⚡ Kesimpulan Singkat:
- Harga: Monday CRM starts at $9 per user/month. Salesmate starts at $23 per user/month.
- Cocok untuk: Monday CRM suits teams that mix sales with managing projects. Salesmate suits sales reps who live in the pipeline.
- Perbedaan utama: Monday adds Kanban board and Gantt chart views. Salesmate adds built-in calling and a pertemuan penjadwal.
- Pilihan kami: Monday CRM (4.2 vs 2.5) for most bisnis kecil, because one tool covers both sales and work management.
Most teams shopping for crm software already run a second tool for managing tasks.
That second tool is usually one of the project management platforms everyone knows.
Monday CRM and Salesmate answer that problem in opposite ways.
Monday folds customer relationship management into a wider work management platform.
Salesmate stays narrow and puts everything behind the sales pipeline.
Tinjau
This Monday CRM vs Salesmate comparison covers pricing, key features, ease of use, and support.
Kita penulis spent hands-on time inside Salesmate’s platform directly.
Notes on Monday come from published specs, documentation, and G2 reviews.
Pricing figures come straight from each vendor’s plan page.
By the end you will know which crm fits your sales team.
Apa itu Monday CRM?
Monday CRM is the sales product built on top of Monday work management.
The parent platform serves over 152,000 customers in more than 200 countries.
It looks like a set of colorful, highly customized spreadsheets.
You build boards for deals, contacts, and accounts using customizable templates.
The same boards also handle project management, human resources, and event planning.
That range is why so many project management tools get compared to it.
Here is a walkthrough of how the platform works in daily use.
🏆 Pemenang: Monday CRM
One board handles deals and project progress at the same time. Start on the free version and upgrade when your team grows.
Harga CRM Hari Senin
Monday charges per user, per month. Here is what each tier costs.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Dasar | $9/pengguna/bulan | Smaller teams tracking contacts and deals |
| Standar | $12/pengguna/bulan | Teams that need otomasi features and guest access |
| Pro | $19/pengguna/bulan | Time tracking, advanced pelaporan, custom dashboards |
Pricing verified August 2026.
Uji coba gratis: Yes. A 14-day trial of the paid tiers, no card needed.
Garansi uang kembali: A 30-day refund window applies to annual purchases.
📌 Catatan: A free plan sits below the table with two seats and three boards. File storage climbs with each tier, from 5GB on Basic to 100GB on Pro. An Enterprise plan with custom pricing adds 1TB of storage space. Students and educators can apply for a free account with selected Pro features.
⚠️ Peringatan: Our pricing figures are per-seat rates from the vendor. Some review sites quote three-seat bundles instead, such as $36 or $72 per month, which look higher at a glance. Seats are also sold in fixed blocks, so a fourth team member can push you into the next tier. Prices have climbed over the last few years, and the pricing structure confuses plenty of new users.
Manfaat Utama Monday CRM
Here is what makes Monday worth a look:
- Banyak tampilan proyek: Switch between Kanban, Gantt, timeline, and calendar in just a few clicks. The Gantt chart view maps project timelines and task dependencies.
- Board customization: Define columns, pick custom fields, and reuse the setup as a template. Each board can track a different part of the bisnis.
- Otomatis pembangun: A plain-English builder handles repetitive tasks without code. Workflow automation runs on Standard and above.
- Integrasi yang luas: Over 50 apps connect, including Slack, Google Calendar, and Microsoft Teams. Google Sheets data can flow in as well.
- Kolaborasi waktu nyata: A conversation panel sits on every item so teammates discuss work in context. An activity log keeps everyone on the same page.
- Learning material: The knowledge base holds hundreds of video tutorials. A community forum and 24/7 live chat back it up.
Apa yang Tim Kami Amati
Note: We have not had extended hands-on time with Monday CRM yet. The notes above come from published documentation, the vendor’s plan pages, and G2 reviews. G2 reviewers most often highlight the clean interface and the speed of creating boards. The same reviews flag a steep learning curve once custom fields and automations pile up.
