⚡ حكم سريع:
- الأسعار: الاثنين إدارة علاقات العملاء starts at $9/user/month. Close CRM starts at $35/seat/month.
- الأفضل لـ: Monday suits teams managing projects and pipelines together. Close suits sales teams that live on phone calls.
- الفرق الرئيسي: Monday adds Kanban board, Gantt chart and dashboard views. Close adds built in calling and a power dialer.
- اختيارنا: Monday CRM for most small businesses, based on its higher rating and wider feature set.
The cheaper tool here is not the weaker one.
Monday CRM costs $9 per user monthly. Close CRM starts at $35.
But price is the smallest gap between them.
Monday is a work management platform that also handles customer relationship management.
Close is a sales engagement tool wearing a CRM badge.
That single difference decides which one fits your team.
ملخص
This Monday CRM vs Close CRM comparison covers pricing, key features, and ease of use.
ملكنا الكاتب spent hands-on time inside Close CRM directly.
Notes on Monday come from published specs, documentation, and G2 reviews.
We also break down who each tool serves best.
By the end, you will know which one to choose.
ما هو نظام إدارة علاقات العملاء (CRM) الخاص بيوم الاثنين؟
Monday CRM is the sales side of Monday.com, an online work management platform.
The same engine powers its project management software and its customer relationship management boards.
You start by creating boards for deals, contacts, and accounts.
Each board holds custom fields, owners, dates, and files.
Monday serves over 152,000 customers across more than 200 countries.
Teams pick it because one tool covers sales, projects, and human resources.
🏆 الفائز: Monday CRM
One platform for managing projects and customer relationships. Build pipelines, boards, and custom dashboards in just a few clicks.
أسعار إدارة علاقات العملاء يوم الاثنين
Here is what Monday CRM costs per user. The pricing structure is simple at this level.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| أساسي | 9 دولارات/للمستخدم/شهرياً | صغير عمل teams tracking contacts |
| معيار | 12 دولارًا أمريكيًا لكل مستخدم شهريًا | Teams that need الأتمتة سمات |
| محترف | 19 دولارًا أمريكيًا لكل مستخدم شهريًا | Sales teams needing time tracking and advanced الإبلاغ |
Pricing verified August 2026.
تجربة مجانية: Yes. You can test the paid plans before you enter payment details.
ضمان استرداد الأموال: Monday’s pricing page lists a 30-day refund window on new subscriptions.
📌 ملحوظة: Monday.com also runs a free plan on its work management side, capped at two seats and three boards. An enterprise plan sits above Pro with custom pricing, 1TB of file storage, and premium support. Storage space climbs with every tier.
⚠️ Pricing conflict flagged: Our research notes list Monday work management seats at $36 per month for three users on the basic plan, $42 on Standard, and $72 on Monday’s Pro plan. Those are bundled work management prices, not the CRM per-seat rates. The table above uses our verified CRM figures. Monday has raised prices over recent years, so check the live page before you buy.
الفوائد الرئيسية لنظام إدارة علاقات العملاء (CRM) من Monday
Here is what makes Monday worth a look:
- Many project views: Switch between Kanban board, Gantt chart view, timeline, and calendar. The same records power every view.
- تخصيص عميق: Define your own columns, custom fields, and custom dashboards. Customizable templates cover sales, event planning, and software development.
- أتمتة سير العمل: A plain-English automation مقاول بناء creates rules without code. الأتمتة features cover status changes, follow ups, and reminders.
- Third party integrations: Over 50 apps connect, including Slack, Google Calendar, Google Sheets, and Microsoft Teams.
- Time tracking built in: Available from the Pro tier upward. Handy for agencies billing clients by the hour.
- Support and learning: Customer support runs on live chat 24/7. A knowledge base with hundreds of video tutorials and a community forum back it up.
- طالب program: College students and educators get free accounts with selected Pro features.
Here is how the platform looks once a board is live.
ما لاحظه فريقنا
Note: We have not had extended hands-on time inside Monday CRM yet. Everything above comes from published documentation, Monday’s pricing page, and G2 reviews. G2 reviews highlight the tidy interface and the speed of setup. The same reviews flag a steep learning curve once new users start stacking automations.
