Elegir lo correcto CRM for your business can feel like choosing between two cool video games.
Are you struggling to determine if Freshsales CRM or Capsule CRM is better for your needs?
It’s frustrating, right? You don’t want to waste time or money on a system that doesn’t work.
Don’t worry; we’re here to help! Let’s break down Freshsales vs Capsule CRM and find the best for you.
Descripción general
We’ve spent considerable time exploring Freshsales and Capsule CRM, putting each through its paces.
This comparison is based on our hands-on experience, testing features, and functionality, ensuring you get real-world insights.
Want to see Freshsales in action? Start your free trial and visit their website and experience more to see the difference!
Precios: Tiene un plan gratuito. El plan premium cuesta desde $9 al mes.
Características principales:
- AI-powered insights
- Built-in phone
- Deal pipeline management
Want a simple yet powerful CRM to organize your customer relationships? Try Capsule CRM today and see the difference!
Precios: Dispone de un plan gratuito. El plan premium cuesta a partir de $18/mes.
Características principales:
- Contact Tracking
- Canal de ventas
- Gestión de tareas
What is Freshsales?
Freshsales? It’s a CRM. Think of it as a tool to help you sell better.
It tracks your customers, smooths your sales process, and is built for sales teams.
Además, explora nuestros favoritos Freshsales CRM alternatives…
Unlock the power of an all-in-one marketing platform. GoHighLevel gives you everything to manage your marketing.
Beneficios clave
- Interfaz intuitiva: Get up and running in minutes; no tech skills required.
- Visual Sales Pipeline: See precisely where your deals stand at a glance.
- Built-in Phone and Email: Connect with customers directly within the platform.
- Información impulsada por IA: Get intelligent recommendations to close more deals.
Precios
Todos los planes se cumplirán facturado anualmente.
- Crecimiento + 500 contactos de marketing: $9/usuario/mes.
- Pro + 500 contactos de marketing:$39/usuario/mes.
- Empresa + 500 contactos de marketing: $59/usuario/mes.
Ventajas
Contras
¿Qué es Capsule CRM?
Capsule CRM is different.
It’s built for contact management and helps you keep track of people, not just salespeople but everyone.
It’s also simple and easy to use.
Además, explora nuestros favoritos Capsule CRM alternatives…
¿Quiere agilizar su proceso de ventas? Capsule CRM ofrece un sólido sistema de gestión de contactos con herramientas intuitivas. No pierda clientes potenciales. Experimente la potencia de este software CRM líder.
Beneficios clave
- Interfaz fácil de usar: Capsule CRM es conocido por su diseño intuitivo y su facilidad de uso.
- Precios asequibles: Es uno de los CRM más asequibles del mercado.
- Genial para pequeñas empresas: Su sencillez y su concentración en las funciones esenciales lo hacen perfecto para equipos pequeños.
- Aplicación móvil: Acceda a los datos de sus clientes y gestione su canal de ventas sobre la marcha.
- Se integra con herramientas populares: Connects with G Suite, Mailchimp, Zapiery mucho más.
Precios
Todos los planes se cumplirán facturado anualmente.
- Motor de arranque:$18/usuario/mes.
- Crecimiento:$36/usuario/mes.
- Avanzado:$54/usuario/mes.
- Último:$72/usuario/mes.
Ventajas
Contras
Comparación de características
Choosing the right CRM software means comparing features.
We’ll examine key areas to help you decide which solution best suits your needs.
Empecemos.
1. Integración
- Freshsales:
- It offers extensive integration with various third-party apps, including Freshworks products, and has a strong API.
- Seamless integration with email marketing tools, enhancing customer relationships.
- Capsule CRM:
- It provides integrations with popular tools, but its ecosystem is more minor than Freshsales.
- Integrates with common platforms like Google Workspace and Mailchimp.
