sales crm.
- Pipedrive: Pipedrive offers excellent contact organization and keeps sales-specific data front and center. It handles contact management well, emphasizing clear activity history and deal association.
- Rekan penjual: Salesmate takes a slightly more comprehensive approach, often including deeper segmentation and integrated tools like chat and web visitors tracking for better lead generation context.
7. Ease of Use and Interface
A simple user interface means faster team adoption.
- Pipedrive: Pipedrive wins here. It has a super user-friendly interface, and its design is clean and intuitive. They even provide sample data in the trial and have highly polished demo videos to guide new users.
- Rekan penjual: Salesmate is also user-friendly but has a slightly steeper learning curve due to its wider range of features. Its visual design is functional but not as immediately appealing as Pipedrive‘s clean look.
8. Customization and Flexibility
You need the CRM to adapt to your unique process.
- Pipedrive: Pipedrive allows great customization of pipelines and custom fields. While you can tailor it to your needs, it does limit the amount of customization on lower-priced tiers.
- Rekan penjual: Salesmate is highly flexible and suited for a wider range of processes. It offers extensive customization of the dashboard and allows you to tailor forms and workflows to meet different business needs quickly.
9. Lead Capture (Web Forms)
How easy is it to generate leads from your website?
- Pipedrive: Pipedrive offers web forms you can embed on your site to capture lead information directly into the CRM. This is a solid, straightforward feature.
- Rekan penjual: Salesmate also provides easy-to-use web forms and often pairs this with its built-in live chat and web visitors tracking features to give you a more complete picture of the lead’s initial engagement.
Apa yang Harus Diperhatikan Saat Memilih Platform CRM?
Here are the key things you must consider before picking your next CRM:
- Core Features vs Advanced Tools: Do you need a simple tool for deal management and pipeline visibility, or do you need a tool with every single bell and whistle, like project management?
- Visual Simplicity: Look for a clean interface that makes it easy to drag and drop deals and track progress. This impacts how quickly your team adopts the new system.
- Automation & Templates: How robust are the workflow automation and pre-built email templates? This is a huge factor in saving your team time.
- Customization vs Pricing: Evaluate the customization options and if they are available on the basic plans. Sometimes, features like custom dashboards require an expensive upgrade.
- Support Level: Does the CRM offer priority support on the plan you can afford? Reliable support is crucial when you face technical issues.
- Integration Ecosystem: Check for seamless integration with your existing tools. Pipedrive features an extensive marketplace, while Salesmate focuses on built-in communication tools.
- Value for Money: Pipedrive and Salesmate offer excellent value, but you must look closely at what specific features are included in the base price versus what an add-ons.
Keputusan Akhir
For us, Pipedrive edges out Salesmate. Why?
Because its visual pipelines and powerful automation features make it a sales powerhouse.
It’s designed to streamline sales processes and help you close more deals.
While Salesmate is a great option, especially if you’re on a tight budget, Pipedrive’s intuitive interface and advanced features give it the edge for serious sales teams looking to scale.
Pada akhirnya, CRM terbaik for you depends on your specific needs and budget.
We encourage you to try both Pipedrive and Salesmate (they both offer free trials!) to see which one fits your team best.
We’ve used both extensively, and our insights are based on real-world experience.
This guide helps you make the right choice for your business!
Selengkapnya tentang Pipedrive
Berikut perbandingan Pipedrive dengan perangkat lunak CRM lainnya:
- Pipedrive vs Keap: Pipedrive unggul dalam manajemen visualisasi alur penjualan, sementara Keap berspesialisasi dalam otomatisasi pemasaran yang handal, penilaian prospek, dan rangkaian email tingkat lanjut.
- Pipedrive vs Naik Level: GoHighLevel adalah platform pemasaran dan penjualan lengkap untuk agensi. Pipedrive adalah CRM yang berfokus pada penjualan untuk mengelola kesepakatan dan pipeline.
- Pipedrive vs ActiveCampaign: Pipedrive adalah CRM yang berfokus pada penjualan dengan visualisasi pipeline yang intuitif, sementara ActiveCampaign memprioritaskan otomatisasi pemasaran dan pembangunan perjalanan pelanggan.
- Pipedrive vs HubSpot: Pipedrive adalah CRM penjualan yang lebih terfokus dan dikenal karena kesederhanaannya, sementara HubSpot menawarkan rangkaian lengkap alat pemasaran, penjualan, dan layanan, yang lebih kompleks.
- Pipedrive vs ClickFunnels: Pipedrive adalah CRM untuk alur penjualan, sedangkan ClickFunnels terutama berfokus pada membangun alur penjualan dan halaman arahan, dengan aspek CRM dasar.
- Pipedrive vs Folk: Pipedrive unggul dalam manajemen saluran penjualan, sedangkan Folk menekankan pada pengorganisasian kontak yang sederhana dan membangun hubungan untuk tim yang lebih kecil.
- Pipedrive vs Instantly: Pipedrive berfokus pada manajemen kesepakatan penjualan, sedangkan Instantly mengkhususkan diri dalam menjangkau pelanggan melalui email dingin, pencarian prospek, dan otomatisasi email.
- Pipedrive vs ClickUp: Pipedrive adalah CRM penjualan khusus yang sangat baik untuk pelacakan pipeline. KlikUp adalah platform manajemen kerja serbaguna yang juga dapat digunakan sebagai CRM dan menawarkan manajemen proyek yang lebih luas.
