Choisir le bon CRM can feel like picking the perfect pair of shoes – it must fit Experimente o ThorData gratuitamente right.
Are you tired of juggling spreadsheets and sticky notes to keep track of your customers?
Un bon CRM, or Customer Relationship Management system, can be a game-changer.
We’ll break down SugarCRM vs Monday CRM and compare their features so you can make the wisest choice for your needs.
Aperçu
We’ve tested SugarCRM and Monday CRM, exploring their features, pricing, and user experience.
Our hands-on testing and research, combined with user feedback, inform this comparison, helping you decide which CRM best suits your business needs.
SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing today!
Tarifs : Book your demo plan. The premium plan starts at $19/month.
Caractéristiques principales :
- Automatisation de la force de vente
- Assistance clientèle
- Rapports et analyses
Vous voulez un CRM qui est aussi flexible que vos besoins en marketing ? Découvrez comment il peut transformer votre flux de travail !
Tarifs : L'abonnement est gratuit. L'abonnement premium démarre à 9 $/mois.
Caractéristiques principales :
- Gestion visuelle des flux de travail
- Outils de collaboration
- Intégrations
What is SugarCRM?
Okay, let’s talk SugarCRM. It’s a pretty powerful CRM.
Think of it as a digital hub for all your customer info.
It’s designed to help businesses of all sizes manage their sales, marketing, and customer service.
Want more control and customization? SugarCRM might be your jam.
Découvrez également nos favoris Alternatives à SugarCRM…
Notre avis
Want to boost sales by 20% in 2025? SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing, manage customers and close more deals.
Principaux avantages
- Open-source platform: Gives you greater flexibility and control.
- Robust sales automation: Streamline your sales processes and boost productivity.
- Excellent reporting tools: Gain valuable insights into your sales performance.
- The mobile app includes access to your CRM des données en déplacement.
- Large community: Tap into a wealth of resources and support.
Tarifs
SugarCRM offers a free trial to test things out. Their paid plans start at $49 per user per month. Here’s the breakdown:
- Essentials: $19/user/month, three users minimum.
- Standard: $59/user/month, ten users minimum.
- Avancé: $85/user/month, ten users minimum.
- Premier: $135/user/month, ten users minimum.
Avantages
Inconvénients
Qu'est-ce que Monday CRM ?
Alright, let’s switch gears and talk about Monday CRM.
It’s part of the Monday.com work operating system.
Think of it as a visual hub for managing your customer relationships.
Monday CRM is known for its ease of use and focus on collaboration.
Monday CRM might be a good fit if you like a clean interface and team-friendly tools.
Découvrez également nos favoris Alternatives au CRM du lundi…
Notre avis
Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM.
Principaux avantages
- Interface visuellement attrayante : Facile à naviguer et à comprendre.
- Flexible et personnalisable : Adaptez la plateforme à vos besoins spécifiques.
- Fonctionnalités de collaboration : Travaillez en toute transparence avec votre équipe.
- Intégrations avec des applications populaires : Connectez-vous à vos outils professionnels préférés.
Tarifs
- Gratuit: 0 $ gratuit pour toujours.
- Basique: 9 $/siège/mois.
- Standard: 12 $/siège/mois.
- Pro: 19 $/siège/mois.
- Entreprise: Tarification personnalisée en fonction de vos besoins.
Avantages
Inconvénients
Fonctionnalité Comparaison
This analysis evaluates SugarCRM, the established leading crm known for enterprise customization and robust forecasting.
Monday CRM, a versatile project management platforms and Work OS.
This comparison clarifies which crm platform is better for software development and service teams needing modular tools versus project management tools offering integrated, visual workflow management.
1. Core Focus and Platform Type
- SugarCRM: Primarily a modular crm platform designed for enterprise sales and service. It offers specific components like sugar sell and sugar serve to manage the entire customer lifecycle, focusing on high-level sales performance.
- Lundi: Primarily a project management platforms and Work OS. It offers flexible work management tools that can be adapted into a CRM, with a focus on visual task management and collaboration tools.
2. Pricing and Scalability
- SugarCRM: Tends to be higher cost, with crm prices typically structured per user with a ten user minimum for many core plans like sugar professional. It is often billed annually and lacks a free plan.
- Lundi: Offers a free plan for basic use and scales up via various paid plans structured per user per month, offering better pricing flexibility for a specific business starting small compared to SugarCRM’s user minimum.
3. Project and Task Management
- SugarCRM: Provides project management tools primarily for internal sales projects but lacks the deep visual focus and dedicated features like gantt charts found in pure project management software.
- Lundi: Excels at project management software, allowing users to manage task management visually with gantt charts, setting clear task dependencies, and tracking project progress efficiently across the entire workspace.
4. Customization and Workflows
- SugarCRM: Offers maximum degree of freedom and customization for complex business needs, often requiring software development or technical expertise to customize sugarcrm and build advanced workflows.
- Lundi: Provides intuitive drag and drop workflows that just a few clicks to set up. Its customization focuses on visual interface changes, making it accessible to any team member.
