


Die Wahl des richtigen CRM software can feel like a huge deal.
It’s a significant investment, and you want to ensure you’re picking the best tool to help your Geschäft wachsen.
Two of the biggest names you’ve probably heard are Pipedrive and Salesforce.
But which one comes out on top? 🤔
In this head-to-head matchup, we’ll break down the key differences between Pipedrive Vs Salesforce to help you decide which CRM passt zu Ihren Bedürfnissen.
We’ll compare their features, pricing, and ease of use so you can machen an intelligent choice for your business.
Überblick
We’ve spent weeks testing both Pipedrive and Salesforce to give you the most accurate comparison.
We’ve explored their features, navigated their interfaces, and even spoken to honest users to get their firsthand perspectives.
Now, let’s dive into what makes each platform unique.
Möchten Sie eine CRM that’s easy to use and helps you close more deals? Start your free Pipedrive trial today!
Preise: Es gibt einen kostenlosen Plan. Der Premium-Plan beginnt bei $14/Monat.
Hauptmerkmale:
- Visual sales pipelines
- Customizable reports
- Mobile App
Ready to explore the world’s leading CRM? Sign up for a free trial of Salesforce today!
Preise: Es gibt einen kostenlosen Plan. Der Premium-Plan beginnt bei 25 $/Monat.
Hauptmerkmale:
- Lead management
- Sales forecasting
- Opportunity management
What is Pipedrive?
Ever wish managing your sales was simpler? That’s where Pipedrive comes in.
It’s designed to be easy to use, even for new CRM users. Think of it as your all-in-one sales dashboard.
You can track deals, organize contacts, and automate tasks.
Es ist, als ob Sie einen persönlichen Assistenten für Ihr Verkaufsteam hätten!
Entdecken Sie auch unsere beliebtesten Pipedrive alternatives…
Unsere Meinung
Pipedrive ist eine solide Wahl für vertriebsorientierte Unternehmen. Es ist benutzerfreundlich, optisch ansprechend und mit hilfreichen Funktionen ausgestattet. Der einzige Grund, warum es keine perfekte 10 bekommt, ist, dass die preisgünstigeren Pläne einige Einschränkungen haben.
Hauptvorteile
- Konzentrieren Sie sich auf den Verkauf: Pipedrive wurde entwickelt, damit Sie mehr Geschäfte abschließen können.
- Visuelles Pipeline-Management: Sehen Sie genau, wo jedes Geschäft steht.
- Leistungsstarke Automatisierung: Automatisieren Sie Aufgaben wie das Versenden von E-Mails und die Planung von Terminen.
- 24/7-Unterstützung: Holen Sie sich Hilfe, wann immer Sie sie brauchen.
Preise
- Essentiell: 14 $/Benutzer/Monat.
- Fortschrittlich: $24/Benutzer/Monat.
- Professional: 49 $/Benutzer/Monat.
- Strom: $59/Benutzer/Monat.
- Unternehmen: $79/Benutzer/Monat.
Pros
Nachteile
Was ist Salesforce?
Now, let’s talk about Salesforce. It’s the big kid on the block in the CRM world. Why?
Salesforce can do a lot because it’s super powerful and packed with features.
Think of it as a complete toolbox for managing every aspect of your customer relationships. But with great power comes… well, you know.
It can be a bit complex to set up and learn.
Entdecken Sie auch unsere beliebtesten Alternativen zu Salesforce…
Unsere Meinung
Es ist unglaublich leistungsstark und flexibel. Der kostenlose Plan ist sehr großzügig und bietet viele Funktionen zur Projektverwaltung. Aufgrund der vielen Optionen kann es jedoch zunächst überwältigend sein, und die Lernkurve kann für neue Benutzer steil sein.
Hauptvorteile
Salesforce helps businesses connect better with customers. It gives a full view of each customer.
This helps improve sales and service.
- 360-Degree Customer View: See all customer interactions in one place.
- Boosts Sales by 39%: Many users report higher sales and productivity.
- Leistungsstarke Automatisierung: Automate tasks like emails and lead tracking.
- Huge AppExchange: Connects with thousands of other apps.
- Scalable for Growth: Grows with your business, from small to large.
Preise
- Starter Suite: 25 $/Benutzer/Monat.
