Choisir le bon CRM platform can feel like picking out a new car. Overwhelmed by options?
Tu n'es pas seul.
Two popular choices are Pipedrive and Thryv, which are packed with features but crucial differences.
In this head-to-head matchup, we’ll explain Pipedrive and Thryv in plain terms, helping you decide which one is the perfect fit for your entreprise.
There is no more feature overload; it’s just the facts you need to faire the right call.
Aperçu
We’ve spent weeks testing Pipedrive and Thryv to give you the most accurate comparison.
We’ve explored their features, navigated their interfaces, and contacted their customer support teams.
Now, let’s dive into what sets them apart.
Vous voulez un CRM that’s easy to use and helps you close more deals? Start your free Pipedrive trial today!
Tarifs : It has a free plan. The premium plan starts at $14/month.
Caractéristiques principales :
- Visual sales pipelines
- Customizable reports
- Mobile app
Explore its powerful features for managing contacts, scheduling appointments, and campaigns.
Tarifs : It has a free demo. The premium plan starts at $244/month.
Caractéristiques principales :
- Built-in calling
- Email sequences
- Advanced Reporting
What is Pipedrive?
Ever feel like your sales process is a bit chaotic? Pipedrive is here to help.
C'est un CRM designed specifically for sales teams.
Think of it as your command center for managing leads, tracking deals, and making sure nothing slips through the cracks.
Pipedrive keeps everything organized so you can focus on closing deals.
Découvrez également nos favoris Pipedrive alternatives…
Notre avis
Pipedrive est un choix solide pour les entreprises axées sur les ventes. Il est convivial, visuellement attrayant et doté de nombreuses fonctionnalités utiles. La seule raison pour laquelle il n'obtient pas la note parfaite de 10 est que les plans les moins chers présentent certaines limites.
Principaux avantages
- L'accent est mis sur les ventes : Pipedrive est conçu pour vous aider à conclure plus d'affaires.
- Gestion visuelle du pipeline : Voir exactement où en est chaque affaire.
- Automatisation puissante : Automatisez les tâches telles que l'envoi de courriers électroniques et la planification de rendez-vous.
- Assistance 24/7 : Obtenez de l'aide chaque fois que vous en avez besoin.
Tarifs
- Essentiel: 14 $/utilisateur/mois.
- Avancé: $24/utilisateur/mois.
- Professionnel: 49 $/utilisateur/mois.
- Puissance: $59/utilisateur/mois.
- Entreprise: $79/utilisateur/mois.
Avantages
Inconvénients
Qu'est-ce que Thryv ?
Need a CRM that does more than just sales? Thryv might be your answer.
It’s an all-in-one platform focused on petites entreprises.
Think of it as your digital assistant, helping you manage everything from contacts and appointments to marketing and payments.
Thryv aims to streamline your entire operation, not just your sales process.
Découvrez également nos favoris Alternatives à Thryv…
Notre avis
Wanted to Thryv a try! Explore its powerful features for managing contacts, scheduling appointments, and launching marketing campaigns.
Principaux avantages
- Centre centralisé : Gérez tous vos besoins professionnels en un seul endroit.
- Marketing automatisé : Atteignez plus de clients avec moins d'efforts.
- Programmation en ligne : Permettre aux clients de prendre rendez-vous 24 heures sur 24 et 7 jours sur 7.
- Accepter les paiements en ligne : Soyez payé plus rapidement et plus facilement.
- Gestion de la réputation : Surveillez et améliorez vos commentaires en ligne.
Tarifs
- Centre de commandement: Ligne professionnelle dédiée gratuite.
- Centre d'affaires: $244/mois.
- Centre de marketing: $244/mois.
Avantages
Inconvénients
Comparaison des fonctionnalités
Now, let’s get down to the nitty-gritty.
We’ll compare Pipedrive and Thryv against each other across seven key features, highlighting their strengths and weaknesses to help you make an informed decision.
1. Gestion des prospects
Pipedrive: Pipedrive excels at lead management with its intuitive drag-and-drop interface. It allows you to easily track leads through your sales pipeline, assign tasks, and set reminders. It also provides a clear visual overview of your sales process, making it easy to identify bottlenecks and opportunities.
Thryv: Thryv’s lead management features are more basic. While you can track leads and contacts, it lacks the visual sophistication of Pipedrive’s pipeline management. However, Thryv integrates with réseaux sociaux accounts, allowing you to capture leads directly from your social media channels.
2. Contact Management
Pipedrive: Pipedrive allows you to store detailed information about your contacts, including their contact details, interactions, and deal history. You can also segment your contacts into groups for targeted marketing campaigns.
Thryv: Thryv goes beyond essential contact management by offering a built-in communication platform. You can send emails, texte messages, and even phone calls directly from the platform. This helps you maintain consistent communication with your contacts and build stronger customer relationships.