2. Pricing Plans
- Freshsales:
- Offers tiered pricing plans, starting at a lower entry point, with more advanced features available at higher tiers. Provides a free plan.
- Caters to growing businesses with scalable options.
- Capsule CRM:
- Features simpler, more straightforward pricing plans, though it lacks an entirely free plan.
- It focuses on providing essential features at a fixed cost.
3. Gestión de la cartera de ventas
- Freshsales:
- It boasts a highly visual sales pipeline management system, enabling precise deal tracking through the sales funnel.
- Strong tools for sales performance analysis.
- Capsule CRM:
- Provides a basic proceso de ventas view. It is functional but less visually driven than Freshsales.
- Offers essential sales tracking features.
4. Analítica
- Freshsales:
- Delivers robust analytics, including detailed reports on sales performance and customer behavior.
- Leverages AI to provide actionable insights.
- Capsule CRM:
- Offers basic analytics and reporting focused on tracking key sales metrics.
- Suitable for businesses with more straightforward reporting needs.
5. Customer Relationship Management
- Freshsales:
- A comprehensive customer relationship management (CRM) platform designed to manage all aspects of customer interactions.
- Features to track and nurture customer relationships.
- Capsule CRM:
- Focuses on strong contact management, emphasizing organization and tracking of customer details.
- Excellent for maintaining clean, accessible customer data.
6. Automatización del marketing
- Freshsales:
- Includes advanced marketing automation features, such as automated email campaigns and workflows.
- Helps to streamline marketing processes.
- Capsule CRM:
- It lacks robust marketing automation features and focuses more on sales and contact management.
- Relies on integrations for advanced marketing tasks.
7. Facilidad de uso
- Freshsales:
- User-friendly interface, although some advanced features may require a learning curve.
- Strong balance of power and ease of use. Integrates with zoho crm products.
- Capsule CRM:
- It is known for its simplicity and ease of use, making it easy for beginners to get started.
- Great for users who need a straightforward CRM. Can export easily to Excel.
What to Look for in CRM Software?
- Escalabilidad: ¿Puede el CRM crecer con su empresa?
- Personalización: Does it adapt to your unique workflows?
- Apoyo: Is reliable customer support available?
- Acceso móvil: Can you manage your CRM on the go?
- Seguridad: Does it protect your customer data?
- Características específicas del sector: Does the CRM have features geared toward your industry?
- Formación e incorporación: Are there resources to help your team learn the software?
- Reporting Capabilities: Can you generate the specific reports you need?
- Migración de datos: How easy is moving your existing data into the new CRM?
- User Permissions: Can you control who has access to what information?
- Updates & Maintenance: How often is the software updated, and what is the maintenance process?
Veredicto final
Entonces, ¿cuál es el mejor CRM? For most businesses, we recommend Freshsales.
It offers a strong CRM solution with AI, great sales tools, and reasonable pricing.
It’s powerful but still easy to use. While Capsule CRM is simple, Freshsales provides more tools for growth.
If you need strong project management within your CRM.
You may need a different solution, but for sales, Freshsales wins.
We’ve tested both, and Freshsales gives you more bang for your buck. Trust us; we’ve done the work, so you don’t have to.
More of Freshsales CRM
Here’s a brief comparison of Freshsales CRM with these software solutions:
- Freshsales CRM vs Gohighlevel: Freshsales CRM focuses on AI-driven sales automation and pipeline management, while GoHighLevel is a broader platform offering extensive marketing, sales, and agency automation features.
- Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
- Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
- Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
- Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
- Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
- Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
- Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and automatización del correo electrónico herramienta.
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
- Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
- Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.
Más información sobre Capsule CRM
He aquí una breve comparación de Capsule CRM con estas soluciones de software:
- Cápsula CRM vs Gohighlevel: Capsule CRM destaca en la gestión directa de contactos y pipelines de ventas, mientras que GoHighLevel proporciona una plataforma integral para ventas, automatización del marketing y generación de oportunidades.
