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Keap vs Nutshell CRM : La comparaison honnête que personne ne publie

par | Last updated Apr 25, 2026

Gagnant
keap
4.2
  • Powerful Sales Automation
  • Saves 10 Hours Per Week
  • Plus de 2 500 intégrations
  • Built-in Landing Page Constructeur
  • Délivrabilité des e-mails : 99,5 %
  • Essai gratuit de 14 jours
  • Abonnements à partir de 79 $/mois
Finaliste
CRM en bref
2.8
  • Starts at $13/User/Month
  • Illimité CRM Contacts
  • Pipeline visuel glisser-déposer
  • Free Migration & Live Support
  • Plus de 5 000 applications via Zapier
  • Essai gratuit de 14 jours
  • Plans from $13/user/month

⚡ Quick Verdict:

  • Tarification : Keap starts at $79/month for 500 contacts. Nutshell CRM starts at $13 per user per month.
  • Idéal pour : Keap for petites entreprises needing sales and marketing automation in one platform. Nutshell CRM for small to mid-sized B2B sales teams prioritizing ease of use.
  • Différence principale : Keap combines CRM, marketing automation, and e-commerce features. Nutshell CRM focuses on simple sales pipeline management with a minimal learning curve.
  • Our pick: Keap for most users — its 2,500+ integrations and built-in automation save 10 hours per week on average.
keap vs nutshell crm

Choosing between Keap and Nutshell CRM comes down to one question.

Do you need full sales and marketing automation or simple pipeline management?

Both tools claim to help small businesses grow.

But they solve very different problems for different users.

Keap vs Nutshell CRM comparison breaks down both CRM platforms to help you pick the right one.

Aperçu

This comparison covers pricing, features, and ease of use.

We also break down who each tool works best for.

Our sources include published specs, documentation, and G2 reviews.

By the end, you’ll know which CRM software fits your needs.

Qu'est-ce que Keap ?

Keap is a CRM platform built for small businesses.

It combines customer relationship management with sales and marketing automation.

The platform was formerly known as Infusionsoft before rebranding.

Keap helps users automate email follow-ups, manage leads, and process payments.

Most small businesses choose it for the all-in-one approach to sales and marketing.

Gardez

Keap is an all-in-one CRM and marketing automation platform. It helps small businesses save 10 hours per week through automated tasks. Start your free trial today.

Tarification Keap

Voici le coût de Keap en 2026. Analysons cela plus en détail.

PlanPrixIdéal pour
Lite79 $/moisSolopreneurs starting with automation
Pro169 $/moisSmall businesses scaling sales
Max199 $/moisDes équipes en pleine croissance avec des besoins avancés

Pricing verified April 2026. Each Keap plan starts with 500 contacts. Each additional user costs $30 per month.

Tarification Keap

Essai gratuit : Yes — 14-day free trial with access to all features. No credit card required at signup for the trial.

Garantie de remboursement : Keap offers a satisfaction guarantee. Contact support within the first 30 days for refund options.

📌 Note: Keap charges a one-time onboarding fee of $499 for its Expert Coaching service. This includes personalized training and a dedicated customer success manager to help with setup.

⚠️ Avertissement: Pricing increases as your contact list grows. The monthly fee jumps once you exceed 500 contacts, so plan for scaling costs.

Principaux avantages de Keap

Here’s what makes Keap worth considering:

  • Automatisation des ventes et du marketing : Keap automates almost every stage of the customer journey. Users save 10 hours per week on average and report a 38% revenue increase.
  • Plus de 2 500 intégrations : Keap connects with over 2,500 third party tools. This makes it easy to plug into your existing entreprise stratégie.
  • E-commerce intégré : Keap includes invoicing and payment processing. You can also create checkout forms and run sales campaigns from one dashboard.
  • Créateur de pages de destination : The drag and drop tools let you build multiple landing pages. You can also connect multiple landing pages to one campaign.
  • Lead Scoring and Capture: Score leads based on engagement to prioritize your sales team’s efforts. Web forms automatically add new lead données to contact records.
  • Gardez Outils d'IA: AI drafts email copy and suggests advanced automations. The platform also offers a dedicated entreprise line for calls and texts.
  • Assistance dédiée : Every plan includes a customer success manager. You also get 24/7 chat support, email support, and phone support during business hours.
Introduction à Keap

What Our Team Noticed

Notre écrivain signed up for Keap and spent several days exploring the platform. Here’s what stood out from that hands-on time:

Cycle de vie Keap CRM

Avantages et inconvénients de Keap

✅ Avantages
  • Automation features save 10 hours per week on average
  • 2,500+ integrations with third party tools
  • Facturation et traitement des paiements intégrés
  • Drag and drop campaign builder with templates
  • Taux de délivrabilité des e-mails de 99,5 %
❌ Inconvénients
  • Pricing is high for entry-level entrepreneurs
  • $499 one-time onboarding fee for Expert Coaching
  • Cost increases significantly as contact list grows

Qu'est-ce que Nutshell CRM ?

