Salesforce vs Nutshell CRM : lequel est le meilleur en 2025 ?

par | Dernière mise à jour Oct 12, 2025

Gagnant
Nutshell CRM
4.5
  • Sales automation
  • Email automation
  • Contact management
  • US$ 60/mês.
  • Collaboration d'équipe
  • Essai gratuit disponible
  • Paid Plans from $13/month
Finaliste
Salesforce
3.4
  • Un nuage de ventes suralimenté
  • Sensibilisation personnalisée
  • Commerce Cloud
  • Suivi du support client
  • Modèles d'e-mails sympas
  • 30-day free trial
  • Plan payant à partir de $25/mois
Salesforce contre Nutshell CRM

Ever feel lost trying to pick the right tool for your business?

You know you need a CRMmais lequel ? 

You’re probably thinking, “Will I waste money? 

Don’t worry; we’re going to break down Salesforce vs Nutshell CRM en termes simples.

By the end, you’ll know which one fits your business best.

C'est parti !

Aperçu

We’ve spent considerable time hands-on with both Salesforce and Nutshell CRM.

Our team rigorously tested both platforms.

We simulated real-world scenarios to provide this detailed comparison of features, usability, and integrations.

Nutshell CRM CTA
4.5sur 5

La coquille de noix CRM helps you automate sales and manage customer relationships site properly. Explore it!

Tarifs : It has a free trial. The premium plan starts at $13/month.

Caractéristiques principales :

  • Contact management
  • Sales automation
  • Marketing par courrier électronique
Salesforce
3.4sur 5

Prêt à explorer la première région du monde CRM? Inscrivez-vous pour un essai gratuit de Salesforce dès aujourd'hui !

Tarifs : L'essai est gratuit. L'abonnement premium démarre à 25 $/mois.

Caractéristiques principales :

  • Lead management
  • Sales forecasting
  • Opportunity management

Qu'est-ce que Nutshell CRM ?

La coquille de noix CRM is simpler. It’s built for small to medium businesses.

It focuses on ease of use. You get clear pipeline views.

Plus, it has strong email tools. It helps you close deals faster.

Découvrez également nos favoris Nutshell CRM alternatives

Nutshell CRM Homepage

Notre avis

Nutshell CRM CTA

Ditch the chaos and grow your business! Nutshell CRM helps you automate sales and manage customer relationships site properly. Try Nutshell CRM software free and see the difference!

Principaux avantages

  • Effortless contact management: Keep all your customer information organized in one place. Easily access contact details, communication history, and notes.
  • Intégré email marketing: Send targeted email campaigns to your leads and customers. Nurture relationships and drive sales with automated email sequences.
  • Sales automation: Streamline your sales process with automated workflows. Reduce manual tasks and focus on closing deals.
  • Excellent customer support: Nutshell’s top-notch customer support team is known for being responsive and helpful.

Tarifs

  • Foundation: $13/user/month.
  • Croissance: 25 $/utilisateur/mois.
  • Pro: $42/user/month.
  • Entreprise: 59 $/utilisateur/mois.
  • Entreprise: 79 $/utilisateur/mois.
Nutshell CRM Pricing

Avantages

  • Interface très conviviale.
  • Affordable pricing for small businesses.
  • Excellent customer support team.
  • Facile à configurer et à personnaliser.
  • Includes built-in email marketing.

Inconvénients

  • Fewer features than Pipedrive.
  • Les rapports pourraient être plus solides.
  • Intégrations tierces limitées.
  • Not ideal for large or complex sales teams.
  • L'application mobile pourrait être améliorée.

Qu'est-ce que Salesforce ?

Think of Salesforce as a super-powered tool.

It’s built for big teams. And it handles lots of data.

It helps you manage customers. Plus, it tracks sales.

It does almost everything!

Découvrez également nos favoris Alternatives à Salesforce

salesforce homepage

Notre avis

Salesforce

It’s incredibly powerful and flexible. The free plan is very generous, and it has many features for managing projects.

Principaux avantages

Salesforce helps businesses connect better with customers. It gives a full view of each customer.

This helps improve sales and service.

  • 360-Degree Customer View: See all customer interactions in one place.
  • Boosts Sales by 39%: Many users report higher sales and productivity.
  • Automatisation puissante : Automate tasks like emails and lead tracking.
  • Huge AppExchange: Connects with thousands of other apps.
  • Scalable for Growth: Grows with your business, from small to large.

Tarifs

  • Starter Suite: 25 $/utilisateur/mois.
  • Pro Suite: $100/utilisateur/mois.
  • Entreprise: $165/utilisateur/mois.
  • Illimité: $330/utilisateur/mois.
  • Einstein 1 Sales: $500/user/month.
Tarification Salesforce

Avantages

  • Solution de gestion de la relation client à la pointe de l'industrie.
  • Hautement personnalisable.
  • Des rapports et des analyses robustes.
  • Excellent support client.
  • Solution de gestion de la relation client à la pointe de l'industrie.

Inconvénients

  • Cela peut coûter cher.
  • Courbe d'apprentissage abrupte.
  • La configuration peut être complexe.
  • Les mises à jour peuvent être perturbantes.

Comparaison des fonctionnalités

Choosing the right crm solutions is huge for your team’s growth.

This detailed comparison looks at core functionality to help you see how salesforce crm and Nutshell CRM stack up.

1. Core Platform Focus

  • Salesforce: Salesforce offers an expansive, comprehensive platform. It includes Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud modules. It is designed to give the chief digital officer and the entire organization a complete view of the customer company.
  • Nutshell CRM: Nutshell CRM is a dedicated salesforce crm built for sales teams. It focuses on lead tracking, contact management, and pipeline visualization. It is the best crm option for smaller businesses looking for simple, powerful sales execution.

2. AI and Innovation

  • Salesforce: Salesforce takes advantage of groundbreaking ai innovation. Its Einstein AI provides features like predictive forecasting and automated lead scoring. This shows ai commitments to deliver next-generation insights.
  • Nutshell CRM: Nutshell CRM focuses on automation for efficiency, like personal email sequences. It does not currently offer the same level of advanced ai agent or data cloud capabilities as Salesforce.

3. Contact Management

  • Salesforce: Salesforce handles massive amounts of contact management data. It allows for complex record types and relationships. Its focus is on providing a detailed, 360-degree view of every contact and account.
  • Nutshell CRM: Nutshell CRM provides excellent contact management with a focus on simplicity. It integrates email, calendar sync, and communication timelines into a clear record for each person and company.

4. Gestion des pipelines

  • Salesforce: The Sales Cloud provides sophisticated pipeline tools. It handles complex, multiple pipelines across different teams and territories. It helps the salesforce team manage large, multi-stage sales process funnels.
  • Nutshell CRM: Nutshell CRM excels in visual pipeline management. It makes it easy for a petite entreprise to view and drag deals through stages. It supports multiple pipelines starting at its Pro tier.

5. Rapports et analyses

  • Salesforce: Salesforce includes powerful analytics and reporting. It gives a full reporting suite for deep, cross-cloud data analysis. It is essential for companies with complex business data needs.
  • Nutshell CRM: Nutshell CRM offers a strong, standard reporting suite. It covers sales performance, activity, and team metrics. Its simplicity makes it easy for most businesses to understand key metrics without complex setup.

6. Customization Options

  • Salesforce: Salesforce offers deep, code-level customization options. You can build custom apps and objects to fit unique needs. This is perfect for when your business grows and requires unique solutions.
  • Nutshell CRM: Nutshell CRM provides simple, guided customization options for pipelines, custom fields, and reports. It is easier to use out of the box.

7. Email Features

  • Salesforce: Salesforce offers the full Marketing Cloud. This provides enterprise-level email and customer journey design. It uses AI to customize email sends.
  • Nutshell CRM: Nutshell CRM includes built-in email marketing, bulk sending, and email templates. It supports automated personal email sequences for lead nurturing.

8. Ecosystem and Integrations

  • Salesforce: Salesforce boasts the AppExchange, with thousands of apps and integrations. It has the advantage of a massive platform ecosystem.
  • Nutshell CRM: Nutshell CRM integrates with essential tools like Gmail, Outlook, and QuickBooks. It is focused on providing the integrations that smaller businesses need best bet out of other crm solutions.

9. Pricing and Cost

  • Salesforce: Salesforce’s pricing starts at $25 per user per month (Essentials, billed annually). Costs can quickly escalate due to add ons and complex implementation services.
  • Nutshell CRM: Nutshell CRM starts at $20 per user per month (Foundation tier, billed annually). The pricing is more transparent and includes free live support and unlimited contacts.

Que rechercher lors du choix d’un logiciel CRM ?

Choosing the right customer relationship management system is about making sure it supports your long-term customer experiences and business needs.