- Pro Suite: $100/user/month.
- Unternehmen: $165/user/month.
- Unbegrenzt: $330/user/month.
- Einstein 1 Sales: $500/user/month.
Pros
Nachteile
Funktionsvergleich
Now, let’s get down to the nitty-gritty and compare the features of these leading CRM platforms.
Both Pipedrive and Salesforce offer a range of tools to help you manage customer relationships, but each has its own strengths.
1. Sales Pipeline Management
Pipedrive: Pipedrive is known for its intuitive and visual sales pipeline. You can easily drag and drop deals through different stages, giving a clear overview of your sales progress. It’s a very sales-focused CRM that helps sales reps stay organized and focused on closing deals.
Salesforce (Salesforce Sales Cloud): Salesforce also offers robust pipeline management with more advanced customization options. You can create multiple pipelines for different sales processes and use Automatisierung to streamline your workflow.
2. Contact Management
Pipedrive: Pipedrive makes it easy to store and manage customer Daten. You can track interactions, add notes, and segment contacts for targeted communication.
Salesforce: Salesforce provides a comprehensive view of your customers, including their purchase history, interactions, and sozialen Medien activity. You can also use Salesforce to manage customer service teams and track customer satisfaction.
3. Sales Automation
Pipedrive: Pipedrive offers a range of automation features to help you save time and improve efficiency. You can automate tasks like sending emails, scheduling follow-ups, and updating deal stages.
Salesforce: Salesforce’s workflow automation tools offer even more powerful automation capabilities. You can create complex workflows to automate almost any sales process, from lead nurturing to contract management.
4. Reporting and Analytics
Pipedrive: Pipedrive provides essential Berichterstattung and analytics to track your sales performance and identify areas for improvement. You can generate reports on deals won, revenue generated, and sales activities.
Salesforce: Salesforce offers more advanced reporting and analytics, with customizable dashboards and in-depth insights into sales data. You can track key metrics, forecast future sales, and identify trends in customer behavior.
5. Integrations
Pipedrive: Pipedrive integrates with many popular business apps, including Google Workspace, Microsoft Office 365, and Mailchimp.
Salesforce boasts a massive app ecosystem with thousands of integrations. You can connect Salesforce to almost any other business tool, from marketing automation platforms to Buchhaltungssoftware.
6. Mobile App
Pipedrive: Pipedrive has a highly-rated mobile app that lets you access your sales data and manage your pipeline. You can update deals, add notes, and track activities from your phone or tablet.
Salesforce: Salesforce also offers a mobile app, which can be less intuitive than Pipedrive’s. However, it still provides access to critical features and lets you stay connected to your sales team while moving.
7. Ease of Use
Pipedrive: Pipedrive’s simple and intuitive interface makes it easy to use. It’s an excellent option for kleine Unternehmen and teams new to CRM.
Salesforce: Salesforce is more complex and can have a steeper learning curve. However, its powerful features and customization options make it popular for larger businesses with more complex needs.
Worauf ist bei der Auswahl einer CRM-Plattform zu achten?
- Ihr Budget: CRM pricing can vary significantly. Consider your budget and how many users you need.
- Your business size: Some CRMs are better suited for small businesses, while others are designed for larger enterprises.
- Your sales process: Consider your current sales workflow and the features you need to streamline it.
- Your team’s technical skills: Choose a CRM that your team will find easy to use and adopt.
- Your future needs: Consider how your business might grow and whether the CRM can scale with you.
- Industry-specific features: Some CRMs offer specialized features for industries like Immobilie or healthcare.
- Free trials and demos: Take advantage of free trials and demos to test out different CRMs before deciding.
- Zugang zu Support: Make sure the CRM provider offers adequate support in case you need help.
- Read reviews: See what other users are saying about their experiences with different CRMs.
Endgültiges Urteil
So, which CRM comes out on top? It depends on your needs.
If you’re a Kleinunternehmen or a startup looking for an easy-to-use, affordable CRM with essential features, Pipedrive is a great choice.
It’s like having a sales assistant who helps you stay organized and close more deals. Plus, with annual billing, you can save even more.
Pipedrive and Salesforce are popular CRM systems that can help you streamline your sales process, automate repetitive tasks, and improve customer interactions.
