9 Best Salesforce Alternatives for Small Business in 2025

oleh | Terakhir diperbarui 13 Juli 2025

Terbaik Secara Keseluruhan
pipedrive
4.75
  • Lead Management
  • Customize Deals
  • Pipedrive Projects
  • Pipedrive Campaigns
  • Powerful Analytics
  • Uji coba gratis tersedia.
  • Paid Plan Starts at $14
Nilai Terbaik
gohighlevel logo
4.50
  • Digital Marketing Engine
  • Capture New Leads
  • Nurture Leads
  • Automated Booking
  • Create Membership
  • Uji coba gratis tersedia.
  • Paid Plan Starts at $97
Paling Unggulan
keap
4.25
  • Pembuat Otomatisasi
  • Kuat CRM
  • Pemasaran melalui Email & SMS
  • Landing Page Keren
  • Saluran Penjualan
  • Uji coba gratis tersedia.
  • Paid Plan is at $299
Salesforce alternatives

Feeling trapped by Salesforce’s high prices and confusing features?

You’re not alone.

Many small businesses are ditching the big-name CRM and finding better value elsewhere.

In this post, we’ll break down the 9 best Salesforce alternatives that can save you money and headaches while boosting your sales.

Think of it as your guide to escaping Salesforce prison and finding CRM freedom!

What is the Best Salesforce Alternative?

It depends on what you need!

Some CRMs are great for bisnis kecil with simple needs.

Others have powerful features for bigger teams.

We’ve got options for every budget, from free trials to paid plans. Ready to see our top picks? Let’s dive in!

1. Pipedrive (⭐️ 4.75)

Pipedrive is a sales management tool that helps you track your deals & gives you a clear visual of your sales pipeline.

Maksimalkan potensinya dengan kami. Pipedrive tutorial.

Jelajahi juga Salesforce vs Pipedrive perbandingan!

Pipedrive Introduction

Our Take

Pipedrive logo

Pipedrive is a solid choice for sales-focused businesses. It’s user friendly, visually appealing, & packed with helpful features. The only reason it doesn’t get a perfect 10 is that the lower-priced plans have some limitations.

Manfaat Kunci

  • Laser focus on sales: Pipedrive is built to help you close more deals.
  • Visual pipeline management: See exactly where each deal stands.
  • Powerful automation: Automate tasks like sending emails and scheduling appointments.
  • Dukungan 24/7: Get help whenever you need it.

Harga

Semua rencana akan ditagih setiap tahun.

  • Lite: $14/user/month.
  • Pertumbuhan: $24/user/month.
  • Premium: $49/user/month.
  • Terakhir: $69/user/month.
Pipedrive Pricing

Pro

  • Easy to use and navigate.
  • It is a great visual pipeline.
  • Fitur otomatisasi yang kuat.
  • Layanan pelanggan yang sangat baik.

Kons

  • Limited customization on lower plans.
  • It can be pricey for large teams.
  • Pelaporan bisa lebih akurat.

2. Gohighlevel (⭐️ 4.5)

GoHighLevel is an all-in-one platform built for agencies.

It helps manage leads, sales, and marketing efforts.

It bundles many essential bisnis tools into one.

Maksimalkan potensinya dengan kami. Tutorial GoHighLevel.

Jelajahi juga Salesforce vs GoHighLevel perbandingan!

Membangun pemasaran digital di GoHighLevel

Our Take

Naik Level

Ini sangat bagus untuk agensi dan bisnis yang ingin mengkonsolidasikan alat. Kemampuan otomatisasinya sangat kuat.

Manfaat Kunci

  • Platform pemasaran serba guna.
  • Layanan white-label tersedia.
  • Kampanye otomatis.
  • Alat-alat untuk membina prospek.
  • Pelaporan komprehensif.

Harga

  • Starter: $97/bulan.
  • Tak terbatas: $297/bulan.
Harga GoHighLevel

Pro

  • Solusi lengkap.
  • Antarmuka yang ramah pengguna.
  • Alat otomatisasi yang ampuh.
  • Integrasi yang ekstensif.
  • Komunitas dan dukungan yang aktif.

Kons

  • Kurva pembelajaran yang curam.
  • Bagi sebagian orang, harganya mahal.
  • Kustomisasi terbatas.

3. Keap (⭐️ 4.25)

Keap is tailored for small businesses.

It brings together sales and marketing functionalities.

This platform helps you organize contacts and follow up with leads effectively.

Maksimalkan potensinya dengan kami. Keap tutorial.

Jelajahi juga Salesforce vs Keap perbandingan!

Keap Introduction

Our Take

Keap CRM

Keap adalah pilihan fantastis bagi bisnis kecil untuk menyederhanakan upaya penjualan dan pemasaran mereka. Platform ini mudah digunakan dan dilengkapi dengan fitur-fitur berharga.

Manfaat Kunci

  • Pemasaran email bawaan: Kirim email yang ditargetkan kepada audiens Anda.
  • Otomatisasi yang mudah digunakan: Otomatiskan tugas-tugas seperti mengirim pesan tindak lanjut dan menetapkan prospek.
  • Manajemen saluran penjualan: Lacak transaksi Anda dan identifikasi peluang.
  • Integrasi e-commerce: Hubungkan Keap dengan toko online Anda untuk mengelola pesanan dan pelanggan.

Harga

Keap menawarkan uji coba gratis dan struktur harga yang sederhana untuk membantu Anda memulai.

  • Rencana sederhana: Starts at $299/month (Annually Billed) and offers two users and 1500 contacts.
Harga Keap

Pro

  • Sangat cocok untuk usaha kecil.
  • Mudah dipelajari dan digunakan.
  • Alat pemasaran email yang ampuh.
  • Fitur otomatisasi yang sangat baik.

Kons

  • Biayanya bisa menjadi mahal seiring pertumbuhan bisnis Anda.
  • Opsi kustomisasi terbatas.
  • Tidak ideal untuk perusahaan besar.

4. ActiveCampaign (⭐️ 3.75)

ActiveCampaign excels at email marketing.

It also provides strong automation features.

This helps you send targeted messages at just the right time.

Maksimalkan potensinya dengan kami. ActiveCampaign tutorial.

Jelajahi juga Salesforce vs ActiveCampaign perbandingan!

Activecampaign Introduction

Our Take

ActiveCampaign

ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.

Manfaat Kunci

  • Automasi tingkat lanjut: Membuat alur kerja kompleks untuk memelihara memimpin dan otomatis tugas.
  • Kandang daya pemasaran surel: Kirim kampanye email yang indah dan efektif.
  • Bangun CRM: Kelola kontak dan jalur interaksi.
  • Semmentasi dan personalisasi: Target kelompok spesifik kontak dengan pesan pribadi.

Harga

  • Starter: $15/month.
  • Plus: $49/bulan.
  • Pro$79 / bulan.
  • Perusahaan: $145/bulan.
ActiveCampaign Pricing

Pro

  • Robust automation capabilities.
  • Excellent email deliverability.
  • Detailed reporting and analytics.
  • Great for growing businesses.

Kons

  • It can be complex to learn.
  • Pricing can increase quickly.
  • It’s not as user-friendly as some options.

5. HubSpot (⭐️ 3.75)

HubSpot is a very popular platform.

It combines marketing, sales, and customer service tools.

This makes it a complete solution for many businesses.

Unlock its potential with our HubSpot tutorial.

Jelajahi juga Salesforce vs HubSpot perbandingan!

What is Hubspot

Our Take

Hubspot

HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.

Manfaat Kunci

  • Free CRM: Start with a free plan with basic CRM features.
  • Platform serba guna: Access a marketing, sales, and service tools suite.
  • Extensive community and resources: Benefit from a wealth of knowledge and support.
  • Inbound marketing focus: Attract and engage leads with valuable content.

Harga

  • Free Tools: Free for up to two users.
  • Marketing Hub Starter: $15/seat/month.
  • Starter Customer Platform: $15/seat/month.
  • Marketing Hub Professional + three seats: $800/month, additional seats at $45/month.
HubSpot Pricing

Pro

  • Comprehensive features and tools.
  • Free CRM option.
  • Strong reputation and brand recognition.
  • Great for inbound marketing.

Kons

  • It can be expensive for small businesses.
  • It can be complex to learn and use.
  • Some features are limited to lower plans.

