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Agile CRM vs Thryv 2026: Which One Is Actually Worth It?

oleh | Last updated Sep 13, 2026

Pemenang
CRM Agile
2.8
  • Paket Gratis untuk Hingga 10 Pengguna
  • Penjualan, Pemasaran & Layanan dalam Satu Paket
  • Pembuat Alur Kerja Seret dan Lepas
  • Leaderboards & Sales Badges
  • Built-in Telephony & Email
  • Helpdesk Ticketing Included
  • Paket Berbayar mulai dari $8,99/pengguna/bulan
Runner Up
Thryv
2.6
  • Sinkronisasi dengan 50+ Situs Listing
  • Satu Kotak Masuk: Email, SMS & Chat
  • Pemesanan Online 24/7
  • Pembayaran Online ThryvPay
  • Alat Respons Ulasan AI
  • Dukungan Pelanggan 24/7
  • Paket mulai dari $244/bulan

⚡ Kesimpulan Singkat:

  • Harga: Lincah CRM has a free plan, then paid plans from $8.99 per user. Thryv lists plans at $244/month and $299/month.
  • Cocok untuk: Lincah CRM for budget sales and marketing teams. Thryv for local service businesses.
  • Perbedaan utama: Agile CRM is a sales-first CRM system. Thryv focuses on listings, reviews, bookings, and payments.
  • Pilihan kami: Agile CRM for most users. It has the higher rating (2.8 vs 2.6) and a lower entry cost.
Agile CRM vs Thryv

Agile CRM and Thryv both promise to run your bisnis from one app.

But they’re built for very different owners.

Agile CRM is CRM software for sales and marketing teams on a budget.

Thryv is a toolkit for local businesses that live on reviews and bookings.

The price gap between them is wide.

And neither one scores above 3 out of 5 in our ratings.

Tinjau

This Agile CRM vs Thryv comparison covers pricing, features, support, and ease of use.

We reviewed documentation, pricing pages, and G2 reviews for both tools.

Para penulis kami juga meluangkan waktu secara langsung bersama masing-masing dari mereka.

Pengamatan tersebut tercantum dalam bagian "Apa yang Tim Kami Perhatikan" di bawah ini.

Pada akhirnya, Anda akan tahu platform mana yang paling sesuai untuk bisnis Anda.

Apa itu Agile CRM?

Agile CRM is a cloud-based customer relationship management platform.

It launched in 2013 and targets small and medium businesses.

The goal is simple: sales, marketing, and service in one place.

Halaman Beranda CRM Agile

That shared setup cuts down on data silos between teams.

Agile CRM serves over 15,000 customers and has offices in India dan Filipina.

G2 Crowd has also recognized it as a leader.

Here’s a quick video review of the platform.

Ulasan Jujur Agile CRM - Tonton Sebelum Menggunakan

CRM Agile

⭐ 2,8/5 | 💰 Paket gratis, berbayar mulai dari $8,99/pengguna

An all in one CRM for sales, marketing, and helpdesk work. The free plan covers up to 10 users. Paid plans stay cheap as you grow.

Penetapan Harga CRM Agile

Here’s what Agile CRM costs in 2026. It has one free plan and three paid plans.

RencanaHargaTerbaik untuk
BebasBebasUp to 10 users learning the basics
Starter$8.99Tim kecil yang baru memulai dengan pemasaran email.
Biasa$29.99Growing teams that need marketing otomasi
Perusahaan$47.99Teams that want every feature unlocked

Pricing verified September 2026.

Penetapan Harga CRM Agile

Uji coba gratis: No trial is needed. The free version covers up to 10 users.

Garansi uang kembali: Our pricing data doesn’t list one. Ask support before paying for a long billing term.

📌 Catatan: Paid prices are per user, per month. Starter runs $8.99 to $9.99, depending on billing term. Our pricing data shows no setup fee.

⚠️ Peringatan: Some reviewers say email delivery rates halved, then halved again. Others report email sending broke for weeks. Test deliverability before a big campaign.

Manfaat Utama CRM Agile

Here’s what makes Agile CRM worth a look:

  • Free for Small Teams: The free plan supports up to 10 users. Few competitors match that.
  • One Shared Record: Sales, marketing, and service share one interface. Every rep sees the same customer data.
  • Otomatisasi Pemasaran: Campaigns support A/B testing and personalization. Web engagement tools show when known leads visit your site.
  • Dukungan Penjualan: Gamification adds leaderboards and badges. Your sales team gets a friendly contest.
  • Telepon Terintegrasi: Reps get the ability to call and email inside the CRM. No extra phone app is needed.
  • Akses Seluler: Web and mobile apps let teams manage deals and tasks remotely.
Manfaat Utama Agile CRM

Apa yang Tim Kami Amati

Kita penulis signed up for Agile CRM and spent time exploring its core tools. Here’s what stood out:

Pengalaman Pribadi CRM Agile

Our writer also recorded a short walkthrough from that session.