Nutshell CRM is a cloud-based CRM platform for small to mid-sized B2B sales teams.

It focuses on simple contact management and sales pipeline tracking.

The tool uses visual drag-and-drop boards to manage deals.

Nutshell offers email marketing, calendar sync, and team collaboration features.

Most users choose it for ease of use and a low monthly fee per user.

Tutoriel Nutshell CRM 2026 | Comment utiliser Nutshell CRM

CRM en bref

Nutshell CRM is built for small B2B sales teams. It offers unlimited CRM contacts and free live support on all plans. Try it free for 14 days.

Tarification CRM en bref

Voici le coût de Nutshell CRM en 2026. Analysons cela plus en détail.

PlanPrixIdéal pour
Fondation13 $/utilisateur/moisSingle user or small teams starting out
Croissance25 $/utilisateur/moisTeams needing personal email sequences
Pro42 $/utilisateur/moisSales teams with multiple pipelines
Entreprise59 $/utilisateur/moisGrowing teams with full reportage suite
Entreprise79 $/utilisateur/moisLarger teams needing audit log

Pricing verified April 2026. All Nutshell CRM plans are sold per user per month.

Tarification CRM en bref

Essai gratuit : Yes — 14-day free trial for new users. No credit card required at signup.

Garantie de remboursement : Nutshell does not advertise a formal money-back guarantee. Contact their support team for refund inquiries.

📌 Note: Free migration and free live support are included on all plans. This is unusual since most CRM platforms charge for premium assistance.

⚠️ Avertissement: Higher tiers are needed for features like multiple pipelines and full reporting suite. Check feature limits before picking the cheapest plan.

Principaux avantages de Nutshell CRM

Here’s what makes Nutshell CRM worth considering:

  • Contacts CRM illimités : Nutshell comes standard with unlimited contacts and no data limits. You can import contacts from any source using a CSV file.
  • Gestion visuelle du pipeline : Track deals through various stages using drag-and-drop boards. Multiple views include Board, List, Map, and Chart.
  • Marketing par e-mail intégré : Send bulk emails, build drip campaigns, and create email templates. No paid add-on required for basic email features.
  • Lead Discovery Tools: ProspectorIQ and VisitorIQ help you find new leads. VisitorIQ identifies companies visiting your site properly.
  • Assistance en direct gratuite : Live chat and email support are included on all plans. Enterprise users also get priority support and audit log access.
  • Plus de 5 000 intégrations : Connects with Google Workspace, Microsoft 365, and Slack. Supports thousands more apps via Zapier.
  • Applications mobiles : Native mobile apps for iOS and Android keep your sales team productive on the go.
Page d'accueil de Nutshell CRM

What Our Team Noticed

Our writer spent time using Nutshell CRM directly. Here’s what stood out from that hands-on experience:

Expérience personnelle en matière de CRM en bref

Avantages et inconvénients du CRM en bref

✅ Avantages
  • Affordable starting price at $13 per user per month
  • Unlimited CRM contacts on all plans
  • Free migration and free live support included
  • Minimal learning curve for new users
  • Native mobile apps for iOS and Androïde
❌ Inconvénients
  • Automation features less advanced than HubSpot or Salesforce
  • La gestion des pièces jointes aux courriels doit être améliorée.
  • Multiple pipelines require Pro plan or higher

Comparaison des fonctionnalités

Ready to dive into a detailed comparison of Keap vs Nutshell CRM?

We’ll explore 9 key features to help you find the meilleur CRM pour votre entreprise.