Senin: Kelebihan & Kekurangan CRM
✅ Kelebihan
- Basic plan starts at $9 per user, well under most crm software
- Kanban board, Gantt charts, timeline, and calendar views in one place
- Free plan lets two team members test all the basics
- Hundreds of video tutorials plus 24/7 live chat customer support
❌ Kekurangan
- Seat blocks and tier gates make the pricing structure hard to read
- Time tracking and advanced reporting are locked to Monday’s Pro plan
- No built-in phone dialer or call recording for sales reps
Apa itu Salesmate?
Salesmate CRM is an all-in-one cloud platform for sales, marketing, and support.
It is built mainly for small to medium-sized businesses.
Itu melempar is simple: generate more leads and close more deals.
Contact and deal intelligence pulls emails, calls, and notes into one record.
Sandy AI then drafts emails and summarizes calls for you.
Startups through Fortune 500 companies use it across SaaS, healthcare, and real estat.
This overview shows the pipeline and reporting screens in action.
🥈 Runner Up: Salesmate
Built-in calling, email tracking, and a meeting scheduler in one CRM. Test it free for 15 days without a card.
GetGenie membuat beberapa pilihan judul dan kerangka, pilih salah satu yang paling sesuai dengan tujuan konten Anda.
Salesmate also bills per user, per month. Three published tiers cover most buyers.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Dasar | $23/pengguna/bulan | Small sales teams starting pipeline management |
| Pro | $39/pengguna/bulan | Automation journeys, email tracking, and campaigns |
| Bisnis | $63/pengguna/bulan | Sales forecasting, deeper analytics, and custom roles |
Pricing verified August 2026.
Uji coba gratis: Ya. Uji coba gratis selama 15 hari tanpa perlu kartu kredit.
Garansi uang kembali: No published refund window. Cancel before renewal instead.
📌 Catatan: The published tiers run from Basic up to an Enterprise plan with custom pricing. A Black Friday promotion has offered 10% off annual plans, so annual billing can save money if your headcount is stable.
⚠️ Peringatan: Some reviewers report that leads can be deleted when a payment is missed. Export all the data on a schedule before you rely on the platform for security-sensitive records.
Manfaat Utama Salesmate
Here is what Salesmate does well:
- Alur penjualan visual: Drag deals between stages to track deals and next steps. Sales activities sit beside every card.
- Built-in phone system: Call recording and voicemail drops ship with the product. Sales reps never leave the record to dial.
- AI-powered automation: Sandy AI handles routine admin work and lead qualification. Automation journeys run multi-channel drip campaigns and follow ups.
- Huge integration list: Over 700 apps connect, including Google Apps, Microsoft apps, and Slack. Zapier integrations and Gmail cover the rest.
- Less data entry: Contacts are enriched and every message is logged automatically. That saves time on admin.
- Booking and forms: A meeting scheduler lets prospects book meetings themselves. Web forms embed on your site or share as links.
Apa yang Tim Kami Amati
Our writer signed up for Salesmate and worked through pipeline setup, calling, and reporting. Here is what stood out from that hands-on time:
Kelebihan & Kekurangan Salesmate
✅ Kelebihan
- Built-in calling, email tracking, and a meeting scheduler in one place
- Over 700 third party integrations, including Google Apps and Microsoft apps
- The support team is praised on review sites as quick and helpful
- Fully customizable stages let you shape the sales process around your business
❌ Kekurangan
- Entry price is more than double Monday’s Basic plan per user
- Reviewers report bugs in the email template editor and automation journeys
- Marketing automation lags behind tools built for that job
Perbandingan Fitur
Both products cover the basics of a crm. The gaps show up once you look at what sits around the pipeline.
We compared eleven areas that decide most purchases, starting with a summary of the key features.
| Fitur | CRM Senin | Rekan penjual |
|---|---|---|
| Harga Mulai | $9/pengguna/bulan | $23/pengguna/bulan |
| Paket Gratis | ✅ | ❌ (Uji coba 15 hari) |
| Papan Kanban | ✅ | ✅ |
| Tampilan Bagan Gantt | ✅ | ❌ |
| Panggilan Terintegrasi | ❌ | ✅ |
| Penjadwal Pertemuan | ❌ | ✅ |
| Pencatatan Waktu | ✅ (Profesional) | ❌ |
| Integrasi | 50+ | 700+ |
| Manajemen Proyek | ✅ | ❌ |
| Terbaik untuk | Sales plus managing projects | Pure sales pipeline work |
1. Manajemen Kontak
CRM Senin: Contacts live on a board, so you add custom fields the same way you would on any other board. That flexibility is a strength for a usaha kecil with odd data needs. It also means you build the structure yourself.