3. Marketing Automation
Pipedrive: Pipedrive offers basic email marketing automation features, allowing you to send automated email sequences to nurture leads. However, you’ll need to integrate with third-party tools for more advanced marketing automation.
Thryv: Thryv excels at marketing automation. It offers a wide range of features, including email, social media, and text message marketing. You can create automated campaigns, track their performance, and adjust your strategy accordingly.
4. Rapports et analyses
Pipedrive: Pipedrive provides customizable reports and dashboards that give insights into your sales performance. You can track key metrics like conversion rates, deal value, and sales cycle length. However, the reporting features can be limited compared to other CRM outils.
Thryv: Thryv’s rapports and analytics are more basic. You can track basic metrics like revenue and customer acquisition cost, but the reporting options are not as comprehensive as Pipedrive’s.
5. Intégrations
Pipedrive: Pipedrive boasts an extensive library of integrations with over 300+ apps, including popular tools like Google Workspace, Slack, and Mailchimp. This lets you connect your CRM with other essential business tools and streamline your workflow.
Thryv: Thryv offers a smaller number of integrations compared to Pipedrive. However, it integrates with key tools like QuickBooks and Google Calendar, which are essential for many small businesses.
6. Soutien à la clientèle
Pipedrive: Pipedrive offers excellent customer support with 24/7 availability through live chat, email, and phone. They also have a comprehensive knowledge base with helpful articles and tutorials.
Thryv: Thryv’s customer support can be inconsistent. While they offer support through phone and email, their response times can be slow.
7. Pricing Plans
Pipedrive: Pipedrive offers a 14-day free trial and a variety of pricing plans to suit different needs. They also offer an Enterprise plan for larger businesses with custom needs.
Thryv: Thryv does not offer a free plan or a free trial. Their pricing is generally higher than Pipedrive’s, and they don’t publicly list their pricing tiers. You’ll need to contact them for a custom quote. This lack of transparency can be a drawback for some businesses, especially medium sized businesses.
This detailed comparison should give you a clearer picture of which platform might be a better fit for your specific needs and priorities regarding customer satisfaction.
Remember to consider your budget, desired features, and company size when making your final decision.
What to look for when choosing a CRM Tool?
- Define your business needs and goals first. What problems are you trying to solve?
- Consider which crm software features are a must-have for you.
- Look for a system that can automate repetitive tasks and streamline your workflows.
- Ensure the platform offers a clear upgrade path, from a basic plan to an advanced plan. This supports your growth without having to switch systems.
- Don’t get bogged down by every single feature. Focus on the ones that will truly help you and your team.
Verdict final
So, which CRM platform comes out on top? For us, it’s Pipedrive. Why?
It’s super easy to use and has all the core features you need to manage your sales.
Plus, it’s more affordable than Thryv. If you’re on a tight budget and primarily need help with sales management.
Pipedrive is the clear winner after our verification successful waiting.
That said, Thryv is still a solid choice, especially if you need a platform with built-in marketing tools.
En fin de compte, le best CRM software depends on your specific needs and budget.
We’ve given you the facts, and now it’s your turn to decide. Hopefully, this guide has made your decision a little easier.
Happy selling!
More of Pipedrive
Here’s a comparison of Pipedrive against other CRM software:
- Pipedrive vs Keap: Pipedrive excels in visual sales pipeline management, while Keap specializes in robust marketing automation, lead scoring, and advanced email sequences.
- Pipedrive contre Aller à haut niveau: GoHighLevel est une plateforme de marketing et de vente tout-en-un pour les agences. Pipedrive est un CRM axé sur les ventes qui permet de gérer les contrats et les pipelines.
- Pipedrive vs ActiveCampaign: Pipedrive is a sales-centric CRM with intuitive pipeline visualization, while ActiveCampaign prioritizes marketing automation and customer journey building.
- Pipedrive vs HubSpot: Pipedrive is a more focused sales CRM known for simplicity, while HubSpot offers a comprehensive suite of marketing, sales, and service tools, being more complex.
- Pipedrive vs ClickFunnels: Pipedrive is a sales pipeline CRM, while ClickFunnels primarily focuses on building sales funnels and landing pages, with basic CRM aspects.
- Pipedrive vs Folk: Pipedrive is strong in sales pipeline management, whereas Folk emphasizes simple contact organization and relationship building for smaller teams.
- Pipedrive vs Instantly: Pipedrive focuses on sales deal management, while Instantly specializes in cold email outreach, lead finding, and email automation.
- Pipedrive vs ClickUp: Pipedrive is a dedicated sales CRM that is excellent for pipeline tracking. Cliquez sur Up is a versatile work management platform that can also be used as a CRM and offers broader project management.
- Pipedrive vs Monday CRM: Pipedrive is a sales-focused CRM with visual pipelines, whereas Monday CRM is a highly customizable work OS that can be configured for CRM purposes and emphasizes workflow management.
- Pipedrive vs Capsule CRM: Pipedrive focuses on visual sales pipeline management, while Capsule CRM is a simpler, growth-oriented CRM for managing contacts and relationships, often for smaller businesses.