FonctionnalitéGardezCRM en bref
Prix ​​initial79 $/mois13 $/utilisateur/mois
Plan gratuit
Essai gratuit✅ 14 jours✅ 14 jours
Automatisation du marketing✅ Avancé✅ Basique
Pipeline des ventes✅ Drag and Drop
Créateur de pages de destination
E Commerce Tools✅ Intégré
Score de plomb✅ Basique
Intégrations2,500+5,000+ via Zapier
Idéal pourAutomatisation des ventes et du marketingpetites équipes de vente B2B

1. Automatisation des ventes

Keap : Keap automates almost every stage of the sales journey. The Campaign Builder is a visual flowchart tool for building automated marketing campaigns. Customers report saving 10 hours per week through automated actions.

Générateur d'automatisation CRM Keap

CRM en bref : Nutshell automates repetitive sales tasks like lead routing and follow-up notifications. Sales automation helps manage follow-ups and reduces time-wasting tasks. The features are simpler than Keap’s but easier for new users.

Automatisation des ventes CRM en bref

2. Gestion de la relation client (CRM) et des contacts

Keap : Keap centralizes contact records with custom fields and tags. Each contact record stores email history, purchase data, and lead score. The platform also includes a dedicated business line for calls and texts.

Keap CRM

CRM en bref : Nutshell provides unlimited contacts with no data limits on any plan. Custom fields let you tailor contact records to your sales process. Calendar sync and click-to-call work alongside contact management.

3. Marketing par e-mail

Keap : Keap’s email marketing campaigns allow hyper-targeted messages based on CRM tags. The platform claims a 99.5% deliverability rate for emails sent through it. AI-powered tools can draft email copy from natural language prompts.

Marketing par e-mail Keap

CRM en bref : Nutshell enables email marketing through list creation and bulk sending. Email templates and drip campaigns are included without paid add-ons. Personal email sequences are available on Growth plans and above.

Automatisation des e-mails CRM en bref

4. Gestion du pipeline des ventes

Keap : Keap provides a visual view of sales pipelines and lead management. You can prioritize efforts using lead scoring based on engagement level. The interface ties pipeline stages directly to automated tasks.

Pipeline des ventes pour Keap CRM

CRM en bref : Nutshell uses visual drag and drop boards to manage pipelines. Multiple pipelines are available on the Pro plan and above. You can switch between Board, List, Map, and Chart views.

Gestion du pipeline CRM en bref

⚠️ Avertissement: Nutshell’s multiple pipelines feature requires the Pro plan ($42 per user per month) or higher. The Foundation plan only includes one pipeline.

5. Landing Pages and Lead Capture

Keap : Keap’s landing page builder uses drag and drop tools. You can build multiple landing pages and connect them to specific sales campaigns. Lead capture happens through forms that auto-add new lead data to the CRM.

Pages de destination pour Keap CRM

CRM en bref : Nutshell includes landing pages and web forms without paid add-ons. Web form lead capture automatically adds leads to the system. Integrated marketing features cover the basics for small B2B teams.

6. Lead Scoring and Management

Keap : Keap’s lead scoring assesses each prospect’s interest based on engagement. The score leads feature feeds directly into automation triggers. This helps your sales team focus on contacts most likely to convert.

Gestion et suivi des leads Keap

CRM en bref : Nutshell offers lead scoring as part of its sales process tools. ProspectorIQ helps find new prospects from a contact list database. VisitorIQ identifies companies that visit your site, even without form fills.

7. E Commerce and Payment Processing

Keap : Keap includes built-in invoicing and numerous payment processing integrations. Checkout forms and cross sells are available within the platform. This makes it well suited for e commerce businesses managing repeat business.

CRM en bref : Nutshell offers Quotes and Invoices on higher plans. It does not have native e commerce tools like Keap. You’d need third party integrations to handle full payment processing workflows.

Devis et factures CRM en bref

8. Fonctionnalités de l'IA

Keap : Keap AI drafts email copy and suggests optimized automations from natural language prompts. The AI tools work across building campaigns and sales process automation. They reduce the time needed to set up new lead workflows.

Keap AI

CRM en bref : Nutshell integrates AI tools to assist in revenue-driving tasks. AI Meeting Summarization captures key points from sales calls. The AI features are newer and less mature than Keap’s automation builder.

Intelligence Artificielle CRM en bref

9. Intégrations

Keap : Keap integrates with over 2,500 platforms and tools. Native integrations cover payment processors, calendars, and comptabilité tools. Third party tools connect through Zapier for additional workflows.

