Picking the right customer software is tough, right?
You need something that helps your team sell and keep customers happy.
It’s like trying to choose the best video game, but for your business.
Don’t worry; we’re going to break down Salesforce vs Creatio 客户关系管理 in a simple way.
Let’s 制作 this choice easy!
概述
We’ve put both Salesforce and Creatio 客户关系管理 through their paces.
Our team spent weeks using each platform, testing features, and simulating real-world scenarios.
This hands-on approach ensures our comparison is based on practical experience, not just marketing materials.
Ready to explore the world’s leading 客户关系管理? Sign up for a free trial of Salesforce today!
定价： 它提供免费试用。高级计划起价为每月 25 美元。
主要特点：
- Lead management
- Sales forecasting
- Opportunity management
准备好探索 Creatio 的强大功能了吗？立即注册并亲身体验该平台。
定价： 它提供免费试用。高级计划起价为每月 25 美元。
主要特点：
- 可视化工作流程构建器
- Обзор искусственного интеллекта Hume: самая реалистичная озвучка в 2025 году?
- 无代码定制
什么是 Salesforce？
Okay, let’s talk about Salesforce. It’s a big name in the 客户关系管理 世界。
Think of it as a super-powered tool for managing customers.
It helps businesses manage sales, marketing, and customer service.
It’s like having a central hub for everything customer-related.
此外，探索我们最喜欢的 Salesforce 替代方案…
我们的观点
It’s incredibly powerful and flexible. The free plan is very generous, and it has many features for managing projects.
主要优点
Salesforce helps businesses connect better with customers. It gives a full view of each customer.
This helps improve sales and service.
- 360-Degree Customer View: See all customer interactions in one place.
- Boosts Sales by 39%: Many users report higher sales and productivity.
- 强大的自动化功能： Automate tasks like emails and lead tracking.
- Huge AppExchange: Connects with thousands of other apps.
- Scalable for Growth: Grows with your business, from small to large.
定价
- Starter Suite：每位用户每月 25 美元。
- Pro Suite: $100/user/month.
- 企业: $165/user/month.
- Agora que você se inscreveu, vamos dar uma olhada no seu espaço de trabalho do Taskade.: $330/user/month.
- Einstein 1 Sales: $500/user/month.
Você pode ter mais de um espaço de trabalho.
缺点
什么是 Creatio CRM？
Now, let’s talk about Creatio CRM.
It’s a platform that focuses on process 自动化.
Think of it as a tool that helps you streamline your sales and marketing.
It’s built to make your workflows smoother. It’s all about making things efficient.
此外，探索我们最喜欢的 创建 CRM 替代方案…
主要优点
Creatio 有一些突出的优点。它能帮助你更快、更好地完成工作。
- 无代码自由： 快速构建应用程序。轻松更改工作流程。无需编码！
- 提高效率： 自动化任务。这将解放您的团队。
- 360°客户视图： 一站式查看所有客户信息，更好地了解他们。
- AI智能帮助： 使用人工智能进行预测。帮助做出明智的商业选择。
- 集成模块： 集销售、营销和服务于一体，一切尽在一处。
定价
所有计划均按年计费。
- 生长： 每月 25 美元。
- Remaker AI contre Gemini : 每月 55 美元。
- 无限： Reply io vs Smartlead: Aumente suas vendas em 2025? 9
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
选择 最佳 CRM solutions means looking past the hype.
We’ve broken down nine vital features to show you the real advantage of each platform, helping your salesforce team find the best crm for tomorrow.
1. Platform Architecture and No-Code/Low-Code
- Salesforce CRM: This customer relationship management system uses a low-code platform. It requires some coding skills or dedicated developers for deep customization and complex applications.
- Creatio CRM: Creatio features a true no-code platform (Studio Creatio). This gives citizen developers and most businesses the maximum degree of freedom to build applications and automate workflows without needing to write code.
2. Core CRM Applications (The Clouds)
- Salesforce： Salesforce offers a product suite including Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud. These are distinct Salesforce products often bundled for companies.
- Creatio CRM: Creatio products combine Sales Creatio, Marketing Creatio, and Service Creatio into an all-in-one platform. This provides a unified, complete view of the customer across all services.
3. Workflow and Process Automation
- Salesforce： Offers powerful tools to automate workflows within the sales cloud, but advanced business process management often needs more technical effort.
- Creatio CRM: Its whole philosophy is built on business process management. The no-code platform to automate gives users the ability to accelerate sales processes and define their core business process management as a defining part of the crm solutions.
4. Artificial Intelligence (AI) and Innovation
- Salesforce： Known for groundbreaking ai innovation, salesforce takes advantage of its massive business Das bedeutet, dass Ihr reservoir. It uses AI agents (Einstein Copilot) to assist the user, cementing its role as the customer company.
- Creatio CRM: Creatio is embracing the AI commitments with its own AI agent (Creatio Copilot). It natively embeds AI to help automate workflows and crm tasks, focusing on customer and employee experiences.
5. Sales and Account Management
- Salesforce： Provides robust contact management and account management. It is the best bet for large enterprises with complex, global sales processes.
- Creatio CRM: Excels in account management and guiding the user through the sales processes. Its visual tools make sales creatio a strong performer for improving sales team efficiency.
6. Marketing Automation and Customer Journey
- Salesforce: Marketing Cloud is an omnichannel marketing platform for massive, complex marketing campaigns. It allows detailed orchestrate of customer journey functions.
- Creatio CRM: Marketing Creatio simplifies the customer journey mapping. The no code tools make it easier for most businesses to orchestrate customer journey and build long lasting relationships.
7. Customization and Extensibility
- Salesforce： The platform offers high customization options, but this complexity comes with higher training and implementation costs.
- Creatio CRM: Its studio creatio is a low-code platform designed for extreme adaptability. Customization options are simple and available with the maximum degree of freedom for citizen developers.
8. Target Audience and Scalability
- Salesforce： This is built for the enterprise level. It shines when a company has thousands of employees and needs massive global infrastructure.
- Creatio CRM: While suitable for enterprise, Creatio is often the best crm for the mid-market. It provides robust crm applications allowing a 小型企业 to scale quickly as its business grows.
9. Analytics and Reporting
- Salesforce： Offers superior analytics and 报告 across all salesforce products. The data cloud integration gives an unparalleled view of performance.
- Creatio CRM: Provides strong reporting and analytics functionality. While its core features are robust, the depth of third-party apps and advanced features found in salesforce crm is greater.
选择 CRM 软件时要注意什么？
You need to look beyond the basic 定价 and feature review. Consider these points to ensure your investment drives real revenue 和 growth.
- Vendor Commitment: Does the creatio team or the Salesforce team show genuine care? Look at how they are communicating transparently about future technology and innovation.
- Industry Focus: Check for industry workflows. Creatio offers pre-built solutions for 20+ verticals. Salesforce has its own industry cloud solutions.
- Ecosystem: How many marketplace add-ons are available? You need access to apps like QuickBooks or other crm solutions to avoid friction in operations.
- Scalability for All Sizes: Is the pricing flexible? Salesforce offers plans billed annually but can be costly for smaller businesses. Creatio’s structure better suits varied growth.
- Global/Local Support: Does the vendor have a local presence? Creatio, for example, has six offices globally and serves clients like société générale group and BNP Paribas Group.
- Leadership & Vision: Who is the co-founder or chief digital officer driving the platform to automate workflows? Look for a sneak peek into their vision for customer experiences.
- Real-World Use: Seek out customer success stories. Look for companies in a similar business environment to yours and how they handle complex tasks like order management.
最终裁决
So, which one wins? It’s a close call.
If your business needs super deep customization and lots of integrations.
Salesforce is strong.
However, if you want something easier to use with strong process automation.
Creatio CRM is a good choice for many mid-sized businesses.
