9 Best Salesforce Alternatives for Small Business in 2025

| 最后更新 Jul 13, 2025

最佳综合
pipedrive
4.75
  • Lead Management
  • Customize Deals
  • Pipedrive Projects
  • Pipedrive Campaigns
  • Powerful Analytics
  • 提供免费计划
  • Paid Plan Starts at $14
最佳价值
gohighlevel logo
4.50
  • Digital Marketing Engine
  • Capture New Leads
  • Nurture Leads
  • Automated Booking
  • Create Membership
  • 提供免费计划
  • Paid Plan Starts at $97
最具特色
键入
4.25
  • 自动化生成器
  • 功能强大 客户关系管理
  • 电子邮件和文本营销
  • 酷酷的登陆页面
  • 销售管道
  • 提供免费计划
  • 付费计划从 $249 开始
Salesforce alternatives

Feeling trapped by Salesforce’s high prices and confusing features?

You’re not alone.

Many small businesses are ditching the big-name 客户关系管理 and finding better value elsewhere.

In this post, we’ll break down the 9 best Salesforce alternatives that can save you money and headaches while boosting your sales.

Think of it as your guide to escaping Salesforce prison and finding 客户关系管理 freedom!

What is the Best Salesforce Alternative?

It depends on what you need!

Some CRMs are great for small businesses with simple needs.

Others have powerful features for bigger teams.

We’ve got options for every budget, from free trials to paid plans. Ready to see our top picks? Let’s dive in!

1. Pipedrive (⭐️ 4.75)

Pipedrive is a sales management tool that helps you track your deals & gives you a clear visual of your sales pipeline.

利用我们的 Pipedrive tutorial.

此外,请浏览我们的 Salesforce vs Pipedrive 比较!

Pipedrive Homepage

我们的看法

Pipedrive logo

Pipedrive is a solid choice for sales-focused businesses. It’s user friendly, visually appealing, & packed with helpful features. The only reason it doesn’t get a perfect 10 is that the lower-priced plans have some limitations.

主要优势

  • Laser focus on sales: Pipedrive is built to help you close more deals.
  • Visual pipeline management: See exactly where each deal stands.
  • Powerful automation: Automate tasks like sending emails and scheduling appointments.
  • 24/7 support: Get help whenever you need it.

定价

  • Essential: $14/user/month.
  • 高级: $24/user/month.
  • Professional: $49/user/month.
  • Power: $59/user/month.
  • 企业: $79/user/month.
Pipedrive Pricing

优点

  • 易于使用和导航。
  • It is a great visual pipeline.
  • 强大的自动化功能
  • 出色的客户支持。

缺点

  • Limited customization on lower plans.
  • It can be pricey for large teams.
  • Reporting could be more robust.

2. Gohighlevel (⭐️ 4.5)

GoHighLevel is an all-in-one platform built for agencies.

It helps manage leads, sales, and marketing efforts.

It bundles many essential 生意 tools into one.

利用我们的 GoHighLevel tutorial.

此外,请浏览我们的 Salesforce vs GoHighLevel 比较!

Building digital marketing in GoHighLevel

我们的看法

GoHighLevel

This is great for agencies and businesses wanting to consolidate tools. The automation capabilities are very strong. However, its vast feature set means it can be overwhelming for new users, and there’s a definite learning curve.

主要优势

  • All-in-one marketing platform.
  • White-labeling available.
  • Automated campaigns.
  • Lead-nurturing tools.
  • Comprehensive reporting.

定价

  • 启动器: $97/month.
  • 无限制: $297/month.
GoHighLevel Pricing

优点

  • All-in-one solution.
  • 用户友好界面
  • Powerful automation tools.
  • Extensive integrations.
  • Active community & support.

缺点

  • Steep learning curve.
  • It’s pricey for some.
  • Limited customization.

3. Keap (⭐️ 4.25)

Keap is tailored for small businesses.

It brings together sales and marketing functionalities.

This platform helps you organize contacts and follow up with leads effectively.

利用我们的 Keap tutorial.

此外,请浏览我们的 Salesforce vs Keap 比较!

什么是 Keap CRM

我们的看法

Keap CRM

Keap 是小型企业简化销售和营销工作的绝佳选择。它界面友好,功能丰富。不过,对于有更复杂需求的大公司来说,它可能不是最佳选择。

主要优势

  • 内置电子邮件营销功能: 向受众发送有针对性的电子邮件。
  • 易于使用的自动化 自动执行发送后续信息和分配线索等任务。
  • 销售管道管理: 跟踪交易,发现机会。
  • 电子商务集成: 将 Keap 与您的在线商店连接,以管理订单和客户。

定价

Keap 提供免费试用和简单的定价结构,让您轻松上手。

  • 简单计划:起价为 $249/月(按年计费),提供两个用户和 1500 个联系人。
Keap 定价

优点

  • 非常适合小型企业。
  • 易于学习和使用。
  • 强大的电子邮件营销工具
  • 出色的自动化功能

缺点

  • 随着你的成长,费用会越来越高。
  • 定制选项有限。
  • 不适合大型企业。

4. ActiveCampaign (⭐️ 3.75)

ActiveCampaign excels at email marketing.

