选择正确的 客户关系管理 是艰难的。
You’ve got HubSpot vs SugarCRM staring you down, and honestly, they both look good.
Imagine wasting time and money on a 客户关系管理 that doesn’t do what you need.
Don’t worry; we’re going to break down HubSpot vs SugarCRM in simple language.
We’ll look at what each one does best so you can make a smart choice.
概述
We didn’t just read about these CRMs.
Our team dove in, testing both HubSpot and SugarCRM with real-world scenarios.
We ran sales pipelines, managed customer data, and explored their features to give you a clear, hands-on comparison.
想进一步了解 HubSpot 如何帮助您的企业发展？
定价： 它有一个免费计划。高级计划起价为 $15/月。
主要特点：
- 营销自动化
- Sales Pipelines
- Service Hub
SugarCRM’s tools, like Sugar Sell and Sugar Market, can help you in business!
定价： It has a free plan. The premium plan starts at $19/month.
主要特点：
- Customizable Platform
- 先进的 报告
- Sales Forecasting.
什么是 HubSpot？
Okay, so HubSpot is a tool for talking to customers.
It organizes everything—sales, marketing, and service— and is easy to use.
此外，探索我们最喜欢的 Hubspot 替代品...
主要优点
HubSpot 以其一体化方法和强大的免费计划而大放异彩。以下是它脱颖而出的原因：
- 免费 CRM： 是的，你没看错！HubSpot 提供完全免费的 CRM，用户数量不受限制，联系人多达 100 万。
- 营销自动化： 自动执行营销任务，如电子邮件营销活动和 Revisão de Capacidades 2025: Aumente sua Produtividade 14 张贴，节省时间，提高效率。
- 销售管道管理： 可视化并跟踪您的销售流程，从而更轻松地识别瓶颈并更快地完成交易。
- 广泛的集成： 将 HubSpot 与 1,000 多种常用业务工具连接起来，以简化工作流程。
定价
- 免费工具：最多两名用户免费。
- 营销中心入门：15 美元/座位/月。
- 入门客户平台：15 美元/座位/月。
- Marketing Hub Professional + 三个席位:$800/月，额外座位 $45/月。
Você pode ter mais de um espaço de trabalho.
缺点
什么是 SugarCRM？
Now, SugarCRM. It’s built for bigger teams. Do you want control?
SugarCRM gives it. You can change almost anything. It’s like building your own CRM.
Pretty powerful stuff.
此外，探索我们最喜欢的 SugarCRM 替代品…
Want to boost sales by 20% in 2025? SugarCRM’s tools, such as Sugar Sell, Sugar Serve, and Sugar Market, can help! They automate marketing, manage customers, and close more deals.
主要优点
- 开源平台： 为您提供更大的灵活性和控制力。
- 强大的销售自动化： 简化销售流程，提高生产率。
- 出色的报告工具： 深入了解您的销售业绩。
- 移动应用程序包括 access to your CRM data on the go.
- 大型社区： 利用丰富的资源和支持。
定价
所有计划都将 每年计费.
- 要点:$19/用户/月，最少三个用户。
- 标准:$59/用户/月，至少十个用户。
- 先进的:$85/用户/月，至少十个用户。
- 总理:$135/用户/月，至少十个用户。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
Let’s dive into its core.
We’re going to break down key features, showing you where each CRM platform shines.
This comprehensive comparison helps you see which tool best fits your needs.
1. 用户界面和易用性
- HubSpot CRM:
- HubSpot is known for its intuitive drag-and-drop interface, which makes it very user-friendly. It is especially tailored for small—to medium-sized businesses and is easy to navigate.
- Onboarding is generally smooth, with plenty of resources available.
- SugarCRM:
- Offers a highly customizable interface, but it can be more complex. This makes it a better fit for larger companies with dedicated IT support.
- While powerful, the learning curve is steeper.
2. Customization and Flexibility
- SugarCRM:
- Excels in customization. You can tailor almost every aspect to match your specific business needs.
- It provides strong options for those who need a very specific CRM solution.
- HubSpot CRM:
- Offers good customization, but it’s not as extensive as SugarCRM.
- It provides template options and some customization but is more geared toward a ready-to-go CRM system.
3. 营销自动化
- HubSpot CRM:
- There is a strong focus on inbound marketing. The marketing hub provides robust automation tools that are ideal for managing marketing efforts.
- HubSpot offers great tools for email marketing, social media, and 这.
- SugarCRM:
- Offers marketing automation, but it’s not as comprehensive as HubSpot.
- It allows for the great customization and automation of marketing and sales teams.
4. Sales Features
- HubSpot CRM:
- Provides a robust sales team toolkit, including deal tracking, pipeline management, and sales automation.
- Helps to streamline sales processes effectively.
- SugarCRM:
- Offers advanced sales forecasting and reporting, which are valuable for larger companies.
- It helps to manage complex sales processes.
5. Integration Capabilities
- HubSpot CRM:
- Offers seamless integration with a wide range of third-party applications.
- Great integration capabilities are provided.
- SugarCRM:
- It also offers seamless integration but may require more technical expertise to set it up.
- It does allow for seamless connections to other systems.
6. 报告和分析
- SugarCRM:
- Provides advanced reporting and analytics, allowing for deep insights into sales and customer data.
- Very strong for those who need in-depth reporting.
- HubSpot CRM:
- Offers good reporting, but SugarCRM provides more in-depth analytics.
- It does offer very good reporting for core functions.
7. Customer Relationship Management (CRM)
- HubSpot CRM:
- Focuses on providing a complete solution for managing customer interactions and building strong customer relationships.
- It is focused on ease of use.
- SugarCRM:
- Offers a highly customizable CRM, allowing you to tailor it to your specific needs.
- It is focused on deep customization.
选择 CRM 软件时要注意什么？
- Se você precisa gerenciar diversas plataformas de mídia social além das principais, o Buffer pode ser uma escolha melhor. 它能与您的业务共同成长吗？
- 易于使用： Will your team actually use it?
- Egal für welches Tool Sie sich entscheiden, denken Sie daran: Konsequenter Einsatz und eine starke Strategie sind der Schlüssel zum Erfolg mit Cold-E-Mails. Jetzt gehen Sie raus und fangen Sie an, neue Kunden zu gewinnen! 它能与现有工具连接吗？
- 支持： Is help readily available?
- 数据安全： How well is your data protected?
- 移动访问： Can you use it on the go?
- Specific Industry Needs: Does it cater to your industry’s unique requirements?
最终裁决
那么，哪一个会赢呢？这取决于你。
If you’re a smaller team and want something easy, HubSpot is your pick.
It’s got built-in tools and features like great marketing. It’s easy to integrate, too.
But if you’re a bigger company and need lots of control, go with SugarCRM.
It lets you change almost anything.
We’ve spent hours comparing HubSpot and SugarCRM.
We know what works and what you need. We’ve seen how HubSpot users love the easy setup.
Both can seamlessly fit your business.
Hubspot 的更多信息
我们探讨了 Hubspot 的几种替代方案，每种方案都有其独特的优势。
以下是 Hubspot 与这些软件解决方案的简要比较：
- Hubspot vs Gohighlevel: GoHighLevel 主要为营销机构量身定制，提供了一个管理各种数字营销任务（包括预约安排和社交媒体）的一体化平台。相反，Hubspot 则面向各种规模的企业，通过更广泛的营销、销售和服务工具集，在入站营销方面表现出色。
- Hubspot 与 Pipedrive: Pipedrive 是一款专注于销售的 CRM，以可视化销售管道管理和直观的界面而著称，是跟踪交易的理想选择。Hubspot 提供了一个更全面的一体化平台，涵盖销售、营销和客户服务。
- Hubspot vs Keap: Keap（前身为 Infusionsoft）专注于客户关系管理和营销自动化，尤其适合希望简化销售流程和联系人管理的小型企业。Hubspot 提供更广泛的营销、销售和服务功能，通常具有更强大的自动化和报告功能。
- Hubspot vs ActiveCampaign: ActiveCampaign 擅长电子邮件营销和营销自动化，具有先进的细分和条件逻辑。不过，Hubspot 提供了一个更广泛的一体化平台，包括潜在客户生成、社交媒体管理以及更广泛的自动化触发器和操作。
- Hubspot 与 Clickfunnels: ClickFunnels is dedicated to creating high-converting sales funnels, focusing on landing pages and sales processes. Hubspot, on the other hand, is a broader marketing and sales automation platform, offering comprehensive tools beyond just funnel building, including CRM, content management, and SEO.