5. Advanced Sales Features
- SugarCRM: Includes high-end core features like sophisticated sales forecasting and sales performance analysis within sugar sell and sugar enterprise, along with robust forecasting.
- Lundi: While it offers strong crm alternatives features, robust forecasting and advanced sales analytics are often achieved through third party integrations or custom-built dashboards rather than specialized, native sales tools.
6. Support and Learning Curve
- SugarCRM: Offers enhanced support tiers and dedicated account management, but the complexity means a steeper learning curve. Basic support is available, but deep customization often requires technical consultation.
- Lundi: Features intuitive design and is known for its responsive customer support and readily available knowledge base. The basic plan is easy to learn, and live training is available for complex setups.
7. Marketing and Service Modules
- SugarCRM: Provides dedicated, comprehensive modules like sugar market and sugar serve for full marketing and service features, making it a true single platform for all customer-facing aspects.
- Lundi: Lacks dedicated, integrated modules comparable to sugar serve or sugar market. Service and marketing functionality are implemented by adapting project management tools or through third-party connections.
8. Integrations and Ecosystem
- SugarCRM: Offers robust api access and specialized tools for software development, ensuring deep connectivity with existing enterprise systems and services.
- Lundi: Integrates seamlessly with major workplace tools like google drive and slack, simplifying team member communication and import données. Its open API allows connection to nearly any tech stack.
9. Data Visualization and Reporting
- SugarCRM: Offers powerful advanced rapports and deep metric analysis necessary for enterprise-level compliance and decision-making on product performance.
- Lundi: Provides excellent visual reporting, allowing users to track project progress and all the data in one place. Users can build customized dashboards to get a high-level overview.
10. Resource Management and Usability
- SugarCRM: Licenses are restrictive, often requiring a ten user minimum. This can be cost-prohibitive for unlimited users and limits its value as an affordable crm. Marketing automation features are comprehensive but come at a higher crm prices.
- Lundi: Scalability is flexible up to unlimited users (via the enterprise plan). Its visual nature simplifies managing projects, project management tool capabilities, and suivi du temps. Online support is strong, and the platform provides a generous storage space even on lower tiers.
What to Look for in a CRM Software?
Consider your team’s Google Workspace reliance.
- Evaluate the need for deep customization.
- Factor in long-term scalability and the size of the company.
- Assess the importance of the mobile accessibility for your team.
- Think about the complexity of your current sales management process.
- Analyze your budget against the requirements of each CRM software, considering sugarcrm pricing and sugarcrm cost.
- Determine the level of vendor support you’ll need for service automation and calendar integration.
Verdict final
So, which CRM wins? It’s a tough call. Both SugarCRM and Monday CRM offer great features.
If you need deep customization and open-source flexibility, SugarCRM is a solid choice.
However, we recommend Monday CRM for most businesses, especially those prioritizing ease of use and collaboration.
C'est conviviale interface, visual boards, and strong task management tools boost productivity and enhance expérience client.
Plus, the Monday sales crm gets good reviews on sites like G2.
Remember, the best management software is the one that fits ton needs. We’ve researched so you can faire the wisest choice for your business.
More of SugarCRM
Here’s a brief comparison of SugarCRM with these software solutions:
- SugarCRM vs Pipedrive: SugarCRM provides broad customization and flexible deployment for various business needs; Pipedrive is a sales-focused CRM with a visual pipeline, prioritizing ease of use for small to medium businesses.
- SugarCRM vs GoHighLevel: GoHighLevel vs SugarCRM: Which CRM Platform is Best in 2025?: GoHighLevel is an all-in-one platform for marketing agency needs. It helps them manage multiple clients. SugarCRM is a custom CRM for larger companies. It helps them analyze data and tailor their sales process.
- SugarCRM vs Keap: SugarCRM offers robust, highly customizable CRM features for sales and marketing automation, scaling for larger teams; Keap (formerly Infusionsoft) is a marketing automation and sales CRM designed primarily for small businesses.
- SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
- SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
- SugarCRM vs Clickfunnels: SugarCRM is a robust customer relationship management platform; ClickFunnels is a specialized tool for building sales funnels, landing pages, and automating sales processes.
- SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
- SugarCRM vs Instantly: SugarCRM offers a broad CRM solution for sales force automation and customer management; Instantly specializes in automated cold email outreach and lead generation campaigns.
- SugarCRM vs ClickUp: SugarCRM is a dedicated CRM for sales, marketing, and service automation; ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
- SugarCRM vs Monday: SugarCRM offers extensive customization and robust automation for sales and marketing; Monday CRM provides highly visual, customizable workflows for various business processes, including CRM.
- SugarCRM contre Capsule CRM: SugarCRM delivers a highly customizable and scalable CRM with advanced features; Capsule CRM is a simpler, more affordable contact management solution for small to medium-sized businesses.
- SugarCRM vs Insightly: SugarCRM offers extensive customization for complex sales processes and reporting; Insightly combines CRM with project management, focusing on ease of use for small to medium businesses.
- SugarCRM vs Freshsales: SugarCRM provides deep customization and advanced automation for sales and marketing; Freshsales CRM offers an intuitive interface with AI-powered lead scoring and integrated sales automation.
