选择正确的 客户关系管理 很艰难，对吗？
You’re stuck between Copper 客户关系管理 and Zoho CRM, and you want to know which one’s 实际上 better for you.
It’s like trying to choose the best video game, but you don’t know the rules.
Let’s break down Copper 客户关系管理 vs Zoho CRM in plain English.
We’ll look at what they do, who they help, and which one wins in 2025.
概述
To give you a clear picture, we didn’t just read about these CRMs.
We got our hands dirty. Our team used both Copper and Zoho 客户关系管理 to test their key features.
We looked at how easy they were to use and whether they really helped manage customers.
This real-world testing is how we found the differences.
想要一款能与你的 Google 应用无缝集成的 CRM 系统吗？体验更顺畅的工作流程！
定价： It has a free trial. The premium plan starts at $9/month.
主要特点：
- Google Workspace 集成
- 联系人管理
- 管道管理
What is Zoho?
Zoho 客户关系管理 is all about flexibility.
它具有许多功能并可与许多其他应用程序配合使用。
It’s a solid choice for businesses that want a lot of tools without breaking the bank.
此外，探索我们最喜欢的 Zoho CRM 替代品…
我们的观点
提升你的 La machine Zoho Social 助您制定战略。从智能日程安排、社交聆听到深度分析，立即探索 Zoho Social 的强大功能！
主要优点
- 定制为王： 定制 Zoho CRM 以适合您的确切工作流程。
- 人人都负担得起： 从最多 3 个用户的免费计划开始。
- 移动应用程序访问： 随时随地管理您的 CRM。
- 内置分析： 跟踪关键指标并获得有价值的见解。
定价
- 标准：每位用户每月 14 美元。
- 专业的：每位用户每月 23 美元。
- 企业:$40/用户/月。
- 最终的：每位用户每月 52 美元。
Você pode ter mais de um espaço de trabalho.
缺点
什么是 Copper CRM？
Copper CRM? It’s built for Google Workspace users.
It keeps everything connected.
Think of it as your Google-powered sales hub.
此外，探索我们最喜欢的 铜 CRM 替代品…
我们的观点
别再每周浪费 10 个小时手动输入数据了！Copper CRM 软件可自动化您的销售流程，并与 Google Workspace 无缝集成。
主要优点
Copper CRM 的简洁性和集成性非常出色。它的优势如下：
- 轻松集成 Google Workspace： 无需离开 Gmail 收件箱即可管理您的联系人、交易和项目。
- 直观的界面： 即使对于 CRM 初学者来说，Copper 也很容易导航。
- 可视化管道管理： 清晰了解您的销售流程并轻松跟踪交易。
- 自动数据输入： Copper 自动从电子邮件和其他交互中捕获联系信息，节省时间和精力。
定价
所有价格将按年计费。
- ,” “plano de projeto” ou “calendário de conteúdo”).：9 美元/座位/月。
- 基本的：23 美元/座位/月。
- 专业的：59 美元/席/月。
- É onde todos os seus projetos e tarefas são organizados.：99 美元/席/月。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
We’ll now look closely at the tools inside each sales CRM.
This feature-by-feature breakdown helps you see exactly where one customer relationship management solution beats the other CRM.
It’s important to find the right tool for your specific 商业.
1. Google Workspace Integration
- Copper’s integration is its main strength, living right inside your Gmail 收件箱 via a Chrome extension and gmail extension.
- It allows sales reps to view contacts and leads, and manage tasks directly without leaving Gmail and Google Calendar.
- It automatically syncs with Google Drive, google docs, and google sheets, eliminating manual Das bedeutet, dass Ihr 入口。
- Zoho CRM also integrates with Google Workspace but is not as deeply embedded in the gmail inbox.
2. Workflow Automation
- Zoho CRM generally offers more powerful workflow 自动化 and advanced capabilities, allowing for complex, multi-step routines.
- You can easily automate tasks across various modules within Zoho.
- Copper’s workflow automation is simpler, focused on streamlining the sales process within Gmail, such as creating automated emails.
3.销售渠道管理
- Both tools let you create pipelines and easily track opportunities.
- Zoho CRM supports multiple pipelines across different teams, which is useful for complex businesses.
- Copper’s pipeline management is simpler and more visual, using automation to keep the sales process running smoothly.
4. Project Management
- Zoho CRM excels here by integrating natively with other Zoho apps like Zoho Projects, offering full-scale project management within the same suite.
- Copper’s project tracking is basic, focused on linking projects to deals and clients rather than offering a dedicated project management tool.
5. Contact and Lead Management
- Copper is excellent at contact management because it automatically pulls in new contacts and their data from your Gmail inbox and Google Calendar.
- Zoho is stronger in lead scoring and enrichment, gathering external data about your new lead to help you prioritize.
- Both are essential for managing contacts, leads, and companies.
6. Email and Marketing Tools
- Zoho CRM’s native marketing tools (like Zoho Campaigns) let you create an email sequence and send bulk emails easily, using great features like email templates.
