Elegir lo correcto CRM platform can feel like picking out a new car. Overwhelmed by options?
No estás solo
Two popular choices are Pipedrive and Thryv, which are packed with features but crucial differences.
In this head-to-head matchup, we’ll explain Pipedrive and Thryv in plain terms, helping you decide which one is the perfect fit for your negocio.
There is no more feature overload; it’s just the facts you need to hacer the right call.
Descripción general
We’ve spent weeks testing Pipedrive and Thryv to give you the most accurate comparison.
We’ve explored their features, navigated their interfaces, and contacted their customer support teams.
Now, let’s dive into what sets them apart.
¿Quieres un CRM that’s easy to use and helps you close more deals? Start your free Pipedrive trial today!
Precios: Dispone de un plan gratuito. El plan premium cuesta a partir de $14/mes.
Características principales:
- Visual sales pipelines
- Customizable reports
- Mobile app
¿Quieres probar Thryv? Explora sus potentes funciones para gestionar contactos, programar citas y lanzar campañas de marketing.
Precios: Dispone de un plan gratuito. El plan premium cuesta a partir de $244/mes.
Características principales:
- Llamada integrada
- Secuencias de correo electrónico
- Informes avanzados
¿Qué es Pipedrive?
Ever feel like your sales process is a bit chaotic? Pipedrive is here to help.
Es un CRM designed specifically for sales teams.
Think of it as your command center for managing leads, tracking deals, and making sure nothing slips through the cracks.
Pipedrive keeps everything organized so you can focus on closing deals.
Además, explora nuestros favoritos Pipedrive alternatives…
Nuestra opinión
Pipedrive es una opción sólida para las empresas centradas en las ventas. Es fácil de usar, visualmente atractiva y está repleta de funciones útiles. La única razón por la que no obtiene un 10 perfecto es que los planes de menor precio tienen algunas limitaciones.
Beneficios clave
- Enfoque láser en las ventas: Pipedrive está diseñado para ayudarte a cerrar más tratos.
- Gestión visual de tuberías: Vea exactamente en qué punto se encuentra cada acuerdo.
- Potente automatización: Automatice tareas como el envío de correos electrónicos y la programación de citas.
- Asistencia 24/7: Pide ayuda siempre que la necesites.
Precios
- Esencial:$14/usuario/mes.
- Avanzado: $24/usuario/mes.
- Profesional:$49/usuario/mes.
- Potencia: $59/usuario/mes.
- Empresa: $79/usuario/mes.
Ventajas
Contras
¿Qué es Thryv?
Necesita un CRM que haga algo más que vender? Thryv puede ser la respuesta.
Es una plataforma todo en uno centrada en pequeñas empresas.
Piense en él como si fuera su asistente digital, que le ayuda a gestionarlo todo, desde los contactos y las citas hasta el marketing y los pagos.
El objetivo de Thryv es agilizar todas sus operaciones, no sólo su proceso de ventas.
Además, explora nuestros favoritos Alternativas a Thryv…
Nuestra opinión
¿Quieres probar Thryv? Explora sus potentes funciones para gestionar contactos, programar citas y lanzar campañas de marketing.
Beneficios clave
- Hub centralizado: Gestione todas las necesidades de su empresa en un solo lugar.
- Marketing automatizado: Llegue a más clientes con menos esfuerzo.
- Programación en línea: Permita que los clientes reserven citas 24 horas al día, 7 días a la semana.
- Acepte pagos en línea: Cobre de forma más rápida y sencilla.
- Gestión de la reputación: Supervise y mejore sus reseñas en línea.
Precios
- Centro de mando: Línea comercial dedicada gratuita.
- Centro de negocios: $244/mes.
- Centro de marketing: $244/mes.
Ventajas
Contras
Comparación de características
Now, let’s get down to the nitty-gritty.
We’ll compare Pipedrive and Thryv against each other across seven key features, highlighting their strengths and weaknesses to help you make an informed decision.
1. Gestión de clientes potenciales
Pipedrive: Pipedrive excels at lead management with its intuitive drag-and-drop interface. It allows you to easily track leads through your sales pipeline, assign tasks, and set reminders. It also provides a clear visual overview of your sales process, making it easy to identify bottlenecks and opportunities.
Thryv: Thryv’s lead management features are more basic. While you can track leads and contacts, it lacks the visual sophistication of Pipedrive’s pipeline management. However, Thryv integrates with redes sociales accounts, allowing you to capture leads directly from your social media channels.
2. Contact Management
Pipedrive: Pipedrive allows you to store detailed information about your contacts, including their contact details, interactions, and deal history. You can also segment your contacts into groups for targeted marketing campaigns.
Thryv: Thryv goes beyond essential contact management by offering a built-in communication platform. You can send emails, texto messages, and even phone calls directly from the platform. This helps you maintain consistent communication with your contacts and build stronger customer relationships.
3. Marketing Automation
Pipedrive: Pipedrive offers basic email marketing automatización features, allowing you to send automated email sequences to nurture leads. However, you’ll need to integrate with third-party tools for more advanced marketing automation.