- Capsule CRM vs Pipedrive: Capsule CRM ofrece una solución sencilla para la gestión de contactos y ventas, mientras que Pipedrive es una herramienta de gestión de canal de ventas visual.
- Cápsula CRM vs Keap: Capsule CRM se centra en la sencillez y la asequibilidad para el seguimiento de contactos y ventas; Keap ofrece amplias funciones de automatización de marketing y ventas, a menudo a un coste más elevado.
- Cápsula CRM vs ActiveCampaign: Capsule CRM ofrece una sólida gestión de contactos y proyectos, mientras que ActiveCampaign proporciona una potente automatización del marketing, campañas de correo electrónico y segmentación avanzada.
- Capsule CRM vs Hubspot: Capsule CRM es un CRM asequible y fácil de usar para gestionar las interacciones con los clientes; HubSpot ofrece un amplio conjunto de herramientas de marketing, ventas y servicios, con opciones gratuitas y escalables de pago.
- Cápsula CRM vs Clickfunnels: Capsule CRM es una herramienta para gestionar las relaciones con los clientes; ClickFunnels se especializa en construir embudos de ventas y optimizar los procesos de conversión.
- Cápsula CRM vs Folk: Capsule CRM es una solución sencilla de gestión de contactos, mientras que Folk hace hincapié en la organización colaborativa de los contactos y en su enriquecimiento con funciones modernas.
- Capsule CRM vs Instantly: Capsule CRM se centra en la gestión general de contactos y ventas; Instantly está diseñado para el contacto automatizado por correo electrónico y la participación en ventas.
- Cápsula CRM vs Clickup: Capsule CRM es una solución CRM dedicada, mientras que ClickUp es una plataforma versátil de gestión del trabajo que incluye funcionalidades CRM junto con la gestión de proyectos y tareas.
- Capsule CRM frente a Monday CRM: Capsule CRM ofrece una gestión sencilla de los contactos y de la cartera de ventas; Monday CRM proporciona flujos de trabajo visuales altamente personalizables y amplias funciones de colaboración en equipo.
- Capsule CRM vs Insightly: Capsule CRM se centra en la facilidad de uso y el seguimiento de contactos, mientras que Insightly ofrece un CRM más completo con funciones avanzadas de gestión de proyectos.
- Capsule CRM frente a Salesforce: Capsule CRM es ideal para pequeñas y medianas empresas que buscan un CRM sencillo y asequible; Salesforce es un CRM de nivel empresarial con amplia personalización y escalabilidad para grandes organizaciones.
- Capsule CRM vs Zendesk: Capsule CRM se centra en las ventas y la gestión de las relaciones con los clientes, mientras que Zendesk es principalmente una plataforma de atención al cliente que destaca en las soluciones de emisión de tickets y soporte.
Preguntas frecuentes
¿Qué CRM es mejor para las pequeñas empresas?
Freshsales is often the best CRM for small businesses due to its scalable pricing and robust features. Capsule CRM is more straightforward, but Freshsales offers more growth potential and a free plan.
Does Freshsales or Capsule CRM offer better customer support?
Freshsales generally offers more comprehensive support, including phone and email. Capsule CRM’s support is primarily email-based. Both offer knowledge bases, but Freshsales has more resources.
Is there a free version of Freshsales or Capsule CRM?
Freshsales offers a limited free plan, while Capsule CRM does not. Freshsales’ free version allows you to test core features, making it a good starting point.
Which CRM is more straightforward to integrate with other tools?
Freshsales has a broader range of integrations, including Freshworks products. It also has a more robust API, making it a stronger CRM solution for complex integrations.
Which CRM is better for sales pipeline management?
Freshsales excels at sales pipeline management. Its visual interface and AI-driven insights provide more detailed tracking and reporting than Capsule CRM.
English 
Spanish 
Chinese 
German 
French 
Russian 
Portuguese 
Japanese 
Korean