⚡ Hızlı Değerlendirme:
- Fiyatlandırma: Creatio starts at $25/user/month. Close CRM Koltuk başına aylık 35 dolardan başlıyor.
- En uygun kullanım alanı: Creatio suits workflow otomasyon, marketing and service. Close suits outbound sales teams.
- Temel fark: Creatio is a no code platform with a BPM engine. Close is a sales CRM with built in calling.
- Bizim tercihimiz: Creatio CRM, because it covers marketing, sales and service in one platform.
These two CRM products are not chasing the same buyer.
Creatio CRM is a no code platform to automate workflows across a whole company.
Close CRM is a sales tool built to help small businesses book more deals.
One gives you freedom to build applications. The other gives you a phone and a pipeline.
Your choice depends on how complex your operations really are.
Genel Bakış
This Creatio CRM vs Close CRM covers pricing, features, ease of use and support.
Our writers spent hands-on time with both CRM applications.
Bu notlar aşağıdaki "Ekibimizin Dikkat Çektiği Noktalar" bölümlerinde yer almaktadır.
Everything else comes from published specs, documentation and G2 reviews.
Sonunda, hangi aletin size uygun olduğunu bileceksiniz. işletme çevre.
Creatio CRM nedir?
Creatio CRM is a no code platform to automate workflows and CRM in one place.
It gives teams what the company calls a maximum degree of freedom over their own automation.
The software covers marketing, sales and service management from a single cloud system.
A native business process management engine runs complex workflows behind the scenes.
Creatio is headquartered in Boston, MA, with 700+ employees across six offices.
Thousands of customers launch millions of industry workflows daily in 100 countries.
Here is a closer look at how the platform works in practice.
🏆 Kazanan: Creatio CRM
Build applications without writing code. Automate sales, marketing and service in one platform.
Creatio CRM Fiyatlandırması
Creatio uses three seat-based tiers. Here is what each one costs.
| Plan | Fiyat | En İyisi İçin |
|---|---|---|
| Büyüme | 25$/kullanıcı/ay | Kodlama gerektirmeyen araçlarla başlayan küçük ekipler |
| Girişim | 55$/kullanıcı/ay | Companies needing deeper customization |
| Sınırsız | 85$/kullanıcı/ay | Full access to advanced features |
Fiyatlandırma Temmuz 2026'da doğrulanacaktır.
Ücretsiz deneme sürümü: Yes. Creatio offers a trial of the platform so you can test workflows before you buy.
Para iade garantisi: Refunds follow the signed subscription terms. Ask sales before you commit.
📌 Not: Creatio claims a 37% lower total cost of ownership. The company credits its flexible pricing and no-code architecture for that figure.
⚠️ Uyarı: Marketplace add ons and industry packages are priced separately. Confirm the full quote before you sign.
Creatio CRM'in Başlıca Faydaları
Here is what makes Creatio worth a look:
- No Code UI Designer: Drag-and-drop visual design tools let citizen developers build apps. No developer is required for most changes.
- İş Süreçleri Yönetimi: A native BPM engine handles workflow automation of real complexity. This is the defining part of the product.
- Sektör İş Akışları: Creatio offers ready workflows for 20 verticals. That cuts setup time for regulated sectors.
- Pazaryeri Eklentileri: Over 700 connectors, templates and ready-to-go packages are available. You can extend the site without custom code.
- Yapay Zeka Ajanları: Agents handle account research, lead conversion and ticket resolution on their own. Analytics and customizable dashboards support decisions.
- Kurumsal Güven: Long lasting relationships include AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group and BNP Paribas Group.
- Analist Takdir Belgesi: Creatio is named a Leader and Strong Performer in Gartner and Forrester reports. It was a Visionary in the 2025 Gartner Magic Quadrant for Sales Force Automation.
The screenshot below shows how those benefits appear inside the product.
