⚡ Kesimpulan Singkat:
- Harga: Tembaga CRM starts at $9/seat/month. Nutshell CRM mulai dari $13 per pengguna per bulan.
- Cocok untuk: Copper for teams living inside the Gmail kotak-masuk. Nutshell for B2B teams that want sales otomasi plus marketing tools.
- Perbedaan utama: Copper is a Chrome extension CRM built around Google Workspace. Nutshell is a standalone sales CRM with email marketing built in.
- Pilihan kami: Copper CRM, rated 3.5 versus 2.8, wins for Google-first small businesses.
Your CRM software should not feel like a second job.
Copper CRM and Nutshell CRM both promise to kill manual data entry.
They go about it in two different ways.
Copper lives inside Gmail and Google Calendar as a Chrome extension.
Nutshell is a standalone sales CRM with marketing tools attached.
Tinjau
This Copper CRM vs Nutshell CRM comparison covers pricing, features, and day-to-day functionality.
Para penulis kami menghabiskan waktu secara langsung untuk mencoba kedua alat tersebut.
Catatan-catatan tersebut terdapat di bagian "Apa yang Tim Kami Perhatikan" di bawah ini.
We also pulled from vendor documentation and G2 review pages.
By the end, you will know which CRM fits your sales process.
Apa itu Copper CRM?
Copper is a customer relationship management tool built only for Google Workspace.
It launched in 2012 as a simple Gmail extension.
Its job back then was to automate data entry from email.
Today it is a full CRM for Google Workspace, formerly G Suite.
Copper mengklaim memiliki lebih dari 30.000 pelanggan CRM di seluruh dunia, termasuk Google sendiri.
Most users are small to mid-sized companies that live in Google products.
The short review below walks through the interface at a normal working pace.
🏆 Pemenang: Copper CRM
Copper puts your CRM inside Gmail and Google Calendar. You create leads and tasks directly from an email thread. New contacts fill themselves in from message data.
Harga CRM Tembaga
Copper CRM pricing runs across four seats-based tiers.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Starter | $9/kursi/bulan | Organizing contacts only, no pipeline |
| Dasar | $23/kursi/bulan | Up to 2,500 contacts and one pipeline |
| Profesional | $59/kursi/bulan | Workflow automation and 15,000 contacts |
| Bisnis | $99/kursi/bulan | Email sequence sending and website tracking |
Pricing verified August 2026.
Uji coba gratis: 14 days, so you can test the site and sync before paying.
Garansi uang kembali: None published. Cancel before your renewal date instead.
📌 Catatan: The Starter plan ships with limited features and no pipeline functionality. It only organizes contacts. The Professional plan adds workflow automation and custom pelaporan.
⚠️ Pricing conflict: Our CSV lists annual rates. Copper’s site shows higher figures when paid monthly, such as $29 for Basic and $134 for the Business tier. Check the vendor page before you buy.
Manfaat Utama dari Copper CRM
Here is what makes Copper worth a look:
- Integrasi Google Workspace: Emails, meetings, and contact data sync on their own. Copper’s integration reaches Google Calendar, Google Drive, Google Docs, and Google Sheets.
- Work from the inbox: Create and update leads, people, companies, and tasks directly from Gmail and Google Calendar.
- Mengurangi entri data manual: Records populate themselves from Gmail. Your sales reps stop retyping the same details.
- Alur kerja visual: Create pipelines for deals and projects. Multiple pipelines let one team track sales and delivery separately.
- Email engagement tracking: Copper shows when someone opened a message and what they clicked.
- API yang ramah pengguna: Reviewers rate the API as easier to build against than other CRMs like HubSpot.
- Keamanan basics: Data encryption, two-factor authentication, and Google’s own security standards.
Start the 14-day trial if that list matches how your team already works.
Apa yang Tim Kami Amati
Kita penulis ran Copper alongside a live Gmail inbox for several days. Here is what stood out from that time.