Creatio might be the better fit. It’s user-friendly and cuts down on data entry hassles.
We’ve spent weeks testing these platforms, and we know what works.
Trust us to help you pick the right CRM.
More of Salesforce
Here’s a brief comparison of Salesforce with these software solutions:
- Salesforce 与 Pipedrive 对比: Salesforce 是一款适用于销售、营销和服务的综合性、高度可定制的 CRM，而 Pipedrive 则侧重于直观的可视化销售管道管理，以简化销售流程。
- Salesforce 与 GoHighLevel 对比: GoHighLevel is an all-in-one platform for marketing agencies, offering white-label options and extensive automation.
- Salesforce 与 Keap: Salesforce 为各种规模的企业提供了一个庞大的、可定制的 CRM 生态系统；Keap 则提供集成的销售和营销自动化，尤其适合小型企业。
- Salesforce 与 ActiveCampaign: Salesforce 是一款广泛的企业级 CRM，具有强大的销售自动化功能，而 ActiveCampaign 则在营销自动化、电子邮件营销和客户旅程可视化方面表现出色。
- Salesforce vs Hubspot: Salesforce 强调深度定制和强大的报告功能，以满足复杂的业务需求，而 HubSpot 则提供集成的营销、销售和服务工具套件，界面更加友好。
- Salesforce vs Clickfunnels: Salesforce 是一款用于管理客户关系和销售的综合 CRM；ClickFunnels 则是专门设计的销售漏斗生成器，用于引导客户完成转换。
- Salesforce 与 Folk: Salesforce 是一款高度可扩展、功能丰富的客户关系管理软件，适用于复杂的运营和大型企业；Folk 则是一款更简单的协作式联系人管理和关系建立工具。
- Salesforce vs Instantly: Salesforce 是一个广泛的客户关系管理平台，涵盖客户管理的各个方面；Instantly 擅长自动 冷电子邮件推广 并为有针对性的宣传活动提供线索。
- Salesforce 与 ClickUp: Salesforce 是一款功能强大的专用 CRM，用于管理客户互动和销售流程；ClickUp 是一款多功能工作管理平台，在其更广泛的项目管理工具中包含了 CRM 功能。
- Salesforce 与星期一: Salesforce 是一款强大的客户关系管理软件，具有广泛的数据模型，适用于各行各业的复杂工作流程；Monday CRM 提供高度可定制的可视化工作流程，已使用 Monday.com 进行项目管理的公司通常会使用它。
- Salesforce 与 Capsule: Salesforce is an enterprise-grade CRM suitable for large organizations with complex needs; Capsule CRM is a simpler, user-friendly CRM, ideal for small to medium-sized businesses focused on core contact and sales tracking.
- Salesforce 与 Insightly: Salesforce 提供了一个全面、高度可定制的 CRM，可满足不同的业务需求；Insightly 提供了一个多功能的 CRM，集成了项目管理功能，因其易于使用而经常受到中小型企业的青睐。
- Salesforce vs Freshsales CRM: Salesforce 是一款高度可定制、可扩展的 CRM，为大型企业提供高级功能；Freshsales CRM 则侧重于人工智能驱动的销售洞察力和自动化，以简化销售管理，通常是小型团队的首选。
- Salesforce vs Zendesk: Salesforce is a comprehensive CRM that covers sales, marketing, and customer service; Zendesk is a specialized customer service platform designed for ticketing, support, and omnichannel customer interactions.
