Keap vs Capsule CRM: Which is Best in 2025?

von | Letzte Aktualisierung Aug 5, 2025

Zweiter Platz
keap
4.5
  • Automation Builder
  • Powerful CRM
  • Email & Text Marketing
  • Cool Landing Pages
  • Sales Pipeline
  • Kostenloser Plan verfügbar
  • Paid Plan Starts at $249
Gewinner
capsule
3.0
  • Contact Management
  • Sales Pipeline
  • AI Content Assistant
  • Email Marketing
  • Sales Analytics
  • Kostenloser Plan verfügbar
  • Kostenpflichtige Tarife ab $18/Monat
Keap vs Capsule CRM

Das Richtige auswählen CRM can feel like choosing between two cool toys, right? 

You know you need something to keep track of customers, but Keap vs Capsule CRM

Imagine spending hours setting up a CRM only to find it doesn’t do what you need.

You’re losing track of leads, missing sales, and leaving money on the table. That headache? Yeah, no thanks.

Good news! We’re going to break down Keap vs Capsule CRM in plain English.

Übersicht

We’ve rolled up our sleeves and put both Keap and Capsule CRM to the test.

Our team spent weeks exploring each platform, from setting up accounts and importing data to running daily tasks and analyzing reports.

This hands-on experience gives us a real-world view of their strengths and weaknesses.

Keap CRM
4.5von 5

Ready to get organized and save 15 hours a week? Keap’s powerful automation can make it happen. Go for ir now!

Preisgestaltung: You can try it for free. Paid plan starts at $249/month

Wesentliche Merkmale:

  • Email Marketing
  • CRM
  • Sales and Marketing Automation
Capsule CTA
3von 5

Join over 10,000 businesses already using Capsule CRM. Boost your sales by up to 29% and improve customer retention by 47% – start your free trial today!

Preisgestaltung: It has a free plan. Paid plan starts at $18/month

Wesentliche Merkmale:

  • Contact Management
  • Sales Pipeline Management
  • Project Boards

What is Keap?

Okay, so Keap? Think of it like a super-powered assistant. It’s built for small businesses.

You need to manage a lot. Keap helps you do that.

It handles sales, marketing, and customer support in one place.

Entdecken Sie auch unsere Lieblings Keap alternatives

What is Keap CRM

Unsere Meinung

Keap CRM

Keap is a fantastic option for small businesses to streamline their sales and marketing efforts. It’s user-friendly and packed with valuable features. However, it may not be best for larger companies with more complex needs.

Wichtigste Vorteile

  • Built-in email marketing: Send targeted emails to your audience.
  • Easy-to-use automation: Automate tasks like sending follow-up messages and assigning leads.
  • Sales pipeline management: Track your deals and identify opportunities.
  • Ecommerce integrations: Connect Keap with your online store to manage orders and customers.

Preisgestaltung

Keap offers a free trial and a simple pricing structure to get you started.

  • Simple plan: Starts at $249/month (Annually Billed) and offers two users and 1500 contacts.
Keap Pricing

Profis

  • Great for small businesses.
  • Easy to learn and use.
  • Powerful email marketing tools.
  • Ausgezeichnete Automatisierungsfunktionen.

Nachteile

  • It can get expensive as you grow.
  • Limited customization options.
  • Not ideal for large enterprises.

What is Capsule CRM?

Now, Capsule CRM. It’s simpler. Think of it as a clean, organized place for your contacts. It helps you track sales and tasks.

It’s meant to be easy to use. You won’t get lost in tons of features.

Entdecken Sie auch unsere Lieblings Capsule CRM alternatives

Capsule Homepage

Unsere Meinung

Capsule CTA

It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming. However, it might lack some of the more advanced features that larger or growing businesses might need, and its reporting options are not as robust as some competitors.

Wichtigste Vorteile

  • Simple contact management.
  • Easy sales pipeline tracking.
  • Lässt sich mit vielen Anwendungen integrieren.
  • Customizable fields available.
  • Mobile app for on-the-go access.

Preisgestaltung

  • Starter: $18/user/month.
  • Growth: $36/user/month.
  • Advanced: $54/user/month.
  • Ultimate: $72/user/month.
Capsule CRM Pricing

Profis

  • Seamless integrations
  • Centralized contact management
  • Great contact management.
  • Effective sales pipeline tools.
  • Integrates with popular apps.

Nachteile

  • Limited customization options.
  • Reporting could be more robust.
  • No built-in phone support.
  • Der kostenlose Plan ist sehr begrenzt.

Vergleich der Merkmale

Let’s dive into the nitty-gritty. We’ll compare the key features of these two terms, highlighting where each shines.

This will help you decide which CRM platform best fits your needs.

