Are you struggling to choose between Capsule CRM and Salesmate for your business in 2025?
It’s a tough decision! Both CRMs offer helpful features, but which one truly fits seu needs?
Many businesses get stuck trying to compare them.
This post simplifies the process.
We break down the key differences between Capsule CRM vs Salesmate, so you can confidently pick the right tool.
Visão geral
We’ve put Capsule CRM and Salesmate through their paces, exploring their features, pricing, and user experience.
Our hands-on testing and in-depth analysis will give you the clear comparison you need to make an informed decision.
Based on our data, Capsule CRM is the budget-friendly choice. Focused on simplicity and savings.
Preços: It has a free trial. Paid plan starts at $18/month
Principais características:
- Contact Management
- Sales Pipeline Management
- Project Boards
Ditch the sales chaos! Salesmate CRM offers a 15-day free trial. Experience the difference.
Preços: It has a free trial. The premium plan starts at $23/month.
Principais características:
- Built-in Calling
- Sales Automation
- Contact Management
What is Capsule CRM?
Now, let’s dive into Capsule CRM. It’s designed to be a simple CRM.
Think of it as your digital address book, but it is way more powerful.
It helps you keep track of contacts, deals, and communication.
It’s easy to use, and no complicated setup is needed.
Explore também nossos favoritos Capsule alternatives…
Nossa opinião
It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.
Principais benefícios
- Simple contact management.
- Easy sales pipeline tracking.
- Integra-se com muitos aplicativos.
- Customizable fields available.
- Mobile app for on-the-go access.
Preços
- Iniciante: $18/user/month.
- Crescimento: $36/user/month.
- Avançado: $54/user/month.
- Final: $72/user/month.
Prós
Contras
What is Salesmate?
Salesmate is a user-friendly CRM designed for small to medium-sized businesses.
It focuses on simplifying sales processes and improving customer engagement.
It’s pretty intuitive, even if you’re new to CRMs.
Explore também nossos favoritos Salesmate alternatives…
Nossa opinião
Ditch the sales chaos! Salesmate CRM offers a 15-day free trial. Experience the difference and close more deals. Sign up today!
Principais benefícios
- Built-in calling: Make and receive calls directly within Salesmate.
- Sales sequences: Automate your outreach with personalized emails and texts.
- Pipeline management: Visualize your sales process and identify bottlenecks.
- Aplicativo móvel: Access your CRM data on the go.
Preços
- Basic ($23/user/month): Contacts, Companies, Deals.
- Pro ($39/user/month): Product management, Goal Management.
- Business ($63/user/month): Team Management, Custom Module
Prós
Contras
Comparação de recursos
This analysis evaluates two dedicated crm software solutions: Capsule, a robust contact management system known for its simplicity and clear sales pipeline (from capsule crm review).
Salesmate CRM, a platform built for maximizing sales reps efficiency and focusing on long-term customer interactions.
This comparison clarifies which crm solution is the better fit for streamlined lead management versus comprehensive sales performance and sales forecasting.
1. Core Focus and Sales Pipeline
- Cápsula CRM: Built as a simple crm solution focused on providing a robust contact management system and guiding the sales cycle. It excels at sales pipeline management, ensuring sales reps can clearly track deals.
- CRM Salesmate: A robust crm solution built to drive sales performance and manage sales forecasting. It emphasizes pipeline management and advanced sales process execution, making it popular with firms like a imobiliária company.
2. Contact and Lead Management
- Cápsula CRM: Highly focused on organizing all customer dados and activities under a robust contact management system. It facilitates deep customer interactions and simple lead management.
- CRM Salesmate: Provides strong lead management capabilities, allowing users to track deals and quickly convert prospects. It aims to build lasting customer relationships by keeping all customer data accessible for sales reps.
3. Pricing and Affordability
- Cápsula CRM: Offers a generous free version and scales with predictable per user pricing, making the capsule crm cost transparent. Its basic free plan is great for single user or small teams needing simplicity.
- CRM Salesmate: Does not offer a free perpetual plan but provides a 15-day free trial. It offers tiered pricing based on features and number of sales reps, providing an overall good value for its comprehensive crm software.
4. Automation and Workflows
- Cápsula CRM: Offers light task management and basic automação centered around the sales pipeline but lacks the depth of full marketing automation or complex conditional logic.
- CRM Salesmate: Features strong marketing automation and sequences for communication and follow-ups. It helps sales reps automate repetitive task management, freeing them up for customer interactions.
5. Task Management and Activities
- Cápsula CRM: Provides straightforward task management linked directly to contacts and opportunities, ensuring sales reps know what to do next in the sales process.