Letztlich ist die bestes CRM for you is the one that fits your budget, your business size, and your specific needs.
As a business owner, you need every competitive edge you can get.
Choosing the correct customer relationship management (CRM) tool can make a huge difference.
We’ve extensively tested both Pipedrive and Salesforce, so you can trust our insights to help you make the best decision for your business.
More of Pipedrive
Here’s a comparison of Pipedrive against other CRM software:
- Pipedrive vs Keap: Pipedrive excels in visual sales pipeline management, while Keap specializes in robust marketing automation, lead scoring, and advanced email sequences.
- Pipedrive gegen GoHighLevel: GoHighLevel is an all-in-one marketing and sales platform for agencies. Pipedrive is a sales-focused CRM for managing deals and pipelines.
- Pipedrive vs ActiveCampaign: Pipedrive is a sales-centric CRM with intuitive pipeline visualization, while ActiveCampaign prioritizes marketing automation and customer journey building.
- Pipedrive vs HubSpot: Pipedrive is a more focused sales CRM known for simplicity, while HubSpot offers a comprehensive suite of marketing, sales, and service tools, being more complex.
- Pipedrive vs ClickFunnels: Pipedrive is a sales pipeline CRM, while ClickFunnels primarily focuses on building sales funnels and landing pages, with basic CRM aspects.
- Pipedrive vs Folk: Pipedrive is strong in sales pipeline management, whereas Folk emphasizes simple contact organization and relationship building for smaller teams.
- Pipedrive vs Instantly: Pipedrive focuses on sales deal management, while Instantly specializes in cold email outreach, lead finding, and email automation.
- Pipedrive vs ClickUp: Pipedrive is a dedicated sales CRM that is excellent for pipeline tracking. ClickUp is a versatile work management platform that can also be used as a CRM and offers broader project management.
- Pipedrive vs Monday CRM: Pipedrive is a sales-focused CRM with visual pipelines, whereas Monday CRM is a highly customizable work OS that can be configured for CRM purposes and emphasizes workflow management.
- Pipedrive vs Capsule CRM: Pipedrive focuses on visual sales pipeline management, while Capsule CRM is a simpler, growth-oriented CRM for managing contacts and relationships, often for smaller businesses.
- Pipedrive vs Insightly: Pipedrive specializes in sales pipeline visualization, while Insightly offers a broader CRM solution with project management, marketing automation, and more robust reporting.
- Pipedrive vs Freshsales: Pipedrive offers deep sales pipeline visualization, while Freshsales CRM provides a more complete solution with built-in phone, AI tools, and integrated marketing features.
- Pipedrive vs Salesforce: Pipedrive is user-friendly and sales-focused for SMBs, whereas Salesforce is a highly customizable, enterprise-level CRM with extensive features across sales, service, and marketing.
- Pipedrive vs Zendesk: Pipedrive emphasizes visual sales pipeline management and automation, while Zendesk primarily focuses on customer service and support. It also offers CRM capabilities with built-in communication tools.
Mehr von Salesforce
Here’s a brief comparison of Salesforce with these software solutions:
- Salesforce vs. Pipedrive: Salesforce ist ein umfassendes, hochgradig anpassbares CRM für Vertrieb, Marketing und Service, während Pipedrive sich auf intuitives, visuelles Vertriebs-Pipeline-Management für optimierte Vertriebsprozesse konzentriert.
- Salesforce vs GoHighLevel: GoHighLevel is an all-in-one platform for marketing agencies, offering white-label options and extensive automation.
- Salesforce vs. Keap: Salesforce bietet ein umfangreiches, anpassbares CRM-Ökosystem für Unternehmen jeder Größe; Keap bietet eine integrierte Vertriebs- und Marketing-Automatisierung, die sich besonders für kleinere Unternehmen eignet.
- Salesforce vs. ActiveCampaign: Salesforce ist ein umfassendes, unternehmensgerechtes CRM mit leistungsstarker Vertriebsautomatisierung, während ActiveCampaign sich durch Marketingautomatisierung, E-Mail-Kampagnen und die Visualisierung der Customer Journey auszeichnet.