1. Ease of Use

  • Keap:
    • While powerful, Keap’s dashboard can initially feel cluttered. The learning curve is steeper, especially for marketing automation and advanced features.
    • Users migrating from Infusionsoft will find similarities, but new users may need time.
  • Capsule CRM:
    • Capsule CRM prides itself on its ease of use. The interface is clean and intuitive.
    • Contact management and task tracking are straightforward, making them accessible even to those new to CRM software.
Capsule Homepage

2. Marketing Automation

  • Keap:
    • Keap excels in marketing automation, with robust workflow capabilities.
    • It allows for complex automated campaigns, including email sequences and follow-up actions, central to sales and marketing.
  • Capsule CRM:
    • Capsule CRM offers limited marketing automation.
    • It focuses more on contact management and basic sales tracking, lacking the advanced automation of Keap.

3. Lead Scoring

  • Keap:
    • Keap includes lead scoring features, enabling you to prioritize leads based on their engagement.
    • This is an essential tool in building strong customer relationships.
  • Capsule CRM:
    • Capsule CRM does not have built-in lead scoring.
    • You’ll need to rely on manual qualification or third-party integrations.

4. Landing Page

  • Keap:
    • Keap provides a landing page Bauherr, allowing you to create a simple lead
    • Capsule CRM does not offer a built-in landing page builder.
    • You must use external tools or integrate with services like HubSpot oder Zoho.

5. E-commerce

  • Keap:
    • Keap includes e-commerce features, facilitating online sales and order management.
    • Good, if you focus more on product sales as a core element.
  • Capsule CRM:
    • Capsule CRM is not geared towards direct e-commerce functionality.
    • It focuses on managing contacts and deals rather than online transactions.

6. Customer Relationships

  • Keap:
    • Focused on deeper customer relationships, Keap’s systems have a high ceiling for the types of interactions it can log and automate.
    • If you want a full suite of customer relationship management features, Keap has you covered.
  • Capsule CRM:
    • Capsule CRM keeps customer relationships simple; it’s better used to organize your relationships.
    • Suitable for straightforward record keeping but not for mass personalization of customer relationships.
What is Keap CRM

What to Look for When Choosing a CRM?

  • Skalierbarkeit: Can the crm solution grow with your kleines Unternehmen? You need something that supports a single sales team member or a large one.
  • Kosten: Compare the capsule crm cost and other plans on a per user basis. Look for a free version to test it first.
  • Automatisierung: Do you need simple task automation or a full sales and marketing automation suite like the one we recommend keap crm for?
  • Sales Features: Does the platform offer multiple sales pipelines and features for managing the entire sales cycle?
  • Marketing Tools: Look for robust email marketing and a way to connect multiple landing pages to your campaigns.
  • Core Functionality: The best crm system has a robust contact management system to track your customer relationships from the start.
  • Unterstützung: Look for a provider with great support and a good reputation based on a recent capsule crm review and other user feedback.
  • Essential Features: Don’t forget about features like invoicing and payment processing und project management.
  • Business Strategy: Your crm solution should align with your overall business strategy and help your sales teams with sales campaigns und email marketing campaigns.
  • Workflow: Consider how well the CRM’s business processes match your own. Will it simplify your day-to-day work, or complicate it?

Endgültiges Urteil

So, which one wins? Keap is our pick for most small businesses that need strong marketing automation und sales and marketing tools.

Yes, it costs more, but it packs a punch. Capsule CRM is great if you need a simple CRM platform for managing contacts.

It’s budget-friendly and user-friendly. We’ve tested these crms thoroughly.

You can trust our advice. We’ve done the hard work, so you don’t have to. Choose what best suits your needs.

Ultimately, your choice depends on your business’s specific needs and budget.

Consider your team’s technical skills and the complexity of your sales process.

Remember to take advantage of the free trial options to test both platforms. The best CRM is the one your team will use.

More of Keap

Here’s a comparison of Keap with various alternatives:

  • Keap vs Pipedrive: Keap excels in marketing automation and integrated sales. Pipedrive focuses more on visual sales pipeline management and deal tracking.
  • Keap vs GoHighLevel: GoHighLevel is an all-in-one platform for agencies, offering white-label options and extensive automation.
  • Keap vs ActiveCampaign: Keap provides an all-in-one business automation solution for service-based small businesses. ActiveCampaign specializes in sophisticated email marketing and customer experience automation.
  • Keap vs HubSpot: Keap integrates CRM, marketing automation, and e-commerce for small businesses. HubSpot offers a broader suite of hubs for sales, marketing, service, and content, suitable for various business sizes.
  • Keap vs ClickFunnels: Keap offers CRM, marketing automation, and e-commerce. ClickFunnels is primarily a sales funnel and landing page builder with some lead collection functionality.
  • Keap vs Folk: Keap provides robust sales and marketing automation with deep customization. Folk offers a simpler, user-friendly interface focused on collaborative contact management.
  • Keap vs Instantly: Keap is a comprehensive CRM and automation platform for sales and marketing. Unmittelbar specializes in outbound sales outreach and lead generation.
  • Keap vs ClickUp: Keap is a dedicated CRM with strong sales and marketing automation. ClickUp is a versatile project management tool that can be configured as a CRM.
  • Keap vs Monday CRM: Keap is a dedicated CRM focused on small business sales and marketing automation. Monday CRM is a flexible work OS with strong customizable CRM capabilities for collaborative workflows.
  • Keap vs Capsule CRM: Keap offers advanced marketing automation and integrated business solutions. Capsule CRM is designed for simplicity and affordability, ideal for small—to medium-sized businesses.
  • Keap vs Insightly: Keap focuses on robust marketing automation and lead management. Insightly provides contact and project management with workflow automation, suitable for small—to mid-sized businesses.
  • Keap vs Freshsales CRM: Keap offers strong automation and is geared towards small businesses. Freshsales CRM is known for its affordability, user-friendly interface, and broad integrations.
  • Keap vs Salesforce: Keap is tailored for small business CRM and marketing automation. Salesforce is a highly customizable, scalable, industry-leading CRM for businesses of all sizes, especially enterprises.
  • Keap vs Zendesk: Keap excels in sales and marketing automation and e-commerce. Zendesk is primarily a customer service and support platform with robust ticketing and collaboration features.