6. Freshsales CRM (⭐️ 3.75)

Freshsales CRM is designed to help with sales.

It lets you easily manage customer information.

You can also track communications like calls and emails.

Maksimalkan potensinya dengan kami. Freshsales CRM tutorial.

Jelajahi juga Salesforce vs Freshsales CRM perbandingan!

Freshsales Homepagee

Our Take

Freshsales CTA

Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.

Manfaat Kunci

  • Antarmuka yang ramah pengguna: Easy to navigate and learn.
  • Built-in phone and email: Connect with customers directly from the platform.
  • AI-powered insights: Get helpful suggestions and predictions.
  • Harga terjangkau: Offers a free plan and competitive paid plans.

Harga

  • Growth + 500 Marketing Contacts: $9/user/month.
  • Pro + 500 Marketing Contacts: $39/user/month.
  • Enterprise + 500 Marketing Contacts: $59/pengguna/bulan.
Freshsales crm pricing

Pro

  • Intuitive and easy to use.
  • Affordable pricing options.
  • Sangat cocok untuk usaha kecil.
  • Helpful AI-powered features.

Kons

  • Opsi kustomisasi terbatas.
  • Pelaporan bisa lebih akurat.
  • There are not as many integrations as some competitors

7. Monday CRM (⭐️ 3.75)

Senin CRM is a part of the Monday.com work OS.

It helps teams collaborate and manage tasks.

You can keep track of customer interactions and sales progress visually.

Maksimalkan potensinya dengan kami. Monday CRM tutorial.

Jelajahi juga Salesforce vs Monday CRM perbandingan!

monday CRM homepage

Our Take

Monday CTA

Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM.

Manfaat Kunci

  • Visually appealing interface: Easy to navigate and understand.
  • Flexible and customizable: Adapt the platform to your specific needs.
  • Collaboration features: Work seamlessly with your team.
  • Integrations with popular apps: Connect with your favorite business tools.

Harga

  • Bebas: $0 free forever.
  • Dasar: $9/seat/month.
  • Standar: $12/seat/month.
  • Pro: $19/seat/month.
  • Perusahaan: Custom Pricing based on your needs.
monday pricing

Pro

  • Visually appealing and user-friendly.
  • Flexible and customizable workflows.
  • Great for team collaboration.
  • Integrates with popular apps.

Kons

  • It can be expensive for large teams.
  • Limited reporting capabilities.
  • Not as feature-rich as some competitors.

8. Instantly (⭐️ 3.5)

Want to reach more people and boost your sales?

Instantly is a powerful outreach platform that helps you connect with potential customers through email, media sosial, and more.

It’s designed to help you automate your kegiatan penjangkauan efforts and improve response rates.

Maksimalkan potensinya dengan kami. Tutorial singkat.

Jelajahi juga Salesforce vs Instantly perbandingan!

Instantly AI

Our Take

langsung CTA

Seketika adalah alat berharga bagi bisnis yang ingin meningkatkan usaha mereka.

Manfaat Kunci

  • Outreach saluran ganda: Hubungkan dengan prospek melalui email, LinkedIn, Twitter, dan banyak lagi.
  • Pesan Pribadi: Tailor pesan Anda untuk setiap penerima.
  • Mengikuti otomatis-up: Tetap tenang tanpa mengangkat jari.
  • Analisis rinci: Lacak kemajuanmu dan identifikasi apa yang & # 8217; s bekerja.

Harga

  • Pertumbuhan CRM$37,9 / bulan, kursi tak terbatas.
  • Hyper CRM$77.6 / bulan, kursi tak terbatas.
Mencegah

Pro

  • Besar untuk jangkauan dan memimpin generasi.
  • Fitur otomatisasi yang kuat.
  • Ini membantu meningkatkan tingkat respon.
  • Mudah untuk personalisasi pesan.

Kons

  • Hal ini dapat mahal untuk jangkauan volume tinggi.
  • Rencana gratis minimal.
  • Bukan CRM penuh.

9. Capsule CRM (⭐️ 3.25)

Kapsul CRM offers a simple and user-friendly experience.

It focuses on managing your contacts and tracking sales opportunities.

It’s a great basic CRM for small businesses.