- CRM Salesmate: Offers robust task management and activities logging, integrating closely with sales pipeline stages and maximizing sales performance. It is designed to be the “fourth crm” in terms of popularity and ease of use.
6. Email and Integration Ecosystem
- Cápsula CRM: Integrates well with Google Workspace and Microsoft Apps like Outlook. It focuses on clean customer interactions logging rather than complex outbound campaigns.
- CRM Salesmate: Features built-in email sync and sales engagement tools, integrating deeply with Microsoft Apps and others. It aims to unify communication and customer data to build lasting customer relationships.
7. Reporting and Analytics
- Cápsula CRM: Provides functional relatórios tools on the sales pipeline and activities, but the depth is limited compared to enterprise tools. The focus is on simple visibility of customer data.
- CRM Salesmate: Offers advanced sales reporting tools and powerful sales forecasting features to help sales reps and managers evaluate sales performance and track deals effectively.
8. Mobile Accessibility and Apps
- Cápsula CRM: Offers a user-friendly, dedicated mobile app for managing contact management and the sales pipeline on the go, facilitating instant logging of customer interactions.
- CRM Salesmate: Provides excellent, feature-rich mobile apps that support full sales process management, including communications and updates on sales forecasting and pipeline management.
9. Relationship Longevity
- Cápsula CRM: Its primary strength is maintaining a robust contact management system for long-term customer data and relationship history, ensuring lasting customer relationships.
- CRM Salesmate: Dedicated to sales success, it includes features to actively build lasting customer relationships by ensuring timely follow-ups and strong account management post-sale.
What to Look for in a CRM Tool?
Choosing the right crm system is a critical decision for any growing negócios.
O best crm solutions are designed to streamline your multiple sales pipelines and enhance all your key business processes.
When evaluating platforms, consider these essential features:
- Escalabilidade: Can the CRM grow with your business? Can it be used in project management?
- Personalização: Can you tailor it to your specific workflows?
- Integrações: Does it connect with your other business tools?
- Mobile Access: Is there a mobile app for on-the-go management?
- Suporte ao cliente: What level of support is offered?
- Training: Are there resources to help you and your team learn the system?
- Segurança: Does the CRM have robust security measures to protect your data?
Veredicto final
Choosing between Capsule CRM and Salesmate depends heavily on your specific business needs.
Capsule CRM is a solid choice if you prioritize simplicity and ease of use, especially for basic contact management and sales tracking.
However, if you’re looking for a more comprehensive solution with robust sales automation, marketing features, and in-depth reporting.
Salesmate is a better long-term investment.
In our testing, we leaned towards Salesmate due to its broader feature set and scalability, which make it suitable for growing businesses.
Our hands-on experience gives us confidence in this recommendation.
Don’t just take our word for it—test both platforms yourself!
Most offer free trials, allowing you to experience their strengths firsthand and make the best decision for your 2025 strategy.
More of Capsule CRM
Here’s a brief comparison of Capsule CRM with these software solutions:
- Capsule CRM vs Pipedrive: Capsule CRM offers a simple solution for managing contacts and sales, whereas Pipedrive is a visually driven sales pipeline management tool.
- Capsule CRM vs GoHighLevel: Capsule is easy to use. It helps you manage your contacts and sales process. It is great for keeping things simple and organized. GoHighLevel is a much bigger tool. It has many tools for marketing and sales.
- Capsule CRM vs Keap: Capsule CRM focuses on simplicity and affordability for contact and sales tracking; Keap offers extensive marketing and sales automation features, often at a higher cost.
- Capsule CRM vs ActiveCampaign: Capsule CRM offers solid contact and pipeline management, while ActiveCampaign delivers powerful marketing automation, email campaigns, and advanced segmentation.
- Capsule CRM vs Hubspot: Capsule CRM is a user-friendly, affordable CRM for managing customer interactions; HubSpot provides a vast suite of marketing, sales, and service tools, with free and scalable paid options.
- Capsule CRM vs Clickfunnels: Capsule CRM is a tool for managing customer relationships; ClickFunnels specializes in building sales funnels and optimizing conversion processes.
- Capsule CRM vs Folk: Capsule CRM is a simple contact management solution, whereas Folk emphasizes collaborative contact organization and enrichment with modern features.
- Capsule CRM vs Instantly: Capsule CRM focuses on general contact and sales management; Instantly is tailored for automated cold email outreach and sales engagement.
- Capsule CRM vs Clickup: Capsule CRM is a dedicated CRM solution, while ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
- Capsule CRM vs Monday CRM: Capsule CRM offers simple contact and sales pipeline management; Monday CRM provides highly customizable visual workflows and extensive team collaboration features.