Look for these key benefits:

  • Security and Compliance: Does the platform offer a robust security framework? Check for features like an audit log to track every user action and ensure only authorized users can access sensitive clients data.
  • Mobile and Accessibility: Your salesforce team needs a strong mobile app. The ability to access and update your leads and funnel from any location is crucial to boosting productivity in seconds.
  • Sales Automation and Process: Look for features that let you automate repetitive tasks. The sales automation should let you quickly create and execute your sales process flawlessly. This makes it easy for every single user.
  • Customization and Scalability: Can the system grow as your company or business grows? You should have the ability to customize dashboards, notifications, and pipelines to fit your specific business processes, from the small san francisco startup to the large enterprise.
  • Data and Analytics: The crms must provide strong reporting to let you review your sales performance. It should give you a complete view of your business data and allow you to optimize your strategy.
  • Ease of Use and Onboarding: Is the interface intuitive for the everyday human user? An easy-to-use site and browser page is essential for high adoption and to see immediate customer success. You want minimal time waiting for a successful verification setup.
  • Support and Partnership: Look for reliable customer support. Check for strong vendor reputation and a clear co founder vision, especially in the saas industry.
  • Integrations and Ecosystem: Ensure it connects to your existing tools. A wide array of salesforce products apps and third-party connections is a big advantage.
  • Future Innovation: Does the vendor show a commitment to innovation? This gives you a sneak peek into future benefits as technology evolves.
  • Global Readiness: If you plan to expand, check for support for multiple languages and currencies.
  • Administrative Insight: Features like a “Ray ID” or detailed tracking on the date of changes are important for advanced troubleshooting and auditing your infrastructure.
  • Data Import: The platform must make it easy to import your existing contacts data seamlessly.

Verdict final

So, which one wins in the vs Salesforce and Nutshell CRM battle?

For most small to medium businesses, we pick Nutshell CRM.

It’s simpler. It’s cheaper. 

It also helps you optimize your sales process without headaches.

If you need super-deep functionality and have a huge team, Salesforce might be your thing.

But, for getting deals done fast, Nutshell is great.

We’ve tried many CRMs, and Nutshell makes it easy.

Trust us; we’ve done the work, so you don’t have to.

More of Nutshell CRM

Here’s a brief comparison of Nutshell CRM with these software solutions:

  • Nutshell vs Pipedrive: It stands out for its visual pipeline management, while Nutshell focuses on user-friendliness and simplicity.
  • Nutshell CRM vs GoHighLevel: Nutshell CRM is a sales-focused CRM that emphasizes ease of use and pipeline management, while GoHighLevel offers a broader suite of marketing, sales, and agency management tools.
  • Nutshell CRM vs Keap: Nutshell CRM focuses on simplifying sales processes and collaboration; Keap provides advanced marketing automation and lead management features.
  • Nutshell CRM vs ActiveCampaign: Nutshell CRM streamlines sales and contact tracking, while ActiveCampaign excels at sophisticated marketing automation, segmentation, and email campaigns.
  • Nutshell CRM vs Hubspot: Nutshell CRM offers an intuitive interface for sales pipeline management and customer relationships, while HubSpot provides an extensive all-in-one platform for marketing, sales, and service.
  • Nutshell CRM vs Clickfunnels: Nutshell CRM is a dedicated sales-focused CRM; ClickFunnels specializes in building sales funnels and landing pages to drive conversions.
  • Nutshell CRM vs Folk: Nutshell CRM is a sales-focused CRM with robust reporting and pipeline management; Folk emphasizes collaborative contact organization and AI-powered enrichment.
  • Nutshell CRM vs Instantly: Nutshell CRM focuses on managing sales pipelines and customer interactions, while Instantly is geared towards high-volume courrier électronique froid outreach and lead generation.
  • Nutshell CRM vs ClickUp: Nutshell CRM is a specialized tool for sales and customer relationship management, while ClickUp is a versatile work management platform that includes CRM functionalities.
  • Nutshell CRM vs Monday CRM: Nutshell CRM provides a streamlined sales process with clear pipeline visualization; Monday CRM offers highly customizable visual workflows and strong team collaboration across various functions.
  • Nutshell CRM vs Capsule CRM: Nutshell CRM focuses on intuitive sales pipeline management and automation; Capsule CRM is a simpler contact manager primarily for tracking sales opportunities.
  • Nutshell CRM vs Insightly: Nutshell CRM emphasizes ease of use for small business sales teams; Insightly offers a more comprehensive CRM with additional project management capabilities.
  • Nutshell CRM vs Freshsales CRM: Nutshell CRM provides an easy-to-use sales pipeline and team collaboration; Freshsales CRM includes AI-driven insights and broader sales force automation.
  • Nutshell CRM vs Salesforce: Nutshell CRM offers a straightforward, affordable solution for small to mid-sized businesses; Salesforce is a highly scalable, feature-rich enterprise CRM.