- Pipedrive vs Monday CRM: Pipedrive adalah CRM yang berfokus pada penjualan dengan alur kerja visual, sedangkan Monday CRM adalah sistem operasi kerja yang sangat dapat disesuaikan dan dapat dikonfigurasi untuk tujuan CRM serta menekankan manajemen alur kerja.
- Pipedrive vs Capsule CRM: Pipedrive berfokus pada manajemen visualisasi alur penjualan, sementara Capsule CRM adalah CRM yang lebih sederhana dan berorientasi pada pertumbuhan untuk mengelola kontak dan hubungan, seringkali untuk bisnis yang lebih kecil.
- Pipedrive vs Insightly: Pipedrive berspesialisasi dalam visualisasi saluran penjualan, sementara Insightly menawarkan solusi CRM yang lebih luas dengan manajemen proyek, otomatisasi pemasaran, dan pelaporan yang lebih canggih.
- Pipedrive vs Freshsales: Pipedrive menawarkan visualisasi saluran penjualan yang mendalam, sementara Freshsales CRM menyediakan solusi yang lebih lengkap dengan fitur telepon bawaan, alat AI, dan fitur pemasaran terintegrasi.
- Pipedrive vs Salesforce: Pipedrive mudah digunakan dan berfokus pada penjualan untuk UKM, sedangkan Salesforce adalah CRM tingkat perusahaan yang sangat dapat disesuaikan dengan fitur-fitur lengkap di bidang penjualan, layanan, dan pemasaran.
- Pipedrive vs Zendesk: Pipedrive menekankan manajemen dan otomatisasi alur penjualan visual, sementara Zendesk terutama berfokus pada layanan dan dukungan pelanggan. Zendesk juga menawarkan kemampuan CRM dengan alat komunikasi bawaan.
More of Salesmate
Here’s a brief comparison of Salesmate with these software solutions:
- Salesmate vs Pipedrive: Salesmate offers intuitive sales pipeline management with built-in calling, whereas Pipedrive excels in visual pipeline clarity and allows effortless deal progression.
- Salesmate vs GoHighLevel: Salesmate is known for being easy to use. It helps sales teams with their deals and customer talks. GoHighLevel is a much bigger tool. It’s for marketing agency businesses.
- Salesmate vs Keap: Salesmate provides a user-friendly interface with customizable deal pipelines for visual tracking, while Keap delivers powerful sales and marketing automation with strong sales funnel capabilities.
- Salesmate vs ActiveCampaign: Salesmate prioritizes sales pipelines and deal tracking within its CRM; ActiveCampaign integrates sales and marketing automation for a holistic customer view and excels in email marketing.
- Salesmate vs Hubspot: Salesmate offers a transparent, affordable CRM with strong sales automation; HubSpot is a comprehensive suite for marketing, sales, and service, with tiered pricing and more extensive features.
- Salesmate vs Clickfunnels: Salesmate is a CRM designed for managing sales and customer relationships; ClickFunnels is a specialized tool for building high-converting sales funnels and landing pages.
- Salesmate vs Folk: Salesmate is a full-fledged CRM for sales teams with robust pipeline management and automation. Folk is a simpler contact management tool focused on organization and collaboration.
- Salesmate vs Instantly: Salesmate provides a comprehensive sales CRM with pipeline management and multi-channel outreach; Instantly specializes in scaled cold email outreach and lead generation.
- Salesmate vs Clickup: Salesmate is a dedicated sales CRM for pipeline management and deal tracking; ClickUp is an all-in-one productivity platform with project management, task tracking, and CRM functionalities.
- Salesmate vs Monday CRM: Salesmate is a focused sales CRM with built-in email marketing and strong deal management; Monday CRM offers highly customizable visual workflows and broad work OS capabilities.
- Salesmate vs Capsule CRM: Salesmate is a comprehensive solution with sales automation and detailed reporting; Capsule CRM is a simpler, user-friendly contact management tool, often more basic.
- Salesmate vs Insightly: Salesmate provides a user-friendly CRM primarily for sales activities; Insightly offers a more robust CRM with integrated project management functionality.
- Salesmate vs Freshsales CRM: Salesmate delivers detailed, real-time reporting and extensive workflow customization; Freshsales CRM offers an intuitive interface with AI assistance and broader automation.
- Salesmate vs Salesforce: Salesmate is a user-friendly CRM ideal for small to medium businesses, offering straightforward sales management; Salesforce is a highly customizable, scalable, enterprise-level CRM with a vast feature set.
Pertanyaan Yang Sering Muncul
What is the main difference between Pipedrive and Salesmate?
Pipedrive focuses on visual sales pipelines and automation to streamline your sales process. Salesmate emphasizes communication tools and affordability for building customer relationships.
Can I import my existing contacts into Pipedrive and Salesmate?
Yes, both CRMs allow you to easily import your contacts from spreadsheets or other CRM systems.
Do Pipedrive and Salesmate offer integrations with email marketing platforms?
Absolutely! Both integrate with popular email marketing tools like Mailchimp and allow you to manage your email campaigns within the CRM.
CRM mana yang lebih baik untuk bisnis kecil?
Salesmate is generally more budget-friendly, making it an awesome option for bisnis kecil with limited resources.
Can I track my sales team’s performance with these CRMs?
Yes, both Pipedrive and Salesmate offer reporting and analytics features to track key metrics like deals closed, revenue generated, and individual team member performance.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese