Choisir le bon CRM is tough.
You’re looking at HubSpot and Bitrix24, and honestly, you’re probably a bit confused.
Imagine all the time you’ll waste if you pick the wrong one.
Good news! We’re going to break down HubSpot vs Bitrix24, plain and simple.
Aperçu
We’ve spent considerable time exploring both HubSpot and Bitrix24.
Our team dove into their features, tested their usability, and compared their pricing.
This hands-on approach ensures our comparison is based on real-world experience, not just surface-level reviews.
Ready to grow your business with a powerful all-in-one platform? Get started with HubSpot’s tools today.
Tarifs : Il existe un plan gratuit. Le plan premium commence à $15/mois.
Caractéristiques principales :
- CRM
- Automatisation du marketing
- Analyses et rapports
Looking for an affordable solution? Bitrix24 offers a robust platform with a wide range of features.
Tarifs : La version d'essai est gratuite. Le plan premium commence à $49/mois.
Caractéristiques principales :
- CRM
- Gestion de projet
- Outils de communication
Qu'est-ce que HubSpot ?
Okay, so, HubSpot. What’s the deal? It’s a big name in CRM.
Think of it as a toolbox. It helps with sales, marketing, and customer service.
Do you want to grow your entreprise?
HubSpot wants to help. It’s built to keep everything organized.
Découvrez également nos alternatives préférées à Hubspot...
Notre avis
HubSpot est une plateforme puissante offrant de nombreuses fonctionnalités, mais il est important de prendre en compte votre budget et vos besoins avant de vous engager. C'est un excellent choix pour les entreprises qui recherchent une solution complète et sont prêtes à investir.
Principaux avantages
- CRM gratuit : Commencez avec un forfait gratuit avec des fonctionnalités CRM de base.
- Plateforme tout-en-un : Accédez à une suite d’outils de marketing, de vente et de service.
- Communauté et ressources étendues : Bénéficiez d'une richesse de connaissances et d'accompagnement.
- Objectifs du marketing entrant : Attirez et engagez des prospects avec du contenu précieux.
Tarifs
- Outils gratuits:Gratuit jusqu'à deux utilisateurs.
- Plateforme de démarrage du pôle marketing: 15 $/siège/mois.
- Plateforme client de démarrage: 15 $/siège/mois.
- Marketing Hub Professionnel + trois sièges: 800 $/mois, sièges supplémentaires à 45 $/mois.
Avantages
Inconvénients
Qu'est-ce que Bitrix24 ?
Alright, let’s talk Bitrix24. It’s more than just CRM.
Think of it as a complete work platform. You get project management.
You get communication tools. You get CRM.
It’s designed to keep your team connected. It wants to replace lots of other apps.
Découvrez également nos favoris Alternatives à Bitrix24…
Notre avis
Prêt à prendre le contrôle de vos projets et à booster la productivité de votre équipe ? Bitrix24 vous offre les outils nécessaires pour exceller en gestion de projet, avec plus de 10 millions d'utilisateurs dans le monde.
Principaux avantages
- CRM riche en fonctionnalités : Gérez vos contacts, vos transactions et votre pipeline de vente.
- Gestion de projet intégrée : Planifiez, suivez et collaborez facilement sur des projets.
- Outils de communication intégrés : Chat, visioconférence et partage de fichiers au sein de la plateforme.
- Créateur de sites Web : créez des pages de destination et des sites Web sans aucun codage.
- Application mobile: Accédez à votre travail où que vous soyez et à tout moment.
Tarifs
- Basique: 49 $/organisation/mois, 5 utilisateurs.
- Standard: 99 $/organisation/mois, 50 utilisateurs.
- Professionnel: 199 $/organisation/mois, 100 utilisateurs.
- Entreprise: 399 $/organisation/mois, 250 utilisateurs.
Avantages
Inconvénients
Comparaison des fonctionnalités
This comparison evaluates HubSpot CRM, the leading platform for inbound sales and marketing.