Ulasan Jujur Agile CRM - Tonton Sebelum Menggunakan

Kelebihan & Kekurangan Agile CRM

✅ Kelebihan
  • Free plan supports up to 10 users
  • Paid plans start at $8.99 per user
  • Sales, marketing, and helpdesk tools in one app
  • Drag-and-drop workflow builder for automation
  • Gamifikasi dengan papan peringkat dan lencana
❌ Kekurangan
  • Some reviews report falling email delivery rates
  • Melaporkan tools draw heavy user criticism
  • Too rigid for teams needing deep custom fields
  • Bug fixes can take up to two weeks

Apa itu Thryv?

Thryv is customer relationship management software built for bisnis kecil.

Thryv Holdings, Inc. is a publicly traded SaaS company in Dallas, Texas.

The business began as a group of Yellow Pages companies.

Today it supports more than 50,000 local businesses in the U.S., Canada, and Australia.

Halaman Beranda Thryv

Thryv helps owners reach more customers, stay organized, and get paid faster.

It employs more than 2,400 people and operates in 48 states.

By June 2020, it reported $1.3 billion in yearly revenue.

In 2024, Thryv also acquired Keap, a CRM and marketing automation brand.

This video review gives a quick tour of the platform.

Ulasan Jujur Thryv CRM - Tonton Sebelum Menggunakan

Thryv

⭐ 2.6/5 | 💰 From $244/month

A usaha kecil toolkit for listings, reviews, bookings, and payments. Manage workflows, teams, and client interactions from anywhere.

Harga Thryv

Thryv’s pricing details take more digging than Agile CRM’s. Here’s what our data shows.

RencanaHargaTerbaik untuk
Pusat Pemasaran$244/bulanLocal businesses building their online presence
Keap$299/bulanTeams wanting deeper sales and marketing automation

Pricing verified September 2026.

Uji coba gratis: Thryv’s site offers a 30-day free trial of Marketing Center. A free plan with limited features also exists.

Garansi uang kembali: Third-party trackers report only a 3-day refund window. Key services carry a 6-month minimum term.

📌 Catatan: Thryv charges a one time onboarding fee of $250 on its packages. The Keap plan refers to Keap, which Thryv bought in 2024.

⚠️ Peringatan: Our pricing data lists two plans at $244 and $299 per month. Other research shows paid seats from $20 per user per month. Get your full quote in writing before you sign.

Manfaat Utama Thryv

Here’s what makes Thryv worth a look:

  • Kotak Masuk Terpadu: The Thryv Command Center merges email, SMS, social media, and web chat. You respond to every customer from one feed.
  • Daftar Lokal yang Disempurnakan: Enhanced profiles boost your presence on Nextdoor, Yahoo, and YP. Customers find accurate info faster.
  • Portal Klien: Customers schedule appointments, make payments, and share documents. It all sits behind a secure login.
  • Penghematan Waktu: Invoicing, scheduling, and document storage live in one place. Thryv says owners save 20 hours per week on average.
  • Pembayaran Mudah: ThryvPay is an online payment processor for service-based businesses. You get paid faster with fewer steps.
  • Dukungan 24/7: Help is available around the clock. That matters when your phone rings after hours.
Manfaat Utama Thryv

Apa yang Tim Kami Amati

Our writer signed up for Thryv and spent time exploring the platform. Here’s what stood out:

Pengalaman Pribadi Thryv

Kelebihan & Kekurangan Thryv

✅ Kelebihan
  • One inbox for email, SMS, social, and chat
  • Menyinkronkan informasi bisnis di lebih dari 50 situs listing.
  • Built-in invoicing, payments, and e-signatures
  • Alat AI drafts replies to online reviews
  • 24/7 support for all users
❌ Kekurangan
  • High entry price for a small business budget
  • $250 onboarding fee on top of the plan price
  • Strict contract terms and a short refund window
  • Not ideal if you need a deeply customizable CRM

Perbandingan Fitur

Agile CRM and Thryv overlap less than you might expect. We compare nine key areas below, plus pricing.