CRM en bref : Nutshell connects with Google Workspace, Microsoft 365, and Slack. Over 5,000 additional apps are supported via Zapier. It also integrates with Outlook, Gmail, MailChimp, and Zendesk.

Intégration utile de Nutshell CRM

Tarification et coût

Comparons les plans tarifaires côte à côte.

PlanGardezCRM en bref
EntréeLite — $79/monthFondation — 13 $/utilisateur/mois
Niveau intermédiairePro — $169/monthCroissance — 25 $/utilisateur/mois
Niveau supérieurMax — $199/monthPro — 42 $/utilisateur/mois
Niveau supérieurCustom for high volumeEntreprise — 79 $/utilisateur/mois
Essai gratuit14 jours14 jours

Keap : Pricing starts at $79 per month for 500 contacts on the Lite plan. Each additional user costs $30 per month. The cost climbs as your contact list grows beyond plan thresholds.

CRM en bref : Pricing scales by user count, not contacts. The Foundation plan is $13 per user per month with unlimited contacts. This makes it cheaper for small teams with large contact lists.

Différents scénarios

Si vous avez besoinChoisirPourquoi
budget serréCRM en brefÀ partir de 13 $/utilisateur/mois
Automatisation des ventes et du marketingGardezBuilt-in marketing automations
E commerce featuresGardezNative invoicing and payments
Simple sales pipelinesCRM en brefDrag and drop boards
Configuration adaptée aux débutantsCRM en brefCourbe d'apprentissage minimale
campagnes de marketing par e-mailGardezTaux de délivrabilité de 99,5 %

💰 Votre budget

Nutshell CRM wins on raw cost at $13 per user per month. Keap’s $79 monthly fee covers more features but hurts new small businesses on tight budgets.

🔌 Votre pile technologique

Both tools connect to popular business apps. Nutshell offers Zapier access to 5,000+ apps. Keap has 2,500+ direct integrations including more native payment options.

📝 Votre processus de vente

Keap suits longer sales cycles with automated email campaigns and lead nurturing. Nutshell fits transactional B2B sales teams that move deals through clear pipeline stages.

🎓 Votre niveau d'expérience

Nutshell CRM is user friendly for first-time CRM users. Keap has a steeper learning curve but offers free training webinars and a dedicated success manager.

🆓 Essais et démos gratuits

Both offer 14-day free trials with full feature access. Test each platform on a real sales process before committing to a paid plan.

🛟 Options d'assistance

Keap includes a customer success manager and 24/7 chat support on every plan. Nutshell offers free live support and free migration on all plans, including the cheapest tier.

Guide de changement

Already using one of these CRM platforms? Here’s what to expect if you switch.

🔄 Vous passez de Keap à Nutshell CRM ?

✅ Ce que vous y gagnerez :

  • Lower monthly fee (starts at $13 per user)
  • Contacts CRM illimités dans tous les forfaits
  • Free migration and free live support

❌ Ce que vous perdrez :

  • Facturation et traitement des paiements intégrés
  • Advanced automations from the Campaign Builder
  • Dedicated business line for calls and texts

📋 Comment changer :

  1. Export contacts and notes from Keap as CSV files
  2. Sign up for a Nutshell CRM 14-day free trial
  3. Use Nutshell’s free migration service to import data
🔄 Vous passez de Nutshell CRM à Keap ?

✅ Ce que vous y gagnerez :

  • Full marketing automation and email campaigns
  • Native e commerce tools for repeat business
  • Dedicated customer success manager

❌ Ce que vous perdrez :

  • Lower monthly fee per user
  • Unlimited contacts without price increases
  • Free migration on every plan tier

📋 Comment changer :

  1. Export contacts and pipeline data from Nutshell as CSV
  2. Start a 14-day Keap trial and consider Expert Coaching
  3. Import contacts and rebuild key automation workflows

What Our Review Didn’t Cover

This comparison focused on petite entreprise and mid-sized team use cases. We didn’t test enterprise SSO setups or evaluate custom API integrations in depth. Our observations are based on the April 2026 versions of both CRM platforms. If you’re managing 100+ users or need industry-specific compliance like HIPAA, your priorities may differ from what we’ve covered here.

Verdict final

CatégorieGagnant
💰 TarificationCRM en bref
🚀 Automatisation du marketingGardez
📧 Marketing par e-mailGardez
🛒 E Commerce FeaturesGardez
👶 Facilité d'utilisationCRM en bref
🔌 IntégrationsGardez
📊 Pipeline des ventesCravate
🏆 Vainqueur toutes catégoriesGardez

🏆 GAGNANT : KEAP

Keap remporte 4 catégories sur 7.

