选择正确的 客户关系管理 是艰难的。
You’ve got HubSpot vs SugarCRM staring you down, and honestly, they both look good.
Imagine wasting time and money on a 客户关系管理 that doesn’t do what you need.
Don’t worry; we’re going to break down HubSpot vs SugarCRM in simple language.
We’ll look at what each one does best so you can 制作 一个明智的选择。
概述
We didn’t just read about these CRMs.
Our team dove in, testing both HubSpot and SugarCRM with real-world scenarios.
We ran sales pipelines, managed customer Das bedeutet, dass Ihr, and explored their features to give you a clear, hands-on comparison.
Ready to grow your business with a powerful all-in-one platform? Get started with HubSpot’s tools today.
定价： 它有一个免费计划。高级计划起价为 $15/月。
主要特点：
- 客户关系管理
- 营销自动化
- 分析与报告
SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing today!
定价： 预订演示计划。高级计划起价为 $19/月。
主要特点：
- 销售队伍自动化
- 客户支持
- 报告和分析
什么是 HubSpot？
Okay, so HubSpot is a tool for talking to customers.
It organizes everything—sales, marketing, and service— and is easy to use.
此外，探索我们最喜欢的 Hubspot 替代品...
我们的观点
HubSpot 是一个功能强大的平台，功能丰富，但在选择之前，您必须考虑自己的预算和需求。对于想要全面解决方案并愿意投资的企业来说，HubSpot 是一个不错的选择。
主要优点
- 免费 CRM： 从具有基本 CRM 功能的免费计划开始。
- 一体化平台： 访问营销、销售和服务工具套件。
- 广泛的社区和资源： 受益于丰富的知识和支持。
- 入站营销重点： 通过有价值的内容吸引并吸引潜在客户。
定价
- 免费工具：最多两名用户免费。
- 营销中心入门：15 美元/座位/月。
- 入门客户平台：15 美元/座位/月。
- Marketing Hub Professional + 三个席位：每月 800 美元，额外座位每月 45 美元。
Você pode ter mais de um espaço de trabalho.
缺点
什么是 SugarCRM？
Now, SugarCRM. It’s built for bigger teams. Do you want control?
SugarCRM gives it. You can change almost anything. It’s like building your own 客户关系管理.
Pretty powerful stuff.
此外，探索我们最喜欢的 SugarCRM 替代品…
我们的观点
想在 2025 年将销售额提高 20%？SugarCRM 的 Sugar Sell、Sugar Serve 和 Sugar Market 等工具可以提供帮助！自动化营销、管理客户并达成更多交易。
主要优点
- 开源平台： 为您提供更大的灵活性和控制力。
- 强大的销售自动化： 简化销售流程，提高生产率。
- 出色的报告工具： 深入了解您的销售业绩。
- 移动应用程序包括 访问您的 客户关系管理 数据随身携带
- 大型社区： 利用丰富的资源和支持。
定价
SugarCRM 提供免费试用测试。他们的付费计划起价为每个用户每月 $49。以下是细目：
- 要点:$19/用户/月，最少三个用户。
- 标准:$59/用户/月，至少十个用户。
- 先进的:$85/用户/月，至少十个用户。
- 总理:$135/用户/月，至少十个用户。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
This comparison evaluates HubSpot, celebrated for its streamlined inbound marketing and comprehensive marketing hub.
SugarCRM, an established leading 客户关系管理 platform known for its deep customization and robust, modular components like sugar sell and sugar market.
This analysis clarifies which crm platform offers the best value for your sales and marketing teams and their overall customer relationship management needs.
1. Core CRM Platform Philosophy
- HubSpot: Focuses on the “flywheel” model, offering a vast, free crm core that scales upward. It is built for ease of use and maximum compatibility across its integrated sales hub, marketing hub, and service hub, positioning it as a powerful, integrated crm platform for sales and marketing teams.