- SugarCRM vs Salesforce: SugarCRM offers an open-source option with significant customization potential; Salesforce is a leading cloud-based CRM with extensive features, broad integrations, and a vast ecosystem, albeit at a higher complexity.
Plus de CRM du lundi
Voici une brève comparaison de Monday CRM avec ces solutions logicielles :
- Monday CRM vs Pipedrive: Monday CRM est un système d'exploitation polyvalent qui permet une gestion solide des projets et des équipes. Pipedrive est un CRM axé sur les ventes, connu pour ses fonctions de gestion visuelle du pipeline et de conclusion d'affaires.
- Lundi vs GoHighLevel: Monday est très utile pour gérer les projets et les tâches de l'équipe. Il vous aide à suivre votre travail de manière visuelle. GoHighLevel est plutôt un outil tout-en-un pour le marketing et les ventes.
- Lundi CRM vs Keap: Monday CRM propose des flux de travail visuels hautement personnalisables pour la collaboration d'équipe et la gestion des clients, tandis que Keap offre une automatisation puissante des ventes et du marketing conçue pour les petites entreprises.
- Monday CRM vs ActiveCampaign: Monday CRM se concentre sur la collaboration visuelle et les tableaux de bord personnalisables pour le suivi des projets et des relations avec les clients, tandis qu'ActiveCampaign excelle dans l'automatisation avancée du marketing par e-mail, la segmentation et les analyses détaillées.
- Monday CRM vs Hubspot: Monday CRM offre une plateforme flexible et visuelle pour la gestion des projets et des données clients, tandis que HubSpot propose une suite complète d'outils de marketing, de vente et de service à la clientèle.
- Monday CRM vs Clickfunnels: Monday CRM est un système d'exploitation flexible doté de solides capacités de gestion de la relation client ; ClickFunnels est avant tout un outil de création d'entonnoirs de vente permettant de créer des pages d'atterrissage et d'automatiser les processus de conversion des ventes.
- Lundi CRM vs Folk: Monday CRM offre des flux de travail visuels hautement personnalisables et une collaboration pour diverses équipes ; Folk se concentre sur la gestion et l'enrichissement intuitifs et collaboratifs des contacts avec une interface simple.
- Monday CRM vs Instantly: Monday CRM est un système d'exploitation flexible doté de fonctionnalités CRM pour la gestion visuelle du pipeline ; Instantly se spécialise dans l'automatisation de la gestion du pipeline. courrier électronique froid la sensibilisation et la génération d'un grand nombre de prospects.
- Monday CRM vs ClickUp: Monday CRM met l'accent sur la gestion visuelle et conviviale des projets et du travail ; ClickUp est une plateforme de productivité tout-en-un qui offre des fonctionnalités étendues pour la gestion des tâches, la gestion de la relation client et bien plus encore.
- Monday CRM vs Capsule CRM: Monday CRM permet une personnalisation poussée des flux de travail et des projets, en intégrant les fonctionnalités CRM ; Capsule CRM est un gestionnaire de contacts plus simple et plus abordable, principalement axé sur le suivi des ventes.
- CRM du lundi contre Insightly: Monday CRM propose une plateforme hautement personnalisable pour la gestion des projets et des relations clients, tandis qu'Insightly fournit un CRM plus traditionnel avec une gestion de projet intégrée.
- CRM du lundi contre CRM Freshsales: Monday CRM est un système d'exploitation polyvalent avec des fonctionnalités CRM pour un suivi personnalisable. Parallèlement, Freshsales CRM est un CRM dédié aux ventes avec une gestion des leads et une automatisation alimentées par l'IA.
- Monday CRM vs Salesforce: Monday CRM offre une plateforme flexible, visuelle et hautement personnalisable pour répondre aux différents besoins des entreprises ; Salesforce est un CRM d'entreprise doté de fonctionnalités étendues et approfondies pour les opérations de vente et de marketing complexes.
- Monday CRM vs Zendesk: Monday CRM excelle dans la gestion visuelle de projets et la collaboration d'équipe pour les ventes et d'autres fonctions. Parallèlement, Zendesk est une plateforme de service à la clientèle spécialisée dans l'émission de tickets et l'assistance.
Questions fréquemment posées
Is Monday CRM entirely cloud-based?
Yes, Monday CRM is primarily a cloud-based solution, accessible from any device with an internet connection. This makes it convenient for teams working remotely or in different locations.
Quel CRM est le plus facile à apprendre ?
Monday CRM is generally considered more conviviale and easier to learn thanks to its visual interface and intuitive design. SugarCRM, while powerful, can have a steeper learning curve.
Does SugarCRM offer a free version?
SugarCRM doesn’t offer a completely free version. However, they offer a free trial so you can test the platform before committing to a paid plan.
Can I customize Monday CRM?
While Monday CRM offers less extensive customization options, SugarCRM is known for its high level of customization, allowing you to tailor it to your exact needs.
Quel CRM est le meilleur pour les petites entreprises ?
Monday CRM’s ease of use and visual organization make it a good fit for many petites entreprises. However, the choice depends on the business’s specific needs and budget.
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