Capsule CRM vs Agile CRM: Which CRM Reigns Supreme in 2025?

от | Last updated Oct 20, 2025

Победитель
capsule
4.5
  • Contact Management
  • Воронка продаж
  • AI Content Assistant
  • Email-маркетинг
  • Sales Analytics
  • Доступна бесплатная пробная версия
  • Paid Plan Starts at $18
Второе место
Agile CRM
3.0
  • Contact Management
  • Календарь
  • Documents
  • Deals
  • Inbox CRM
  • Доступен бесплатный план
  • Paid Plans from $8.99/month
capsule crm vs agile crm

Выбор правильного CRM can feel overwhelming, especially with so many options.

You’re looking for a CRM that fits your small business, but how do you decide between Capsule CRM and Agile CRM?

They both seem good, but which one is actually better?

In this post, we’ll break down Capsule CRM vs Agile CRM.

Обзор

We’ve put Capsule CRM and Agile CRM through their paces, exploring their features, pricing, and ease of use.

Our hands-on testing and in-depth analysis allow us to provide a clear comparison, helping you decide which CRM is the perfect fit for your business.

Капсулы CTA
4.5из 5

Based on our data, Capsule CRM is the budget-friendly choice. Focused on simplicity and savings.

Цены: It has a free trial. Paid plan starts at $18/month

Основные характеристики:

  • Contact Management
  • Sales Pipeline Management
  • Project Boards
Agile CRM Logo
3из 5

Agile CRM streamlines your sales, marketing, and support all in one platform. Explore it!

Цены: It has a free plan. The premium plan starts at $8.99/month.

Основные характеристики:

  • Project management
  • Gamification
  • Telephony

What is Capsule CRM?

Now, let’s dive into Capsule CRM. It’s designed to be a simple CRM.

Think of it as your digital address book, but it is way more powerful. 

It helps you keep track of contacts, deals, and communication.

It’s easy to use, and no complicated setup is needed.

Также изучите наши любимые Capsule alternatives

Домашняя страница капсулы

Наше мнение

Капсулы CTA

It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.

Основные преимущества

  • Простое управление контактами.
  • Простое отслеживание воронки продаж.
  • Интегрируется со многими приложениями.
  • Доступны настраиваемые поля.
  • Мобильное приложение для доступа из любой точки мира.

Цены

  • Стартер: 18 долларов США за пользователя в месяц.
  • Рост: 36 долл. США/пользователь/месяц.
  • Передовой: 54 долл. США/пользователь/месяц.
  • Окончательный: 72 долл. США/пользователь/месяц.
Цены на Capsule CRM

Плюсы

  • Простая интеграция
  • Централизованное управление контактами
  • Отличное управление контактами.
  • Эффективные инструменты воронки продаж.
  • Интегрируется с популярными приложениями.

Минусы

  • Ограниченные возможности настройки.
  • Отчетность могла бы быть более надежной.
  • Встроенной поддержки телефона нет.
  • Бесплатный план очень ограничен.

What is Agile CRM?

So, let’s talk about Agile CRM.

It’s designed to be an all-in-one platform for sales, marketing, and service автоматизация.

Think of it as a central hub for managing your customer interactions.

It aims to streamline your processes and boost efficiency.

Также изучите наши любимые Agile CRM alternatives

What is Agile CRM?

Наше мнение

Agile CRM Logo

Want to streamline your sales and marketing? Agile CRM prefers a free plan for up to 10 users. Experience its powerful features risk-free! Start your free trial today.

Основные преимущества

  • Budget-friendly: Offers a free plan for up to 10 users.
  • Gamification features: Motivate your sales team with points and rewards.
  • Built-in telephony: Make and receive calls directly within the platform.

Цены

Agile CRM has a generous free plan forever! If you need more, here are your options:

  • Бесплатно: Up to 10 users.
  • Стартер: $8.99
  • Regular: $29.99
  • Предприятие: $47.99
Agile CRM Pricing

Плюсы

  • Very affordable option.
  • Легко освоить и использовать.
  • Includes helpful integrations.
  • Gamification is motivating.
  • Offers solid customer support.