Ekibimizin Fark Ettiği Şeyler
Bizim yazar set up a Creatio trial account and built a small workflow from scratch. Here is what stood out during that time:
Creatio CRM'in Artıları ve Eksileri
✅ Artıları
- No code tools let non-technical staff build applications
- Native BPM engine automates workflows of any complexity
- Covers marketing, sales and service in one platform
- Marketplace of 700+ connectors for other tools
- Entry pricing starts below most enterprise CRM options
❌ Dezavantajlar
- The breadth of options creates a steep learning curve
- No built in calling or power dialer for sales reps
- Add ons and industry packages raise the real cost
- Setup takes longer than a simple sales CRM
Close CRM nedir?
Close CRM is a sales platform built for small to medium-sized sales teams.
It focuses on turning leads into revenue rather than managing every department.
Email, calling and SMS sit together in a single gelen kutusu.
Sales reps can dial multiple numbers from a mobile device or desktop browser.
Close combines CRM and sales engagement, which is unusual for most other crms.
The product is often compared to sosyal yardım tools instead of traditional CRM software.
The walkthrough below shows the single inbox and dialer in action.
CRM'i kapatın
Call, email and metin prospects from one screen. Built for high-velocity outbound sales.
CRM Fiyatlandırmasını Kapat
Close CRM sells three seats-based plans. Here is the current structure.
| Plan | Fiyat | En İyisi İçin |
|---|---|---|
| Temeller | Koltuk başına aylık 35 dolar | Startup features for a küçük işletme |
| Büyüme | 99$/kişi/ay | Professional features and email sequences |
| Ölçek | 139$/kişi/ay | Call coaching and custom objects |
Fiyatlandırma Temmuz 2026'da doğrulanacaktır.
Ücretsiz deneme sürümü: Yes. Close offers a 14-day free trial with no card required to start.
Para iade garantisi: None advertised. The free trial is the way to test before you pay.
📌 Not: Every plan includes built in calling, texting and email. Advanced automation and collaboration land in the higher tiers.
⚠️ Pricing conflict: Our data sheet lists Essentials $35, Growth $99 and Scale $139 per seat. Other sources describe Startup, Professional and Enterprise plans at $59, $109 and $149 monthly, with $49, $99 and $139 annually. We use our verified figures above. Check the vendor site for your region and billing cycle.
Close CRM'in Başlıca Faydaları
Here is where Close earns its place:
- Dahili Arama: Make phone calls straight from the app with no separate phone system. Call quality is praised in G2 reviews.
- Power Dialer and Predictive Dialer: Both dialer modes automate the process for salespeople. Reps can work through more leads per hour.
- Akıllı Görünümler: Saved filters sort contacts by criteria you choose. That helps a sales team prioritize the right prospects.
- Otomatik Takip İşlemleri: Workflows send reminders and email sequences without manual data entry. Response rates climb with less effort.
- Hızlı İşbaşı Eğitimi: A CSV import tool and a free one-click migration tool move data from other tools. Support is proactive during onboarding.
- Canlı Koçluk: Managers can join calls and assist sales reps in real time. Activity lands on profile timelines automatically.
- Güvenlik ve Destek: Close emphasizes data security and offers a help center, API documentation and product updates.
The image below shows how those tools are grouped inside the app.
Ekibimizin Fark Ettiği Şeyler
Our writer ran a Close CRM trial and worked a short call list through the dialer. Here is what stood out:
CRM'in Artıları ve Eksileri
✅ Artıları
- Best-in-class call functionality straight from the browser
- Simple enough for full team engagement in days
- Email, calls and SMS share one inbox
- Free migration help and a 14-day free trial
❌ Dezavantajlar
- Reporting is weak for deeper sales analysis
- Less customizable than rival CRM options
- Entry-level pricing sits mid-tier and feels expensive
- Integrates with 80+ apps but misses some key ones
Özellik Karşılaştırması
Below we compare ten areas that decide most CRM purchases. The table gives you the short version first.