- Salesforce vs. Hubspot: Salesforce legt den Schwerpunkt auf tiefgreifende Anpassungen und zuverlässige Berichte für komplexe Geschäftsanforderungen, während HubSpot eine integrierte Suite von Marketing-, Vertriebs- und Servicetools mit einer benutzerfreundlicheren Oberfläche bietet.
- Salesforce vs. Clickfunnels: Salesforce ist ein umfassendes CRM für die Verwaltung von Kundenbeziehungen und Verkäufen; ClickFunnels wurde speziell für die Erstellung von Verkaufstrichtern entwickelt, um Kunden durch einen Konversionspfad zu führen.
- Salesforce vs. Folk: Salesforce ist ein hochgradig skalierbares, funktionsreiches CRM für komplexe Abläufe und große Unternehmen; Folk bietet ein einfacheres, kollaboratives Kontaktmanagement und ein Tool zum Aufbau von Beziehungen.
- Salesforce vs. Instantly: Salesforce ist eine umfassende CRM-Plattform, die verschiedene Aspekte des Kundenmanagements abdeckt; Instantly ist spezialisiert auf automatisierte Kaltakquise per E-Mail und Lead-Generierung für gezielte Kampagnen.
- Salesforce vs. ClickUp: Salesforce ist ein spezielles, leistungsstarkes CRM für die Verwaltung von Kundeninteraktionen und Vertriebsprozessen; ClickUp ist eine vielseitige Plattform für das Arbeitsmanagement, die CRM-Funktionen in ihre umfassenderen Projektmanagement-Tools integriert.
- Salesforce vs. Montag: Salesforce ist ein robustes CRM mit umfangreichen Datenmodellen für komplexe Workflows in verschiedenen Branchen; Monday CRM bietet hochgradig anpassbare visuelle Workflows und wird häufig von Unternehmen, die bereits auf Monday.com arbeiten, für das Projektmanagement genutzt.
- Salesforce vs. Capsule: Salesforce ist ein CRM für Unternehmen, das sich für große Organisationen mit komplexen Anforderungen eignet; Capsule CRM ist ein einfacheres, benutzerfreundliches CRM, das sich ideal für kleine bis mittlere Unternehmen eignet, die sich auf die Nachverfolgung von Kontakten und Verkäufen konzentrieren.
- Salesforce vs. Insightly: Salesforce bietet ein umfassendes, hochgradig anpassbares CRM für unterschiedliche Unternehmensanforderungen; Insightly bietet ein vielseitiges CRM mit integriertem Projektmanagement, das aufgrund seiner Benutzerfreundlichkeit häufig von kleinen und mittelständischen Unternehmen bevorzugt wird.
- Salesforce vs. Freshsales CRM: Salesforce ist ein hochgradig anpassbares und skalierbares CRM mit fortschrittlichen Funktionen für große Unternehmen; Freshsales CRM konzentriert sich auf KI-gesteuerte Vertriebseinblicke und Automatisierung für ein rationalisiertes Vertriebsmanagement, das oft von kleineren Teams bevorzugt wird.
- Salesforce vs Zendesk: Salesforce is a comprehensive CRM that covers sales, marketing, and customer service; Zendesk is a specialized customer service platform designed for ticketing, support, and omnichannel customer interactions.
Häufig Gestellte Fragen
Is Pipedrive or Salesforce better for small businesses?
Pipedrive is generally a better fit for small businesses due to its affordability and ease of use. It provides all the essential features needed to manage an efficient sales process without the complexity of Salesforce.
Can Salesforce integrate with other marketing tools?
Yes, Salesforce has a vast app ecosystem and integrates with many marketing tools. This lets you connect your sales and marketing efforts, streamline campaigns, and get a complete view of customer interactions.
Does Pipedrive offer a free trial?
Yes, Pipedrive offers a 14-day free trial, ton test out the platform and see if it’s right for you. This allows you to explore its features and see how it can improve your sales process.
What is the main advantage of using Salesforce CRM?
Salesforce is known for its powerful features, customization options, and scalability. It’s a comprehensive CRM solution that can grow your business and help you manage all aspects of your customer relationships.
How can a CRM help me identify more sales opportunities?
CRMs like Pipedrive and Salesforce help you track customer interactions, identify patterns, and spot potential sales opportunities. By analyzing customer data, you can better target your outreach and improve your chances of closing deals.