Unlock its potential with our Capsule tutorial.

Jelajahi juga Salesforce vs Capsule perbandingan!

Capsule Homepage

Our Take

Capsule CTA

It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.

Manfaat Kunci

  • Simple contact management.
  • Easy sales pipeline tracking.
  • Integrates with many apps.
  • Customizable fields available.
  • Mobile app for on-the-go access.

Harga

  • Starter: $18/user/month.
  • Pertumbuhan: $36/user/month.
  • Canggih: $54/user/month.
  • Terakhir: $72/user/month.
Capsule CRM Pricing

Pro

  • Seamless integrations
  • Centralized contact management
  • Great contact management.
  • Effective sales pipeline tools.
  • Integrates with popular apps.

Kons

  • Opsi kustomisasi terbatas.
  • Pelaporan bisa lebih akurat.
  • No built-in phone support.
  • Free plan is very limited.

Panduan Pembeli

When doing our research to find the best Salesforce alternatives, we determined that using these factors:

  • Harga: How much does each product cost? We looked at monthly and annual pricing, plus any free trials.
  • Fitur: What are the best features of each product? We compared marketing automation, lead management, and other key business tools.
  • Customer Data Management: How does each platform handle customer data? We looked at contact management, data keamanan, and reporting capabilities.
  • Customer Service Tools: What customer service tools are included? We evaluated features like help desk integration, live chat, and customer support options.
  • Sisi negatifnya: What was missing from each product? We considered any limitations or drawbacks.
  • Dukungan atau Pengembalian Dana: Does the company offer a community, support, or refund policy? We checked for helpful resources and customer support options.
  • Integrasi: Does the CRM software integrate with other essential business apps? We looked for compatibility with popular tools and platforms.
  • Kemudahan Penggunaan: How user-friendly is the CRM system? We considered the interface and learning curve.
  • Skalabilitas: Can the CRM platform grow with your business? We assessed whether it could handle increasing data and users.
  • Akses Seluler: Does the CRM offer a mobile app for accessing customer data on the go?
  • Kemampuan Otomatisasi: How well does the platform automate repetitive tasks? We looked for features like workflow automation and email marketing automation.
  • Melaporkan and Analytics: What kind of reporting and business intelligence features are available? We assessed the ability to track key metrics and generate insights.
  • Kustomisasi: Can you customize the CRM software to fit your specific business needs?
  • Industry-Specific Features: Does the CRM offer specialized features for your industry?
  • Deployment: Is the CRM system cloud-based, on-premise, or a hybrid?
  • Reviews: What do other users say about the CRM? We checked online reviews and ratings.

Kesimpulan

That’s a wrap on our Salesforce alternatives!

That’s a wrap on our Salesforce alternatives! We’ve covered a lot today.

Remember, the best CRM for you depends on your needs and budget.

Don’t be afraid to try out a few options. Most offer free trials, so you can test them before you commit.

Looking for customer service software that integrates with your enterprise resource planning system?

Want to boost customer satisfaction and improve your customer relationships?

Need help streamlining your marketing and sales processes?

Perhaps you’re looking for customer service software that integrates with your existing systems, or you want to explore sales automation tools for your sales teams.

Options like Zoho CRM are popular for their comprehensive features and reasonable cost per user.

We’ve done the research, so you don’t have to.

Pertanyaan Yang Sering Muncul

Why should I consider Salesforce alternatives?

Salesforce can be expensive and complex, especially for small businesses. Alternatives often offer simpler interfaces, more affordable pricing, and features tailored to smaller teams.

What are the key features to look for in a Salesforce alternative?

Focus on features that align with your business needs, such as contact management, lead management, sales automation tools, marketing automation, and customer service tools.

Are there free Salesforce alternatives?

Yes! Several CRMs offer free plans with basic features, like HubSpot CRM and SuiteCRM. These are great options for small businesses or those just starting with CRM.

Can I import my data from Salesforce to another CRM?

Most CRM platforms offer data migration tools to help you import your existing Salesforce data. This ensures a smooth transition without losing valuable customer information.

What’s the best way to choose a Salesforce alternative?

Think about your budget, the features you need, and how many users will be using the system. Sign up for free trials and test out different options before making a decision.

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