- SugarCRM: Positions itself as a highly adaptable leading crm and crm platform designed for complex, specific 商业 environments. It is built on a modular approach (sugar sell, sugar market, sugar serve), emphasizing deep customization over out-of-the-box simplicity, often appealing to larger organizations.
2. Marketing Automation Capabilities
- HubSpot: Features the powerful marketing hub which excels at inbound marketing, lead nurturing, and omni-channel campaigns. It integrates and connects seamlessly with the hubspot crm and offers powerful tools like drag and drop workflows for visual marketing 自动化.
- SugarCRM: Offers marketing automation via sugar market, which is a specialized, separate module. It provides robust capabilities for demand generation but is less natively integrated into the crm platform’s core, requiring more setup compared to HubSpot’s unified design.
3. Sales Force Automation
- HubSpot: The sales hub provides all the modern crm tools needed for the sales team, including sequences, 报告, and lead scoring. It is designed to be intuitive for sales teams new to automation, helping manage the entire sales pipeline management.
- SugarCRM: The sugar sell module offers comprehensive sales performance and forecasting tools, often preferred by larger teams needing extensive customization of processes and granular reporting, making it a stronger choice than many crm alternatives.
4. Service and Support
- HubSpot: The service hub is a key component, offering crm tools like ticketing, a knowledge base, and customer feedback management, fully integrated into the customer relationship management system.
- SugarCRM: Sugar serve is the dedicated service module. It provides advanced case routing and call center features, offering enhanced support and robust service automation for complex service environments.
5. Pricing Structure and Initial Cost
- HubSpot: Famous for its core hubspot’s free crm. Paid features are tiered based on feature access and contact database size, making it an affordable crm solution for startups, though costs rise significantly as the database grows.
- SugarCRM: Follows a strict per user model. SugarCRM pricing is generally higher upfront than HubSpot’s entry-level paid tiers and requires a direct quote for complex features like sugar enterprise, making the initial crm prices less transparent than HubSpot’s.
6. Pipeline and Process Management
- HubSpot: Provides visual sales pipeline management that is easy to set up and modify using drag-and-drop actions. It tracks leads from initial contact through closing, integrating heavily with both sales and marketing functions.
- SugarCRM: Allows highly complex and customized workflows using drag and drop workflows for modeling unique business processes. It excels at modeling specialized, multi-stage sales pipeline management that might be too rigid for out-of-the-box CRMs.
7. Customization and Enterprise Readiness
- HubSpot: Offers strong customization, especially in its paid tiers, but remains oriented around its core hubspot crm framework. It is generally suitable for mid-market growth but may not offer the deep, platform-level customization of SugarCRM.
- SugarCRM: Built for deep customization, offering features like sugar enterprise that allow organizations to tailor the platform to unique industry needs, making it a powerful choice for businesses that need the most specialized system possible.
8. Email and Calendar Integration
- HubSpot: Offers strong native calendar integration and features tracking for all email communications within the hubspot crm, ensuring the sales team has full context for every deal.
- SugarCRM: Also provides robust calendar integration and email synchronization, often accommodating a wider variety of specialized email clients and focusing on integrating communications directly into the customer relationship management record.
9. Reputation and Audience
- HubSpot: The hubspot crm reviews often praise its ease of use, wide marketing teams appeal, and excellent value for money at the entry level, positioning it as a top choice among crm alternatives.
- SugarCRM: Is respected as a robust, mature platform, favored by companies that prioritize long-term, scalable process modeling and deep integration across their organization, often having a higher overall sugarcrm cost but delivering greater control.
What to Look For in a CRM Software?
- Se você precisa gerenciar diversas plataformas de mídia social além das principais, o Buffer pode ser uma escolha melhor. 它能与您的业务共同成长吗？
- 易于使用： Will your team actually use it?
