Ever feel like managing customers is a total mess?
You’re juggling emails, calls, and notes, and it’s just not working.
You’re losing track of deals, and your team isn’t on the same page.
That’s where a 客户关系管理 进来。
Let’s look at SugarCRM vs Agile 客户关系管理 to see which one can fix this.
In simple terms, we’ll break down which tool might be the 最佳 CRM tool for you in 2025.
概述
To give you the most accurate comparison, we’ve put both SugarCRM and Agile 客户关系管理 through rigorous testing.
Our team explored each platform’s features, usability, and performance.
This hands-on experience allows us to provide a real-world analysis beyond just listing specs.
SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing today!
定价： 预订演示计划。高级计划起价为 $19/月。
主要特点：
- 销售队伍自动化
- 客户支持
- 报告和分析
敏捷 客户关系管理 streamlines your sales, marketing, and support all in one platform. Explore it!
定价： 它有免费计划。高级计划起价为每月 8.99 美元。
主要特点：
- 项目管理
- 游戏化
- 电话
什么是 SugarCRM？
SugarCRM is a flexible 客户关系管理 built for businesses that need to customize—think big sales teams.
It lets you tailor the software to your exact needs and handles complex sales processes.
此外，探索我们最喜欢的 SugarCRM 替代品…
我们的观点
想在 2025 年将销售额提高 20%？SugarCRM 的 Sugar Sell、Sugar Serve 和 Sugar Market 等工具可以提供帮助！自动化营销、管理客户并达成更多交易。
主要优点
- 开源平台： 为您提供更大的灵活性和控制力。
- 强大的销售自动化： 简化销售流程，提高生产率。
- 出色的报告工具： 深入了解您的销售业绩。
- 移动应用程序包括 访问您的 客户关系管理 数据随身携带
- 大型社区： 利用丰富的资源和支持。
定价
SugarCRM 提供免费试用测试。他们的付费计划起价为每个用户每月 $49。以下是细目：
- 要点:$19/用户/月，最少三个用户。
- 标准:$59/用户/月，至少十个用户。
- 先进的:$85/用户/月，至少十个用户。
- 总理:$135/用户/月，至少十个用户。
Você pode ter mais de um espaço de trabalho.
缺点
什么是 Agile CRM？
Now, let’s talk about it.
It’s for freelancers and 小型企业.
It helps manage client projects.
You can send contracts and invoices, schedule meetings, and keep everything in one place.
此外，探索我们最喜欢的 敏捷 CRM 替代方案…
我们的观点
想要简化您的销售和营销流程？Agile CRM 提供最多 10 位用户的免费方案。无风险体验其强大功能！立即开始免费试用。
主要优点
- 预算友好： 为最多 10 位用户提供免费计划。
- 游戏化功能： 通过积分和奖励激励您的销售团队。
- 内置电话： 直接在平台内拨打和接听电话。
定价
Agile CRM 提供永久免费方案，非常慷慨！如果您需要更多，以下是您的选项：
- 自由的：最多 10 个用户。
- ,” “plano de projeto” ou “calendário de conteúdo”).: $8.99
- 常规的: $29.99
- 企业: $47.99
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
This analysis evaluates SugarCRM, the established leading crm known for its enterprise customization and modular components like sugar sell and sugar market.
Agile CRM, an all in one crm solution famous for integrated marketing 自动化 and features for small and medium businesses.
This comparison clarifies which crm platform is the better fit for enterprise-level customization versus maximizing sales efficiency for mid-sized teams.
1. Core Focus and Target Market
- SugarCRM: A flexible crm platform designed for enterprise use, offering specific, modular clouds like sugar serve for service and sugar market for marketing. Its focus is deep customization for complex business processes.
- 敏捷: An all in one crm system built for small and medium businesses that need robust sales automation & marketing tools in a single platform, specializing in maximizing sales enablement with lower overhead.
2. Marketing and Sales Automation
- SugarCRM: Features deep marketing automation through its sugar market product and extensive drag and drop workflows within the core platform to automate the sales process and service tasks.
- 敏捷: Known for superior, built-in marketing automation and sales automation capabilities. It provides advanced lead scoring and drip campaigns to maximize web engagement and efficiently move leads through the pipeline.
3. Server Network and Infrastructure
- SugarCRM: Offers sugar enterprise deployment options, including on-premise hosting for maximum control over customer Das bedeutet, dass Ihr and security compliance.
- 敏捷: Primarily a cloud based 会计 platform, focusing on easy access and scalability, which is often preferable for small and medium businesses that lack dedicated IT support.
4. Sales Pipeline and Forecasting
- SugarCRM: Provides sophisticated sales forecasting and sales performance tools integrated within sugar sell, allowing sales teams to manage complex deals and track metrics rigorously.
- 敏捷: Offers visual sales pipelines and robust tools for sales forecasting and managing the entire sales process, ensuring the sales team has clear visibility over deals.