- Hubspot 与 Folk: Folk 是一款较为简单的 CRM 解决方案，擅长直接管理和组织联系人。它适用于注重易用性的小型团队。Hubspot 提供更强大的联系人管理、详细的分析以及更广泛的营销和销售功能，但学习曲线较陡。
- Hubspot 与 Instantly: Instantly 擅长冷门电子邮件推广和潜在客户生成自动化。Hubspot 提供更广泛的工具套件，包括完整的客户关系管理、具有高级设计功能的综合电子邮件营销、社交媒体集成以及更广泛的自动化工作流程。
- Hubspot 与 ClickUp: ClickUp 主要是一款项目管理工具，具有广泛的定制和协作功能。它允许用户管理任务、文档和目标。虽然它通过自定义字段提供了一些 CRM 功能，但 Hubspot 是一个专门的 CRM 系统，旨在全面管理客户关系和简化销售流程。
- Hubspot 与 Monday CRM: Monday.com 是一个专注于项目管理、协作和工作流程自动化的工作操作系统。相比之下，Hubspot 是一个完全集成的 CRM，提供深入的销售、营销和客户服务自动化。它旨在推动企业创收并扩大规模。
- Hubspot vs Capsule CRM: Capsule CRM 是一款简单易用的联系人管理器和销售跟踪器，非常适合需要整理客户信息和清晰管道视图的小型企业。Hubspot 的 CRM 功能更强大、更丰富，具有先进的销售管道、全面的营销自动化和广泛的集成。
- Hubspot 与 Insightly: Insightly 将客户关系管理与强大的项目管理功能结合在一起，使其成为企业的多功能工具。Hubspot 在营销自动化和更广泛的销售功能方面表现出色，为内向营销和潜在客户培育提供了更全面的套件。
- Hubspot vs Freshsales CRM: Freshsales CRM 是一款以销售为中心的 CRM，强调人工智能驱动的销售线索评分和销售自动化，以实现高效的交易管理。Hubspot 提供了一个更广泛的一体化平台，其强大的营销自动化功能与销售和服务工具集成在一起，使其适用于更复杂的销售周期。
- Hubspot 与 Salesforce: Salesforce 是一款功能强大、可高度定制的企业级 CRM，具有强大的报告和预测功能，非常适合有复杂需求的大型企业。Hubspot 提供更友好的用户界面和一套完善的营销和销售工具，尤其吸引中小企业，其定价模式也更容易接受。
- Hubspot 与 Zendesk: Zendesk 是一个专业的客户服务和支持平台，在全渠道支持、票务和先进的人工智能问题解决能力方面表现出色。Hubspot Service Hub 提供集成的客户支持工具，作为其更广泛的 CRM 套件的一部分，在营销、销售和服务团队之间提供无缝数据流，但与 Zendesk 相比，它不太重视先进的人工智能。
SugarCRM 的更多信息
以下是 SugarCRM 与这些软件解决方案的简要比较：
- SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
- SugarCRM vs Pipedrive: SugarCRM 提供广泛的定制和灵活的部署，可满足各种业务需求；Pipedrive 是一款以销售为重点的 CRM，具有可视化管道，优先考虑中小型企业的易用性。
- SugarCRM vs Keap: SugarCRM 为销售和营销自动化提供了强大的、高度可定制的 CRM 功能，可扩展至更大的团队；Keap（前身为 Infusionsoft）是一款主要为小型企业设计的营销自动化和销售 CRM。
- SugarCRM vs ActiveCampaign: SugarCRM 专注于广泛的销售管理和复杂管道的定制；ActiveCampaign 擅长用户友好型营销自动化、电子邮件营销活动和潜在客户细分。
- SugarCRM vs Clickfunnels: SugarCRM 是一个强大的客户关系管理平台；ClickFunnels 是一个专业工具，用于构建销售漏斗、登陆页面和自动销售流程。
- SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
- SugarCRM 与 Instantly: SugarCRM 为销售人员自动化和客户管理提供了广泛的 CRM 解决方案；Instantly 则专门从事自动化冷门电子邮件推广和潜在客户生成活动。
- SugarCRM 与 ClickUp: SugarCRM 是一款专门用于销售、营销和服务自动化的 CRM；ClickUp 是一款多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
- SugarCRM 与 Monday: SugarCRM 可为销售和营销提供广泛的自定义功能和强大的自动化功能；Monday CRM 可为包括 CRM 在内的各种业务流程提供高度可视化的自定义工作流。
- SugarCRM 与 Capsule CRM: SugarCRM 是高度可定制和可扩展的 CRM，具有高级功能；Capsule CRM 则是面向中小型企业的更简单、更经济的联系人管理解决方案。
- SugarCRM 与 Insightly: SugarCRM 可为复杂的销售流程和报告提供广泛的定制功能；Insightly 则将 CRM 与项目管理相结合，注重中小型企业的易用性。
- SugarCRM vs Freshsales: SugarCRM 为销售和营销提供深度定制和先进的自动化功能；Freshsales CRM 提供直观的界面、人工智能驱动的销售线索评分和集成的销售自动化功能。
- SugarCRM 与 Salesforce: SugarCRM 提供了一个开源选项，具有很大的定制潜力；Salesforce 是基于云的 CRM 领导者，具有丰富的功能、广泛的集成和庞大的生态系统，但复杂度较高。
常见问题
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HubSpot is generally better for small businesses. It’s user-friendly, offers a free CRM, and has strong marketing tools. Its straightforward pricing model and ease of use are ideal for smaller teams focused on growing sales and marketing efforts.
我能定制 SugarCRM 以满足我的特定业务需求吗？
Yes, SugarCRM is highly customizable. You can tailor almost every aspect, from workflows to user interfaces. This makes it suitable for businesses with unique requirements or complex processes.
Is HubSpot’s free CRM worth using?
Yes, HubSpot’s free CRM is excellent for basic customer management. It provides essential tools for contact management, deal tracking, and basic reporting, making it a solid starting point.
How does the pricing model of HubSpot compare to SugarCRM?
HubSpot’s pricing model starts lower, with options for scaling up as needed. SugarCRM is generally more expensive, particularly for larger teams, but offers more advanced features.
Which CRM is better for integrating with other business tools?
HubSpot generally offers easier and more seamless integrations with a wider range of third-party applications. SugarCRM also integrates, but it may require more technical setup.
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