- Egal für welches Tool Sie sich entscheiden, denken Sie daran: Konsequenter Einsatz und eine starke Strategie sind der Schlüssel zum Erfolg mit Cold-E-Mails. Jetzt gehen Sie raus und fangen Sie an, neue Kunden zu gewinnen! 它能与现有工具连接吗？
- 支持： Is help readily available?
- 数据安全： How well is your data protected?
- 移动访问： Can you use it on the go?
- Specific Industry Needs: Does it cater to your industry’s unique requirements?
最终裁决
那么，哪一个会赢呢？这取决于你。
If you’re a smaller team and want something easy, HubSpot is your pick.
It’s got built-in tools and features like great marketing. It’s easy to integrate, too.
But if you’re a bigger company and need lots of control, go with SugarCRM.
It lets you change almost anything.
We’ve spent hours comparing HubSpot and SugarCRM.
We know what works and what you need. We’ve seen how HubSpot users love the easy setup.
Both can seamlessly fit your business.
Hubspot 的更多信息
以下是 Hubspot 与这些软件解决方案的简要比较：
- HubSpot vs GoHighLevel: Hubspot is an all-in-one platform for agencies, with strong marketing automation and white-labeling options.
- Hubspot 与 Pipedrive: It is a sales-focused CRM known for its visual sales pipeline management and intuitive interface, which makes it ideal for tracking deals. Hubspot provides a more comprehensive, all-in-one platform that encompasses sales, marketing, and customer service.
- Hubspot vs Keap: It (formerly Infusionsoft) specializes in CRM and marketing automation, particularly for small businesses looking to streamline sales processes. Hubspot offers a wider range of marketing, sales, and service features.
- Hubspot vs ActiveCampaign: It excels in email marketing and marketing automation, with advanced segmentation and conditional logic. However, Hubspot provides a more extensive all-in-one platform that encompasses lead generation.
- Hubspot 与 Clickfunnels: It is dedicated to creating high-converting sales funnels, focusing on landing pages and sales processes. Hubspot, on the other hand, is a broader marketing and sales automation platform.
- Hubspot 与 Folk: It is a simpler CRM solution that excels in straightforward contact management and organization. It is suitable for small teams that prioritize ease of use.
- Hubspot 与 Instantly: It specializes in cold email outreach and lead generation automation. Hubspot provides a much broader suite of tools, including a full CRM, comprehensive email marketing with advanced design capabilities.
- Hubspot 与 ClickUp: It is primarily a project management tool with extensive customization and collaboration features. It allows users to manage tasks, documents, and goals. While it offers some CRM functionalities through custom fields.
- Hubspot 与 Monday CRM: It.com is a work operating system focused on project management, collaboration, and workflow automation. In contrast,
- Hubspot vs Capsule CRM: It is a simpler, user-friendly contact manager and sales tracker, ideal for small businesses needing organized customer information and clear pipeline views.
- Hubspot 与 Insightly: It combines CRM with strong project management features, making it versatile for businesses requiring both.
- Hubspot vs Freshsales CRM: It is a sales-focused CRM emphasizing AI-powered lead scoring and sales automation for efficient deal management. Hubspot provides a more extensive all-in-one platform with robust marketing automation features integrated alongside sales and service tools.
- Hubspot 与 Salesforce: It is a powerful, highly customizable enterprise-grade CRM with robust reporting and forecasting capabilities, ideal for large organizations with complex needs.
- Hubspot 与 Zendesk: It is a specialized customer service and support platform, excelling in omnichannel support, ticketing, and advanced AI capabilities for issue resolution.