Минусы

  • Бесплатный план весьма ограничен.
  • Отчетность могла бы быть лучше.
  • Design feels a bit outdated.
  • Can be slow at times.
  • Lacks deep customization.

Сравнение характеристик

This analysis evaluates two powerful crm systems: Capsule CRM, a robust contact management system known for its simplicity and ease of easy implementation.

Agile CRM, an all in one crm platform famous for integrated sales automation and comprehensive features for small and medium businesses.

This comparison clarifies which crm solution is the better fit for streamlined relationship tracking versus maximizing sales efficiency with advanced marketing teams and email marketing tools.

1. Core Focus and Architecture

  • Капсула CRM: Focuses on robust contact management system and simplicity for small businesses. It’s built to track the entire sales cycle through clear sales pipelines with easy implementation. It is designed to be a straightforward crm solution.
  • Agile CRM: Positioned as an all in one crm platform focused on sales automation and maximizing revenue generated. It gives a wide array of tools to manage customers across the entire lifecycle, from lead capture to post-sale email marketing.

2. Contact and Customer Data Management

  • Капсула CRM: Excels at organizing customer данные and managing relationships. It integrates tightly with popular email services, ensuring that contacts are easily managed and linked to deals and project management tasks.
  • Agile CRM: Offers deep customer data management with features geared toward nurturing leads and turning prospects into customers. It provides an ecommerce crm возможность, linking online stores to the CRM, and custom fields for maximum flexibility.
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3. Sales Pipeline and Forecasting

  • Капсула CRM: Provides strong visual sales pipelines that are easy to customize. The core sales process focuses on tracking deals efficiently, making it simple to manage stages.
  • Agile CRM: Offers powerful sales pipeline management with built-in sales forecasting tools. Its sales process is highly optimized with sales automation to move deals forward rapidly, designed for sales team and marketing teams collaboration.

4. Automation and Workflow

  • Капсула CRM: Offers basic automation for sales tasks and notifications, focusing on keeping the core sales process moving smoothly. It does not include native email marketing campaign строители.
  • Agile CRM: A core strength is its sales automation and robust email marketing platform. It allows users to define complex automated workflows, automatically capturing web engagement and managing leads through integrated marketing funnels.

5. Marketing Features and Capabilities

  • Капсула CRM: Lacks extensive native email marketing and digital marketing features. It relies on integrations for running email marketing campaigns and attracting new customers.
  • Agile CRM: Provides integrated email marketing tools, landing page builders, and социальные сети integration, making it a strong choice for marketing teams. Its web engagement feature tracks visitor activity on the site properly.

6. Project Management and Support

  • Капсула CRM: Includes light project management features for linking tasks and files to specific customers or deals, simplifying the sales process flow. The emphasis is on client tasks, not detailed internal enterprise project tracking.
  • Agile CRM: Offers integrated project management tools, helping marketing teams and sales team coordinate. Its knowledge base and great support aid users in maximizing the crm system’s comprehensive feature set.

7. Pricing Structure and Value

  • Капсула CRM: Offers a generous free version and straightforward per user pricing, making the initial sales pipeline management affordable. The capsule crm cost is competitive for a clean, professional solution.
  • Agile CRM: Also offers a good free version but scales with tiered, often competitive, pricing. It requires a one-time setup fee only for certain enterprise-level implementation packages, providing great price points for small and medium businesses.

8. Implementation and Onboarding

  • Капсула CRM: Known for its easy implementation and simple, user-friendly interface. It’s often praised in any capsule crm review for its low learning curve, perfect for businesses that need to get started quickly.
  • Agile CRM: Has a steeper learning curve due to its depth of sales automation and features. It provides comprehensive training and knowledge base resources to ensure easy implementation and great support after a possible setup fee.

9. Target Audience

  • Капсула CRM: Ideal for small service-based businesses, consultants, and teams prioritizing simplicity and strong, centralized client contact management over complex automation. It’s truly built to help you manage relationships.
  • Agile CRM: Best suited for small and medium businesses that require integrated sales, marketing, and service automation from one source, looking to maximize their revenue generated through advanced sales enablement and targeted email marketing.

What to Look for in a CRM Tool?

Choosing the right crm system is a critical decision for any growing business.

The best crm solutions are designed to streamline your multiple sales pipelines and enhance all your key business processes.

When evaluating platforms, consider these essential features:

  • Масштабируемость: Can the CRM grow with your business?
  • Настройка: Can you tailor it to your specific workflows?
  • Интеграции: Does it connect with your other business tools?
  • Mobile Access: Is there a mobile app for on-the-go management?
  • Customer Support: What level of support is offered?
  • Training: Are there resources to help you and your team learn the system?
  • Безопасность: Does the CRM have robust security measures to protect your data?

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Choosing between Capsule CRM and Agile CRM depends heavily on your specific needs.

Capsule CRM is a great choice if you prioritize simplicity, ease of use, and core contact management.

However, if you need robust sales and marketing automation within your CRM, Agile CRM is the stronger contender.

Our testing revealed Agile CRM’s comprehensive feature set makes it a powerful all-in-one solution, especially for businesses looking to scale.

Because of this, we lean towards Agile CRM as the more versatile option.

We’ve explored these platforms extensively, and our recommendation comes from hands-on experience, ensuring you get the best advice for your business.

More of Capsule CRM

Here’s a brief comparison of Capsule CRM with these software solutions:

  • Capsule CRM vs Pipedrive: Capsule CRM offers a simple solution for managing contacts and sales, whereas Pipedrive is a visually driven sales pipeline management tool.
  • Capsule CRM vs GoHighLevel: Capsule is easy to use. It helps you manage your contacts and sales process. It is great for keeping things simple and organized. GoHighLevel is a much bigger tool. It has many tools for marketing and sales.
  • Capsule CRM vs Keap: Capsule CRM focuses on simplicity and affordability for contact and sales tracking; Keap offers extensive marketing and sales automation features, often at a higher cost.
  • Capsule CRM vs ActiveCampaign: Capsule CRM offers solid contact and pipeline management, while ActiveCampaign delivers powerful marketing automation, email campaigns, and advanced segmentation.
  • Capsule CRM vs Hubspot: Capsule CRM is a user-friendly, affordable CRM for managing customer interactions; HubSpot provides a vast suite of marketing, sales, and service tools, with free and scalable paid options.
  • Capsule CRM vs Clickfunnels: Capsule CRM is a tool for managing customer relationships; ClickFunnels specializes in building sales funnels and optimizing conversion processes.
  • Capsule CRM vs Folk: Capsule CRM is a simple contact management solution, whereas Folk emphasizes collaborative contact organization and enrichment with modern features.
  • Capsule CRM vs Instantly: Capsule CRM focuses on general contact and sales management; Instantly is tailored for automated cold email outreach and sales engagement.
  • Capsule CRM vs Clickup: Capsule CRM is a dedicated CRM solution, while ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
  • Capsule CRM vs Monday CRM: Capsule CRM offers simple contact and sales pipeline management; Monday CRM provides highly customizable visual workflows and extensive team collaboration features.
  • Capsule CRM vs Insightly: Capsule CRM focuses on ease of use and contact tracking, while Insightly offers a more comprehensive CRM with advanced project management features.
  • Capsule CRM vs Freshsales CRM: Capsule CRM prioritizes simplicity in sales and contact management, while Freshsales CRM offers a more robust sales platform with AI-powered insights and advanced analytics.
  • Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
  • Capsule CRM vs Zendesk: Capsule CRM focuses on sales and customer relationship management, while Zendesk is primarily a customer service platform that excels in ticketing and support solutions.