5. Pricing Structure and Affordability
- SugarCRM: Tends to be higher cost, with crm prices typically structured per user, billed annually, making it one of the less affordable crm solutions, positioning it as an alternative to large enterprise platforms.
- 敏捷: Considered a highly affordable crm solution, especially for its small and medium businesses target. Pricing tiers offer strong value for the integrated features provided, positioning it as a powerful alternative to many crm alternatives.
6. Service and Customer Support
- SugarCRM: Offers enhanced support tiers, including dedicated account management and advanced troubleshooting for its complex crm system and modular business processes.
- 敏捷: Known for its responsive customer queries support and easily accessible knowledge base, providing strong technical assistance, often included in the initial setup fee.
7. Core Feature Modules
- SugarCRM: Divided into modules like sugar sell for sales, sugar market for marketing, and sugar serve for customer service, allowing companies to adopt the specific components of the crm platform they need.
- 敏捷: An all in one crm solution that includes contact management, sales, and marketing features, streamlining the tools necessary for sales enablement without relying on separate modules.
8. Integrations and Ecosystem
- SugarCRM: Offers deep integration, especially within enterprise business processes, with robust api access for connecting external software development tools and existing legacy systems.
- 敏捷: Provides native integrations with major services like telephony, email, and La machine, allowing users to efficiently connect email marketing and web engagement tools.
9. Learning Curve and Customization
- SugarCRM: Offers a maximum degree of freedom and flexibility through custom coding and module changes, resulting in a slight steeper learning curve for new users but deep control for administrators.
- 敏捷: Features an intuitive user interface and focuses on easy setup, making it accessible for new users. Its customization focuses more on setting up sales process automation without complex coding.
What to Look For in a CRM Tool?
- Consider your team’s Google Workspace reliance.
- Evaluate the need for deep customization.
- Factor in long-term scalability and the size of the company.
- Assess the importance of the mobile accessibility for your team.
- Think about the complexity of your current sales management process.
- Analyze your budget against the requirements of each CRM software, considering sugarcrm pricing and sugarcrm cost.
- Determine the level of vendor support you’ll need for service automation and calendar integration.
最终裁决
So, which one wins? It depends on your needs.
For big companies wanting lots of control, SugarCRM is powerful.
But it can be tricky to learn.
If you want something easy and quick, Agile CRM is a better choice.
It’s simple and helps small teams work better.
We tested both, and for most users, Agile CRM is our pick.
It’s user-friendly and gets the job done without headaches.
Trust us; we’ve seen a lot of CRMs.
SugarCRM 的更多信息
以下是 SugarCRM 与这些软件解决方案的简要比较：
- SugarCRM vs Pipedrive: SugarCRM 提供广泛的定制和灵活的部署，可满足各种业务需求；Pipedrive 是一款以销售为重点的 CRM，具有可视化管道，优先考虑中小型企业的易用性。
- SugarCRM vs GoHighLevel:GoHighLevel vs SugarCRM：2025年哪个CRM平台最好？GoHighLevel 是满足营销机构需求的一体化平台。它可以帮助他们管理多个客户。SugarCRM 是为大型公司定制的 CRM。它可以帮助企业分析数据，定制销售流程。
- SugarCRM vs Keap: SugarCRM 为销售和营销自动化提供了强大的、高度可定制的 CRM 功能，可扩展至更大的团队；Keap（前身为 Infusionsoft）是一款主要为小型企业设计的营销自动化和销售 CRM。
- SugarCRM vs ActiveCampaign: SugarCRM 专注于广泛的销售管理和复杂管道的定制；ActiveCampaign 擅长用户友好型营销自动化、电子邮件营销活动和潜在客户细分。
- SugarCRM vs HubSpot: SugarCRM 提供深度定制和灵活部署的定制解决方案；HubSpot 提供直观、集成的营销、销售和服务工具套件，以易用性著称。
