Feeling lost trying to pick between Salesforce and Bitrix24?
It’s tough.
You’re probably tired of reading long, boring reviews that don’t tell you much.
Good news! We’re going to break down Salesforce vs Bitrix24 in a way that’s easy to understand.
Let’s find out which 客户关系管理 will truly help your business.
概述
We’ve put both Salesforce and Bitrix24 through their paces.
Our team spent weeks exploring each platform, testing features, and simulating real-world business scenarios.
This hands-on experience allows us to provide a clear, accurate comparison.
Ready to explore the world’s leading 客户关系管理? Sign up for a free trial of Salesforce!
定价： 它有免费计划。高级计划起价为每月 25 美元。
主要特点：
- Built-in Phone & Email
- AI-Powered Insights
- 交易管理
Ready to take control of your projects and boost your team’s productivity?
定价： 它有免费计划。高级计划起价为每月 49 美元。
主要特点：
- Platform customization
- Open-source flexibility
- On-premise option
什么是 Salesforce？
Okay, let’s talk about Salesforce. It’s a big name in 客户关系管理.
Think of it as a super-powered tool.
It helps businesses manage customer relationships. It does a lot more, too.
它具有很强的可定制性。
此外，探索我们最喜欢的 Salesforce 替代品…
准备好了解 Salesforce 的功能了吗？立即开始免费试用并体验一下！
主要优点
- 行业领导者： Salesforce 在 CRM 市场上占据主导地位是有原因的。
- 高度可定制： 量身定制 Salesforce，满足您的确切需求。
- 庞大的生态系统 与数以千计的应用程序和服务集成。
- 可扩展的解决方案： 发展业务的同时，CRM 也不会过时。
定价
Salesforce 提供各种计划以满足您的预算需求：
- 启动套件： 每月 $25/用户
- 专业套件 每月 $100/用户
- 企业： $165/用户/月
- 无限： 每月 $330/用户
- 爱因斯坦 1 号销售： 每月 $500/用户
优点
缺点
什么是 Bitrix24？
Now, let’s look at Bitrix24. It’s an all-in-one platform.
It does CRM, projects, and communication.
Think of it as a digital workspace. It’s designed to be user-friendly.
It covers many business needs.
此外，探索我们最喜欢的 Bitrix24 替代品…
Ready to take control of your projects and boost your team’s productivity? Bitrix24, with over 10 million users worldwide, gives you the tools you need to excel at project management.
主要优点
- 功能丰富的 CRM： 管理您的联系人、交易和销售渠道。
- 综合项目管理： 规划、跟踪并轻松协作项目。
- 内置通讯工具： 平台内的聊天、视频会议和文件共享。
- Website 建造者: Create landing pages and websites without any coding.
- 移动应用程序： 随时随地访问您的工作。
定价
- 基本的：每个组织每月 49 美元，5 个用户。
- 标准: $87/organization/month, 50 Users.
- 专业的: $175/organization/month, 100 Users.
- 企业: $350/organization/month, 250 Users.
优点
缺点
功能比较
Let’s break down the key differences.
Both Bitrix24 and Salesforce are strong CRM systems, but they cater to different needs.
Here’s a feature-by-feature look to help you decide which CRM platform best fits your business operations.
1. CRM Functionalities
- Salesforce：
- Offers deep CRM functionalities, particularly for large enterprises.
- Focuses on robust sales processes, lead scoring, and complex customer interactions.
- Bitrix24：
- Provides a wide range of CRM functionalities suitable for businesses of all sizes, including medium-sized businesses.
- Combines customer relations with project management and collaboration.
2. Collaboration Tools
- Salesforce：
- Enhances collaboration within enterprises or businesses through extensive integrations and shared workspaces.
- Bitrix24：
- It offers comprehensive collaboration tools, including video calls, file storage, and live chat, which is beneficial for businesses that need unified communication.
3.人工智能能力
- Salesforce：
- Integrates AI for data analysis, AI-generated ideas, and AI-written responses to enhance marketing efforts and sales efficiency.