SugarCRM 的更多信息
以下是 SugarCRM 与这些软件解决方案的简要比较：
- SugarCRM vs Pipedrive: SugarCRM 提供广泛的定制和灵活的部署，可满足各种业务需求；Pipedrive 是一款以销售为重点的 CRM，具有可视化管道，优先考虑中小型企业的易用性。
- SugarCRM vs GoHighLevel:GoHighLevel vs SugarCRM：2025年哪个CRM平台最好？GoHighLevel 是满足营销机构需求的一体化平台。它可以帮助他们管理多个客户。SugarCRM 是为大型公司定制的 CRM。它可以帮助企业分析数据，定制销售流程。
- SugarCRM vs Keap: SugarCRM 为销售和营销自动化提供了强大的、高度可定制的 CRM 功能，可扩展至更大的团队；Keap（前身为 Infusionsoft）是一款主要为小型企业设计的营销自动化和销售 CRM。
- SugarCRM vs ActiveCampaign: SugarCRM 专注于广泛的销售管理和复杂管道的定制；ActiveCampaign 擅长用户友好型营销自动化、电子邮件营销活动和潜在客户细分。
- SugarCRM vs HubSpot: SugarCRM 提供深度定制和灵活部署的定制解决方案；HubSpot 提供直观、集成的营销、销售和服务工具套件，以易用性著称。
- SugarCRM vs Clickfunnels: SugarCRM 是一个强大的客户关系管理平台；ClickFunnels 是一个专业工具，用于构建销售漏斗、登陆页面和自动销售流程。
- SugarCRM 与 Folk: SugarCRM 是一款功能强大、可定制的 CRM，可满足全面的业务需求；Folk 是一款现代化的协作式联系人管理工具，强调简单易用。
- SugarCRM 与 Instantly: SugarCRM 为销售人员自动化和客户管理提供了广泛的 CRM 解决方案；Instantly 则专门从事自动化冷门电子邮件推广和潜在客户生成活动。
- SugarCRM 与 ClickUp: SugarCRM 是一款专门用于销售、营销和服务自动化的 CRM；ClickUp 是一款多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
- SugarCRM 与 Monday: SugarCRM 可为销售和营销提供广泛的自定义功能和强大的自动化功能；Monday CRM 可为包括 CRM 在内的各种业务流程提供高度可视化的自定义工作流。
- SugarCRM 与 Capsule CRM: SugarCRM 是高度可定制和可扩展的 CRM，具有高级功能；Capsule CRM 则是面向中小型企业的更简单、更经济的联系人管理解决方案。
- SugarCRM 与 Insightly: SugarCRM 可为复杂的销售流程和报告提供广泛的定制功能；Insightly 则将 CRM 与项目管理相结合，注重中小型企业的易用性。
- SugarCRM vs Freshsales: SugarCRM 为销售和营销提供深度定制和先进的自动化功能；Freshsales CRM 提供直观的界面、人工智能驱动的销售线索评分和集成的销售自动化功能。
- SugarCRM 与 Salesforce: SugarCRM 提供了一个开源选项，具有很大的定制潜力；Salesforce 是基于云的 CRM 领导者，具有丰富的功能、广泛的集成和庞大的生态系统，但复杂度较高。
常见问题
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HubSpot is generally better for 小型企业. It’s user-friendly, offers a free CRM, and has strong marketing tools. Its straightforward pricing model and ease of use are ideal for smaller teams focused on growing sales and marketing efforts.
我能定制 SugarCRM 以满足我的特定业务需求吗？
Yes, SugarCRM is highly customizable. You can tailor almost every aspect, from workflows to user interfaces. This makes it suitable for businesses with unique requirements or complex processes.
Is HubSpot’s free CRM worth using?
Yes, HubSpot’s free CRM is excellent for basic customer management. It provides essential tools for contact management, deal tracking, and basic reporting, making it a solid starting point.
How does the pricing model of HubSpot compare to SugarCRM?
HubSpot’s pricing model starts lower, with options for scaling up as needed. SugarCRM is generally more expensive, particularly for larger teams, but offers more advanced features.
Which CRM is better for integrating with other business tools?
HubSpot generally offers easier and more seamless integrations with a wider range of third-party applications. SugarCRM also integrates, but it may require more technical setup.
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