Keunggulan & Kekurangan Copper CRM
✅ Kelebihan
- Google Workspace integration is unmatched by other CRM tools
- Chrome extension puts the CRM inside your Gmail inbox
- Familiar interface means faster onboarding for Google users
- Automated emails send from your own Gmail account
- Transparent pricing with no hidden developer costs
❌ Kekurangan
- Pricing is high for the functionality on offer
- Cannot be used natively by companies on Microsoft 365
- Contact management has been reported as unreliable by some users
- Marketing functionality is clunky and runs through Outfunnel
Apa itu Nutshell CRM?
Nutshell CRM is a cloud-based sales CRM for small to mid-sized B2B teams.
It packs contact management, pipelines, and email marketing into one page.
The company aims for core functionality at an affordable price.
Nutshell works with Google Workspace, Microsoft 365, Outlook, and Slack.
Zapier adds over 5,000 more apps to that list.
Reviewers rate it as one of the easier CRM tools to learn.
This walkthrough shows the boards, dashboards, and reports in motion.
🥈 Runner Up: Nutshell CRM
Nutshell bundles sales automation and email marketing in one plan. Every customer gets free live support and free data migration. Contacts are unlimited on every tier.
Harga CRM Singkat dan Padat
Nutshell plans are sold per user across five tiers.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Dasar | $13/pengguna/bulan | A single user or a first sales team |
| Pertumbuhan | $25/pengguna/bulan | Teams that need a reporting suite |
| Pro | $42/pengguna/bulan | Personal email sequences and multiple pipelines |
| Bisnis | $59/pengguna/bulan | Full reporting suite, audit log, custom fields |
| Perusahaan | $79/pengguna/bulan | Larger teams needing priority support |
Pricing verified August 2026.
Uji coba gratis: 14 days, with no card needed to view the product.
Garansi uang kembali: None listed. You can downgrade or cancel each month.
📌 Catatan: Every plan includes unlimited contacts, no data limits, free data migration, and free live support. That last part is rare at this price.
⚠️ Peringatan: Costs climb fast as you add seats. Five people on the Business tier costs $295 per month before any add ons.
Manfaat Utama Nutshell CRM
Here is where Nutshell earns its keep:
- Marketing without extras: Email marketing, landing pages, and web forms ship inside the CRM software.
- Otomatisasi penjualan: Lead routing, follow-up notifications, and email sequences cut repetitive work for sales reps.
- Four pipeline views: Board, List, Map, and Chart. The Map view helps teams that work sales territories.
- Penemuan prospek: VisitorIQ flags companies visiting your site. ProspectorIQ surfaces a new lead from its database.
- Dukungan langsung gratis: Live chat and email support on every plan, with priority support for enterprise teams.
- No data limits: Unlimited contacts on all plans. You import new contacts from a CSV file at any time.
- Aplikasi seluler: Warga asli iOS and Android apps give you access from any device, with calendar sync and click-to-call.
Test those marketing tools during the trial before you commit a full team.
Apa yang Tim Kami Amati
Our writer built a test funnel in Nutshell and moved a few deals through it. Here is what came out of that.
Ringkasan Kelebihan & Kekurangan CRM
✅ Kelebihan
- Minimal learning curve, so teams are productive within days
- Migrasi data gratis dan dukungan langsung gratis di semua paket.
- Works with Google Workspace, Microsoft 365, and Slack
- Unlimited contacts with no data limits on any tier
❌ Kekurangan
- Otomatisasi kurang canggih dibandingkan HubSpot atau Salesforce
- Email attachment handling needs work, according to user reviews
- Gmail integration is shallower than a native Google CRM
- Advanced capabilities sit behind the $59 Business plan
Perbandingan Fitur
Both tools cover the CRM basics. The gaps show up in how each one handles email, automation, and reporting.