FiturCRM AgileThryv
Harga MulaiFree, then $8.99 per user$244/bulan
Paket Gratis✅ Hingga 10 pengguna✅ Fitur terbatas
Saluran Penjualan Visual⚠️ Keap plan
Otomatisasi Pemasaran
Helpdesk & Knowledge Base
Penagihan & Pembayaran
Listings & Review Management
Kotak Masuk Terpadu
Gamifikasi Penjualan
Terbaik untukBudget sales and marketing teamsBisnis jasa lokal

1. Manajemen Kontak

CRM Agile: Contact management is the heart of the platform. Each record gives a 360-degree view of customer interactions. Calls, emails, and deals sit in one timeline.

Manajemen Kontak CRM Agile

Company records group those contacts by the business they work for. That helps when you sell to teams.

Agile CRM Mengelola Perusahaan

Thryv: Client records connect to bookings, invoices, and messages. The client portal estimates, payments, and documents all link back to each contact. It’s built for service jobs, not long sales cycles.

2. Deals, Invoices & Payments

CRM Agile: A visual sales pipeline tracks every deal by stage. Deal data feeds sales forecasting and shows revenue generated over time. You spot stuck deals fast.

Manajemen Transaksi CRM Agile

Thryv: Thryv’s core plans care less about pipelines and more about getting paid. You send estimates and invoices, then collect money through ThryvPay. Digital document signing speeds up approvals.

Penagihan & Faktur Thryv

⚠️ Peringatan: Agile CRM relies on integrations for invoicing. Service businesses that bill clients may need an extra tool.

3. Scheduling & Team Communication

CRM Agile: The online calendar lets leads book meetings straight onto your calendar. It syncs with Google Calendar or Outlook. No more back-and-forth emails.

Kalender Online CRM Agile

Thryv: Automated online scheduling lets clients book appointments 24/7. Thryv reports a 61% increase in bookings for typical users. TeamChat keeps staff organized without a separate app.

Obrolan Tim Thryv

4. Otomatisasi Pemasaran & Pemasaran Email

CRM Agile: This is Agile CRM’s strongest area. You build campaigns with a drag-and-drop workflow editor, and landing pages capture new leads. The email template builder is simple but inflexible.

Otomatisasi pemasaran untuk usaha kecil

Thryv: Thryv runs trigger-based email and teks campaigns. SMS marketing messages go out based on what customers do. It suits owners who want set-and-forget follow-ups.

Ide Penjualan Musim Gugur untuk Bisnis Kecil: 3 Langkah Pemasaran yang Bisa Dicoba Sekarang

5. Customer Engagement & Social Media

CRM Agile: Multi-channel marketing covers email, social media, and mobile. Web engagement tools show when a known lead returns to your site. That tells reps who to call next.

Agile CRM: Aturan Web untuk Melibatkan Pengunjung Situs Web Anda

Thryv: Thryv lets you post to social media and manage profiles in one place. That fits owners who handle marketing themselves. You can schedule posts ahead of busy weeks.

Manajemen Media Sosial Thryv

AccuWeb sangat cocok bagi mereka yang membutuhkan lokasi server tertentu. Paket 'Pemula' mereka ramah anggaran, mulai dari kurang dari $4. Mereka memberikan jaminan uptime tinggi sebesar 99,9%. Namun, batasan sumber daya mereka (seperti RAM) sangat ketat pada paket yang lebih rendah. Ini bagus jika Anda tahu persis sumber daya apa yang Anda butuhkan.

CRM Agile: Reports cover deals, campaigns, and service tickets. But user reviews slam the reporting tools as poorly configured. Expect workarounds for custom reports.

Laporan & Analisis CRM Agile

Thryv: Thryv tracks website traffic and campaign results. You can measure which channels bring in leads and calls. The focus is marketing results, not sales forecasts.

Analisis Situs Web Thryv

Campaign analytics sit right next to the website data.

Analisis Kampanye Thryv

7. Customer Service & Reputation

CRM Agile: The helpdesk automates ticketing for customer queries. A knowledge base lets customers find answers on their own. Project tracking tools help teams follow up.

Alur kerja CRM yang tangkas membantu mengelola dukungan pelanggan Anda.

Thryv: Thryv focuses on online reputation instead of tickets. It collects and manages reviews across sites. For local businesses, one bad review can cost real money.

https://youtu.be/sLFhTif-ViY?si=FC5VaYtAeyZI_QqI

8. Automation & AI Tools

CRM Agile: Agile CRM automates follow-ups, lead scoring, and data entry. In 2026, it is adding AI agents for lead scoring and predictive analytics. Rules still drive most workflows.

