⚡ Kesimpulan Singkat:
- Harga: Splashtop starts at $5/year (Solo) versus GoTo Resolve at $23.75/month (Starter).
- Cocok untuk: Splashtop suits fast remote access for individuals and support teams. GoTo Resolve suits all in one Manajemen TI with ticketing.
- Perbedaan utama: Splashtop centers on high performance remote access. GoTo Resolve bundles remote support, conversational ticketing, and endpoint management.
- Pilihan kami: Splashtop for most users. It is cheaper, faster to install, and rated 4.3 versus 4.2.
Splashtop and GoTo Resolve both promise easy remote access.
Namun, keduanya dirancang untuk dua pekerjaan yang berbeda.
Splashtop is a fast remote desktop software for reaching any computer.
GoTo Resolve adalah rangkaian perangkat lunak manajemen TI lengkap dengan sistem tiket.
This guide shows which tool fits your team and budget.
Tinjau
This Splashtop vs GoTo Resolve comparison covers pricing, features, security, and ease of use.
Kami juga menjabarkan siapa yang paling cocok menggunakan setiap alat tersebut.
Sumber kami meliputi spesifikasi yang telah dipublikasikan, dokumentasi, dan ulasan pengguna.
Para penulis kami juga meluangkan waktu untuk mencoba langsung setiap aplikasi.
Catatan-catatan tersebut terdapat di bagian "Apa yang Tim Kami Perhatikan" di bawah ini.
Apa itu Splashtop?
Splashtop adalah platform yang cepat dan aman. perangkat lunak akses jarak jauh for any device.
It lets you control a remote computer in real time.
You can remotely access Windows, Mac, and Linux machines.
The tool works from iOS, Android, and Chromebooks too.
Splashtop makes unattended access simple for IT teams and personal use.
Over 30 million customers now use these remote access tools.
Splashtop SOS adds on-demand tech support for clients and their remote perangkat.
The desktop app gives IT teams the ability to manage devices remotely.
Educational institutions and support teams praise its great features.
Paid tiers unlock extra features and stronger admin control.
Many users who chose Splashtop cite its speed and friendly customer service.
Splashtop remote support handles attended and unattended sessions, a capability teams rely on.
Splashtop
High performance remote access for support teams, bisnis professionals, and home users. Fast setup, strong security, and a low-cost plan.
Harga Splashtop
Berikut perkiraan biaya Splashtop pada tahun 2026. Mari kita uraikan.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Akses Jarak Jauh Solo | $5/tahun | Personal use on two computers |
| Akses Jarak Jauh Profesional | $8,25/orang per tahun | Usaha kecil and power users |
| Kinerja Akses | $13/orang per tahun | Graphics-heavy remote work |
| Splashtop Enterprise | Kebiasaan | Large organizations and IT teams |
Harga diverifikasi April 2026.
Uji coba gratis: Yes. New users get a seven-day free trial with no payment information required.
Penagihan: Splashtop plans are billed annually per person.
📌 Catatan: Splashtop cost stays low because each tier targets a clear user. Solo covers personal use, while Pro and Performance add multi-device access for teams.
⚠️ Peringatan: Multi-monitor viewing and some advanced features need the Pro tier or higher. The cheapest plan limits how many remote devices you can reach.
Manfaat Utama Splashtop
Here is what makes Splashtop worth considering:
- Performa Cepat: Splashtop streams a remote workstation with low latency. Sessions stay smooth even on a slow local network.
- Keamanan Tingkat Lanjut: Semua data transfers use 256-bit AES encryption and TLS. Two factor authentication and device authentication protect every login.
- Dukungan Lintas Platform: Connect from nearly any device to numerous devices. Splashtop supports Windows, Mac, Linux, iOS, and Android.
- Transfer Berkas: Move files with drag-and-drop during a remote session. Remote printing sends documents to a local printer.
- ISO Certified Compliance: Splashtop is ISO 27001 certified and meets HIPAA and GDPR rules. Granular control permissions guard sensitive information.
- Titik Akhir Otonom Pengelolaan: Splashtop autonomous endpoint management adds patching, real time monitoring, and inventory reporting for IT teams.