- Bitrix24：
- Provides AI features such as thread summaries and 文本 translation, aiding in communication and quick information processing.
4.定制选项
- Salesforce：
- Provides highly customizable and scalable options, allowing for creating custom solutions to fit complex business requirements.
- Bitrix24：
- Offers customization options through task templates, feedback forms, and website widget configurations, catering to diverse business needs.
5. Marketing and Sales
- Salesforce：
- Strong focus on sales and marketing with tools for marketing campaigns, lead management, and detailed analytics.
- Bitrix24：
- Combines marketing and sales within its CRM experience, including tools for landing pages and external users access.
6. Reporting and Analytics
- Salesforce：
- Offers detailed analytics and reporting, giving businesses deep insights into their sales processes and customer data.
- Bitrix24：
- It provides reporting features, though they are generally less extensive than those of Salesforce, but it is still very useful for different businesses.
By comparing these features and capabilities.
You can better understand the different focuses of Bitrix24 vs Salesforce.
Make an informed decision when choosing the right CRM for your modern business.
最终裁决
So, which one wins? It really depends on your needs.
If you’re a big company needing lots of customization and deep data, Salesforce is your pick.
Yes, its pricing plans can be steep, but you get a powerful tool.
However, Bitrix24 is great if you’re a smaller business or want an all-in-one platform without breaking the bank.
Both Bitrix24 and Salesforce provide good features.
However, we lean towards Bitrix24 for its value and ease of use, especially for those just starting.
We’ve tried them both, so trust us, you’ll be in good hands.
More of Salesforce
以下是 Salesforce 与这些软件解决方案的简要比较：
- Salesforce vs Gohighlevel: Salesforce 是企业级 CRM，具有广泛的定制功能，是大型企业的理想选择，而 GoHighLevel 则提供一体化的营销和销售平台，通常受到小型企业和机构的青睐。
- Salesforce vs Pipedrive: Salesforce 是一款适用于销售、营销和服务的综合性、高度可定制的 CRM，而 Pipedrive 则侧重于直观的可视化销售管道管理，以简化销售流程。
- Salesforce vs Keap: Salesforce 为各种规模的企业提供了一个庞大的、可定制的 CRM 生态系统；Keap 则提供集成的销售和营销自动化，尤其适合小型企业。
- Salesforce vs ActiveCampaign: Salesforce 是一款广泛的企业级 CRM，具有强大的销售自动化功能，而 ActiveCampaign 则在营销自动化、电子邮件营销和客户旅程可视化方面表现出色。
- Salesforce vs Hubspot: Salesforce 强调深度定制和强大的报告功能，以满足复杂的业务需求，而 HubSpot 则提供集成的营销、销售和服务工具套件，界面更加友好。
- Salesforce vs Clickfunnels: Salesforce 是一款用于管理客户关系和销售的综合 CRM；ClickFunnels 则是专门设计的销售漏斗生成器，用于引导客户完成转换。
- Salesforce 与 Folk: Salesforce 是一款高度可扩展、功能丰富的客户关系管理软件，适用于复杂的运营和大型企业；Folk 则是一款更简单的协作式联系人管理和关系建立工具。
- Salesforce vs Instantly: Salesforce 是一个广泛的客户关系管理平台，涵盖客户管理的各个方面；Instantly 擅长自动 冷电子邮件推广 并为有针对性的宣传活动提供线索。
- Salesforce vs ClickUp: Salesforce 是一款功能强大的专用 CRM，用于管理客户互动和销售流程；ClickUp 是一款多功能工作管理平台，在其更广泛的项目管理工具中包含了 CRM 功能。
- Salesforce 与星期一: Salesforce 是一款强大的客户关系管理软件，具有广泛的数据模型，适用于各行各业的复杂工作流程；Monday CRM 提供高度可定制的可视化工作流程，已使用 Monday.com 进行项目管理的公司通常会使用它。
- Salesforce vs Capsule: Salesforce is an enterprise-grade CRM suitable for large organizations with complex needs; Capsule CRM is a simpler, user-friendly CRM, ideal for small to medium-sized businesses focused on core contact and sales tracking.