Otomatisasi Penjualan

Thryv: The AI Response Tool helps you keahlian review replies quickly. Automated reminders cut down on missed appointments. It’s simple automation aimed at busy owners.

https://youtu.be/iwYlUBGCzbs?si=76sHJvS6qzoFAHdB

9. Online Presence & SEO

CRM Agile: Agile CRM doesn’t manage listings or reviews. Its web tools focus on landing pages and visitor tracking. You’d need a separate tool for SEO lokal.

Thryv: Online presence is Thryv’s home turf. It syncs your details across 50+ listing sites and offers SEO services. A pembangun situs helps you create a professional site without a designer.

Gambaran Umum Pusat Pemasaran Thryv: SEO

10. Harga & Biaya

Mari kita bandingkan rencana-rencana tersebut berdampingan.

RencanaCRM AgileThryv
BebasGratis (hingga 10 pengguna)Limited free plan (see warning above)
Rencana masukStarter: $8.99Pusat Pemasaran: $244/bulan
Rencana menengahRegular: $29.99Keap: $299/bulan
Rencana terbaikEnterprise: $47.99
Setup feeTidak ada yang tercantum$250 onboarding fee

CRM Agile: Agile CRM costs a fraction of Thryv for small teams. Its top plan is still priced per user. That’s a great price for a full CRM with automation.

Thryv: Thryv prices by package, not just by seat. The onboarding fee and contract terms raise your first-year cost. In return, you get listings, reviews, and payments bundled in.

💡 Pro Tip: Ask Thryv whether its free plan covers your needs first. Upgrade only when you need listings or reputation tools.

Skenario yang Berbeda

Jika Anda Membutuhkan…MemilihMengapa
Anggaran ketatCRM AgileFree plan, then $8.99 per user
Pelacakan saluran penjualanCRM AgileVisual deals and forecasting
Local reviews and listingsThryvReputation tools and listing sync
Penagihan dan pembayaranThryvThryvPay and e-signatures built in
Helpdesk for support ticketsCRM AgileTicketing plus a knowledge base
Ramah untuk pemulaCRM AgileEasy setup and a free plan to learn on

💰 Anggaran Anda

Agile CRM wins on price for almost every small team. Thryv only makes sense if its listings and payments replace other paid tools.

🔌 Susunan Teknologi Anda

Agile CRM connects to third-party software and syncs with Google Calendar or Outlook. If your ecommerce store or LinkedIn leads matter, check each integrations list first.

📈 Proses Penjualan Anda

Agile CRM fits teams with a defined sales process and several reps. Thryv software fits owners who sell through bookings, quotes, and repeat visits.

🎓 Tingkat Pengalaman Anda

Agile CRM sets up faster than Infusionsoft, which is now called Keap. Thryv includes guided onboarding, but it charges a fee for it.

🆓 Uji Coba dan Demo Gratis

Start with Agile CRM’s free version to test contacts and email. Thryv offers a 30-day Marketing Center trial and live demos.

🛟 Opsi Dukungan

Thryv offers 24/7 support for every user. Agile CRM reviews mix praise for great support with complaints about slow, inconsistent answers.

Panduan Pengalihan

Sudah menggunakan salah satu alat ini? Berikut perubahan yang terjadi saat Anda beralih.

🔄 Switching from Agile CRM to Thryv?

✅ Apa yang akan Anda peroleh:

  • Listing sync and review management
  • Invoicing, ThryvPay, and a client portal
  • 24/7 support and a unified inbox

❌ Apa yang akan Anda rugikan:

  • A free plan for up to 10 users
  • Helpdesk tickets and a knowledge base
  • Gamification and deeper sales automation

📋 Cara beralih:

  1. Export your contacts and deals from Agile CRM as a CSV file.
  2. Book a Thryv demo and confirm contract terms in writing.
  3. Import contacts, then connect your calendar and listings.
🔄 Switching from Thryv to Agile CRM?

✅ Apa yang akan Anda peroleh:

  • Much lower cost per user
  • A visual pipeline with sales forecasting
  • Email campaigns with A/B testing

❌ Apa yang akan Anda rugikan:

  • Automated listing management
  • Fitur pembuatan faktur dan pembayaran online terintegrasi.
  • The AI review response tool

📋 Cara beralih:

  1. Check your Thryv contract for the 30-day cancellation notice.
  2. Export client lists and documents from Thryv.
  3. Sign up for Agile CRM free and import your contacts.