| Özellik | Creatio CRM | CRM'i kapatın |
|---|---|---|
| Başlangıç Fiyatı | 25$/kullanıcı/ay | Koltuk başına aylık 35 dolar |
| Ücretsiz Deneme | ✅ | ✅ 14 gün |
| No Code App Builder | ✅ | ❌ |
| İş Süreci Yönetimi | ✅ | ❌ |
| Dahili Arama | ❌ | ✅ |
| Güçlü Arama Cihazı | ❌ | ✅ |
| Pazarlama Kampanyaları | ✅ | Sınırlı |
| Hizmet Yönetimi | ✅ | ❌ |
| Entegrasyonlar | 700'den fazla bağlantı noktası | 80+ tools |
| En İyisi İçin | Workflow automation across a company | Dış satış ekipleri |
1. No Code Platform and Customization
Creatio CRM: Studio Creatio is the low code platform layer where you build applications with drag-and-drop tools. Customization is effectively unlimited, so citizen developers can shape the system around how your company actually works.
CRM'i Kapat: You get custom fields, custom objects and multiple pipelines, and that is the ceiling. Close is not as customizable as rival platforms, which limits its adaptability for unusual processes.
2. Workflow Automation and Business Process Management
Creatio CRM: A native business process management engine automates workflows of real complexity. This code platform to automate work is the reason organizations often report a 70% cut in rollout time versus traditional CRMs.
CRM'i Kapat: Workflows handle follow ups, reminders and sequenced tasks for sales reps. They cut manual data entry, but they stay inside the sales process rather than crossing departments.
⚠️ Uyarı: A no code platform still needs an owner. Someone on the creatio team has to maintain the processes you build.
3. Yapay Zeka Özellikleri
Creatio CRM: AI agents run account research, lead conversion and ticket resolution without a human trigger. The technology also feeds analytics and dashboards for data-driven decisions.
CRM'i Kapat: Sales AI summarizes calls and suggests next steps for each lead. The scope is narrower and aimed squarely at rep productivity.
4. Marketing Campaigns and Lead Management
Creatio CRM: Marketing Creatio is a multichannel omnichannel marketing platform for tracking leads, prospects and customers. You can orchestrate customer journey stages and run marketing campaigns from the same records your reps use.
CRM'i Kapat: Bulk email, email templates and email sequences cover outbound marketing basics. There is no campaign builder for a full customer journey across channels.
5. Customer Service and Conversations
Creatio CRM: A full-cycle, AI-powered service platform handles cases end to end. That is how Creatio helps enhance customer and employee experiences in one system.
CRM'i Kapat: Conversations keep every call, text and email thread with the right contact. It is support for the deal, not a service desk for clients after the sale.
6. Account Management and Customer Relationships
Creatio CRM: Client management covers account management, order management and long-term customer relationships. Customer data stays consolidated so nothing lives in a spreadsheet.
CRM'i Kapat: A single inbox unifies every message thread with a prospect. Search is quick, though there is no order management layer for post-sale work.
7. Sales Processes, Dialers and Reporting
Creatio CRM: Sales Creatio is an end-to-end platform built to accelerate sales processes of any complexity. Reporting is deep, with customizable dashboards and custom graphs, but there is no dialer.
CRM'i Kapat: The power dialer and predictive dialer let reps dial multiple numbers automatically, and call coaching lets a manager talk a rep through a live call. Users have said reporting is weak, which makes performance analysis harder.
8. Learning Resources and Product Updates
Creatio CRM: Podcasts, videos and academy courses explain how creatio products fit together. The vendor keeps communicating transparently about the roadmap and release date for each version.
CRM'i Kapat: A help center, API documentation and regular product updates back the app. An ROI calculator helps you model revenue before you buy.
9. Integrations and Other Tools
Creatio CRM: A marketplace of over 700 connectors covers most business software you already run. A developer can also build third-party integrations without touching the core.
CRM'i Kapat: Close integrates with over 80 apps, including Zoom meetings and common email providers. Some key connections found in larger CRM options are still missing.
10. Fiyatlandırma ve Maliyet
Here is the cost of both platforms side by side.
| Aşama | Creatio CRM | CRM'i kapatın |
|---|---|---|
| Giriş | Büyüme — Kullanıcı başına aylık 25 dolar | Temel Hizmetler — Koltuk başına aylık 35$ |
| Orta | Kurumsal — Kullanıcı başına aylık 55 ABD doları | Büyüme — Koltuk başına aylık 99 dolar |
| Tepe | Sınırsız — Kullanıcı başına aylık 85 dolar | Ücretlendirme — Koltuk başına aylık 139 dolar |
| Ücretsiz Deneme | Evet | Yes, 14 days |
Creatio CRM: Every tier is cheaper than the matching Close plan, and the top tier costs less than Close’s middle one. Add ons from the marketplace are the variable you need to price separately.
CRM'i Kapat: Entry pricing is mid-tier for a CRM, and the jump from Essentials to Growth is steep. You are paying for calling infrastructure that Creatio does not include.
Farklı Senaryolar
| İhtiyacınız varsa... | Seçmek | Neden |
|---|---|---|
| En düşük giriş maliyeti | Creatio CRM | $10 less per seat monthly |
| Heavy outbound calling | CRM'i kapatın | Dialers and local presence |
| Cross-department workflows | Creatio CRM | Native BPM engine |
| Setup in under a week | CRM'i kapatın | One-click migration tool |
| Marketing and service too | Creatio CRM | Three products, one platform |
💰 Bütçeniz
Creatio undercuts Close at every tier. Factor in marketplace add ons before you decide the cheaper option is truly cheaper.
🔌 Teknoloji Altyapınız
Creatio connects to more than 700 systems and lets you create custom links. Close covers the common stack but has real gaps.
📞 Satış Süreciniz
High-volume inside sales teams that live on phone calls should choose Close. Longer, multi-stage deals suit Creatio better.
🎓 Deneyim Seviyeniz
Close is simpler and reaches full team engagement quickly. Creatio rewards the ability to think in processes before you build.
🆓 Ücretsiz Deneme Sürümleri ve Demolar
Both vendors let you test before paying. Load real customer data into each one and compare the efficiency of daily tasks.
🛟 Destek Seçenekleri
Close is described as proactive during onboarding, with free migration help and training. Creatio leans on partners for local presence and shows genuine care through its academy and community.
Geçiş Kılavuzu
Already running one of these? Here is what changes when you move.
🔄 Switching from Creatio CRM to Close CRM?
✅ Kazanacaklarınız:
- Built in calling, SMS and a predictive dialer
- A far shorter onboarding curve for sales reps
- One inbox for every conversation with a lead
❌ Kaybedecekleriniz:
- The no code platform for building applications
- Marketing campaigns and service management
- Industry workflows for 20 verticals
📋 Nasıl geçiş yapılır:
- Export contacts, leads and opportunities from Creatio as CSV
- Start the 14-day free trial and run the one-click migration tool
- Rebuild your pipelines, smart views and email sequences
🔄 Switching from Close CRM to Creatio CRM?
✅ Kazanacaklarınız:
- Workflow automation across every department
- Stronger reporting, dashboards and AI insights
- Marketing, sales and service under one login
❌ Kaybedecekleriniz:
- The dialer and browser-based phone calls
- Call coaching for live rep training
- The speed of a setup measured in days
📋 Nasıl geçiş yapılır:
- Export your Close data, including call logs and notes
- Map fields to Creatio objects with a partner or admin
- Import, then build your first process in Studio Creatio
İncelememizin Kapsamadığı Şeyler
This comparison focused on small and mid-sized teams managing everyday sales and service work. We did not test large multi-region rollouts, custom API builds or telephony quality across carriers. Pricing reflects July 2026 published rates and may shift by region or contract. If you run a 200-seat operation, your priorities will differ from what we covered here.