Rekan penjual: Records arrive already shaped for sales, with people linked to companies and deals. Contact and deal intelligence pulls emails, calls, and notes onto one screen. Enrichment fills gaps so reps skip manual data entry.
2. Sales Pipeline and Deal Tracking
CRM Senin: Deals move through stages you name yourself, and the board doubles as a Kanban board. Sales performance rolls up into widgets you place on custom dashboards. Sales forecasting needs a formula column rather than a dedicated screen.
Rekan penjual: Pipeline management is the centre of the product, not a board type. Reps track deals, log calls, and see rotting deals without setup. Forecasting is built in rather than assembled.
3. Otomatisasi Alur Kerja
CRM Senin: The automation builder reads like a sentence, so new users create rules quickly. It handles repetitive tasks such as stage changes, reminders, and assignment. Automation features start on the Standard tier.
Rekan penjual: Automation journeys run multi-channel drip campaigns with branching follow ups. Email templates and tracking sit inside the same flow. Some reviewers report bugs in the template editor that interrupt work.
4. Work Management and Project Views
CRM Senin: This is the clearest split between the two products. Monday doubles as project management software, so onboarding, event planning, and human resources boards sit beside your deals. Software teams even run software development sprints on the same account.
Rekan penjual: There is no project management tool here. Team collaboration means tagging teammates, sharing notes, and keeping communication history on a record. For managing projects you will pair it with other apps.
⚠️ Peringatan: If you already pay for work management tools, Monday’s second job may be duplicate spend rather than savings.
5. Reporting, Analytics, and Dashboards
CRM Senin: Dashboards pull widgets from several boards at once, which suits a team watching project progress and revenue together. Advanced reporting sits on higher tiers. Building the first dashboard takes real effort.
Rekan penjual: Reports ship ready for sales questions, so insights on activity and conversion appear on day one. Analytics cover rep productivity and pipeline health. Cross-department reporting is thinner.
6. Scheduling and Team Capacity
CRM Senin: Workload views show who is overloaded before you assign the next task. Time tracking on the Pro tier logs hours against items. There is no prospect-facing booking page.
Rekan penjual: The meeting scheduler lets prospects book meetings from a link, which removes the email ping-pong. It syncs with Google Calendar and works from a mobile device. Capacity planning is not part of the product.
7. Kanban Board and Gantt Chart View
CRM Senin: The same records display as a Kanban board, a table, a calendar, or a Gantt chart. Gantt charts map project timelines and task dependencies across a quarter. Switching view takes a click.
The Gantt chart view is where the two products stop overlapping.
Rekan penjual: Deal boards give you a Kanban board for pipeline stages and nothing more. No Gantt chart, no timeline, no dependency links. Task management stays at the checklist level.
8. Integrasi dan Aplikasi Pihak Ketiga
CRM Senin: The integrations centre connects over 50 apps, including Slack, Microsoft Teams, and Google Calendar. Google Sheets imports cover reporting gaps. The apps marketplace adds more.
Rekan penjual: Over 700 third party integrations connect Google Apps, Microsoft apps, and Slack. Zapier integrations reach the long tail, and a sidebar works inside Gmail. Open APIs cover custom systems.
9. AI and Smart Workflow Automation
CRM Senin: AI blocks summarize items, draft replies, and categorize records inside a board. The MCP connector lets outside Asisten AI read and update your data. Both are newer parts of the platform’s feature set.
The connector below opens the same boards to external assistants.
Rekan penjual: Sandy AI drafts emails, summarizes calls, and scores lead quality. Chatbot answer site visitors and pass qualified leads into the pipeline. The AI is aimed squarely at the sales cycle.
10. Web Forms and Lead Capture
CRM Senin: Forms feed new rows straight onto a board, which is enough for basic intake. They are general-purpose rather than sales-specific. Routing rules need an automation on top.
Rekan penjual: Personalized web forms embed on your site or share as a link. Submissions create contacts and trigger campaigns with no manual step. Lead capture is tied to the sales process by default.
