Choisir le bon CRM can feel like navigating a maze, especially for small businesses.
Are you tired of spreadsheets and sticky notes?
Do you wish there were a more straightforward way to manage your customer relationships?
In this Capsule CRM vs Close CRM comparison, we’ll explain everything you need to know to pick the perfect CRM for your small business.
We’ll explore pricing, features, and ease of use so you can faire a wise decision.
Let’s find the CRM that helps your business thrive!
Aperçu
We tested both Capsule CRM and Close CRM. We looked at their features.
We checked their prices. We also used them to see how easy they are to use.
Our testing and research helped us make this comparison.
It will help you pick the right CRM for your petite entreprise.
Based on our data, Capsule CRM is the budget-friendly choice. Focused on simplicity and savings.
Tarifs : It has a free trial. Paid plan starts at $18/month
Caractéristiques principales :
- Gestion des contacts
- Gestion du pipeline de vente
- Project Boards
Start your trial and experience the CRM that’s helped thousands of businesses boost their sales.
Tarifs : It has a free trial. The premium plan starts at $35/month.
Caractéristiques principales :
- Built-in calling
- Email sequences
- Advanced Reporting
Qu'est-ce que Capsule CRM ?
Ever wish you had a simple place to keep track of all your customer information?
Capsule CRM is designed for easy use and helps small businesses manage contacts, deals, and communication.
Think of it as your digital Rolodex, but way more powerful.
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Notre avis
It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.
Principaux avantages
- Gestion simple des contacts.
- Suivi facile du pipeline de vente.
- S'intègre à de nombreuses applications.
- Champs personnalisables disponibles.
- Application mobile pour un accès en déplacement.
Tarifs
- Démarreur: 18 $/utilisateur/mois.
- Croissance: 36 $/utilisateur/mois.
- Avancé: 54 $/utilisateur/mois.
- Ultime: 72 $/utilisateur/mois.
Avantages
Inconvénients
What is Close CRM?
Close CRM is a sales-focused CRM built for closing deals.
It helps sales teams track leads and manage their pipelines.
It’s designed to make sales reps more efficient.
Think of it as your sales command center.
Découvrez également nos favoris Fermer les alternatives CRM…
Notre avis
Close the deal with Close CRM! Start your 14-day free trial and experience the CRM that’s helped thousands of businesses boost their sales.
Principaux avantages
- Appel intégré : Make and receive calls directly within Close.
- Puissant email sequences: Automate your outreach and follow-up.
- Advanced reporting: Track your progress and identify areas for improvement.
- Sales automation: Streamline repetitive tasks and save time.
- Dedicated support: Get help from their expert team when you need it.
Tarifs
- Essentials: $35/seat/month.
- Croissance: 99 $/siège/mois.
- Échelle: $139/seat/month.
Avantages
Inconvénients
Comparaison des fonctionnalités
This analysis evaluates two distinct approaches to customer relationship management. Capsule, a robust contact management system known for its simplicity and clear sales pipeline.
Close CRM, a high-velocity crm solution built for maximizing interactions for sales reps through built in calling.
This comparison clarifies which solution is the better investment for streamlined relationship management versus optimizing outbound sales processes and achieving more deals.
1. Core Focus and Philosophy
- Capsule CRM: Built as a simple, visual crm solution focused on robust contact management system. Its core goal is to provide a clean platform for relationship tracking and simple sales processes. It is ideal for small teams prioritizing organization over complex automation.
- Close: A specialized crm solution with a “CRM that works” philosophy, focusing entirely on making the sales reps more productive. It includes professional features like the power dialer and integrated calling, aiming for full team engagement and rapid deal closure.
2. Communication and Phone Features
- Capsule CRM: Relies primarily on integrations for communication. It does not have native phone calls or built-in dialers, focusing instead on manual logging of interactions and email synchronization.
- Close: Its primary differentiating feature is built in calling. It allows sales reps to immédiatement place phone calls or dial multiple numbers using the power dialer. It also features call coaching and detailed communication logging to drive full team engagement.
3. Contact Management and Data Entry
- Capsule CRM: Provides a clear and robust contact management system. All customer données and activities are tied directly to the contact record, simplifying tracking.