- Copper’s marketing features are more limited features, focused on simple automated emails and using the gmail inbox for most sales communications.
7. Social Media Management
- Zoho Social is a standout features and a great solution, offering powerful scheduling features to schedule posts on multiple La machine accounts and social media platforms from one platform.
- You get the ability to monitor hashtags, and gather analytics on your social media performance.
- Copper relies on integrations with other crms and other tools for its social media management.
8. Website and Activity Tracking
- Zoho CRM offers native website tracking to provide a detailed history of a lead or client’s activity on your site.
- Copper’s tracking is mainly focused on interactions that happen within the Google products, such as emails and calendar events.
9. Pricing Structure
- Zoho CRM has a generous free plan and affordable paid tiers, often making it the choice for a 小型企业 or startup.
- Copper crm pricing is generally higher, with costs typically paid monthly for plans like the professional plan or business tier.
- Zoho offers a more flexible starter plan and different tiers than Copper.
选择 CRM 软件时要注意什么？
Choosing the right platform is a game-changer for your sales team.
When you evaluate Zoho CRM and Copper (or any other crm), focus on these key insights that matter for your business success:
- Google Integration Depth (Copper Strength): Check if the platform works seamlessly with your current tools (formerly g suite). Does the CRM allow your sales team to access and update data from their Gmail inbox on a daily basis? This prevents context-switching and makes sure all client history is on the system.
- Social Media Management Power: If your active social media presence is vital for generating new leads, look for dedicated features. Zoho Social offers a complete social media management tool that lets you manage multiple platforms and multiple accounts from one platform.
- Scheduling and Publishing: Can you quickly create a post ready with the best pictures and use robust scheduling features? Look for a publishing queue that lets you schedule posts at optimal times across all your social channels and social media channels (like Facebook or Twitter). The social media manager should allow you to 即刻 publish posts or use saved drafts.
- Engagement and Monitoring: Can you easily engage with your audience and monitor mentions? A great feature is the ability to track conversations on a daily basis, ensuring your sales team can support clients and use those interactions to boost engagement.
- 报告 和分析： Can you track performance across all social media channels? The CRM should offer both pre-built reports and the ability to create custom reports to gain insights into sales metrics and audience trends. This helps you know if your social media campaigns are reaching the right audience.
- Mobile and Access: Does the user interface have a clean design and offer full access to features on the move? Check the Zoho Social mobile app and the Copper mobile experience to ensure your team can add posts and collaborate, and that all data is automatically synced.
- System Customization: Does the platform allow you to easily add-ons and tailor the system to fit your unique process, or if the date needs to be displayed in a specific way? This is key for future growth.
- 合作： Beyond just the sales team, look for tools that 制作 internal collaboration easy, especially for managing shared social media posts and responses.
最终裁决
那么，哪一个会获胜？
很接近，但我们更倾向于铜。
如果您使用 Gmail 并且需要一个简单、功能强大的 CRM，那么 Copper 就是您的好帮手。
它易于使用并可以帮助您的团队销售更多产品。
Zoho 也很强大。
它有大量的工具，但学习起来可能比较棘手。
我们已经尝试了这两种方法，但 Copper 感觉更容易、更快捷。
如果您想销售产品并且不想被软件所困扰，那么 Copper 是一个不错的选择。
更多 Copper CRM
以下是 Copper CRM 与这些软件解决方案的简要比较：
- Copper CRM 与 Pipedrive 对比: Copper CRM 在 Google Workspace 集成和联系人管理方面表现出色，而 Pipedrive 则专注于为销售驱动型组织提供可视化销售渠道管理。