مزايا وعيوب نظام إدارة علاقات العملاء (CRM) من الاثنين
✅ المزايا
- Starts at $9 per user monthly, cheaper than most crm software
- Kanban, Gantt, timeline, and calendar views in one platform
- Clean interface that most team members pick up quickly
- Handles managing tasks and deals inside the same workspace
- 24/7 live chat plus hundreds of video tutorials
❌ سلبيات
- Endless customization can overwhelm new users
- Tiered pricing by team size confuses buyers
- No native dialer for high-volume phone calls
- Time tracking and guest access sit behind higher tiers
ما هو نظام إدارة علاقات العملاء Close CRM؟
Close CRM is built for small to medium-sized businesses that sell by phone and email.
It folds email, calling, and SMS into one shared inbox.
Sales reps dial straight from the browser without a separate phone system.
The promise is simple: work more leads and close more deals with fewer tools.
Smart Views filter leads so the hottest prospects surface first.
Every call, email, and note lands on one activity log timeline.
Close sits closer to a sales engagement tool than to traditional crm options.
Runner Up: Close CRM
A calling-first CRM for outbound teams. Power dialer, email sequences, and one inbox for every conversation.
أسعار إدارة علاقات العملاء (CRM)
Close charges per seat. Here is the current lineup.
| يخطط | سعر | الأفضل لـ |
|---|---|---|
| الأساسيات | 35 دولارًا للمقعد شهريًا | Small teams testing built in calling |
| نمو | 99 دولارًا/للمقعد/شهريًا | Teams needing multiple pipelines and email sequences |
| حجم | 139 دولارًا/للمقعد/شهريًا | Larger sales teams wanting call coaching and custom objects |
Pricing verified August 2026.
تجربة مجانية: 14 days, no credit card needed to start.
ضمان استرداد الأموال: None advertised. The free trial is your testing window.
📌 ملحوظة: Startup features cover built in calling, texting, and email on the entry tier. Professional features such as advanced automation, call coaching, and custom graphs sit in higher tiers. A free one-click migration tool moves your بيانات from other tools.
⚠️ Pricing conflict flagged: Our research notes list three plans named Startup ($59 monthly, $49 annual), Professional ($109 or $99), and Enterprise ($149 or $139) per user. Close has since renamed and repriced its tiers. The table above uses our verified Essentials, Growth, and Scale figures.
الفوائد الرئيسية لنظام إدارة علاقات العملاء Close CRM
Close offers a tight set of tools aimed at one job:
- Built in calling: Dial from the browser or a mobile device. No separate phone system to buy.
- Power dialer and predictive dialer: Both automate the dialing process. Reps dial multiple numbers without touching a keypad.
- One inbox: Email, calls, and SMS share a single view. That cuts manual data entry after every conversation.
- العروض الذكية: Filters rank leads by criteria you set. Reps work the best lead first.
- Live call coaching: Managers listen in and help mid-call. Useful for training new sales reps.
- إعداد سريع: A CSV import tool and one-click migration move contacts over. Most teams finish inside the free trial.
- الدعم و حماية: A help center, API docs for any developer, and regular product updates back the platform.
Here is how the workspace looks on desktop.
ما لاحظه فريقنا
Our writer signed up for Close CRM and worked a real lead list through it. Here is what stood out from that hands-on time:
مزايا وعيوب نظام إدارة علاقات العملاء (CRM)
✅ المزايا
- أفضل تجربة اتصال في فئتها مع خاصية الاتصال التلقائي وخاصية الاتصال التنبؤي
- Email, calls, and SMS live in one inbox
- Simple enough to earn full team engagement fast
- Free migration help and proactive onboarding support
- Rated 4.7 out of 5 on G2 by users
❌ سلبيات
- Reporting is weaker than rival platforms
- Less customizable than other crms in the same bracket
- Entry pricing runs high for smaller teams
- No project views for managing projects alongside deals
مقارنة الميزات
Now let’s put the two platforms side by side. We cover ten areas, from contacts to cost. The standout features differ far more than the price tags.
| ميزة | إدارة علاقات العملاء يوم الاثنين | إغلاق نظام إدارة علاقات العملاء |
|---|---|---|
| السعر المبدئي | 9 دولارات/للمستخدم/شهرياً | 35 دولارًا للمقعد شهريًا |
| تجربة مجانية | ✅ | ✅ 14 يومًا |
| Built In Calling | ❌ | ✅ |
| الاتصال الآلي | ❌ | ✅ |
| Kanban Board & Gantt Chart | ✅ | ❌ |
| أتمتة سير العمل | ✅ | ✅ |
| إعداد التقارير المتقدمة | ✅ | ⚠️ محدود |
| عمليات التكامل مع جهات خارجية | 50+ | 80+ |
| تتبع الوقت | ✅ Pro and up | ❌ |
| الأفضل لـ | Managing projects and deals together | مكالمات صادرة بكميات كبيرة |
1. Contact Management & Custom Fields
إدارة علاقات العملاء يوم الاثنين: Contacts live on boards you shape yourself. You add custom fields, link records, and attach files. It works like a spreadsheet with a database underneath, closer to إيرتيبل than to old crm software.