- SugarCRM vs Clickfunnels: SugarCRM 是一个强大的客户关系管理平台；ClickFunnels 是一个专业工具，用于构建销售漏斗、登陆页面和自动销售流程。
- SugarCRM 与 Folk: SugarCRM 是一款功能强大、可定制的 CRM，可满足全面的业务需求；Folk 是一款现代化的协作式联系人管理工具，强调简单易用。
- SugarCRM 与 Instantly: SugarCRM 为销售人员自动化和客户管理提供了广泛的 CRM 解决方案；Instantly 则专门从事自动化冷门电子邮件推广和潜在客户生成活动。
- SugarCRM 与 ClickUp: SugarCRM 是一款专门用于销售、营销和服务自动化的 CRM；ClickUp 是一款多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
- SugarCRM 与 Monday: SugarCRM 可为销售和营销提供广泛的自定义功能和强大的自动化功能；Monday CRM 可为包括 CRM 在内的各种业务流程提供高度可视化的自定义工作流。
- SugarCRM 与 Capsule CRM: SugarCRM 是高度可定制和可扩展的 CRM，具有高级功能；Capsule CRM 则是面向中小型企业的更简单、更经济的联系人管理解决方案。
- SugarCRM 与 Insightly: SugarCRM 可为复杂的销售流程和报告提供广泛的定制功能；Insightly 则将 CRM 与项目管理相结合，注重中小型企业的易用性。
- SugarCRM vs Freshsales: SugarCRM 为销售和营销提供深度定制和先进的自动化功能；Freshsales CRM 提供直观的界面、人工智能驱动的销售线索评分和集成的销售自动化功能。
- SugarCRM 与 Salesforce: SugarCRM 提供了一个开源选项，具有很大的定制潜力；Salesforce 是基于云的 CRM 领导者，具有丰富的功能、广泛的集成和庞大的生态系统，但复杂度较高。
更多 Agile CRM
以下是 Agile CRM 与这些软件解决方案的简要比较：
- Agile CRM 与 Pipedrive: Agile CRM 提供更广泛的营销自动化功能和内置帮助台。同时，Pipedrive 专注于为销售团队提供直观的可视化销售渠道管理。
- Agile CRM 与 GoHighLevel 对比Agile CRM 是一个集 CRM、销售、营销和服务功能于一体的一体化平台。它因其免费计划和对小型企业的良好支持而备受赞誉。GoHighLevel 专为满足营销代理机构的需求而打造。
- Agile CRM 与 Keap: Agile CRM 价格更实惠，并为核心 CRM 功能提供了更直观的界面。 买 提供强大的营销自动化和电子商务功能，但学习曲线更陡峭。
- Agile CRM 与 ActiveCampaign: Agile CRM 提供了一个内置帮助台和电话功能的一体化平台，而 ActiveCampaign 则在高级营销自动化、细分和详细分析方面表现出色。
- Agile CRM 与 Hubspot: Agile CRM 为小型企业提供有竞争力的免费计划和强大的营销自动化，而 HubSpot 为大型企业提供全面、可扩展的工具套件。
- Agile CRM 与 Clickfunnels: Agile CRM 是一款包罗万象的 CRM，具有销售、营销和服务功能；ClickFunnels 是一款用于构建销售渠道和自动化销售流程的专用工具。
- 敏捷 CRM 与 Folk CRM 对比: Agile CRM 是一款包含销售、营销和支持的综合套件，而 Folk 则强调简化、协作的联系人管理和组织。
- 敏捷 CRM 与即时 CRM： Agile CRM 为销售、营销和客户服务提供一体化解决方案，而 Instantly 则专注于简化 冷电子邮件 外展和交付能力。
- 敏捷 CRM 与 点击: Agile CRM 是一个专用的 CRM 解决方案，而 ClickUp 是一个多功能生产力平台，包括 CRM 功能、项目管理和任务跟踪。
- Agile CRM 与 Monday CRM 对比: Agile CRM 是一款具有强大营销和服务自动化功能的集成 CRM，而 Monday CRM 则提供了高度可定制的可视化工作区来管理各种工作流程。
- Agile CRM 与 Capsule CRM: Agile CRM 提供具有营销自动化和强大报告功能的综合套件，而 Capsule CRM 是一种更简单的联系人管理和销售渠道跟踪解决方案。
- Agile CRM 与 Insightly: Agile CRM 强调销售、营销和服务方面的广泛自动化，而 Insightly 则提供与 CRM 功能集成的强大项目管理功能。
- Agile CRM 与 Freshsales CRM: Agile CRM 提供强大的营销自动化和内置帮助台。同时，Freshsales CRM 在以销售为中心的功能方面也表现出色，例如可视化管道和 AI 驱动的洞察。
- Agile CRM 与 Salesforce: Agile CRM 是一款价格实惠、用户友好的中小型企业选择，而 Salesforce 是一款行业领先、高度可定制且功能丰富的企业级 CRM。
常见问题
Which CRM is better for a small business, SugarCRM or Agile CRM?
Agile CRM is generally better for small businesses. It’s easier to use and set up, and it offers the key features most small businesses need. SugarCRM is more complex and best suited for larger companies with specific needs.
Can I integrate my email marketing with SugarCRM or Agile CRM?
Yes, both SugarCRM and Agile CRM allow email marketing integration. Agile CRM has built-in email tools, while SugarCRM can integrate with various email platforms. Choose based on the complexity of your marketing needs.
Is SugarCRM or Agile CRM more affordable?
Agile CRM is usually more affordable for small to medium-sized businesses. SugarCRM can become expensive due to its complex customization and add-ons. When deciding, consider your budget and the features you need.
Does SugarCRM or Agile CRM offer good customer support?
Both offer customer support, but Agile CRM is known for its responsive and helpful support. SugarCRM’s support can vary. Consider how much support you might need when making your decision.
Which CRM has better customization options, SugarCRM or Agile CRM?
SugarCRM offers far more customization options. You can tailor it to your exact needs, but this requires technical expertise. Agile CRM offers some customization, but it’s less flexible.
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