More of Agile CRM

Here’s a brief comparison of Agile CRM with these software solutions:

  • Agile CRM vs Pipedrive: Agile CRM offers a broader range of marketing automation features and a built-in help desk. At the same time, Pipedrive focuses on intuitive visual sales pipeline management for sales teams.
  • Agile CRM vs GoHighLevel: Agile CRM is an all-in-one platform with CRM, sales, marketing, and service features. It’s often praised for its free plan and good support for smaller businesses. GoHighLevel is built for marketing agency needs.
  • Agile CRM vs Keap: Agile CRM is more affordable and offers a more intuitive interface for core CRM functions. Купил provides powerful marketing automation and e-commerce capabilities with a steeper learning curve.
  • Agile CRM vs ActiveCampaign: Agile CRM provides an all-in-one platform with a built-in help desk and telephony, whereas ActiveCampaign excels in advanced marketing automation, segmentation, and detailed analytics.
  • Agile CRM vs Hubspot: Agile CRM offers a competitive free plan and strong marketing automation for small businesses, while HubSpot provides a comprehensive, scalable suite of tools for larger enterprises.
  • Agile CRM vs Clickfunnels: Agile CRM is an all-encompassing CRM with sales, marketing, and service features; ClickFunnels is a specialized tool for building sales funnels and automating sales processes.
  • Agile CRM vs Folk: Agile CRM is a comprehensive suite that includes sales, marketing, and support, while Folk emphasizes simplified, collaborative contact management and organization.
  • Agile CRM vs Instantly: Agile CRM provides an all-in-one solution for sales, marketing, and customer service, while Instantly focuses on streamlined cold email outreach and deliverability.
  • Agile CRM vs Clickup: Agile CRM is a dedicated CRM solution, while ClickUp is a versatile productivity platform that includes CRM functionalities, project management, and task tracking.
  • Agile CRM vs Monday CRM: Agile CRM is an integrated CRM with strong marketing and service automation, whereas Monday CRM offers a highly customizable visual workspace for managing various workflows.
  • Agile CRM vs Capsule CRM: Agile CRM provides a comprehensive suite with marketing automation and robust reporting, while Capsule CRM is a simpler contact management and sales pipeline tracking solution.
  • Agile CRM vs Insightly: Agile CRM emphasizes extensive automation across sales, marketing, and service, while Insightly offers strong project management capabilities integrated with CRM features.
  • Agile CRM vs Freshsales CRM: Agile CRM provides robust marketing automation and a built-in help desk. At the same time, Freshsales CRM excels in sales-focused features like visual pipelines and AI-powered insights.
  • Agile CRM vs Salesforce: Agile CRM is an affordable, user-friendly option for small to medium businesses, while Salesforce is an industry-leading, highly customizable enterprise-level CRM with extensive features.

Часто задаваемые вопросы

Is Agile CRM suitable for small businesses?

Yes, Agile CRM offers plans specifically designed for small businesses, including starter options. Its comprehensive features can be particularly beneficial for small teams looking to streamline sales and marketing.

Is Capsule CRM easier to use than Agile CRM?

Generally, yes. Capsule CRM is known for its user-friendly interface and simpler design, making it easier to learn and navigate, especially for those new to CRM software.

Which CRM is better for marketing automation?

Agile CRM is the clear winner for marketing automation. It offers a full suite of tools, from email campaigns to landing pages and analytics, surpassing Capsule CRM’s marketing capabilities.

Does Agile CRM offer a free trial?

Yes, Agile CRM typically offers a free trial, allowing you to test the platform before committing to a paid plan. This is a great way to explore its features and see if it fits your needs.

Which CRM is more affordable?

Capsule CRM generally has a lower starting price point. However, Agile CRM’s pricing is also competitive, especially considering the breadth of features it offers. The “best” value depends on your required features.

Фахим Джохардер

Фахим Джохардер

Технологический энтузиаст, предприниматель, путешественник и экспат из Медины, Саудовская Аравия.

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