إغلاق نظام إدارة علاقات العملاء: Leads sit at the center, with contacts nested inside each company record. Smart Views sort them by any rule you set. Custom objects arrive only on the top tier.
2. Sales Pipeline & Deal Tracking
إدارة علاقات العملاء يوم الاثنين: Pipelines are boards with deal stages as groups. Drag a card forward and project progress updates everywhere. You can run several pipelines beside project timelines on the same account.
إغلاق نظام إدارة علاقات العملاء: A visual pipeline shows where deals stall. Multiple pipelines unlock on the Growth tier. The layout is tuned for one job: moving leads toward closed-won.
3. أتمتة سير العمل
إدارة علاقات العملاء يوم الاثنين: The automation builder reads like a sentence. Pick a trigger, pick an action, done in just a few clicks. Rules can assign owners, set task dependencies, and fire reminders.
إغلاق نظام إدارة علاقات العملاء: Workflows chain calls, email sequences, and follow ups into one track. Automated reminders keep reps on schedule without manual effort. The focus stays on outreach, not general operations.
⚠️ تحذير: Monday counts automation actions per month, and the allowance rises with higher tiers. Heavy automation on the basic plan runs out fast.
4. Daily Work Hub: Boards vs Inbox
إدارة علاقات العملاء يوم الاثنين: Your day starts on a board. Because Monday work management sits underneath, task management and deal work share one home. That suits software teams, a research team, or event planning crews juggling both.
إغلاق نظام إدارة علاقات العملاء: Your day starts in the inbox. Every reply, missed call, and task queues in one list. Reps clear it top to bottom, which keeps the whole team on the same page.
5. Reporting & Custom Dashboards
إدارة علاقات العملاء يوم الاثنين: Dashboards pull widgets from several boards at once. You can chart revenue, workload, and project progress in one place. All the data stays live as records change.
إغلاق نظام إدارة علاقات العملاء: Built-in reports cover activity, calls, and pipeline health, with custom graphs on paid tiers. G2 reviews call the reporting layer thin for deeper analysis. Many teams export to a spreadsheet instead.
6. Team Collaboration & Communication
إدارة علاقات العملاء يوم الاثنين: Comments hang off each item, so people discuss work where it happens. File sharing, mentions, and guest access round out the collaboration features. Resource views show who carries too much.
إغلاق نظام إدارة علاقات العملاء: The conversation panel stores every call recording, email, and نص against the lead. Managers listen live and whisper advice mid-call. It is built to talk to customers, not to run internal projects.
7. Project Views: Kanban Board & Gantt Chart
إدارة علاقات العملاء يوم الاثنين: A kanban board handles stage-by-stage work. Switch to the gantt chart view for dependencies and dates. Timeline and calendar views round out the set.
Gantt charts matter most when deals trigger delivery work. Here is that view in action.
إغلاق نظام إدارة علاقات العملاء: There is no gantt chart and no board view for projects. Close keeps a list and a pipeline. If you need project management tools, you will pair it with another app.
8. عمليات التكامل مع جهات خارجية
إدارة علاقات العملاء يوم الاثنين: Over 50 apps connect through the integrations center, including Slack, Google Calendar, Google Sheets, and Microsoft Teams. Two-way sync keeps records aligned. An open API covers anything missing.
إغلاق نظام إدارة علاقات العملاء: Around 80 integrations connect, covering Zoom meetings, calendars, and marketing tools. A few connectors found in bigger platforms are still missing. Check your stack before you commit.
9. AI & Smart Features
إدارة علاقات العملاء يوم الاثنين: Smart automation suggests rules based on how your boards behave. It can draft updates and sort incoming requests.
Monday also ships an MCP connector so outside أدوات الذكاء الاصطناعي can read and write board records.
إغلاق نظام إدارة علاقات العملاء: Sales AI summarizes calls and drafts replies from email templates. It also scores which lead deserves attention next. Bulk email sending runs from the same screen.