It also provides strong automation features.

This helps you send targeted messages at just the right time.

利用我们的 ActiveCampaign tutorial.

此外,请浏览我们的 Salesforce vs ActiveCampaign 比较!

ActiveCampaign

我们的看法

ActiveCampaign

ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.

主要优势

  • Advanced automation: Create complex workflows to nurture leads and automate tasks.
  • Email marketing powerhouse: Send beautiful and effective email campaigns.
  • Built-in 客户关系管理: Manage contacts and track interactions.
  • Segmentation and personalization: Target specific groups of contacts with personalized messages.

定价

  • 启动器: $15/month.
  • : $49/month.
  • 专业: $79/month.
  • 企业: $145/month.
ActiveCampaign Pricing

优点

  • Robust automation capabilities.
  • Excellent email deliverability.
  • Detailed reporting and analytics.
  • Great for growing businesses.

缺点

  • It can be complex to learn.
  • Pricing can increase quickly.
  • It’s not as user-friendly as some options.

5. HubSpot (⭐️ 3.75)

HubSpot is a very popular platform.

It combines marketing, sales, and customer service tools.

This makes it a complete solution for many businesses.

Unlock its potential with our HubSpot tutorial.

此外,请浏览我们的 Salesforce vs HubSpot 比较!

What is Hubspot

我们的看法

Hubspot

HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.

主要优势

  • Free CRM: Start with a free plan with basic CRM features.
  • All-in-one platform: Access a marketing, sales, and service tools suite.
  • Extensive community and resources: Benefit from a wealth of knowledge and support.
  • Inbound marketing focus: Attract and engage leads with valuable content.

定价

  • Free Tools: Free for up to two users.
  • Marketing Hub Starter: $15/seat/month.
  • Starter Customer Platform: $15/seat/month.
  • Marketing Hub Professional + three seats: $800/month, additional seats at $45/month.
HubSpot Pricing

优点

  • Comprehensive features and tools.
  • Free CRM option.
  • Strong reputation and brand recognition.
  • Great for inbound marketing.

缺点

  • It can be expensive for small businesses.
  • It can be complex to learn and use.
  • Some features are limited to lower plans.

6. Freshsales CRM (⭐️ 3.75)

Freshsales 客户关系管理 is designed to help with sales.

It lets you easily manage customer information.

You can also track communications like calls and emails.

利用我们的 Freshsales CRM tutorial.

此外,请浏览我们的 Salesforce vs Freshsales CRM 比较!

Freshsales Homepagee

我们的看法

Freshsales CTA

Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.

主要优势

  • 用户友好界面 Easy to navigate and learn.
  • Built-in phone and email: Connect with customers directly from the platform.
  • AI-powered insights: Get helpful suggestions and predictions.
  • Affordable pricing: Offers a free plan and competitive paid plans.

定价

  • Growth + 500 Marketing Contacts: $9/user/month.
  • Pro + 500 Marketing Contacts: $39/user/month.
  • Enterprise + 500 Marketing Contacts: $59/user/month.
Freshsales crm pricing

优点

  • 直观且易于使用。
  • Affordable pricing options.
  • 非常适合小型企业。
  • Helpful AI-powered features.

缺点

  • 定制选项有限。
  • Reporting could be more robust.
  • There are not as many integrations as some competitors

7. Monday CRM (⭐️ 3.75)

星期一 客户关系管理 is a part of the Monday.com work OS.

It helps teams collaborate and manage tasks.

You can keep track of customer interactions and sales progress visually.

利用我们的 Monday CRM tutorial.

此外,请浏览我们的 Salesforce vs Monday CRM 比较!

monday CRM homepage

我们的看法

Monday CTA

Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM. However, it may not be best for those with complex sales needs or large teams.

主要优势

  • Visually appealing interface: Easy to navigate and understand.
  • Flexible and customizable: Adapt the platform to your specific needs.
  • Collaboration features: Work seamlessly with your team.
  • Integrations with popular apps: Connect with your favorite business tools.

定价

  • 免费: $0 free forever.
  • 基本: $9/seat/month.
  • 标准: $12/seat/month.
  • 专业: $19/seat/month.
  • 企业: Custom Pricing based on your needs.
monday pricing

优点

  • Visually appealing and user-friendly.
  • Flexible and customizable workflows.
  • 非常适合团队协作。
  • Integrates with popular apps.

缺点

  • It can be expensive for large teams.
  • Limited reporting capabilities.
  • Not as feature-rich as some competitors.

8. Instantly (⭐️ 3.5)

Want to reach more people and boost your sales?

Instantly is a powerful outreach platform that helps you connect with potential customers through email, 社交媒体, and more.

It’s designed to help you automate your outreach efforts and improve response rates.

利用我们的 Instantly tutorial.

此外,请浏览我们的 Salesforce vs Instantly 比较!

Instantly AI

我们的看法

instantly CTA

Instantly is a valuable tool for businesses that want to ramp up their outreach efforts. However, it’s important to note that it’s primarily an outreach platform, not a complete CRM solution.