Idéal pour : Sales and marketing automation, e commerce businesses, growth goals with email campaigns

Keap and Nutshell CRM are two very different products.

Keap is a full sales and marketing automation platform with built-in e commerce.

Nutshell CRM is a lean sales pipeline tool for B2B teams that want simplicity.

Nutshell is excellent for small teams that need affordable contact management and quick setup.

However, if you need full marketing automations and payment processing in one platform, Keap is the better choice.

Comparaison avec Keap

Voici comment Keap se compare à ses concurrents :

Keap contre HubSpot

Keap gagne sur : Lower entry price, dedicated customer success manager included, built-in e commerce tools

HubSpot l'emporte sur : Free CRM tier, larger marketplace of integrations, more advanced reporting

Keap contre ActiveCampaign

Keap gagne sur : Built-in invoicing and payments, dedicated business line for calls, free onboarding migration

ActiveCampaign victoires sur : More email marketing flexibility, lower starting price, deeper segmentation tools

Keap contre GoHighLevel

Keap gagne sur : Established support team, customer success coaching, simpler interface for non-agencies

GoHighLevel victoires sur : White-label options, agency-focused pricing, more aggressive automation depth

Keap contre Salesforce

Keap gagne sur : Faster setup time (about 20 minutes), cheaper for small businesses, simpler customizations

Salesforce l'emporte sur : Enterprise scale, deeper analytics, broader app marketplace for large teams

Comparaison de Nutshell CRM

Voici comment Nutshell CRM se compare à ses concurrents :

Comparaison entre un CRM en bref et Pipedrive

Nutshell CRM l'emporte sur : Free migration included, unlimited contacts on entry plan, free live support

Pipedrive victoires sur : More mature mobile apps, deeper sales reporting, larger community

Comparaison entre un CRM en bref et HubSpot

Nutshell CRM l'emporte sur : Cheaper paid plans, simpler interface for new users, no marketing add-on fees for basic email

HubSpot l'emporte sur : Free CRM tier, more polished landing page builder, broader marketing tools

Comparaison entre Nutshell CRM et Freshsales CRM

Nutshell CRM l'emporte sur : Visual drag and drop boards, lead discovery tools like VisitorIQ, friendlier learning curve

Freshsales CRM remporte des succès sur : Built-in phone support, AI-based deal predictions, integrated chat tools

CRM en bref vs CRM du lundi

Nutshell CRM l'emporte sur : Sales-specific feature set, lower entry price, dedicated free migration

Lundi, CRM remporte la victoire sur : Project management views, more flexible custom fields, broader use beyond sales

Foire aux questions

Keap est-il un bon CRM ?

Yes, Keap is a strong CRM for small businesses that need sales and marketing automation in one place. Customers report saving 10 hours per week on average and a 38% revenue increase. The Keap CRM editor’s rating is high among users who value automation depth, and our Keap review found that all Keap plans include training webinars to help you increase conversions.

À quoi sert Keap ?

Keap is used for managing customer relationships, automating email marketing campaigns, and processing payments. It serves small businesses that want to consolidate sales, marketing automation, and e commerce into one dashboard. Many users recommend Keap CRM for its automation features, which can drive higher conversion rates and bring in more leads through one landing page or a full sales funnel.

Nutshell est-il un bon CRM ?

Yes, Nutshell CRM is a good fit for small to mid-sized B2B sales teams. It’s affordable at $13 per user per month and includes unlimited contacts. Users praise the minimal learning curve and visual pipeline management.

How does Keap and Nutshell CRM compare for small businesses?

Keap fits small businesses that need full marketing automation and e commerce tools. Nutshell CRM works better for sales-focused teams that prioritize ease of use and a low monthly fee. The Keap app supports custom dashboards and Gmail integration, while Nutshell handles territories and notifications well. Choose based on whether your priority is automation depth or simplicity.

Lequel est le meilleurs logiciels CRM for sales teams?

For most sales teams, Keap is the best CRM if you need automation, lead scoring, and email marketing in one tool. Nutshell CRM wins for B2B sales teams that want a simple sales pipeline and lower per user pricing. The Keap features list also includes campaign timelines and an option to update workflows in seconds. Both offer 14-day free trials so you can test before buying.

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