Choisir le bon CRM can feel like diving into a maze, right?
You’re stuck, trying to pick between Copper and SugarCRM, and honestly, you want the best tool for your team.
Both promise to boost sales and streamline work. Agitation?
But which one actually delivers without costing a fortune or being a pain to use?
Let’s cut through the noise. We’ll break down copper CRM vs SugarCRM and the key differences, focusing on what matters: ease of use, features, and price.
By the end, you’ll know exactly which CRM fits your business like a glove.
Aperçu
We’ve spent hours testing both Copper and SugarCRM, diving into their features and user interfaces.
Our team focused on real-world scenarios, noting ease of use, customization, & how well each platform supports sales workflows.
This comparison reflects our hands-on experience.
Join the 65% of Copper CRM users who saw a 30% reduction in data entry time. Learn how to reclaim valuable hours for your team today.
Tarifs : It has a free trial. The premium plan starts at $9/month.
Caractéristiques principales :
- Intégration de Google Workspace
- Gestion des pipelines
- Task Automation
Businesses using SugarCRM report a 25% increase in sales forecast accuracy. See how SugarCRM can transform your sales strategy.
Tarifs : Il existe un plan gratuit. Le plan premium commence à $19/mois.
Caractéristiques principales :
- Customizable Platform
- Avancé Reporting
- Prévisions de ventes
Qu'est-ce que Copper CRM ?
Think of Copper as your sales sidekick.
It lives right inside Google Workspace—yes, your Gmail, Calendar, and Drive.
It helps you track deals and stay organized—no more jumping between apps.
It’s built for teams that love Google.
Découvrez également nos favoris Alternatives à Copper CRM…
See how Copper CRM helped 70% of businesses increase their sales pipeline conversion rates by 25% within the first six months. Explore the impact on your sales team today.
Principaux avantages
- Seamless Google Workspace integration.
- Visual pipeline, close deals faster.
- Track emails and know customer engagement.
- Automatisez la saisie de données et économisez plus de 20 minutes par prospect.
- Get insights from 50+ customizable reports.
Tarifs
Tous les plans seront facturé annuellement.
- Démarreur: 9 $/siège/mois.
- Basique: 23 $/siège/mois.
- Professionnel: 59 $/siège/mois.
- Entreprise: 99 $/siège/mois.
Avantages
Inconvénients
What is SugarCRM?
SugarCRM is a flexible CRM built for businesses that need to customize—think big sales teams.
It lets you tailor the software to your exact needs and handles complex sales processes.
Découvrez également nos favoris SugarCRM alternatives…
Want to boost sales by 20% in 2025? SugarCRM’s tools, such as Sugar Sell, Sugar Serve, and Sugar Market, can help! They automate marketing, manage customers, and close more deals.
Principaux avantages
- Open-source platform: Gives you greater flexibility and control.
- Robust sales automation: Streamline your sales processes and boost productivity.
- Excellent reporting tools: Gain valuable insights into your sales performance.
- The mobile app includes access to your CRM data on the go.
- Large community: Tap into a wealth of resources and support.
Tarifs
Tous les plans seront facturé annuellement.
- Essentials: $19/user/month, three users minimum.
- Standard: $59/user/month, ten users minimum.
- Avancé: $85/user/month, ten users minimum.
- Premier: $135/user/month, ten users minimum.
Avantages
Inconvénients
Comparaison des fonctionnalités
Let’s dive into the core of this sugarcrm vs compare copper debate.
We’ll compare the key features of these crm software options.
We help you see which customer relationship management tool best fits your needs.
1. Gestion des prospects
- Copper shines with its simplifié lead management directly within Google Workspace, streamlining interaction and email follow-ups.
- SugarCRM offers a more comprehensive approach, enabling advanced lead segmentation and scoring and catering to complex requirement needs.
2. Contact Database
- Copper’s contact database seamlessly integrates with Google Drive and other Google apps, making it a favorite for Google-centric teams.
- SugarCRM provides a more robust and customizable database, ideal for larger teams managing extensive contact information.
3. Sales Management
- For sales management, Copper focuses on visual pipeline management and simple task automation, which is ideal for smaller teams.
- SugarCRM offers deeper sales management features, including detailed forecasting and reporting, which are better suited for larger sales sizes.