Creatio CRM 的更多内容
以下是 Creatio CRM 与这些软件解决方案的简要比较：
- Creatio CRM 与 Pipedrive 对比: Creatio CRM 为不同的业务工作流程提供全面的流程自动化和无代码定制，而 Pipedrive 专注于可视化销售渠道管理，简化交易跟踪。
- Creatio 与 GoHighLevel 对比: Creatio 是一个无代码 CRM 和业务流程自动化平台，帮助企业加快销售、营销和服务任务的执行速度。GoHighLevel 是一个集销售和营销于一体的平台，专为营销机构和小型企业主打造，帮助他们发展业务。
- Creatio CRM 与 Keap: Creatio CRM 为复杂流程提供广泛的销售自动化和人工智能洞察，而 Keap 则专注于简化小型企业的联系人管理、电子邮件营销和预约。
- Creatio CRM 与 ActiveCampaign: Creatio CRM 提供了一个统一的平台，通过深度定制实现销售、服务和营销流程的自动化；ActiveCampaign 在智能营销自动化、细分和电子邮件营销活动方面表现出色。
- CRM Creation 与 Hubspot 对比: Creatio CRM 强调高度可定制的工作流程和强大的过程自动化，而 HubSpot 则为营销、销售和客户服务提供了更广泛、更集成的套件，以易于使用而闻名。
- Creatio CRM 与 Clickfunnels: Creatio CRM 是一款专注于管理客户关系和自动化业务流程的综合性 CRM；ClickFunnels 是一款用于构建销售渠道和优化转化率的专用工具。
- CRM 创作 vs. 民间: Creatio CRM 提供强大的营销自动化和详细的分析功能，可满足复杂的需求。Folk 是一款用户友好的协作式联系人管理系统，最适合小型团队。
- Creatio CRM 与 Instant: Creatio CRM 提供广泛的 CRM 功能，包括强大的工作流自动化和营销活动，而 Instantly 则专注于自动冷电子邮件推广和潜在客户培育。
- CRM Creation 与 Clickup 对比: Creatio CRM 是一个专用的、流程驱动的 CRM 平台，具有强大的自动化功能；ClickUp 是一个多功能的工作管理工具，包含 CRM 功能以及项目和任务管理功能。
- Creatio CRM 与 Monday CRM 对比: Creatio CRM 提供先进的销售和营销自动化以及广泛的定制功能，而 Monday CRM 强调可视化工作流程和团队协作，通常用于项目管理。
- CRM 创建与…… 胶囊 客户关系管理： Creatio CRM 提供强大、可扩展的平台，具有全面的自动化和无代码功能。Capsule CRM 是一款更简单的联系人管理系统，专注于跟踪销售机会。
- Creatio CRM 与 Insightly: Creatio CRM 提供了一个全面的、无代码的平台，用于自动化销售、服务和营销流程；Insightly 提供了一个功能丰富的 CRM，具有项目管理和关系链接功能。
- Creation CRM 与 Freshsales CRM: Creatio CRM 为复杂的销售操作提供强大的工作流自动化和深度定制功能。同时，Freshsales CRM 则优先为销售团队提供直观的界面和可视化的销售渠道管理。
- 创建 CRM 与 Salesforce: Creatio CRM 提供了一个灵活的、流程驱动的平台，具有强大的无代码定制功能；Salesforce 是一个行业领先、高度可扩展且全面的企业 CRM，拥有庞大的应用生态系统。
常见问题
Is Salesforce or Creatio CRM better for small businesses?
Creatio CRM often suits 小型企业 better due to its user-friendly interface and easily customizable features, reducing the need for extensive coding. Salesforce, while powerful, can be overwhelming and costly for smaller teams.
Can I integrate other software with Creatio CRM?
Yes, Creatio CRM offers various integration options. While its ecosystem might be smaller than Salesforce’s, it supports many essential integrations, ensuring smooth data flow and workflow automation.
哪种 CRM 更易于学习和使用？
Creatio CRM generally has a shorter learning curve. Its no-code and low-code tools make it easier for users to adapt and easily customize workflows without deep technical knowledge.
Does Salesforce or Creatio CRM offer better customer support?
Salesforce provides extensive support, but it can be costly. Creatio CRM is known for its responsive customer support, especially for mid-sized businesses, and has good G2 reviews.
How much does it cost to implement Salesforce or Creatio CRM?
Salesforce can be more expensive, especially with its higher-tier plans and add-ons. Creatio CRM offers more affordable starting prices, particularly for its core sales and marketing features.
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