Apa yang Tim Kami Amati
Kita penulis signed up for Splashtop and used it for daily remote work. Here is what stood out from that hands-on time:
Kelebihan & Kekurangan Splashtop
✅ Kelebihan
- Low-latency remote access with high responsiveness
- Simple setup with fast onboarding for new users
- Cost effective plans starting at $5/year
- Strong security with 256-bit AES encryption
❌ Kekurangan
- No built-in ticketing for help desk workflows
- Multi-monitor viewing needs the Pro plan
- Support wait times can be lengthy at peak hours
Apa itu GoToResolve?
GoTo Resolve adalah rangkaian perangkat lunak manajemen TI lengkap.
It combines remote support, ticketing, and endpoint management.
The product is now sold as LogMeIn Resolve after a rebrand.
It grew out of the older GoTo Assist remote support tool.
Agents can start remote support sessions straight from Microsoft Teams.
Small and midsize businesses use it to fix issues quicker.
Buka untuk Menyelesaikan
A support solution that pairs remote access with ticketing and otomasi. Built for IT teams that manage many employees.
Harga GoToResolve
Here is what GoTo Resolve costs in 2026 under its current plans.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Starter | $23,75/bulan | Solo technicians and tiny teams |
| Pertumbuhan | Loading... | Tim pendukung yang terus berkembang |
| Canggih | $63,75/bulan | Teams needing automation |
| Menyelesaikan | $75/bulan | Full IT management and endpoint protection |
Harga diverifikasi April 2026.
Uji coba gratis: Yes. You can start a 14-day free trial with no payment information.
Versi gratis: A limited free plan supports up to three agents, three remote devices, and three sessions per month.
📌 Catatan: Higher tiers unlock IT automations, session transfer, and endpoint management. You can add more agents and devices for an extra fee at checkout.
⚠️ Sebagian besar integrasi membutuhkan waktu kurang dari satu menit untuk disiapkan. Our product database lists the current LogMeIn Resolve plans (Starter to Complete) shown above. Older GoTo Resolve sources cited a Basic plan near $79/month and a Standard plan near $190/month billed annually. The rebrand changed plan names and rates, so treat those older figures as outdated.
Manfaat Utama GoToResolve
Here is what makes GoTo Resolve worth a look:
- Loading... Employees receive requests and submit tickets inside Microsoft Teams and Slack. This makes it easy to triage problems fast.
- Suite Serba Ada: One platform holds remote support, ticketing, and endpoint management. The design saves cost and cuts context switching.
- Keamanan Tanpa Kepercayaan (Zero-Trust Security): A zero-trust model asks users to create personal signature keys. This guards access to remote devices and hardware.
- GoPilot AI: The GoPilot asisten gives real-time troubleshooting advice. AI insights spot anomalies to deliver proactive support.
- Proactive Automation: Otomatis manajemen patch and self-healing alerts resolve many issues on demand without a ticket.
- Multi-Agent Collaboration: Several agents can join one session with a nine-digit access code. Instant chat and session recording help the support team.
Apa yang Tim Kami Amati
Our writer set up GoTo Resolve and ran a few support sessions. Here is what stood out during that hands-on time:
Loading...
✅ Kelebihan
- Ticketing and remote support in one platform
- Sistem tiket interaktif melalui Microsoft Teams dan Slack.
- Keamanan zero-trust dengan kunci tanda tangan pribadi.
- Free plan and a 14-day free trial with no card
❌ Kekurangan
- Pricey next to plain remote access tools
- Beberapa pengguna melaporkan tautan yang mengarah ke Uni Eropa.
- More features mean a steeper learning curve
Perbandingan Fitur
Ready to dig into Splashtop vs GoTo Resolve feature by feature?