Apa yang Tidak Kami Bahas dalam Ulasan Kami

This comparison focused on small teams and local service businesses. We didn’t test ecommerce CRM setups, API work, multi-location accounts, or in person onboarding. We also can’t judge which interface feels more intuitive after months of daily use. Thryv’s custom quotes vary, so your price may differ from our data. Your team’s comfort with technology may also change which tool feels easier. Our notes reflect September 2026 versions of both tools.

Keputusan Akhir

KategoriPemenang
💰 HargaCRM Agile
📇 Contact & Sales ManagementCRM Agile
📣 Otomatisasi PemasaranCRM Agile
🎧 Helpdesk & Service ToolsCRM Agile
⭐ Reviews & Local ListingsThryv
💳 Penagihan & PembayaranThryv
🛟 Support AvailabilityThryv
🏆 Pemenang KeseluruhanCRM Agile

🏆 WINNER: AGILE CRM

Agile CRM wins 4 out of 7 categories.

Cocok untuk: Small sales teams, budget-minded startups, and marketing teams running email campaigns

Agile CRM and Thryv solve different problems. Agile CRM is a sales and marketing CRM at a low price. Thryv is a local business toolkit built around reputation, bookings, and payments.

Thryv is a solid fit for service businesses that live on reviews. But its package pricing and contract terms are hard to justify for most small teams.

Neither tool is perfect, and both carry low ratings from us. Start with Agile CRM’s free plan. If you outgrow it, you’ll know exactly what to look for next.

Perbandingan Lebih Lanjut tentang Agile CRM

Here’s how Agile CRM stacks up against other popular CRMs. This video covers the top alternatives.

Alat CRM Terbaik untuk Kebutuhan Anda

Agile CRM vs HubSpot

Agile CRM unggul dalam hal: lower paid prices, built-in gamification, and bundled telephony.

HubSpot unggul dalam hal: a bigger app marketplace, better reporting reviews, and free training.

Agile CRM vs Salesforce

Agile CRM unggul dalam hal: faster setup, lower small-team costs, and included marketing automation.

Salesforce menang pada: deep customization, a massive integration marketplace, and enterprise scale.

Agile CRM vs Keap

Agile CRM unggul dalam hal: a free plan, per-user pricing, and a gentler learning curve.

Keap menang berdasarkan: a stronger automation builder, built-in quotes and payments, and Thryv backing.

Agile CRM vs Freshsales CRM

Agile CRM unggul dalam hal: a helpdesk in the same app, gamification, and built-in telephony.

Freshsales CRM unggul dalam hal: Freddy AI lead scoring, a cleaner interface, and better reporting reviews.

Perbandingan Lebih Lanjut tentang Thryv

Here’s how Thryv compares with other small business platforms. Watch this rundown of Alternatif Thryv Pertama.

Alat CRM Terbaik untuk Kebutuhan Anda

Thryv vs Naik Level

Thryv menang dalam hal: 24/7 support for owners, listing sync, and invoicing with ThryvPay built in.

GoHighLevel menang dalam hal: white-label options for agencies, funnel builders, and unlimited sub-accounts on higher plans.

Thryv vs HubSpot

Thryv menang dalam hal: review management, appointment booking, and built-in payments for service businesses.

HubSpot unggul dalam hal: a free CRM to start, per-seat pricing, and deeper sales pipeline tools.

Thryv vs Kampanye Aktif

Thryv menang dalam hal: a client portal, local listing tools, and around-the-clock support.

ActiveCampaign unggul dalam hal: advanced email automation, a lower entry price, and detailed campaign reports.

Pertanyaan Yang Sering Muncul

Apakah Agile CRM benar-benar gratis?

Yes. Agile CRM offers a free plan for up to 10 users. It covers core CRM features. Advanced tools need a paid plan starting at $8.99 per user.

Apakah ada alat AI untuk membuat video?

Yes. It’s a cloud-based platform you use through a web browser or mobile app. There’s nothing to install, so teams can manage deals and tasks from anywhere.

Apakah Thryv itu CRM?

Yes. Thryv includes customer relationship management tools for small businesses. It also adds scheduling, invoicing, payments, listings, and review management.

Apakah Thryv sama dengan Yellow Pages?

Not exactly. Dex Media bought YP Holdings, publisher of The Real Yellow Pages, in 2017. The combined company, DexYP, renamed itself Thryv in 2019.

Apakah Thryv memiliki kontrak?

Yes. Third-party trackers report a 6-month minimum for key services. Renewal is month-to-month, with 30 days’ notice to cancel. Confirm terms in writing first.

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