Thryv: Thryv excels at marketing automation. It offers a wide range of features, including email, social media, and text message marketing. You can create automated campaigns, track their performance, and adjust your strategy accordingly.
4. Reporting and Analytics
Pipedrive: Pipedrive provides customizable reports and dashboards that give insights into your sales performance. You can track key metrics like conversion rates, deal value, and sales cycle length. However, the reporting features can be limited compared to other CRM herramientas.
Thryv: Thryv’s reportando and analytics are more basic. You can track basic metrics like revenue and customer acquisition cost, but the reporting options are not as comprehensive as Pipedrive’s.
5. Integraciones
Pipedrive: Pipedrive boasts an extensive library of integrations with over 300+ apps, including popular tools like Google Workspace, Slack, and Mailchimp. This lets you connect your CRM with other essential business tools and streamline your workflow.
Thryv: Thryv offers a smaller number of integrations compared to Pipedrive. However, it integrates with key tools like QuickBooks and Google Calendar, which are essential for many small businesses.
6. Atención al cliente
Pipedrive: Pipedrive offers excellent customer support with 24/7 availability through live chat, email, and phone. They also have a comprehensive knowledge base with helpful articles and tutorials.
Thryv: Thryv’s customer support can be inconsistent. While they offer support through phone and email, their response times can be slow.
7. Pricing Plans
Pipedrive: Pipedrive offers a 14-day free trial and a variety of pricing plans to suit different needs. They also offer an Enterprise plan for larger businesses with custom needs.
Thryv: Thryv does not offer a free plan or a free trial. Their pricing is generally higher than Pipedrive’s, and they don’t publicly list their pricing tiers. You’ll need to contact them for a custom quote. This lack of transparency can be a drawback for some businesses, especially medium sized businesses.
This detailed comparison should give you a clearer picture of which platform might be a better fit for your specific needs and priorities regarding customer satisfaction.
Remember to consider your budget, desired features, and company size when making your final decision.
What to look for when choosing a CRM Tool?
- Define your business needs and goals first. What problems are you trying to solve?
- Consider which crm software features are a must-have for you.
- Look for a system that can automate repetitive tasks and streamline your workflows.
- Ensure the platform offers a clear upgrade path, from a basic plan to an advanced plan. This supports your growth without having to switch systems.
- Don’t get bogged down by every single feature. Focus on the ones that will truly help you and your team.
Veredicto final
So, which CRM platform comes out on top? For us, it’s Pipedrive. Why?
It’s super easy to use and has all the core features you need to manage your sales.
Plus, it’s more affordable than Thryv. If you’re on a tight budget and primarily need help with sales management.
Pipedrive is the clear winner after our verification successful waiting.
That said, Thryv is still a solid choice, especially if you need a platform with built-in marketing tools.
En última instancia, el best CRM software depends on your specific needs and budget.
We’ve given you the facts, and now it’s your turn to decide. Hopefully, this guide has made your decision a little easier.
¡Feliz venta!
More of Pipedrive
Here’s a comparison of Pipedrive against other CRM software:
- Pipedrive vs Keap: Pipedrive excels in visual sales pipeline management, while Keap specializes in robust marketing automation, lead scoring, and advanced email sequences.
- Pipedrive contra GoHighLevel: GoHighLevel es una plataforma integral de marketing y ventas para agencias. Pipedrive es un CRM centrado en las ventas para gestionar acuerdos y pipelines.
- Pipedrive vs ActiveCampaign: Pipedrive is a sales-centric CRM with intuitive pipeline visualization, while ActiveCampaign prioritizes marketing automation and customer journey building.
- Pipedrive vs HubSpot: Pipedrive is a more focused sales CRM known for simplicity, while HubSpot offers a comprehensive suite of marketing, sales, and service tools, being more complex.
- Pipedrive vs ClickFunnels: Pipedrive is a sales pipeline CRM, while ClickFunnels primarily focuses on building sales funnels and landing pages, with basic CRM aspects.
- Pipedrive vs Folk: Pipedrive is strong in sales pipeline management, whereas Folk emphasizes simple contact organization and relationship building for smaller teams.
- Pipedrive vs Instantly: Pipedrive focuses on sales deal management, while Instantly specializes in cold email outreach, lead finding, and email automation.
- Pipedrive vs ClickUp: Pipedrive is a dedicated sales CRM that is excellent for pipeline tracking. Haga clic hacia arriba is a versatile work management platform that can also be used as a CRM and offers broader project management.
- Pipedrive vs Monday CRM: Pipedrive is a sales-focused CRM with visual pipelines, whereas Monday CRM is a highly customizable work OS that can be configured for CRM purposes and emphasizes workflow management.
- Pipedrive vs Capsule CRM: Pipedrive focuses on visual sales pipeline management, while Capsule CRM is a simpler, growth-oriented CRM for managing contacts and relationships, often for smaller businesses.
- Pipedrive vs Insightly: Pipedrive specializes in sales pipeline visualization, while Insightly offers a broader CRM solution with project management, marketing automation, and more robust reporting.