We cover ten key areas to help you pick the right platform.
| Fitur | Splashtop | Buka untuk Menyelesaikan |
|---|---|---|
| Harga Mulai | $5/tahun | $23,75/bulan |
| Versi Gratis | ❌ (Uji coba 7 hari) | ✅ (3 agen) |
| Akses Jarak Jauh | ✅ | ✅ |
| Sistem Tiket | ❌ | ✅ |
| Loading... | ❌ | ✅ |
| Manajemen Titik Akhir | ✅ (tambahan) | ✅ |
| Autentikasi Dua Faktor | ✅ | ✅ |
| Integrasi Microsoft Teams | ❌ | ✅ |
| Transfer Berkas | ✅ | ✅ |
| Terbaik untuk | Fast remote access | All in one IT support |
1. Remote Access and Support
Splashtop: Splashtop is built for high performance remote access first. It streams a remote computer in real time so you can control other computers from nearly any device. Unattended access lets you reach a remote workstation any time, which is handy for remote work and personal use.
Buka Resolve: GoTo Resolve offers remote support through a web browser with no download needed. Agents can view multiple monitors and share control during a remote support session. Support capabilities cover on demand help plus background access to unattended devices.
2. Ticketing and Help Desk
Splashtop: Splashtop has no native ticketing system. It focuses on the remote session itself, not on tracking a request from start to finish. You can still connect Splashtop to an outside help desk to manage tickets.
Buka Resolve: This is where GoTo Resolve shines. A built-in ticketing system lets you create, submit, and track tickets with drag-and-drop. Conversational ticketing means employees can raise a request inside a chat app and get help without leaving it.
3. Cross-Platform Device Support
Splashtop: Cross platform support is a core strength. Splashtop connects Windows, Mac, and Linux hosts from iOS, Android, and Chromebooks. This lets one user manage numerous devices and mobile devices from a single app.
Buka Resolve: GoTo Resolve is compatible with Windows, Mac, Android, and iOS. Mobile device support even lets a technician access a phone camera to see a hardware problem. That helps a support team guide users through physical fixes.
4. Keamanan dan Otentikasi
Splashtop: Splashtop leans on advanced security features. It uses 256-bit AES encryption, device authentication, and required two factor authentication. It is ISO certified and adds intrusion detection to improve security posture and protect sensitive information.
Buka Resolve: GoTo Resolve uses a zero-trust security model. Each user creates a personal signature key before granting access. This adds a strong layer for teams that handle secure endpoint protection across many machines.
⚠️ Peringatan: Both tools are secure, but the zero-trust setup in GoTo Resolve adds steps at first login. Plan a short onboarding window for new agents.
5. Collaboration and Multi-Agent Sessions
Splashtop: Splashtop supports chat, suara calls, and a shared whiteboard during a session. Pro accounts add session recording. These troubleshooting tools help two people work through one screen together.
Buka Resolve: Multiple technicians can join one session with a nine-digit access code. Instant chat, session recording, and session transfer let a support team hand off work. Agents can share control to fix issues quicker together.
6. File Transfer and Productivity Tools
Splashtop: File transfer works with simple drag-and-drop between devices. Advanced productivity features add remote printing and multi-monitor viewing on higher plans. You do not need cloud storage to move a file.
Buka Resolve: GoTo Resolve allows file transfers during a remote support session with no size or type limit. That makes it easy to push a patch or pull a log during live support.
7. Endpoint Management and Automation
Splashtop: Splashtop autonomous endpoint management adds patching, real time monitoring, and inventory reporting. IT teams can centrally deploy agents and handle third party software patching. This reduces manual workloads across many endpoints.
Buka Resolve: GoTo Resolve bundles endpoint management into the same suite. Proactive automation runs patch management and self-healing alerts. AI insights cut the number of tickets by fixing small issues before users notice.
8. Integrations and Microsoft Teams
Splashtop: Splashtop connects to existing ticketing systems to fit an IT workflow. It offers online ticket submission and chat support for every user. The Splashtop Connector bridges IT teams to machines on a closed local network by RDP.
Buka Resolve: GoTo Resolve integrates with Slack and Microsoft Teams for ticket submission and support sessions. Agents start a remote session or triage problems without leaving the chat window. That keeps help close to where employees already work.
9. Ease of Use and Setup
Splashtop: Setup is quick. You install the Splashtop Streamer on the host and the Splashtop Bisnis app on the device you connect from. The simple interface suits new users and non-technical staff.