| Fitur | Tembaga CRM | CRM Nutshell |
|---|---|---|
| Harga Mulai | $9/kursi/bulan | $13/pengguna/bulan |
| Paket Gratis | ❌ | ❌ |
| Gmail Extension | ✅ | ❌ |
| Works With Outlook | ❌ | ✅ |
| Beberapa Saluran Pipa | ✅ | ✅ |
| Pemasaran Email Terintegrasi | ❌ | ✅ |
| Skoring Utama | ✅ | ❌ |
| Pelacakan Situs Web | ✅ | ✅ |
| Dukungan Langsung Gratis | ❌ | ✅ |
| Terbaik untuk | Tim Google Workspace | B2B teams on a budget |
1. Integrasi Google Workspace
CRM Tembaga: This is the whole reason Copper exists. The Chrome extension loads the CRM inside Gmail and Google Calendar. Emails, meetings, and contact data sync without a click.
Nutshell CRM: Google is one option among many here. Nutshell connects to Google Workspace, Microsoft 365, Outlook, and Slack. Zapier opens up thousands of other tools.
⚠️ Peringatan: Copper works strictly inside Google Workspace. A Microsoft 365 shop cannot run it natively.
2. Manajemen Kontak
CRM Tembaga: Records fill themselves from Gmail, which kills most manual data entry. The Basic plan caps you at 2,500 contacts. Professional raises the import ceiling to 15,000.
Nutshell CRM: No contact ceiling at all, on any plan. You import a CSV file and start work. Custom fields let you customize records for your own sales process.
⚠️ Peringatan: Some Copper users report glitches where contact information disappears. Keep a CSV backup of your data.
3. Manajemen Saluran Pipa
CRM Tembaga: You create pipelines for sales, onboarding, or delivery work. Multiple pipelines let one team manage deals and projects side by side. The Starter plan has none of this.
Nutshell CRM: Drag-and-drop boards track each deal through its stages. Four views ship as standard: Board, List, Map, and Chart. Multiple pipelines start on the Pro plan.
4. Otomatisasi Alur Kerja
CRM Tembaga: Workflow automation removes repetitive steps and more manual entry. It arrives on the Professional plan. You automate tasks like stage changes and follow-up reminders.
Nutshell CRM: Sales automation handles lead routing and follow-up notifications. It is simpler to set up than Salesforce. It is also less powerful once your rules get complex.
5. Email Templates and Sequences
CRM Tembaga: Email templates keep replies consistent across the team. Automated emails send from your own Gmail account. A full email sequence needs the Business tier.
Nutshell CRM: Personal email sequences and drip campaigns run inside the CRM. You send bulk emails to a list you built there. No separate marketing tool is required.
⚠️ Peringatan: Copper’s automated emails go out as transactional messages from Gmail. They carry no unsubscribe link, so they are unfit for bulk emails.
6. Lead Scoring and Website Tracking
CRM Tembaga: Lead scoring ranks who deserves attention first. Copper also tracks email opens and clicks. Sales reps easily track which prospects went quiet.
Nutshell CRM: VisitorIQ handles website tracking by naming companies that browse your site. ProspectorIQ digs up new contacts. Alat AI then suggest the next revenue-driving action.
7. Pelaporan dan Analisis
CRM Tembaga: Custom reporting lets you build sales reports from your own Copper data. You can push results into Google Sheets for deeper analysis. Reporting starts on the Professional plan.
Nutshell CRM: Dashboards track sales KPIs and team performance out of the box. A full reporting suite plus an audit log sits on the Business plan. AI pertemuan summaries feed those timelines.
8. Manajemen Proyek
CRM Tembaga: Project management runs on the same pipeline engine as sales. You manage projects for clients after the deal closes. Files live in Google Drive and Google Docs.
Nutshell CRM: Post-sale work leans on quotes and invoices instead. That suits teams selling products more than teams running long delivery projects.
9. Automated Tasks and Support
CRM Tembaga: Automated tasks fire off notifications when a deal stalls. Support is documentation-led, with paid tiers getting faster response. The mobile app logs calls and texts on its own.
Nutshell CRM: Free live support covers every customer, not just the top plan. Free data migration comes with it. Competitors usually charge for that help.