- Salesforce 与 Insightly: Salesforce 提供了一个全面、高度可定制的 CRM，可满足不同的业务需求；Insightly 提供了一个多功能的 CRM，集成了项目管理功能，因其易于使用而经常受到中小型企业的青睐。
- Salesforce vs Freshsales CRM: Salesforce 是一款高度可定制、可扩展的 CRM，为大型企业提供高级功能；Freshsales CRM 则侧重于人工智能驱动的销售洞察力和自动化，以简化销售管理，通常是小型团队的首选。
Bitrix24 的更多内容
以下是 Bitrix24 与这些软件解决方案的简要比较：
- Bitrix24 vs Gohighlevel: Bitrix24 is an all-in-one workspace with CRM, project management, and collaboration tools, while GoHighLevel is a sales and marketing platform emphasizing automation and lead generation.
- Bitrix24 与 Pipedrive 对比: Bitrix24 提供包括 CRM 和项目管理在内的综合套件，而 Pipedrive 则专注于直观的可视化销售渠道管理。
- Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
- Bitrix24 与 ActiveCampaign 对比: Bitrix24 是一款功能广泛的商业套件，而 ActiveCampaign 则专注于高级营销自动化、电子邮件营销活动和潜在客户培育。
- Bitrix24 与 Hubspot: Bitrix24 为业务运营提供了丰富的功能，但通常学习难度较大；HubSpot 则提供用户友好、集成的营销、销售和服务平台。
- Bitrix24 与 Clickfunnels 对比: Bitrix24 是一个带有 CRM 的综合业务管理系统；ClickFunnels 主要是一个用于构建销售渠道和登陆页面的工具。
- Bitrix24 与 Folk 对比: Bitrix24 是一个涵盖各种业务功能的全方位平台；Folk 是一个更专注、更具协作性的联系人管理系统。
- Bitrix24 与 即刻: Bitrix24 提供广泛的商业工具，包括 CRM；Instantly 专注于自动冷电子邮件推广和销售节奏。
- Bitrix24 与 点击: Bitrix24 是一个 CRM、项目管理和协作的集成平台；ClickUp 是一个具有可定制视图的多功能工作管理工具。
- Bitrix24 与周一对比: Bitrix24 通过 CRM 提供广泛的业务解决方案；Monday CRM 为项目和客户管理提供高度可视化和可定制的工作流程。
- Bitrix24 与 Capsule: Bitrix24 是一个功能丰富的平台，具有 CRM、任务管理和协作功能；Capsule CRM 是一个更简单、更精简的联系人和销售渠道管理器。
- Bitrix24 与 Insightly: Bitrix24 是一款综合性商业套件，具有强大的协作和项目工具；Insightly 是一款具有集成项目管理功能的 CRM，通常受到小型企业的青睐。
- Bitrix24 与 Freshsales 对比: Bitrix24 除了 CRM 之外还提供广泛的业务功能；Freshsales CRM 是一个以销售为中心的平台，具有 AI 驱动的洞察力，可用于潜在客户和交易管理。
常见问题
Is Bitrix24 really free?
Yes, Bitrix24 offers a free plan that includes basic CRM and task management. It’s a great way to test the platform before committing to a paid plan, and you can start using it for free today.
哪种 CRM 更适合小型企业？
Bitrix24 is generally better for small businesses. It’s more affordable and user-friendly. It combines CRM, project management, and communication tools, making it a comprehensive crm solution.
Does Salesforce have built-in text editing?
Salesforce does not offer built-in text editing like Bitrix24. Instead, it relies on integrations with other tools for advanced text editing.
Which platform has better customization?
Salesforce offers more extensive customization options and is designed to meet complex business needs. Bitrix24 offers customization, but it is less deep, though still very useful.
Which CRM features are suitable for marketing campaigns?
Both platforms have features suitable for marketing campaigns. Salesforce excels in advanced marketing automation, while Bitrix24 provides tools for basic marketing, such as landing pages and email marketing.
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