Buka Resolve: The interface is simple and intuitive for both technicians and end users. Because it holds more parts, the full suite takes longer to learn than a plain remote access tool. The payoff is one place to manage everything.
10. Harga & Biaya
Mari kita bandingkan paket harga tersebut secara berdampingan.
| Tingkat | Splashtop | Buka untuk Menyelesaikan |
|---|---|---|
| Bebas | ❌ (Uji coba 7 hari) | ✅ Hingga tiga agen |
| Pintu masuk | $5/tahun (Solo) | $23,75/bulan (Paket Pemula) |
| Pertengahan | $8,25/orang per tahun (Profesional) | $44,75/bulan (Pertumbuhan) |
| Lebih tinggi | $13/orang per tahun (Pertunjukan) | $63,75/bulan (Lanjutan) |
| Atas | Kustom (Perusahaan) | Loading... |
Splashtop: Splashtop is far more cost effective for pure remote access. Solo access starts at $5/year, and Pro stays low for small businesses. You pay for connections, not for a full IT suite.
Buka Resolve: GoTo Resolve costs more because you get ticketing, automation, and endpoint protection in one bill. Plans are commonly billed annually. The free version helps a tiny team test the basics first.
Skenario yang Berbeda
| Jika Anda Membutuhkan… | Memilih | Mengapa |
|---|---|---|
| Anggaran ketat | Splashtop | Starts at $5/year |
| Built-in ticketing | Buka untuk Menyelesaikan | Full help desk system |
| Fast remote access | Splashtop | Low-latency sessions |
| Microsoft Teams support | Buka untuk Menyelesaikan | Native ticket submission |
| Keperluan pribadi | Splashtop | Cheap Solo plan |
| Suite IT lengkap dalam satu tempat | Buka untuk Menyelesaikan | Support, tickets, endpoints |
💰 Anggaran Anda
Splashtop wins on price for plain remote access. GoTo Resolve costs more but folds several tools into one bill.
🔌 Susunan Teknologi Anda
If your team lives in Microsoft Teams, GoTo Resolve fits well. Splashtop pairs better with an existing help desk you already run.
🖥️ Your Main Task
Pick Splashtop to remotely access machines fast. Pick GoTo Resolve when you must receive requests and triage problems in a queue.
🎓 Tingkat Pengalaman Anda
Splashtop is easier for new users to install and run. GoTo Resolve rewards teams ready to learn a fuller platform.
🆓 Uji Coba dan Demo Gratis
Splashtop gives a seven-day trial with no card. GoTo Resolve offers a free version for up to three agents plus a 14-day trial.
🛟 Opsi Dukungan
Splashtop support includes chat, a big knowledge base, and a community forum. GoTo Resolve adds 24/7 email, chat, and phone help on paid plans.
Panduan Pengalihan
Sudah menggunakan salah satu alat ini? Berikut yang dapat Anda harapkan jika Anda beralih.
🔄 Switching from Splashtop to GoTo Resolve?
✅ Apa yang akan Anda peroleh:
- A built-in ticketing system and conversational ticketing
- Native Microsoft Teams and Slack support sessions
- GoPilot AI and proactive support automation
❌ Apa yang akan Anda rugikan:
- The very low $5/year entry price
- Linux host access from the Splashtop app
- The fastest, lightest remote session setup
📋 Cara beralih:
- Note your Splashtop device list and users
- Buat akun GoTo Resolve dan mulai uji coba gratis.
- Install the agent and connect Microsoft Teams
🔄 Switching from GoTo Resolve to Splashtop?
✅ Apa yang akan Anda peroleh:
- Lower cost and a simpler remote access tool
- Faster sessions and Linux host support
- Quick install of the Splashtop Streamer
❌ Apa yang akan Anda rugikan:
- The built-in ticketing and help desk queue
- Chat-app conversational ticketing
- The bundled zero-trust endpoint suite
📋 Cara beralih:
- Export your open tickets from GoTo Resolve
- Create a Splashtop account and pick a plan
- Install the Streamer and add your devices
Apa yang Tidak Kami Bahas dalam Ulasan Kami
This comparison focused on individual users, small businesses, and support teams. We did not test large enterprise rollouts, custom API work, or bulk licensing. Our notes reflect the April 2026 versions, so features may have shifted since then. If you run an IT desk for hundreds of employees, your priorities may differ from what we cover here.