- Close: Excels at minimizing manual data entry. It captures customer data automatically through its communication features and allows sales reps to easily create custom objects to fit unique sales processes.
4. Sales Pipeline and Deal Tracking
- Capsule CRM: Offers a visual, straightforward sales pipeline view. It is easy to customize stages and see the progress of deals through the sales cycle.
- Close: Provides highly customizable sales pipelines designed for speed. Sales reps can use the platform’s automation and communication tools to push deals faster, directly targeting more deals.
5. Automation and Productivity
- Capsule CRM: Offers light automation centered around tasks, calendar events, and email follow-ups. It is designed for simplicity, not deep, branched automation logic.
- Close: Features strong sales processes automation focused on communication sequences, follow-ups, and maximizing sales reps time. Its core features are designed to minimize wasted effort and maximize sales productivity.
6. Price Model and Cost
- Capsule CRM: Offers a good free version and scales with tiered, predictable per user pricing, making the capsule crm cost very transparent for small businesses.
- Close: Does not offer a free plan but provides a free trial. Its pricing is tiered based on required features like the power dialer and call coaching. The value is derived from increased sales team productivity.
7. Mobile Accessibility
- Capsule CRM: Offers dedicated, easy-to-use mobile device applications (iOS and Android) that provide quick access to customer data, sales pipeline, and task management.
- Close: Also provides robust mobile device applications. They are essential for sales reps needing to log calls and update the sales pipeline while on the move, supporting full team engagement.
8. Project Management and Customization
- Capsule CRM: Includes light project management features, allowing users to link tasks to deals and contacts. It is a simple feature set that avoids complex internal project tracking.
- Close: Focuses purely on sales, lacking internal project management tools. However, it offers high customization with custom objects and advanced views for managing customer relationships.
9. User Support and Training
- Capsule CRM: Features are straightforward, leading to a low learning curve. Customer support is readily available, often praised in any capsule crm review.
- Close: Provides extensive training and professional features support. Its focus on team engagement includes resources and documentation to ensure sales reps quickly master its power dialer and sales acceleration tools.
What to Look for in a CRM Tool?
Choosing the right crm system is a critical decision for any growing business.
The best crm solutions are designed to streamline your multiple sales pipelines and enhance all your key business processes.
When evaluating platforms, consider these essential features:
- Évolutivité: Can the CRM grow with your business like email marketing?
- Personnalisation: Can you tailor it to your specific workflows?
- Intégrations: Does it connect with your other business tools?
- Mobile Access: Is there a mobile app for on-the-go management?
- Customer Support: What level of support is offered?
- Training: Are there resources to help you and your team learn the system?
- Sécurité: Does the CRM have robust security measures to protect your data?
Verdict final
Choosing between Capsule CRM and Close CRM depends on your specific needs.
Capsule CRM is an excellent choice for a petite entreprise looking for a simple, affordable CRM.
It’s easy to use and covers the basics well.
Close CRM is a better investment if you have a larger sales team and need powerful sales automation and reporting.
It’s more expensive, but its features are designed to boost sales performance.
We’ve tested both, and most petites entreprises are just starting.
Capsule CRM offers the best balance of features and affordability.
We hope this comparison has helped you make the right choice for your business!
Plus de Capsule CRM
Voici une brève comparaison de Capsule CRM avec ces solutions logicielles :
- Capsule CRM vs Pipedrive: Capsule CRM offre une solution simple pour la gestion des contacts et des ventes, tandis que Pipedrive est un outil de gestion visuelle du pipeline de vente.
- Paperpal 透過改進文法、清晰度和風格，為學術寫作提供寶貴的支援。它可以幫助您完善學術文本，確保其符合教育標準。: Capsule is easy to use. It helps you manage your contacts and sales process. It is great for keeping things simple and organized. GoHighLevel is a much bigger tool. It has many tools for marketing and sales.
- Capsule CRM vs Keap: Capsule CRM se concentre sur la simplicité et le prix pour le suivi des contacts et des ventes ; Keap offre des fonctions étendues d'automatisation du marketing et des ventes, souvent à un prix plus élevé.