10. التسعير والتكلفة
Here are both platforms priced side by side. Figures are per seat, per month.
| المستوى | إدارة علاقات العملاء يوم الاثنين | إغلاق نظام إدارة علاقات العملاء |
|---|---|---|
| دخول | الأساسي - 9 دولارات/للمستخدم/شهريًا | Essentials — $35/seat/month |
| منتصف | السعر القياسي - 12 دولارًا أمريكيًا/للمستخدم/شهريًا | Growth — $99/seat/month |
| قمة | النسخة الاحترافية - 19 دولارًا أمريكيًا/للمستخدم/شهريًا | Scale — $139/seat/month |
إدارة علاقات العملاء يوم الاثنين: Three tiers, all under $20 per user. The Pro tier unlocks all the features most small teams need, and a five-person team on it pays $95 monthly. Seats are sold in blocks, so check the count before you pick a plan.
إغلاق نظام إدارة علاقات العملاء: The same five reps on Growth pay $495 monthly. That buys phone infrastructure Monday does not include. Whether it pays back depends on your call volume.
سيناريوهات مختلفة
| إذا كنت بحاجة إلى | يختار | لماذا |
|---|---|---|
| ميزانية محدودة | إدارة علاقات العملاء يوم الاثنين | Roughly a quarter of the seat cost |
| Heavy outbound phone calls | إغلاق نظام إدارة علاقات العملاء | Power dialer and predictive dialer |
| Managing projects and deals | إدارة علاقات العملاء يوم الاثنين | Boards, gantt charts, task management |
| Fast rep onboarding | إغلاق نظام إدارة علاقات العملاء | One inbox, little training needed |
| إعداد التقارير المتقدمة | إدارة علاقات العملاء يوم الاثنين | Custom dashboards across boards |
| إعداد مناسب للمبتدئين | إدارة علاقات العملاء يوم الاثنين | Customizable templates for common workflows |
💰 ميزانيتك
Monday’s paid plans start at $9 per user monthly. Close asks $35 per seat before you touch its professional features.
🔌 مجموعة أدواتك التقنية
Close carries more connectors at 80-plus, including Zoom meetings. Monday connects to Google Calendar, Google Sheets, and Slack out of the box.
📞 عملية البيع الخاصة بك
If reps dial all day, Close wins outright. If your sales process runs on email and handoffs to delivery, Monday fits better.
🎓 مستوى خبرتك
Close is the simpler tool to learn. Monday’s feature set is deeper, which means more power and a longer ramp for new users.
🆓 تجارب وعروض توضيحية مجانية
Close gives you 14 days with no card required. Monday lets you trial paid plans and keeps a free version on its work management side.
🛟 خيارات الدعم
Monday runs 24/7 live chat plus a community forum and video library. Close leans on its help center, API docs, and hands-on migration help.
دليل التبديل
Already running one of these? Here is what changes if you move.
🔄 Switching from Monday CRM to Close CRM?
✅ ما ستجنيه:
- A dialer inside the CRM, so reps stop switching apps
- Live call coaching for training junior sellers
- One inbox that merges email, SMS, and calls
❌ ما ستخسره:
- Kanban, gantt, and calendar project views
- Built-in time tracking and resource planning
- Cross-board dashboards for advanced reporting
📋 كيفية التبديل:
- Export each Monday board to CSV, one per object
- Start the 14-day Close trial and request migration help
- Import leads, then rebuild your pipeline stages and Smart Views
🔄 Switching from Close CRM to Monday CRM?
✅ ما ستجنيه:
- Seat costs drop by more than half at every tier
- Project management platforms features beside your pipeline
- Custom dashboards, collaboration tools, and guest access
❌ ما ستخسره:
- Native calling, SMS, and both dialers
- Call recordings stored against each lead
- The single-inbox rhythm reps get used to
📋 كيفية التبديل:
- Export leads, contacts, and opportunities from Close
- Create a Monday account and pick a CRM template
- Import your files, then map columns and rebuild automations
ما لم تتناوله مراجعتنا
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, custom pricing negotiations, or single sign-on. Call quality across regions and mobile app performance also sit outside our scope. If you run 100 seats or need deep security review, your checklist will look different from ours.