11. Harga & Biaya
Here are the paid plans side by side.
| Tingkat | CRM Senin | Rekan penjual |
|---|---|---|
| Bebas | Free plan (2 seats, 3 boards) | ❌ 15-day free trial |
| Pintu masuk | Basic: $9/user/month | Dasar: $23/pengguna/bulan |
| Tengah | Standard: $12/user/month | Pro: $39/pengguna/bulan |
| Top published | Pro: $19/user/month | Bisnis: $63/pengguna/bulan |
| Perusahaan | Harga khusus | Harga khusus |
CRM Senin: Every tier undercuts the matching Salesmate tier by a wide margin. A five-person team on Basic pays $45 a month against $115. The catch is that time tracking and advanced reporting only unlock higher up.
Rekan penjual: The price buys calling, email tracking, and booking that Monday does not include at any tier. If you would otherwise buy a dialer and a scheduler separately, the gap narrows. For teams that only need a pipeline, it is expensive.
💡 Pro Tip: Count the tools each product replaces before comparing per user rates. A dialer and a booking link often cost more than the $14 monthly difference.
Skenario yang Berbeda
| Jika Anda Membutuhkan… | Memilih | Mengapa |
|---|---|---|
| Anggaran ketat | CRM Senin | $14 cheaper per seat at entry |
| Built-in dialer | Rekan penjual | Calling and recording included |
| Sales plus managing tasks | CRM Senin | One platform covers both |
| Self-service booking | Rekan penjual | Meeting scheduler included |
| Gantt charts and timelines | CRM Senin | Salesmate has no timeline view |
| Widest app support | Rekan penjual | 700+ apps versus 50+ |
💰 Anggaran Anda
A six-seat team pays $54 monthly on Monday Basic and $138 on Salesmate Basic. That gap funds a separate dialer with money left over.
🔌 Susunan Teknologi Anda
Salesmate connects to more than 700 apps and sits inside Gmail, so it slots into an existing stack easily. Monday covers the common systems and leans on its marketplace for the rest.
📝 Proses Penjualan Anda
High-volume callers get more from Salesmate, where the phone and email tracking are native. Consultative teams that also run delivery work will prefer Monday’s boards.
🎓 Tingkat Pengalaman Anda
Salesmate arrives configured for sales, so you train users in an afternoon. Monday asks you to design the structure first, which is where the learning curve appears.
🆓 Uji Coba dan Demo Gratis
Monday’s free version never expires for two seats, so you can test at your own pace. Salesmate gives 15 days with no card, which is enough to load real deals.
🛟 Opsi Dukungan
Monday runs 24/7 live chat, a knowledge base, and a community forum, with premium support on higher plans. Salesmate’s support team earns strong marks on review sites for fast replies.
Panduan Pengalihan
Already on one of them? Here is what changes if you move.
🔄 Switching from Monday CRM to Salesmate?
✅ Apa yang akan Anda peroleh:
- A built-in phone with recording and voicemail drops
- A booking page so prospects book meetings without email threads
- Roughly 700 third party integrations instead of 50
❌ Apa yang akan Anda rugikan:
- Gantt charts, timelines, and task dependencies
- Cross-team boards for human resources or event planning
- The free plan and the lower per-seat price
📋 Cara beralih:
- Export each board to CSV, including custom fields
- Start the 15-day trial and map columns to Salesmate fields
- Import contacts first, then deals, then rebuild automations
🔄 Switching from Salesmate to Monday CRM?
✅ Apa yang akan Anda peroleh:
- Lower cost per seat and a permanent free tier
- Project views, file sharing, and collaboration tools in the same account
- Custom dashboards that mix sales and delivery data
❌ Apa yang akan Anda rugikan:
- Native calling, voicemail drops, and call recording
- The meeting scheduler and Sandy AI call summaries
- Sales-ready reports that work without setup
📋 Cara beralih:
- Export contacts, companies, and deals from Salesmate
- Open a free account and pick a CRM template
- Import each file to its own board, then automate stage changes
Apa yang Tidak Kami Bahas dalam Ulasan Kami
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, custom API builds, or migrations holding millions of records. A research team or a large real estate company with regional pipelines may weigh things differently. Our notes reflect the August 2026 versions, and both vendors ship changes often.