Bitrix24 CRM, a comprehensive solution that heavily integrates collaboration tools and project management tools.
This analysis will clarify which crm tools solution is better for maximizing sales and marketing teams performance versus providing an integrated platform for all internal and external communications platform.
1. Core Platform Architecture and Scope
- HubSpot: Built as a modular crm tools ecosystem. It starts with the hubspot crm and expands into specialized hubs (sales hub, marketing hub, service hub), focusing entirely on customer relationship management and growth through inbound marketing.
- Bitrix24: Functions as an all in one crm and workspace, integrating CRM, project management tools, communications, and HR. Its architecture supports unlimited users and is designed to manage the full spectrum of business operations and internal collaboration tools.
2. Pricing and User Limits
- HubSpot: Offers a robust hubspot’s free crm tier that is permanently free crm and highly functional for small teams and new users. Paid tiers scale based on the features needed and the number of active sales teams users.
- Bitrix24: Provides a generous free crm version that supports unlimited users and essential communications tools. Paid plans are often structured around feature bundles, providing excellent value for teams needing integrated CRM and project tools.
3. Sales Pipeline and Management
- HubSpot: The sales hub provides visual sales pipeline management, deal tracking, and sequences. It focuses on streamlined, automated sales processes, which is often praised in hubspot crm reviews.
- Bitrix24: Offers strong sales management capabilities within the bitrix24 crm, including a visual sales funnel and lead tracking. It is a comprehensive crm tool designed to handle complex deal flows and marketing campaigns.
4. Marketing Automation and Campaigns
- HubSpot: Marketing teams rely on the hubspot marketing hub for deep inbound marketing, content creation, and sophisticated marketing campaigns. It is ideal for large sales and marketing teams needing fine-tuned automation.
- Bitrix24: Includes native marketing tools for email, SMS, and integrated marketing campaigns. The bitrix24 crm focuses on connecting marketing actions directly to the sales process and sales funnel.
5. Project and Task Management
- HubSpot: Focuses primarily on customer relationship management. While the platform includes task management features for sales actions, dedicated project management tools are limited and often require integration with other tools.
- Bitrix24: A major strength is its native integration of project management tools and task management, including Gantt charts and Kanban boards, making it ideal for tracking internal work and customer relationships alongside sales efforts.
6. Internal Communication and Collaboration
- HubSpot: Uses a unified boîte de réception and internal chat within the hubspot crm to support sales team and service collaboration. It operates mainly as a crm tools system.
- Bitrix24: Excels as a communications platform, offering secure chat, video calls, newsfeeds, and deep integration with its collaboration tools, providing a full virtual office experience for unlimited users.
7. Customization and Extensibility
- HubSpot: Highly praised for its flexibility in creating custom fields and objects. The platform is planned and designed to scale with growing sales teams, adapting to sophisticated workflow automation needs.
- Bitrix24: Allows for extensive customization of its user interface and offers robust workflow automation tools across both CRM and project management modules. The ability to handle complex customer relationships across different functions is key.
8. Lead and Contact Management
- HubSpot: Offers superior lead management features, including website tracking and scoring, tightly linking inbound marketing to the sales process. Its contact management is often highlighted in the hubspot crm review.
- Bitrix24: Provides comprehensive contact management within the bitrix24 crm. It centralizes all customer données, from marketing campaigns interactions to project status, giving the sales team a complete view of customer relationships.
9. Feature Depth and Overall Value
- HubSpot: Offers specialized depth in the sales hub and marketing hub, ideal for organizations where sales are the core driver. The hubspot crm is considered a high-value tool, particularly for sales and marketing teams.
- Bitrix24: Provides a broader range of features, including its own communications tools, which makes it a compelling crm tool for businesses looking for a single source of truth for both sales and internal operations.
What to Look For in a CRM Software?
- Évolutivité : Peut-il évoluer avec votre entreprise ?