- Pipedrive vs Freshsales: Pipedrive offers deep sales pipeline visualization, while Freshsales CRM provides a more complete solution with built-in phone, AI tools, and integrated marketing features.
- Pipedrive frente a Salesforce: Pipedrive is user-friendly and sales-focused for SMBs, whereas Salesforce is a highly customizable, enterprise-level CRM with extensive features across sales, service, and marketing.
- Pipedrive vs Zendesk: Pipedrive emphasizes visual sales pipeline management and automation, while Zendesk primarily focuses on customer service and support. It also offers CRM capabilities with built-in communication tools.
Más sobre Thryv
He aquí una breve comparación de Thryv con estas soluciones de software:
- Thryv vs GoHighLevel: GoHighLevel ofrece una sólida automatización del marketing y embudos de ventas. Thryv simplifica la gestión empresarial de las empresas de servicios.
- Thryv vs Pipedrive: Thryv es una amplia herramienta de gestión empresarial con CRM integrado; Pipedrive se especializa en la gestión visual de pipeline de ventas, ideal para equipos de ventas.
- Thryv contra Keap: Thryv ofrece una plataforma todo en uno para la gestión de pequeñas empresas; Keap se centra en la automatización avanzada del marketing y el CRM de ventas con flujos de trabajo en profundidad.
- Thryv vs ActiveCampaign: Thryv proporciona una plataforma integrada para la gestión de empresas locales y la interacción con los clientes; ActiveCampaign destaca por su sofisticada automatización del marketing, segmentación y análisis detallados.
- Thryv vs Hubspot: Thryv está diseñada como una plataforma integral para operaciones de pequeñas empresas, incluida la gestión de clientes y el marketing; HubSpot ofrece un conjunto más amplio de herramientas de marketing, ventas y servicios para empresas de todos los tamaños.
- Thryv vs Clickfunnels: Thryv es una plataforma de gestión empresarial todo en uno; ClickFunnels está específicamente diseñada para crear embudos de ventas, páginas de destino y automatizar procesos de ventas.
- Thryv contra Folk: Thryv es un completo sistema de gestión empresarial con CRM integrado; Folk es una herramienta de gestión de contactos más centrada y colaborativa que hace hincapié en la organización.
- Thryv vs Instantáneamente: Thryv ofrece una amplia suite para la gestión de pequeñas empresas, que incluye presencia en línea y pagos; Instantly se especializa en campañas automatizadas de correo electrónico en frío para la captación de ventas.
- Thryv vs ClickUp: Thryv es una plataforma todo en uno para operaciones de pequeñas empresas y gestión de clientes; ClickUp es un sistema operativo de trabajo versátil que engloba gestión de proyectos, seguimiento de tareas y funciones CRM personalizables.
- Thryv vs Monday CRM: Thryv ofrece una solución integrada para la gestión de pequeñas empresas y la interacción con los clientes; Monday CRM se centra en flujos de trabajo visuales altamente personalizables y funciones de CRM centradas en proyectos.
- Thryv vs Capsule CRM: Thryv es una completa plataforma de gestión empresarial con funciones de CRM; Capsule CRM es un CRM más sencillo y fácil de usar, centrado en la gestión de contactos y el seguimiento de la cartera de ventas.
- Thryv vs Insightly: Thryv ofrece una plataforma todo en uno para las operaciones de las pequeñas empresas, que incluye la programación y los pagos; Insightly ofrece un CRM más sólido con un canal de ventas avanzado y funcionalidades de gestión de proyectos.
- Thryv vs Freshsales: Thryv es una plataforma de gestión empresarial todo en uno para empresas locales; Freshsales CRM se especializa en una sólida automatización de ventas, puntuación de clientes potenciales e informes de ventas exhaustivos.
- Thryv frente a Salesforce: Thryv es una plataforma integrada para la gestión de pequeñas empresas; Salesforce es un CRM de nivel empresarial altamente personalizable y escalable con amplias funciones de ventas, marketing y servicios.
Preguntas frecuentes
Is Pipedrive good for small businesses?
Yes, Pipedrive is a great option for small businesses. It’s affordable, easy to use, and offers all the essential features you need to manage your sales pipeline. The Essential plan is a good starting point for small businesses with basic needs.
What is the difference between Pipedrive’s Essential and Professional plans?
Pipedrive’s Essential plan offers basic features like contact management and deal tracking. The Professional plan adds more advanced features like revenue forecasting and custom reporting.
Does Thryv offer a free trial?
No, Thryv does not offer a free trial. However, they do offer a free demo so you can see the platform in action before committing to a paid plan.
Which CRM is better for a growing business?
Both Pipedrive and Thryv can work for growing businesses. Pipedrive offers a growth plan with more advanced features as your needs evolve. Thryv’s all-in-one approach can be helpful as you expand into marketing and customer service.
Can I get a refund if I’m not happy with Pipedrive or Thryv?
Pipedrive offers a 30-day money-back guarantee on all their paid plans. Thryv’s refund policy is not as clear, so it’s best to contact their sales team for details. You might need to provide a ray ID for faster processing of your request.