More of Capsule CRM

Here’s a brief comparison of Capsule CRM with these software solutions:

  • Capsule CRM vs Pipedrive: Capsule CRM offers a simple solution for managing contacts and sales, whereas Pipedrive is a visually driven sales pipeline management tool.
  • Capsule CRM vs GoHighLevel: Capsule is easy to use. It helps you manage your contacts and sales process. It is great for keeping things simple and organized. GoHighLevel is a much bigger tool. It has many tools for marketing and sales.
  • Capsule CRM vs Keap: Capsule CRM focuses on simplicity and affordability for contact and sales tracking; Keap offers extensive marketing and sales automation features, often at a higher cost.
  • Capsule CRM vs ActiveCampaign: Capsule CRM offers solid contact and pipeline management, while ActiveCampaign delivers powerful marketing automation, email campaigns, and advanced segmentation.
  • Capsule CRM vs Hubspot: Capsule CRM is a user-friendly, affordable CRM for managing customer interactions; HubSpot provides a vast suite of marketing, sales, and service tools, with free and scalable paid options.
  • Capsule CRM vs Clickfunnels: Capsule CRM is a tool for managing customer relationships; ClickFunnels specializes in building sales funnels and optimizing conversion processes.
  • Capsule CRM vs Folk: Capsule CRM is a simple contact management solution, whereas Folk emphasizes collaborative contact organization and enrichment with modern features.
  • Capsule CRM vs Instantly: Capsule CRM focuses on general contact and sales management; Instantly is tailored for automated cold email outreach and sales engagement.
  • Capsule CRM vs Clickup: Capsule CRM is a dedicated CRM solution, while ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
  • Capsule CRM vs Monday CRM: Capsule CRM offers simple contact and sales pipeline management; Monday CRM provides highly customizable visual workflows and extensive team collaboration features.
  • Capsule CRM vs Insightly: Capsule CRM focuses on ease of use and contact tracking, while Insightly offers a more comprehensive CRM with advanced project management features.
  • Capsule CRM vs Freshsales CRM: Capsule CRM prioritizes simplicity in sales and contact management, while Freshsales CRM offers a more robust sales platform with AI-powered insights and advanced analytics.
  • Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
  • Capsule CRM vs Zendesk: Capsule CRM focuses on sales and customer relationship management, while Zendesk is primarily a customer service platform that excels in ticketing and support solutions.

Häufig gestellte Fragen

Is Keap or Capsule CRM better for tiny businesses?

Capsule CRM is generally better for tiny businesses due to its lower cost and more straightforward ease of use. If you need essential customer relationship management, it’s a solid choice. Keap is powerful but may be overkill and expensive for a tiny team.

Does Keap or Capsule CRM offer a free trial?

Yes, both Keap and Capsule CRM offer a free trial. Before committing to a paid plan, test their features and see which CRM platform best fits your needs. Take advantage of both.

Which platform is better for marketing automation?

Keap is significantly better for marketing automation. Its robust workflow capabilities and sales and marketing features make it ideal for complex automated campaigns. Capsule CRM offers minimal automation.

Can I integrate Keap or Capsule CRM with my e-commerce store?

Keap has built-in e-commerce features, making integration straightforward. Capsule CRM does not, and you would need to rely on third-party integrations, which may be complex.

Is Keap or Capsule CRM easier to learn and use?

Capsule CRM is known for its ease of use and intuitive interface. While powerful, Keap has a steeper learning curve, especially for advanced features like lead scoring and complex automation.

Fahim Joharder

Fahim Joharder

Autor

Ein Technik-Enthusiast und Autor mit einer Leidenschaft für KI und Software-Innovationen. Er vereinfacht komplexe Themen, damit seine Leser in der digitalen Welt einen Schritt voraus sind.

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