10. Harga & Biaya
Here are both ladders side by side.
| Tingkat | Tembaga CRM | CRM Nutshell |
|---|---|---|
| Pintu masuk | Paket Pemula: $9/kursi/bulan | Biaya dasar: $13/pengguna/bulan |
| Low-mid | Dasar: $23/kursi/bulan | Pertumbuhan: $25/pengguna/bulan |
| Pertengahan | Profesional: $59/kursi/bulan | Pro: $42/pengguna/bulan |
| Tinggi | Bisnis: $99/kursi/bulan | Bisnis: $59/pengguna/bulan |
| Atas | ❌ Tidak ada | Perusahaan: $79/pengguna/bulan |
CRM Tembaga: The $9 entry point looks cheap until you learn it has no pipelines. Real work starts at $23. The jump to $59 and then $99 is steep for a usaha kecil.
Nutshell CRM: Foundation at $13 gives you a working CRM, not a contact list. Nutshell’s top tier costs less per user per month than Copper’s Business tier.
Skenario yang Berbeda
| Jika Anda Membutuhkan… | Memilih | Mengapa |
|---|---|---|
| A CRM inside Gmail | Tembaga CRM | Native Gmail extension |
| Termasuk pemasaran email. | CRM Nutshell | No paid add ons |
| Outlook or Microsoft 365 | CRM Nutshell | Tembaga hanya untuk Google. |
| Skor utama | Tembaga CRM | Built into paid tiers |
| Kontak tak terbatas | CRM Nutshell | No data limits anywhere |
| Hands-on onboarding | CRM Nutshell | Free live support and migration |
💰 Anggaran Anda
Copper’s usable tier costs $23 per seat. Nutshell gives you pipelines at $13 per user per month.
🔌 Susunan Teknologi Anda
Copper only makes sense with Google Workspace integration in play. Nutshell suits mixed stacks with Outlook or Slack.
📝 Proses Penjualan Anda
Relationship selling from the inbox favors Copper. High-volume outbound with bulk emails favors Nutshell.
🎓 Tingkat Pengalaman Anda
Both are beginner-friendly. Nutshell has the shorter learning curve for a first-time CRM buyer.
🆓 Uji Coba dan Demo Gratis
Each vendor offers a 14-day free trial. Load real contacts during the trial, not sample data.
🛟 Opsi Dukungan
Nutshell gives live chat and email help to every customer. Copper leans on documentation and its help center.
Panduan Pengalihan
Already paying for one of them? Here is what changes if you move.
🔄 Switching from Copper CRM to Nutshell CRM?
✅ Apa yang akan Anda peroleh:
- Email marketing and landing pages with no add ons
- Unlimited contacts and free live support
- Freedom from a Google-only stack
❌ Apa yang akan Anda rugikan:
- The Chrome extension that runs inside your Gmail inbox
- Automatic sync with Google Calendar and Google Drive
- Lead scoring and project-style pipelines
📋 Cara beralih:
- Export people, companies, and opportunities from Copper as CSV files
- Start the Nutshell free trial and ask for free data migration
- Rebuild your pipeline stages, then update custom fields to match
🔄 Switching from Nutshell CRM to Copper CRM?
✅ Apa yang akan Anda peroleh:
- A CRM that lives inside Gmail and Google Calendar
- Records that build themselves from email, cutting manual data entry
- Lead scoring plus pipelines for client projects
❌ Apa yang akan Anda rugikan:
- Built-in email marketing, web forms, and landing pages
- Unlimited contacts and the free live support desk
- Outlook and Microsoft 365 compatibility
📋 Cara beralih:
- Export contacts, leads, and deals from Nutshell to CSV
- Open a Copper trial and install the Chrome extension in Gmail
- Import your data, then create pipelines that mirror your old stages
Apa yang Tidak Kami Bahas dalam Ulasan Kami
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, single sign-on, or custom API builds at scale. Long-term deliverability of bulk emails also sits outside what we could verify. If you manage 50 or more sales reps, your priorities will look different from ours.