الحكم النهائي
| فئة | الفائز |
|---|---|
| 💰 الأسعار | إدارة علاقات العملاء يوم الاثنين |
| 🚀 الميزات الأساسية لنظام إدارة علاقات العملاء | إدارة علاقات العملاء يوم الاثنين |
| 📞 Calling & Outreach | إغلاق نظام إدارة علاقات العملاء |
| 📊 Reporting & Dashboards | إدارة علاقات العملاء يوم الاثنين |
| 👶 سهولة الاستخدام | إغلاق نظام إدارة علاقات العملاء |
| 🔌 عمليات التكامل | إغلاق نظام إدارة علاقات العملاء |
| 🗂️ Project Views | إدارة علاقات العملاء يوم الاثنين |
| 🏆 الفائز الإجمالي | إدارة علاقات العملاء يوم الاثنين |
🏆 الفائز: مونداي سي آر إم
فاز برنامج Monday CRM بأربعة من أصل سبعة فئات.
الأفضل لـ: Small business teams, agencies handling delivery work, and companies that want one platform for sales and projects
These two products solve different problems. Monday is a work management platform with a sales layer on top. Close is a calling machine with a customer database attached.
Close is the better tool for a team that dials all day. Nothing in Monday matches its dialers, and the onboarding speed is real.
For everyone else, Monday CRM does more for less money. It tracks deals, projects, and workloads without a second subscription.
المزيد من مقارنة إدارة علاقات العملاء يوم الاثنين
Here is how Monday measures up against other management tools:
مقارنة بين نظام إدارة علاقات العملاء (CRM) من Monday ونظام HubSpot
Monday wins on: Lower seat cost, board-style project views, deeper board customization
تفوقت شركة HubSpot في: A genuinely free tier, marketing email depth, native مقابلة scheduling
نظام إدارة علاقات العملاء يوم الاثنين مقابل محرك الأنابيب
Monday wins on: Project timelines beside deals, cross-board dashboards, wider template library
فاز فريق بايب درايف في: A tighter pipeline-only workflow, faster deal entry, built-in call logging
نظام إدارة علاقات العملاء يوم الاثنين مقابل انقر فوق
Monday wins on: A calmer interface, clearer sales templates, faster setup for non-technical teams
تتفوق شركة كليك أب في: A cheaper first paid tier, more task management depth, docs and whiteboards included
مقارنة بين نظام إدارة علاقات العملاء (CRM) من الاثنين ونظام إدارة علاقات العملاء (CRM) من Zoho.
Monday wins on: Visual boards over form-heavy screens, simpler automation building, faster team adoption
Zoho wins on: A larger native product suite, lower cost at scale, sharper forecasting reports
المزيد من مزايا نظام إدارة علاقات العملاء Close CRM مقارنةً
And here is where Close lands against its own rivals:
مقارنة بين Close CRM و HubSpot
انتصارات متقاربة في: Dialing built into the record, faster rep onboarding, no add-on needed for calls
تفوقت شركة HubSpot في: Free entry plan, richer reporting suite, far more integrations
مقارنة بين نظام إدارة علاقات العملاء Close CRM ونظام إدارة علاقات العملاء Freshsales CRM
انتصارات متقاربة في: Predictive dialing volume, cleaner single inbox, live call coaching
فازت شركة Freshsales في: A cheaper entry seat, built-in chat channels, stronger deal forecasting
مقارنة بين نظام إدارة علاقات العملاء Close CRM كيب
انتصارات متقاربة في: Outbound call handling, simpler daily workflow, quicker data import
فاز كيب في: Marketing automation depth, invoicing and payments, landing page building
مقارنة بين نظام إدارة علاقات العملاء Close CRM Salesforce
انتصارات متقاربة في: Setup measured in days, no consultant required, calling included in the seat price
تتفوق Salesforce في: Customization for any process, enterprise reporting, a huge partner marketplace
الأسئلة الشائعة
ما هو استخدام موقع Monday.com؟
Teams use it to run projects, pipelines, and processes on shared boards. It covers sales, marketing, human resources, and software development inside one workspace.
هل يوم الاثنين أداة لإدارة علاقات العملاء؟
Yes. Monday CRM is a dedicated product built on the same platform, with pipelines, contacts, and deal automation. It is also a project management tool.
ما هو نظام إدارة علاقات العملاء (CRM) المغلق؟
Close CRM is a sales platform for small and mid-sized teams. It merges calling, email, and SMS into one inbox with automation on top.
كم يبلغ المبلغ التقريبي شهرياً؟
Essentials costs $35 per seat monthly. Growth runs $99 and Scale $139. A 14-day free trial lets you test before paying.
كيف يختلف نظام Close عن أنظمة إدارة علاقات العملاء الأخرى؟
Most platforms store records and bolt on calling later. Close ships dialers, texting, and email sequences in the core product, then adds the database.
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