Nihai Karar
| Kategori | Kazanan |
|---|---|
| 💰 Fiyatlandırma | Creatio CRM |
| 🧩 Özelleştirme | Creatio CRM |
| ⚙️ İş Akışı Otomasyonu | Creatio CRM |
| 📞 Calling and Outreach | CRM'i kapatın |
| 👶 Kullanım Kolaylığı | CRM'i kapatın |
| 📊 Raporlama | Creatio CRM |
| 🔌 Entegrasyonlar | Creatio CRM |
| 🏆 Genel Kazanan | Creatio CRM |
🏆 KAZANAN: CREATIO CRM
Creatio CRM wins 5 of 7 categories.
En uygun kullanım alanı: workflow automation, marketing campaigns, service management, and companies that want to build applications without a developer.
Creatio CRM and Close CRM solve different problems. Creatio is a low code platform for managing work across a whole company, while Close is a focused engine for outbound sales.
Close is the better pick if your revenue comes from phone calls and your team is small. Nothing in Creatio matches its dialer.
For everyone else, Creatio gives more platform for less money and room to grow into it.
Creatio CRM'in Daha Fazla Özelliği Karşılaştırıldı
Here is how Creatio measures up against other CRM options.
Creatio CRM ve Salesforce karşılaştırması
Creatio şu konularda kazanıyor: lower seat pricing, no-code changes without an admin, faster rollout of new processes
Salesforce şu konularda kazanır: partner network size, third-party app volume, hiring pool for certified staff
Creatio CRM ve HubSpot karşılaştırması
Creatio şu konularda kazanıyor: process automation depth, industry-specific templates, cost at higher seat counts
HubSpot şu konularda öne çıkıyor: free starting tier, content marketing tools, gentler first-week learning curve
Creatio CRM ile Monday CRM karşılaştırması
Creatio şu konularda kazanıyor: true BPM engine, service management module, enterprise governance controls
Pazartesi günü CRM şu konularda başarılı oldu: visual board simplicity, quicker team adoption, lighter admin overhead
This video walks through more Creatio alternatifleri.
Close CRM'in daha fazlası karşılaştırıldı
Here is how Close stacks up against other tools sales teams consider.
Close CRM ve Pipedrive karşılaştırması
Az farkla kazanılan maçlar: native dialer, SMS in the same thread, call coaching for managers
Pipedrive şu konularda galip geldi: cheaper entry seat, marketplace breadth, more forgiving reporting builder
Close CRM ve ActiveCampaign karşılaştırması
Az farkla kazanılan maçlar: outbound calling, rep-focused pipeline views, quicker sales onboarding
Aktif Kampanya şu konularda kazanır: lifecycle email automation, landing page tools, segmentation depth
Close CRM ve Freshsales CRM karşılaştırması
Az farkla kazanılan maçlar: dialer reliability, single-inbox design, migration support at signup
Freshsales CRM şu alanlarda öne çıkıyor: free plan availability, built-in chat channels, lower cost per seat
The clip below covers further Close alternatives worth a look.
Sıkça Sorulan Sorular
Creatio'da CRM nedir?
CRM stands for customer relationship management. In Creatio it means marketing, sales and service apps running on one no code platform with a shared customer database.
Creatio ne için kullanılır?
Companies use it to automate workflows, run marketing campaigns, manage sales pipelines and handle service cases. Non-technical staff can build apps with drag-and-drop tools.
Yakın dönem CRM nedir?
Close is a sales CRM for small and mid-sized teams. It merges email, calling and SMS in one inbox so reps can work leads without switching apps.
Aylık yaklaşık ne kadar ücret alıyor?
Essentials costs $35 per seat monthly. Growth is $99 per seat and Scale is $139 per seat. A 14-day trial lets you test first.
Close diğer CRM'lerden nasıl farklı?
Most CRMs store data and leave outreach to separate tools. Close bundles the dialer, texting and sequences inside the CRM itself, which suits high-volume calling teams.
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