Keputusan Akhir
| Kategori | Pemenang |
|---|---|
| 💰 Harga | CRM Nutshell |
| 🔌 Integrasi Google Workspace | Tembaga CRM |
| 🚀 Contact Management | CRM Nutshell |
| ⚡ Otomatisasi Alur Kerja | Tembaga CRM |
| 📊 Pelaporan dan Analisis | Tembaga CRM |
| 📣 Alat Pemasaran | CRM Nutshell |
| 🎯 Skor Utama | Tembaga CRM |
| 👶 Kemudahan Penggunaan | Tembaga CRM |
| 🏆 Pemenang Keseluruhan | Tembaga CRM |
🏆 PEMENANG: COPPER CRM
Copper CRM wins 5 of 8 categories and holds the higher rating at 3.5.
Cocok untuk: Google Workspace teams, agencies managing client projects, sales reps who work from the inbox
These are not interchangeable products. Copper is a Google-first CRM that happens to run sales. Nutshell is a sales CRM that happens to include marketing.
Nutshell is the better buy on price and on support. It costs less per user and hands you free help from day one.
Copper still takes the overall win. If your business already runs on Gmail and Google Calendar, no other CRM matches that fit.
Perbandingan Lebih Lanjut tentang Copper CRM
Copper is not the only CRM software worth a look. This clip lines it up against the usual alternatives.
Tembaga menang dalam hal: Gmail-native workflow, a friendlier API, transparent pricing with no surprise developer bills
HubSpot unggul dalam hal: A genuine free tier, deeper marketing tools, room to grow past 100 sales reps
Tembaga menang dalam hal: Tighter Gmail extension, faster setup for Google shops, cleaner day-one interface
Insightly unggul dalam hal: Stronger project management, more reporting depth, better fit for Microsoft-based companies
Tembaga menang dalam hal: Automatic contact enrichment from Gmail, lead scoring, Google Calendar sync
Kapsul menang pada: Lower entry price, a free plan for very small teams, simpler contact records
Tembaga menang dalam hal: Days-not-months onboarding, no admin headcount, predictable per-seat cost
Salesforce unggul dalam hal: Advanced capabilities at scale, territory and forecasting depth, a far larger app marketplace
Selengkapnya tentang Perbandingan Nutshell CRM
Nutshell competes in a crowded field of usaha kecil CRM tools. The video below covers its closest rivals.
Nutshell menang dalam hal: Marketing included at $13, free migration for your data, live human support on every plan
HubSpot unggul dalam hal: Automation depth, a broader app directory, reporting that scales to large teams
Nutshell CRM vs Freshsales CRM
Nutshell menang dalam hal: Map view for field sales, unlimited contacts, no charge for onboarding help
Freshsales menang dalam hal: A free starting tier, built-in phone and chat, stronger AI lead scoring
Nutshell menang dalam hal: Purpose-built sales pipelines, email marketing in the same tool, simpler pricing per user
CRM menang pada hari Senin dalam hal: Flexible boards for non-sales work, richer views, tighter fit with project teams
Nutshell menang dalam hal: Much lower entry cost, shorter learning curve, no mandatory onboarding fee
Keap menang pada: Heavier marketing automation, native payments, sales and billing in one funnel
Pertanyaan Yang Sering Muncul
Untuk apa Copper CRM digunakan?
It manages contacts, leads, and deals from inside Gmail. Sales and customer-facing teams use it to track relationships without leaving Google Workspace.
Apakah Copper CRM kompatibel dengan Outlook?
No. The platform is built for Google Workspace only. Companies on Microsoft 365 should pick Nutshell or another CRM instead.
Apakah Nutshell merupakan CRM yang bagus?
Yes, for small to mid-sized B2B sales teams. Reviewers praise its ease of use, free live support, and included email marketing.
Berapa biaya CRM per bulan?
Most small business plans land between $13 and $99 per seat. Copper starts at $9 per seat and Nutshell at $13.
Manakah perangkat lunak CRM nomor 1?
Salesforce leads the market by revenue. For Google-first teams, Copper is the better daily tool, and it wins this comparison.
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