Plus de Salesforce

Voici une brève comparaison de Salesforce avec ces solutions logicielles :

  • Salesforce contre Pipedrive: Salesforce est un CRM complet et hautement personnalisable pour les ventes, le marketing et le service, tandis que Pipedrive se concentre sur la gestion intuitive du pipeline de vente visuel pour des processus de vente rationalisés.
  • Salesforce contre GoHighLevel: GoHighLevel is an all-in-one platform for marketing agencies, offering white-label options and extensive automation.
  • Salesforce contre Keap: Salesforce propose un vaste écosystème CRM personnalisable pour les entreprises de toutes tailles ; Keap fournit une automatisation intégrée des ventes et du marketing, particulièrement efficace pour les petites entreprises.
  • Salesforce contre ActiveCampaign: Salesforce est un CRM d'entreprise complet doté d'une puissante automatisation des ventes, tandis qu'ActiveCampaign excelle dans l'automatisation du marketing, les campagnes par e-mail et la visualisation du parcours client.
  • Salesforce contre HubSpot: Salesforce met l'accent sur une personnalisation approfondie et des rapports robustes pour les besoins commerciaux complexes, tandis que HubSpot propose une suite intégrée d'outils de marketing, de vente et de service avec une interface plus conviviale.
  • Salesforce contre Clickfunnels: Salesforce est un CRM complet pour la gestion des relations clients et des ventes ; ClickFunnels est spécifiquement conçu comme un générateur d'entonnoir de vente pour guider les clients tout au long d'un chemin de conversion.
  • Salesforce contre Folk: Salesforce est un CRM hautement évolutif et riche en fonctionnalités pour les opérations complexes et les grandes entreprises ; Folk fournit un outil de gestion des contacts et de création de relations plus simple et collaboratif.
  • Salesforce vs Instantly: Salesforce is a broad CRM platform that covers various aspects of customer management; Instantly specializes in automated sensibilisation par courrier électronique à froid et la génération de leads pour des campagnes ciblées.
  • Salesforce contre ClickUp: Salesforce est un CRM dédié et puissant pour la gestion des interactions clients et des processus de vente ; ClickUp est une plate-forme de gestion du travail polyvalente qui inclut des fonctionnalités CRM dans ses outils de gestion de projet plus larges.
  • Salesforce contre lundi: Salesforce est un CRM robuste avec des modèles de données étendus pour des flux de travail complexes dans divers secteurs. Monday CRM propose des flux de travail visuels hautement personnalisables et est souvent utilisé par les entreprises déjà présentes sur Monday.com pour la gestion de projet.
  • Salesforce contre Capsule: Salesforce est un CRM de niveau entreprise adapté aux grandes organisations ayant des besoins complexes ; Capsule CRM est un CRM plus simple et convivial, idéal pour les petites et moyennes entreprises axées sur le suivi des contacts et des ventes.
  • Salesforce contre Insightly: Salesforce fournit un CRM complet et hautement personnalisable pour divers besoins commerciaux ; Insightly propose un CRM polyvalent avec gestion de projet intégrée, souvent privilégié par les petites et moyennes entreprises pour sa facilité d'utilisation.
  • Salesforce vs Freshsales CRM: Salesforce est un CRM hautement personnalisable et évolutif doté de fonctionnalités avancées pour les grandes organisations ; Freshsales CRM se concentre sur les informations commerciales basées sur l'IA et l'automatisation pour une gestion des ventes rationalisée, souvent préférée par les petites équipes.
  • Salesforce vs Zendesk: Salesforce is a comprehensive CRM that covers sales, marketing, and customer service; Zendesk is a specialized customer service platform designed for ticketing, support, and omnichannel customer interactions.

Questions fréquemment posées

Is Salesforce better than Nutshell CRM for small businesses?

No, not always. Nutshell CRM is often better for small businesses because it is simpler and more affordable. Salesforce is powerful but complex and expensive. Choose based on your needs.

Can I switch from Nutshell CRM to Salesforce later?

Yes, you can. Both platforms offer data export tools. However, switching involves time and effort for data migration and team training, so plan carefully.

Quel CRM offre la meilleure assistance à la clientèle ?

Both offer good support. Salesforce has extensive resources and a large team. Nutshell focuses on quick, direct support. The best choice depends on your preference.

Does Nutshell CRM integrate with marketing automation tools?

Yes, Nutshell CRM integrates with various marketing automation tools. It focuses on email marketing integration, streamlining sales, and marketing efforts for smaller teams.

Which CRM is more customizable?

Salesforce is far more customizable. It allows deep customization for complex needs. Nutshell provides simpler customization, focusing on ease of use. (Disclaimer: We do not endorse any vendor, and comparisons are based on our analysis. We make no guarantees as to the accuracy or completeness of this information.)

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