- Capsule CRM vs ActiveCampaign: Capsule CRM offre une gestion solide des contacts et des pipelines, tandis qu'ActiveCampaign offre une automatisation marketing puissante, des campagnes par e-mail et une segmentation avancée.
- Capsule CRM vs Hubspot: Capsule CRM est un CRM convivial et abordable pour la gestion des interactions avec les clients ; HubSpot propose une vaste gamme d'outils de marketing, de vente et de service, avec des options gratuites et des options payantes évolutives.
- Capsule CRM vs Clickfunnels: Capsule CRM is a tool for managing customer relationships; ClickFunnels specializes in building sales funnels and optimizing conversion processes.
- Capsule CRM vs Folk: Capsule CRM est une solution simple de gestion des contacts, tandis que Folk met l'accent sur l'organisation collaborative des contacts et leur enrichissement par des fonctionnalités modernes.
- Capsule CRM vs Instantly: Capsule CRM se concentre sur la gestion des contacts généraux et des ventes ; Instantly est conçu pour l'envoi automatisé d'e-mails froids et l'engagement commercial.
- Capsule CRM vs Clickup: Capsule CRM est une solution de gestion de la relation client dédiée, tandis que ClickUp est une plateforme de gestion du travail polyvalente qui comprend des fonctionnalités de gestion de la relation client ainsi que de gestion des projets et des tâches.
- Capsule CRM vs Monday CRM: Capsule CRM offre une gestion simple des contacts et du pipeline de vente ; Monday CRM offre des flux de travail visuels hautement personnalisables et des fonctions étendues de collaboration d'équipe.
- Capsule CRM vs Insightly: Capsule CRM met l'accent sur la facilité d'utilisation et le suivi des contacts, tandis qu'Insightly propose un CRM plus complet avec des fonctions avancées de gestion de projets.
- Capsule CRM vs Freshsales CRM: Capsule CRM privilégie la simplicité dans la gestion des ventes et des contacts, tandis que Freshsales CRM offre une plateforme de vente plus robuste avec des informations alimentées par l'IA et des analyses avancées.
- Capsule CRM vs Salesforce: Capsule CRM est idéal pour les petites et moyennes entreprises à la recherche d'un CRM simple et abordable ; Salesforce est un CRM d'entreprise doté d'une personnalisation et d'une évolutivité étendues pour les grandes organisations.
- Capsule CRM vs Zendesk: Capsule CRM se concentre sur les ventes et la gestion de la relation client, tandis que Zendesk est principalement une plateforme de service client qui excelle dans les solutions de billetterie et d'assistance.
More of Close CRM
Here’s a brief comparison of Close CRM with these software solutions:
- Close CRM vs Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
- Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
- Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
- Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
- Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
- Close CRM vs Folk: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
- Close CRM vs Instantly: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
- Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
- Close CRM vs Monday CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
- Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. Capsule CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
- Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
- Close CRM vs Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
- Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
- Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.
Questions fréquemment posées
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Capsule CRM could be a great starting point for small businesses and startups that want to manage customer relationships and keep track of contacts. It’s simpler and more affordable. Close CRM might be overkill if you need the core CRM functionalities, like contact management and simple sales tracking. Capsule offers excellent value for money.
Capsule CRM propose-t-il un essai gratuit ?
Oui, Capsule CRM vous offre un essai gratuit de 14 jours. Cela vous permet de tester le logiciel CRM et de voir s'il est adapté à votre entreprise avant de vous engager. Close propose également un essai, ce qui est un bon moyen de comparer Capsule et Close.
Comment Capsule et Close se comparent-ils aux autres options CRM populaires ?
Il existe de nombreuses options CRM, notamment Zoho CRM et HubSpot. Pour trouver meilleur CRM Il est essentiel de comparer Capsule et Close. Tenez compte des avis et des notes des utilisateurs pour faire votre choix. Notre article comparatif 2025 détaille ces différences.
Quel CRM est le meilleur pour les équipes de vente souhaitant augmenter leurs ventes ?
If you want to streamline your sales process and increase sales, Close is a strong contender. Its calling features are integrated into the platform, and it offers a range of integrations with other sales tools. Close is better for medium-sized businesses with dedicated sales teams. Its powerful CRM features, like sales automation, can make all the difference.
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