- Facilité d'utilisation : L'interface est-elle intuitive pour votre équipe ?
- Intégration: Est-il compatible avec vos outils existants ?
- Customization: Can you tailor it to your specific needs?
- Soutien: Un service clientèle fiable est-il disponible ?
- Accès mobile : Votre équipe peut-elle y accéder en déplacement ?
- Sécurité: Does it protect your customer data?
Verdict final
So, which one wins? It really depends on you.
If you’re big on marketing and sales, HubSpot is a strong choice.
It’s easy to use and has great tools.
But if you need a full work platform with project management, Bitrix24 is your pick.
It does a lot. We’ve tried both, and we know what works.
We’ve looked at the prices, the features, and how easy they are.
We think you can faire a good choice now. Pick the one that fits your work best.
Plus de Hubspot
Voici une brève comparaison entre Hubspot et ces solutions logicielles :
- HubSpot vs GoHighLevel: Hubspot is an all-in-one platform for agencies, with strong marketing automation and white-labeling options.
- Hubspot vs Pipedrive: It is a sales-focused CRM known for its visual sales pipeline management and intuitive interface, which makes it ideal for tracking deals. Hubspot provides a more comprehensive, all-in-one platform that encompasses sales, marketing, and customer service.
- Hubspot vs Keap: It (formerly Infusionsoft) specializes in CRM and marketing automation, particularly for small businesses looking to streamline sales processes. Hubspot offers a wider range of marketing, sales, and service features.
- Hubspot vs ActiveCampaign: It excels in email marketing and marketing automation, with advanced segmentation and conditional logic. However, Hubspot provides a more extensive all-in-one platform that encompasses lead generation.
- Hubspot vs Clickfunnels: It is dedicated to creating high-converting sales funnels, focusing on landing pages and sales processes. Hubspot, on the other hand, is a broader marketing and sales automation platform.
- Hubspot vs Folk: It is a simpler CRM solution that excels in straightforward contact management and organization. It is suitable for small teams that prioritize ease of use.
- Hubspot vs Instantly: It specializes in cold email outreach and lead generation automation. Hubspot provides a much broader suite of tools, including a full CRM, comprehensive email marketing with advanced design capabilities.
- Hubspot vs ClickUp: It is primarily a project management tool with extensive customization and collaboration features. It allows users to manage tasks, documents, and goals. While it offers some CRM functionalities through custom fields.
- Hubspot vs Monday CRM: It.com is a work operating system focused on project management, collaboration, and workflow automation. In contrast,
- Hubspot vs Capsule CRM: It is a simpler, user-friendly contact manager and sales tracker, ideal for small businesses needing organized customer information and clear pipeline views.
- Hubspot vs Insightly: It combines CRM with strong project management features, making it versatile for businesses requiring both.
- Hubspot vs Freshsales CRM: It is a sales-focused CRM emphasizing AI-powered lead scoring and sales automation for efficient deal management. Hubspot provides a more extensive all-in-one platform with robust marketing automation features integrated alongside sales and service tools.
- Hubspot vs Salesforce: It is a powerful, highly customizable enterprise-grade CRM with robust reporting and forecasting capabilities, ideal for large organizations with complex needs.
- Hubspot vs Zendesk: It is a specialized customer service and support platform, excelling in omnichannel support, ticketing, and advanced AI capabilities for issue resolution.
Plus de Bitrix24
Voici une brève comparaison de Bitrix24 avec ces solutions logicielles :
- Bitrix24 contre Pipedrive: Bitrix24 propose une suite complète comprenant CRM et gestion de projet, tandis que Pipedrive se concentre sur la gestion intuitive du pipeline de vente visuel.
- Bitrix24 contre GoHighLevelBitrix24 est comme une grande suite bureautique. Elle comprend un CRM, mais aussi des outils pour communiquer avec votre équipe et gérer vos projets. C'est pratique si vous avez besoin de plusieurs choses au même endroit. GoHighLevel est davantage axé sur les ventes et le marketing.