Keputusan Akhir
| Kategori | Pemenang |
|---|---|
| 💰 Harga | Splashtop |
| ⚡ Remote Access Speed | Splashtop |
| 🎫 Penjualan Tiket | Buka untuk Menyelesaikan |
| 🔐 Security Model | Buka untuk Menyelesaikan |
| 👶 Kemudahan Penggunaan | Splashtop |
| 🔌 Integrasi | Buka untuk Menyelesaikan |
| 🌐 Cross-Platform Access | Splashtop |
| 🏆 Pemenang Keseluruhan | Splashtop |
🏆 PEMENANG: SPLASHTOP
Splashtop memenangkan 4 dari 7 kategori.
Cocok untuk: Fast remote access, small businesses, personal use, and budget-minded IT teams
Splashtop and GoTo Resolve solve two different problems. Splashtop is the faster, cheaper way to reach a remote computer from nearly any device. GoTo Resolve is a full support solution with ticketing, automation, and endpoint protection built in.
GoTo Resolve is excellent if you need a help desk and remote support in one place. But if your main goal is quick, secure remote access at a low cost, Splashtop is the better pick for most users.
Selengkapnya tentang Splashtop Dibandingkan
Here is how Splashtop stacks up against other remote desktop software:
Splashtop vs TeamViewer
Splashtop menang dalam hal: lower yearly price, simpler licensing, and quicker onboarding for new users.
TeamViewer unggul dalam hal: a wider integration list, a bigger device network, and deeper cross-company support tools.
Splashtop vs AnyDesk
Splashtop menang dalam hal: stronger endpoint management, ISO and HIPAA compliance, and richer admin control permissions.
AnyDesk unggul dalam hal: a tiny client download, low bandwidth use, and a flat, easy pricing table.
Splashtop menang dalam hal: smoother graphics performance, autonomous endpoint management, and a stronger mobile app.
RemotePC unggul dalam hal: cheap one-off yearly deals, always-on web access, and a plain small-office setup.
Perbandingan Lebih Lanjut tentang GoToResolv
Here is how GoTo Resolve stacks up against other support platforms:
GoTo Resolve unggul dalam hal: built-in conversational ticketing, an all in one bundle, and zero-trust signature keys.
TeamViewer unggul dalam hal: raw session speed, broader device reach, and more mature third-party integrations.
GoToResolve vs Di Luar Kepercayaan
GoTo Resolve unggul dalam hal: a lower price, faster setup, and chat-app ticket creation for employees.
BeyondTrust menang dalam hal: privileged access security, deeper enterprise compliance, and detailed audit kontrol.
GoTo Resolve unggul dalam hal: ticketing plus automation, GoPilot AI help, and a tight Microsoft Teams flow.
ISL Online menang dalam hal: an on-premise hosting choice, pay-per-use pricing, and a lean, focused feature set.
Pertanyaan Yang Sering Muncul
Apa fungsi GoToResolve?
GoTo Resolve is an all in one IT management suite. It combines remote support, a ticketing system, and endpoint management so a support team can fix issues from one place.
Splashtop digunakan untuk apa?
Splashtop is used for fast remote access to computers. People use it to work remotely, run IT support, and reach unattended machines from nearly any device.
Berapa biaya GoTo Resolve?
GoTo Resolve plans run from $23.75/month (Starter) up to $75/month (Complete). A limited free version covers up to three agents, and a 14-day free trial needs no card.
Apakah Splashtop aman digunakan?
Yes. Splashtop uses 256-bit AES encryption, two factor authentication, and device authentication. It is ISO 27001 certified and meets HIPAA and GDPR rules to protect sensitive information.
Apakah Splashtop lebih baik daripada TeamViewer?
For most solo users and small teams, Splashtop costs less and installs faster. TeamViewer offers wider integrations. Your choice depends on budget and how many devices you manage.
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