Keputusan Akhir
| Kategori | Pemenang |
|---|---|
| 💰 Harga | CRM Senin |
| 🚀 Manajemen Saluran Pipa | Rekan penjual |
| 📊 Pelaporan dan Analisis | Mengikat |
| 🗂️ Work Management | CRM Senin |
| 📞 Calling and Scheduling | Rekan penjual |
| 👶 Kemudahan Penggunaan | Rekan penjual |
| 🔌 Integrasi | Rekan penjual |
| 🎨 Kustomisasi | CRM Senin |
| 🎁 Free Access | CRM Senin |
| 🏆 Pemenang Keseluruhan | CRM Senin |
🏆 PEMENANG: MONDAY CRM
Monday CRM takes 4 of 9 categories and holds the 4.2 rating against 2.5.
Cocok untuk: Small businesses, teams mixing sales with delivery, and anyone who wants project management and crm on one bill.
These two products are aimed at different buyers, and the scorecard shows it. Salesmate wins more individual categories, yet it wins them inside a narrow lane.
Monday CRM is a work management platform that also handles deals. Its standout features are the view switching, the board customization, and the price.
Salesmate is a sales tool that helps reps automate kegiatan penjangkauan and build lasting customer relationships. If your reps spend the day on the phone, that focus is worth paying for.
For most buyers, though, the lower price and the wider job make Monday the safer pick.
Perbandingan CRM Hari Senin Lebih Lanjut
Here is how Monday holds up against other management tools:
Hari Senin menang dalam hal: Entry price per seat, board-level customization, and doubling as a project tool
HubSpot unggul dalam hal: Marketing automation depth, a larger free CRM tier, and content tooling
CRM Senin vs Pipedrive
Hari Senin menang dalam hal: Non-sales boards, custom dashboards across departments, and the free tier
Pipedrive menang dalam hal: Faster pipeline setup, sales-first defaults, and lighter admin for smaller teams
CRM Senin vs KlikUp
Hari Senin menang dalam hal: Cleaner first-run experience, simpler automation wording, and stronger onboarding material
ClickUp unggul dalam hal: Cheaper first paid tier, deeper managing tasks features, and native docs
Hari Senin menang dalam hal: Visual boards, cross-department reporting, and collaboration features on every plan
Zoho unggul dalam hal: Built-in telephony, a broader suite of business apps, and advanced features at low tiers
Perbandingan Lebih Lanjut dengan Salesmate
Salesmate also faces plenty of alternative options:
Salesmate menang dalam hal: Native calling, lower cost at mid tiers, and faster pipeline customization
HubSpot unggul dalam hal: Campaign tooling, reporting breadth, and a free entry point for new accounts
— Tautkan data di seluruh dokumen Anda CRM
Salesmate menang dalam hal: Automation journeys, form building, and the volume of app connections
Freshsales menang dalam hal: A free starter tier, tighter helpdesk links, and simpler billing rules
Salesmate vs Keap
Salesmate menang dalam hal: Cleaner pipeline views, cheaper seats, and a lighter setup process
Keap menang berdasarkan: Invoicing and payments, deeper email sequences, and done-for-you onboarding
Salesmate menang dalam hal: Built-in phone, AI call summaries, and a stronger mobile app
Insightly unggul dalam hal: Project delivery tracking, milestone views, and record linking across accounts
Pertanyaan Yang Sering Muncul
Apakah Monday merupakan CRM?
Yes. Monday CRM is a dedicated sales product built on the wider work management platform, with boards for contacts, deals, and accounts.
Salesmate digunakan untuk apa?
It runs the full sales cycle for small and mid-sized businesses. Reps capture leads, call from the record, automate outreach, and forecast revenue.
Apakah Monday.com gratis untuk digunakan?
There is a permanent free tier for two seats and three boards. Paid plans start at $9 per user monthly and add all the features teams need.
Paket gratis — cukup memadai untuk sebagian besar pengguna pribadi. Tingkatkan ke Plus jika Anda membutuhkan lebih banyak ruang penyimpanan jaringan.
It keeps every record up to date, flags stalled deals, and triggers follow ups automatically. Reps spend more hours selling and fewer on admin.
Mana yang lebih baik untuk usaha kecil?
Monday CRM, in most cases. It costs less per seat, offers various options for views, and handles project work that Salesmate leaves to other apps.
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