- Copper 与 GoHighLevel 对比Copper 最适合使用 Google 的团队。它使用简单，并且内置于 Gmail 中。GoHighLevel 是一款更强大的工具，可以满足营销代理的需求。它拥有更强大的自动化功能，可以管理多个客户。
- Copper CRM 与 Keap: Copper CRM 提供无缝的 Google 集成以简化 CRM，而 Keap 提供具有广泛功能的强大销售和营销自动化。
- Copper CRM 与 ActiveCampaign 对比: Copper CRM 提供直观的 Google Workspace 集成来管理客户互动，而 ActiveCampaign 则专注于高级营销自动化和详细的客户细分。
- Copper CRM 与 Hubspot: Copper CRM 优先考虑深度 Google Workspace 集成和易用性，而 HubSpot 则提供全面的营销、销售和服务工具套件。
- Copper CRM 与 Clickfunnels 对比: Copper CRM 是一个客户关系管理系统，而 ClickFunnels 是一个专门的销售漏斗构建器，旨在产生潜在客户并实现销售自动化。
- Copper CRM 与 Folk 对比: Copper CRM 与 Google Workspace 紧密集成，用于销售和联系人管理，而 Folk 则强调简单、协作的联系人组织和定制。
- Copper CRM 与 Instantly: Copper CRM 通过与 Google Workspace 集成提供完整的 CRM 体验，而 Instantly 主要是用于冷电子邮件活动的电子邮件推广工具。
- Copper CRM 与 ClickUp 对比: Copper CRM 是一款与 Google Workspace 紧密集成的专业 CRM，而 ClickUp 是一款多功能工作管理平台，包含 CRM 功能等。
- Copper CRM 与 Monday CRM 对比: Copper CRM 提供简单的、以 Google 为中心的 CRM 体验，而 Monday CRM 提供高度可定制的可视化工作流程和强大的项目管理功能。
- 铜 CRM 与胶囊 CRM: Copper CRM 提供深度 Google Workspace 集成和强大的销售渠道功能，而 Capsule CRM 是一款更简单的联系人管理器，专注于基本的销售跟踪。
- Copper CRM 与 Insightly: Copper CRM 专注于 Google Workspace 集成和直观的销售渠道，而 Insightly 提供具有项目管理和高级工作流自动化功能的更广泛的 CRM。
- Copper CRM 与 Freshsales CRM 对比: Copper CRM 提供具有可视化管道和 Google 集成的上下文 CRM，而 Freshsales CRM 提供 AI 驱动的潜在客户评分、高级分析和集成通信。
- Copper CRM 与 Salesforce: Copper CRM 提供与 Google Workspace 紧密集成的用户友好型解决方案。同时，Salesforce 是一款高度可定制、功能丰富的企业级 CRM。
Zoho CRM 的更多内容
以下是 Zoho CRM 与其替代方案的简要比较：
- Zoho CRM 与 Pipedrive: Zoho CRM 功能丰富且价格实惠；Pipedrive 提供更简单、更直观的销售渠道。
- Zoho CRM 与 Keap: Zoho CRM 是一款整体 CRM；Keap 擅长集成销售和营销自动化。
- Zoho 与 GoHighLevel 对比Zoho CRM 是一款非常灵活且功能丰富的 CRM 软件。它适用于各种规模的企业，提供深度定制和强大的销售报告功能。GoHighLevel 是一个主要面向营销代理企业的一体化平台。
- Zoho CRM 与 ActiveCampaign: Zoho CRM 提供全面的 CRM；ActiveCampaign 在先进的营销自动化方面处于领先地位。
- Zoho CRM 与 HubSpot: Zoho CRM 具有成本效益并提供多样化的功能；HubSpot 用户友好并提供广泛的平台，但价格可能更高。
- Zoho CRM 与 ClickFunnels: Zoho CRM 是一款完整的业务管理套件；ClickFunnels 专注于构建转化率优化的销售渠道。
- Zoho CRM 与 Folk 对比: Zoho CRM 是一款功能广泛、可定制的 CRM；Folk 是一款更简单、协作的联系人管理工具。
- Zoho CRM 与 Instant: Zoho CRM 提供全周期 CRM；立即专注于 冷电子邮件推广 大规模。
- Zoho CRM 与 ClickUp: Zoho CRM 是一款专用的 CRM 解决方案；ClickUp 主要是一个多功能的项目管理平台。
- Zoho CRM 与 Monday CRM 对比: Zoho CRM 提供深度 CRM 功能；Monday CRM 强调更广泛的工作操作系统中的可视化工作流程。
- Zoho CRM 与 Capsule CRM: Zoho CRM 功能广泛且可定制；Capsule CRM 以其简单性和易用性而闻名。
- Zoho CRM 与 Insightly: Zoho CRM 提供全面的 CRM 功能；Insightly 将 CRM 与项目管理相结合。
- Zoho CRM 与 Freshsales CRM: Zoho CRM 提供强大的自动化和定制功能；Freshsales CRM 具有直观的销售渠道。
- Zoho CRM 与 Salesforce: Zoho CRM 是一款价格实惠、功能丰富的替代方案；Salesforce 是一款高度可定制、市场领先的企业解决方案。
常见问题
Is Copper CRM easier to use than Zoho CRM?
Yes, generally. Copper CRM is known for its user-friendly interface, especially if your team uses Gmail and Google Workspace. It’s designed to be simple and easy to learn, making it a good choice for smaller teams or those who need a quick setup.
Does Zoho CRM have more features than Copper CRM?
Zoho CRM typically offers a wider range of features, including more advanced marketing automation and reporting. However, this can also make it more complex. If you need extensive customization and a broad set of tools, Zoho might be better.
Which CRM is better for small businesses or startups?
小型企业 and startups often prefer Copper CRM due to its simplicity and seamless integration with Google tools. It’s easy to set up and use, allowing teams to focus on sales rather than learning complex software.
Can both CRMs integrate with Google Workspace?
Yes, both Copper CRM and Zoho CRM can integrate with Google Workspace. However, Copper CRM is known for its tighter, more seamless integration, particularly with Gmail. Zoho CRM offers broader integration options but may require more setup.
Which CRM offers better mobile app functionality?
Both offer mobile apps. Copper’s app is praised for its simplicity, while Zoho’s is more feature-rich. The “better” app depends on your team’s needs and how they use mobile tools.
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