- Capsule CRM vs Insightly: Capsule CRM focuses on ease of use and contact tracking, while Insightly offers a more comprehensive CRM with advanced project management features.
- Capsule CRM vs Freshsales CRM: Capsule CRM prioritizes simplicity in sales and contact management, while Freshsales CRM offers a more robust sales platform with AI-powered insights and advanced analytics.
- Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
- Capsule CRM vs Zendesk: Capsule CRM focuses on sales and customer relationship management, while Zendesk is primarily a customer service platform that excels in ticketing and support solutions.
More of Salesmate
Here’s a brief comparison of Salesmate with these software solutions:
- Salesmate vs Pipedrive: Salesmate offers intuitive sales pipeline management with built-in calling, whereas Pipedrive excels in visual pipeline clarity and allows effortless deal progression.
- Salesmate vs GoHighLevel: Salesmate is known for being easy to use. It helps sales teams with their deals and customer talks. GoHighLevel is a much bigger tool. It’s for marketing agency businesses.
- Salesmate vs Keap: Salesmate provides a user-friendly interface with customizable deal pipelines for visual tracking, while Keap delivers powerful sales and marketing automation with strong sales funnel capabilities.
- Salesmate vs ActiveCampaign: Salesmate prioritizes sales pipelines and deal tracking within its CRM; ActiveCampaign integrates sales and marketing automation for a holistic customer view and excels in email marketing.
- Salesmate vs Hubspot: Salesmate offers a transparent, affordable CRM with strong sales automation; HubSpot is a comprehensive suite for marketing, sales, and service, with tiered pricing and more extensive features.
- Salesmate vs Clickfunnels: Salesmate is a CRM designed for managing sales and customer relationships; ClickFunnels is a specialized tool for building high-converting sales funnels and landing pages.
- Salesmate vs Folk: Salesmate is a full-fledged CRM for sales teams with robust pipeline management and automation. Folk is a simpler contact management tool focused on organization and collaboration.
- Salesmate vs Instantly: Salesmate provides a comprehensive sales CRM with pipeline management and multi-channel outreach; Instantly specializes in scaled cold email outreach and lead generation.
- Salesmate vs Clickup: Salesmate is a dedicated sales CRM for pipeline management and deal tracking; ClickUp is an all-in-one productivity platform with project management, task tracking, and CRM functionalities.
- Salesmate vs Monday CRM: Salesmate is a focused sales CRM with built-in email marketing and strong deal management; Monday CRM offers highly customizable visual workflows and broad work OS capabilities.
- Salesmate vs Capsule CRM: Salesmate is a comprehensive solution with sales automation and detailed reporting; Capsule CRM is a simpler, user-friendly contact management tool, often more basic.
- Salesmate vs Insightly: Salesmate provides a user-friendly CRM primarily for sales activities; Insightly offers a more robust CRM with integrated project management functionality.
- Salesmate vs Freshsales CRM: Salesmate delivers detailed, real-time reporting and extensive workflow customization; Freshsales CRM offers an intuitive interface with AI assistance and broader automation.
- Salesmate vs Salesforce: Salesmate is a user-friendly CRM ideal for small to medium businesses, offering straightforward sales management; Salesforce is a highly customizable, scalable, enterprise-level CRM with a vast feature set.
Perguntas frequentes
Is Capsule CRM good for small businesses?
Yes, Capsule CRM is a great option for pequenas empresas needing a simple and affordable CRM. It excels at contact management and basic sales tracking, making it easy to get started and manage customer relationships without overwhelming complexity.
Does Salesmate integrate with other apps?
Salesmate offers integrations with various popular business apps, including email marketing platforms, communication tools, and other sales-related software. Check their website or documentation for a full list of supported integrations to ensure it fits your workflow.
Which CRM is easier to use, Capsule or Salesmate?
Capsule CRM generally has a reputation for being more user-friendly, especially for beginners. Its interface is cleaner and simpler. However, Salesmate is also designed to be intuitive, and most users find it easy to learn with a little exploration.
What are the key differences between Capsule CRM and Salesmate pricing?
Capsule CRM typically offers simpler pricing tiers, often based on the number of contacts. Salesmate’s pricing is usually tiered based on features, with higher tiers unlocking more advanced sales automation, reporting, and customization options.
Which CRM is better for sales automation?
Salesmate is the stronger choice for businesses that prioritize sales automation. It offers more robust features for automating tasks, workflows, and follow-ups, which can significantly improve sales efficiency and productivity compared to Capsule CRM.
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