主要优势

  • Multi-channel outreach: Connect with prospects through email, LinkedIn, Twitter, and more.
  • Personalized messaging: Tailor your messages to each recipient.
  • Automated follow-ups: Stay top-of-mind without lifting a finger.
  • Detailed analytics: Track your progress and identify what’s working.

定价

  • Growth CRM: $37.9/month, unlimited seats.
  • Hyper CRM: $77.6/month, unlimited seats.
Instantly Pricing

优点

  • Great for outreach and lead generation.
  • 强大的自动化功能
  • It helps improve response rates.
  • Easy to personalize messages.

缺点

  • It can be expensive for high-volume outreach.
  • The free plan is minimal.
  • Not a full-fledged CRM.

9. Capsule CRM (⭐️ 3.25)

胶囊 客户关系管理 offers a simple and user-friendly experience.

It focuses on managing your contacts and tracking sales opportunities.

It’s a great basic 客户关系管理 for small businesses.

Unlock its potential with our Capsule tutorial.

此外,请浏览我们的 Salesforce vs Capsule 比较!

Capsule Homepage

我们的看法

Capsule CTA

It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming. However, it might lack some of the more advanced features that larger or growing businesses might need, and its reporting options are not as robust as some competitors.

主要优势

  • Simple contact management.
  • Easy sales pipeline tracking.
  • 与许多应用程序集成。
  • Customizable fields available.
  • Mobile app for on-the-go access.

定价

  • 启动器: $18/user/month.
  • Growth: $36/user/month.
  • 高级: $54/user/month.
  • Ultimate: $72/user/month.
Capsule CRM Pricing

优点

  • Seamless integrations
  • Centralized contact management
  • Great contact management.
  • Effective sales pipeline tools.
  • Integrates with popular apps.

缺点

  • 定制选项有限。
  • Reporting could be more robust.
  • No built-in phone support.
  • Free plan is very limited.

购买指南

When doing our research to find the best Salesforce alternatives, we determined that using these factors:

  • 定价 How much does each product cost? We looked at monthly and annual pricing, plus any free trials.
  • 特点 What are the best features of each product? We compared marketing automation, lead management, and other key business tools.
  • Customer Data Management: How does each platform handle customer data? We looked at contact management, data 安全, and reporting capabilities.
  • Customer Service Tools: What customer service tools are included? We evaluated features like help desk integration, live chat, and customer support options.
  • 不利因素 What was missing from each product? We considered any limitations or drawbacks.
  • 支持或退款: Does the company offer a community, support, or refund policy? We checked for helpful resources and customer support options.
  • 集成: Does the 客户关系管理 software integrate with other essential business apps? We looked for compatibility with popular tools and platforms.
  • 易于使用: How user-friendly is the CRM system? We considered the interface and learning curve.
  • 可扩展性: Can the CRM platform grow with your business? We assessed whether it could handle increasing data and users.
  • 移动访问: Does the CRM offer a mobile app for accessing customer data on the go?
  • 自动化能力: How well does the platform automate repetitive tasks? We looked for features like workflow automation and email marketing automation.
  • Reporting and Analytics: What kind of reporting and business intelligence features are available? We assessed the ability to track key metrics and generate insights.
  • 定制: Can you customize the CRM software to fit your specific business needs?
  • Industry-Specific Features: Does the CRM offer specialized features for your industry?
  • Deployment: Is the CRM system cloud-based, on-premise, or a hybrid?
  • Reviews: What do other users say about the CRM? We checked online reviews and ratings.

总结

That’s a wrap on our Salesforce alternatives!

That’s a wrap on our Salesforce alternatives! We’ve covered a lot today.

Remember, the best CRM for you depends on your needs and budget.

Don’t be afraid to try out a few options. Most offer free trials, so you can test them before you commit.

Looking for customer service software that integrates with your enterprise resource planning system?

Want to boost customer satisfaction and improve your customer relationships?

Need help streamlining your marketing and sales processes?

Perhaps you’re looking for customer service software that integrates with your existing systems, or you want to explore sales automation tools for your sales teams.

Options like Zoho CRM are popular for their comprehensive features and reasonable cost per user.

We’ve done the research, so you don’t have to.

常见问题

Why should I consider Salesforce alternatives?

Salesforce can be expensive and complex, especially for small businesses. Alternatives often offer simpler interfaces, more affordable pricing, and features tailored to smaller teams.

What are the key features to look for in a Salesforce alternative?

Focus on features that align with your business needs, such as contact management, lead management, sales automation tools, marketing automation, and customer service tools.

Are there free Salesforce alternatives?

Yes! Several CRMs offer free plans with basic features, like HubSpot CRM and SuiteCRM. These are great options for small businesses or those just starting with CRM.

Can I import my data from Salesforce to another CRM?

Most CRM platforms offer data migration tools to help you import your existing Salesforce data. This ensures a smooth transition without losing valuable customer information.

What’s the best way to choose a Salesforce alternative?

Think about your budget, the features you need, and how many users will be using the system. Sign up for free trials and test out different options before making a decision.

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