- Bitrix24 contre Keap: Bitrix24 propose une large gamme de fonctionnalités de collaboration et de CRM, tandis que Keap excelle dans l'automatisation du marketing et la gestion détaillée des processus de vente.
- Bitrix24 contre ActiveCampaign: Bitrix24 est une suite commerciale complète, tandis qu'ActiveCampaign est spécialisé dans l'automatisation avancée du marketing, les campagnes par e-mail et le lead nurturing.
- Bitrix24 contre Hubspot: Bitrix24 offre un vaste ensemble de fonctionnalités pour les opérations commerciales, souvent avec une courbe d'apprentissage plus raide ; HubSpot propose une plate-forme de marketing, de vente et de service conviviale et intégrée.
- Bitrix24 contre Clickfunnels: Bitrix24 est un système de gestion d'entreprise complet avec CRM ; ClickFunnels est principalement un outil de création d'entonnoirs de vente et de pages de destination.
- Bitrix24 contre Folk: Bitrix24 est une plateforme complète pour diverses fonctions commerciales ; Folk est un système de gestion des contacts plus ciblé et collaboratif.
- Bitrix24 contre Immédiatement: Bitrix24 propose une large gamme d'outils commerciaux, notamment CRM ; Instantly se spécialise dans la sensibilisation automatisée par courrier électronique à froid et les cadences de vente.
- Bitrix24 contre Cliquez dessus: Bitrix24 est une plateforme intégrée pour le CRM, la gestion de projet et la collaboration ; ClickUp est un outil de gestion du travail polyvalent avec des vues personnalisables.
- Bitrix24 contre lundi: Bitrix24 propose une solution commerciale complète avec CRM ; Monday CRM fournit des flux de travail hautement visuels et personnalisables pour la gestion de projets et de clients.
- Bitrix24 contre Capsule: Bitrix24 est une plateforme riche en fonctionnalités avec CRM, gestion des tâches et collaboration ; Capsule CRM est un gestionnaire de pipeline de contacts et de ventes plus simple et plus rationalisé.
- Bitrix24 contre Insightly: Bitrix24 est une suite commerciale complète dotée d'outils de collaboration et de projet robustes ; Insightly est un CRM doté de capacités de gestion de projet intégrées, souvent privilégiées par les petites entreprises.
- Bitrix24 contre Freshsales: Bitrix24 propose une large gamme de fonctions commerciales en plus du CRM ; Freshsales CRM est une plate-forme axée sur les ventes avec des informations alimentées par l'IA pour la gestion des prospects et des transactions.
- Bitrix24 contre Salesforce: Bitrix24 fournit une solution tout-en-un pour différentes tailles d'entreprise, y compris CRM ; Salesforce est un CRM d'entreprise de premier plan, hautement personnalisable et évolutif avec des capacités étendues.
Questions fréquemment posées
Is HubSpot or Bitrix24 better for small businesses?
It depends on your neHubSpot’s ease of use, which is great for focused sales and marketing. Bitrix24’s x24’s free plan and wide range of tools are also good for project management and communication like zoho crm.
Can I integrate other software with HubSpot and Bitrix24?
Yes, both platforms offer integrations. HubSpot integrates well with marketing and sales tools, while Bitrix24 integrates within its ecosystem and some external apps. Check their app marketplaces for specific integrations.
Quelle est la plateforme qui offre le meilleur soutien à la clientèle ?
HubSpot is known for its strong customer support, various resources, and responsive teams. Bitrix24 also offers support, but some users find it less consistent.
Is Bitrix24 or HubSpot more affordable?
Bitrix24 offers a more robust free plan, making it cheaper to start. HubSpot’s CRM is limited. Paid plans for both vary, so compare features to find the best value for your budget.
Which has better automation capabilities, HubSpot or Bitrix24?
HubSpot has stronger, more refined marketing and sales automation. Bitrix24 offers broader automation across its various tools, including project management and internal processes.
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