4. Email Integration
- Copper’s email integration is a core strength, working directly within Gmail to track relationships and communications.
- SugarCRM offers strong email capabilities, but it doesn’t have the same level of direct Google Workspace integration as Copper.
5. Accessibilité mobile
- Copper’s mobile app is user-friendly and keeps you connected on the go.
- SugarCRM also offers mobile access, but its interface can be less intuitive, especially for quick updates.
6. Vendor Customization
- Copper offers limited vendor customization, focusing on simplicity and ease of use.
- SugarCRM is known for its high degree of vendor customization, which enables businesses to tailor the CRM to meet unique needs and requirements.
7. Outils de collaboration
- Copper’s collaboration features are centered around Google Workspace, making it easy to share information and work together.
- SugarCRM provides strong collaboration tools, but it may require more setup and training.
Quels sont les critères à prendre en compte pour choisir le bon outil de gestion de la relation client ?
- Consider your team’s Google Workspace reliance.
- Evaluate the need for deep customization.
- Factor in long-term scalability and the size of the company.
- Assess the importance of mobile accessibility for your team.
- Think about the complexity of your current sales management process.
- Analyze your budget against the requirements of each CRM software.
- Determine the level of vendor support you’ll need.
Verdict final
Alors, lequel l'emporte ? Cela dépend de vos besoins.
For teams deep in Google Workspace, Copper CRM is a clear choice.
It’s easy. It works right with your Gmail.
If you need big changes and lots of power, SugarCRM is strong.
But it’s complex. You’ll pay more, too. We’ve used both. We get it.
Picking a CRM is tough. But we hope this helps. Think about your team’s size.
Think about your budget. Choose the one that fits you best.
We’ve done the work; you pick.
En savoir plus sur Copper CRM
Voici une brève comparaison de Copper CRM avec ces solutions logicielles :
- Copper CRM vs Gohighlevel: Copper CRM offre une intégration poussée avec Google Workspace pour une gestion rationalisée des relations, tandis que GoHighLevel est une plateforme complète d'automatisation du marketing avec une génération avancée de leads.
- Copper CRM contre Pipedrive: Copper CRM excelle dans l'intégration de Google Workspace et la gestion des contacts, tandis que Pipedrive se concentre sur la gestion visuelle du pipeline de vente pour les organisations axées sur les ventes.
- Copper CRM contre Keap: Copper CRM offre une intégration transparente avec Google pour un CRM simplifié, tandis que Keap offre une automatisation robuste des ventes et du marketing avec des fonctionnalités étendues.
- Copper CRM contre ActiveCampaign: Copper CRM offre une intégration intuitive de Google Workspace pour la gestion des interactions avec les clients, tandis qu'ActiveCampaign se concentre sur l'automatisation avancée du marketing et la segmentation détaillée des clients.
- Copper CRM contre Hubspot: Copper CRM privilégie l'intégration approfondie de Google Workspace et la facilité d'utilisation, tandis que HubSpot fournit une suite complète d'outils de marketing, de vente et de service.
- CRM Copper contre Clickfunnels: Copper CRM est un système de gestion de la relation client, tandis que ClickFunnels est un générateur d'entonnoirs de vente spécialisé conçu pour générer des prospects et automatiser les ventes.
- CRM Copper contre Folk: Copper CRM offre une forte intégration avec Google Workspace pour la gestion des ventes et des contacts, tandis que Folk met l'accent sur une organisation et une personnalisation simples et collaboratives des contacts.
- Copper CRM vs Instantly: Copper CRM offre une expérience CRM complète avec l'intégration de Google Workspace, tandis qu'Instantly est principalement un outil de sensibilisation par e-mail pour les campagnes d'e-mails à froid.
- Copper CRM vs ClickUp: Copper CRM est un CRM spécialisé étroitement intégré à Google Workspace, tandis que ClickUp est une plateforme de gestion du travail polyvalente qui comprend, entre autres, des fonctionnalités de CRM.
- Copper CRM vs Monday CRM: Copper CRM offre une expérience CRM simple et centrée sur Google, tandis que Monday CRM propose des flux de travail visuels hautement personnalisables et des fonctionnalités de gestion de projet robustes.