- Pipedrive vs Insightly: Pipedrive specializes in sales pipeline visualization, while Insightly offers a broader CRM solution with project management, marketing automation, and more robust reporting.
- Pipedrive vs Freshsales: Pipedrive offers deep sales pipeline visualization, while Freshsales CRM provides a more complete solution with built-in phone, AI tools, and integrated marketing features.
- Pipedrive vs Salesforce: Pipedrive is user-friendly and sales-focused for SMBs, whereas Salesforce is a highly customizable, enterprise-level CRM with extensive features across sales, service, and marketing.
- Pipedrive vs Zendesk: Pipedrive emphasizes visual sales pipeline management and automation, while Zendesk primarily focuses on customer service and support. It also offers CRM capabilities with built-in communication tools.
Plus de Thryv
Voici une brève comparaison de Thryv avec ces solutions logicielles :
- Thryv vs GoHighLevel: Thryv offers robust marketing automation and sales funnels. Thryv simplifies business management for service-based companies.
- Thryv vs Pipedrive: Thryv est un vaste outil de gestion d'entreprise avec CRM intégré ; Pipedrive est spécialisé dans la gestion visuelle du pipeline de vente, idéale pour les équipes de vente.
- Thryv vs Keap: Thryv offre une plateforme tout-en-un pour la gestion des petites entreprises ; Keap se concentre sur l'automatisation avancée du marketing et le CRM des ventes avec des flux de travail approfondis.
- Thryv vs ActiveCampaign: Thryv fournit une plateforme intégrée pour la gestion des entreprises locales et l'interaction avec les clients ; ActiveCampaign excelle dans l'automatisation sophistiquée du marketing, la segmentation et l'analyse détaillée.
- Thryv vs Hubspot: Thryv est conçu comme une plateforme complète pour les opérations des petites entreprises, y compris la gestion des clients et le marketing ; HubSpot offre une suite plus large d'outils de marketing, de vente et de service pour les entreprises de toutes tailles.
- Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
- Thryv vs Folk: Thryv est un système complet de gestion d'entreprise avec CRM intégré ; Folk est un outil de gestion des contacts plus ciblé et collaboratif qui met l'accent sur l'organisation.
- Thryv vs Instantanément: Thryv offre une large gamme de services pour la gestion des petites entreprises, y compris la présence et les paiements en ligne ; Instantly est spécialisé dans les campagnes automatisées d'envoi de courriels non sollicités pour la prospection commerciale.
- Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
- Thryv vs Monday CRM: Thryv fournit une solution intégrée pour la gestion des petites entreprises et l'interaction avec les clients ; Monday CRM se concentre sur des flux de travail visuels hautement personnalisables et des capacités de gestion de la relation client centrées sur les projets.
- Thryv vs Capsule CRM: Thryv est une plateforme de gestion d'entreprise complète avec des fonctionnalités CRM ; Capsule CRM est un CRM plus simple et convivial qui se concentre sur la gestion des contacts et le suivi du pipeline de vente.
- Thryv vs Insightly: Thryv offre une plateforme tout-en-un pour les opérations des petites entreprises, y compris la planification et les paiements ; Insightly offre un CRM plus robuste avec un pipeline de vente avancé et des fonctionnalités de gestion de projet.
- Thryv vs Freshsales: Thryv est une plateforme de gestion commerciale tout-en-un pour les entreprises locales ; Freshsales CRM se spécialise dans l'automatisation des ventes, l'évaluation des prospects et la création de rapports de vente détaillés.
- Thryv vs Salesforce: Thryv est une plate-forme intégrée pour la gestion des petites entreprises ; Salesforce est un CRM d'entreprise hautement personnalisable et évolutif, doté de capacités étendues en matière de ventes, de marketing et de services.
Questions fréquemment posées
Is Pipedrive good for small businesses?
Yes, Pipedrive is a great option for small businesses. It’s affordable, easy to use, and offers all the essential features you need to manage your sales pipeline. The Essential plan is a good starting point for small businesses with basic needs.
What is the difference between Pipedrive’s Essential and Professional plans?
Pipedrive’s Essential plan offers basic features like contact management and deal tracking. The Professional plan adds more advanced features like revenue forecasting and custom reporting.
Does Thryv offer a free trial?
No, Thryv does not offer a free trial. However, they do offer a free demo so you can see the platform in action before committing to a paid plan.
Which CRM is better for a growing business?
Both Pipedrive and Thryv can work for growing businesses. Pipedrive offers a growth plan with more advanced features as your needs evolve. Thryv’s all-in-one approach can be helpful as you expand into marketing and customer service.
Can I get a refund if I’m not happy with Pipedrive or Thryv?
Pipedrive offers a 30-day money-back guarantee on all their paid plans. Thryv’s refund policy is not as clear, so it’s best to contact their sales team for details. You might need to provide a ray ID for faster processing of your request.
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