- CRM Copper vs CRM Capsule: Copper CRM offre une intégration approfondie de Google Workspace et de solides fonctionnalités de pipeline de vente, tandis que Capsule CRM est un gestionnaire de contacts plus simple axé sur le suivi des ventes de base.
- Copper CRM contre Insightly: Copper CRM se concentre sur l'intégration de Google Workspace et les pipelines de vente intuitifs, tandis qu'Insightly propose un CRM plus large avec gestion de projet et automatisation avancée des flux de travail.
- Comparaison entre Copper CRM et Freshsales CRM: Copper CRM fournit un CRM contextuel avec des pipelines visuels et une intégration Google, tandis que Freshsales CRM offre une notation des leads basée sur l'IA, des analyses avancées et une communication intégrée.
- Copper CRM contre Salesforce: Copper CRM offre une solution conviviale et parfaitement intégrée à Google Workspace. Salesforce est également un CRM d'entreprise complet et hautement personnalisable, doté d'un vaste ensemble de fonctionnalités.
More of SugarCRM
Here’s a brief comparison of SugarCRM with these software solutions:
- SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
- SugarCRM vs Pipedrive: SugarCRM provides broad customization and flexible deployment for various business needs; Pipedrive is a sales-focused CRM with a visual pipeline, prioritizing ease of use for small to medium businesses.
- SugarCRM vs Keap: SugarCRM offers robust, highly customizable CRM features for sales and marketing automation, scaling for larger teams; Keap (formerly Infusionsoft) is a marketing automation and sales CRM designed primarily for small businesses.
- SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
- SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
- SugarCRM vs Clickfunnels: SugarCRM is a robust customer relationship management platform; ClickFunnels is a specialized tool for building sales funnels, landing pages, and automating sales processes.
- SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
- SugarCRM vs Instantly: SugarCRM offers a broad CRM solution for sales force automation and customer management; Instantly specializes in automated cold email outreach and lead generation campaigns.
- SugarCRM vs ClickUp: SugarCRM is a dedicated CRM for sales, marketing, and service automation; ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
- SugarCRM vs Monday: SugarCRM offers extensive customization and robust automation for sales and marketing; Monday CRM provides highly visual, customizable workflows for various business processes, including CRM.
- SugarCRM contre Capsule CRM: SugarCRM delivers a highly customizable and scalable CRM with advanced features; Capsule CRM is a simpler, more affordable contact management solution for small to medium-sized businesses.
- SugarCRM vs Insightly: SugarCRM offers extensive customization for complex sales processes and reporting; Insightly combines CRM with project management, focusing on ease of use for small to medium businesses.
- SugarCRM vs Freshsales: SugarCRM provides deep customization and advanced automation for sales and marketing; Freshsales CRM offers an intuitive interface with AI-powered lead scoring and integrated sales automation.
- SugarCRM vs Salesforce: SugarCRM offers an open-source option with significant customization potential; Salesforce is a leading cloud-based CRM with extensive features, broad integrations, and a vast ecosystem, albeit at a higher complexity.
Questions fréquemment posées
Is Copper CRM easier to use than SugarCRM?
Yes, Copper CRM is generally easier, especially if your team uses Google Workspace. It integrates directly with Gmail, Calendar, and Drive, making it simple to get started. SugarCRM has more features, but it can be complex to set up and learn.
Which CRM is better for a large sales team?
SugarCRM is often better for large sales teams. It offers advanced customization, reporting, and sales forecasting. These features help manage complex sales processes and large volumes of data. Copper CRM works well for smaller teams or those focused on simplicity.
Does Copper CRM or SugarCRM offer better mobile access?
Copper CRM’s mobile app is considered more user-friendly. It’s designed for quick updates and easy access on the go. While SugarCRM has a mobile app, it’s often viewed as less intuitive, especially for users who need to make updates rapidly.
How does pricing compare between Copper CRM and SugarCRM?
Copper CRM has a more straightforward per-user pricing model, starting at a set monthly rate. SugarCRM’s pricing is more complex, with different editions and minimum user requirements, often leading to higher costs for larger teams or those needing advanced features.
Which CRM integrates better with Google Workspace tools?
Copper CRM is built for seamless Google Workspace integration. It works directly within Gmail, Calendar, and Drive. SugarCRM can integrate with Google tools, but it doesn’t have the same level of native integration as Copper.
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