Elegir lo correcto CRM can feel like navigating a maze, especially for small businesses.
Are you tired of spreadsheets and sticky notes?
Do you wish there were a more straightforward way to manage your customer relationships?
In this Capsule CRM vs Close CRM comparison, we’ll explain everything you need to know to pick the perfect CRM for your small business.
We’ll explore pricing, features, and ease of use so you can hacer a wise decision.
Let’s find the CRM that helps your business thrive!
Descripción general
We tested both Capsule CRM and Close CRM. We looked at their features.
We checked their prices. We also used them to see how easy they are to use.
Our testing and research helped us make this comparison.
It will help you pick the right CRM for your pequeña empresa.
Based on our data, Capsule CRM is the budget-friendly choice. Focused on simplicity and savings.
Precios: It has a free trial. Paid plan starts at $18/month
Características principales:
- Gestión de contactos
- Gestión de la cartera de ventas
- Project Boards
Start your trial and experience the CRM that’s helped thousands of businesses boost their sales.
Precios: It has a free trial. The premium plan starts at $35/month.
Características principales:
- Llamada integrada
- Secuencias de correo electrónico
- Informes avanzados
¿Qué es Capsule CRM?
Ever wish you had a simple place to keep track of all your customer information?
Cápsula CRM is designed for easy use and helps small businesses manage contacts, deals, and communication.
Piense en él como si fuera su Rolodex digital, pero mucho más potente.
Además, explora nuestros favoritos Alternativas a las cápsulas…
Nuestra opinión
It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.
Beneficios clave
- Gestión de contactos sencilla.
- Seguimiento sencillo del flujo de ventas.
- Se integra con muchas aplicaciones.
- Campos personalizables disponibles.
- Aplicación móvil para acceso en cualquier lugar.
Precios
- Motor de arranque:$18/usuario/mes.
- Crecimiento:$36/usuario/mes.
- 2025 年值得尝试的 11 款最佳即时人工智能 (AI) 替代品 11:$54/usuario/mes.
- Último:$72/usuario/mes.
Ventajas
Contras
What is Close CRM?
Close CRM is a sales-focused CRM built for closing deals.
It helps sales teams track leads and manage their pipelines.
It’s designed to make sales reps more efficient.
Think of it as your sales command center.
Además, explora nuestros favoritos Close CRM alternatives…
Nuestra opinión
Close the deal with Close CRM! Start your 14-day free trial and experience the CRM that’s helped thousands of businesses boost their sales.
Beneficios clave
- Llamadas integradas: Make and receive calls directly within Close.
- Poderoso email sequences: Automate your outreach and follow-up.
- Advanced reporting: Track your progress and identify areas for improvement.
- Sales automation: Streamline repetitive tasks and save time.
- Asistencia dedicada: Get help from their expert team when you need it.
Precios
- Esenciales: $35/seat/month.
- Crecimiento:$99/asiento/mes.
- Escala: $139/seat/month.
Ventajas
Contras
Comparación de características
This analysis evaluates two distinct approaches to customer relationship management. Capsule, a robust contact management system known for its simplicity and clear sales pipeline.
Close CRM, a high-velocity crm solution built for maximizing interactions for sales reps through built in calling.
This comparison clarifies which solution is the better investment for streamlined relationship management versus optimizing outbound sales processes and achieving more deals.
1. Core Focus and Philosophy
- CRM de cápsula: Built as a simple, visual crm solution focused on robust contact management system. Its core goal is to provide a clean platform for relationship tracking and simple sales processes. It is ideal for small teams prioritizing organization over complex automatización.
- Close: A specialized crm solution with a “CRM that works” philosophy, focusing entirely on making the sales reps more productive. It includes professional features like the power dialer and integrated calling, aiming for full team engagement and rapid deal closure.
2. Communication and Phone Features
- CRM de cápsula: Relies primarily on integrations for communication. It does not have native phone calls or built-in dialers, focusing instead on manual logging of interactions and email synchronization.
- Close: Its primary differentiating feature is built in calling. It allows sales reps to instantáneamente place phone calls or dial multiple numbers using the power dialer. It also features call coaching and detailed communication logging to drive full team engagement.
3. Contact Management and Data Entry
- CRM de cápsula: Provides a clear and robust contact management system. All customer datos and activities are tied directly to the contact record, simplifying tracking.
- Close: Excels at minimizing manual data entry. It captures customer data automatically through its communication features and allows sales reps to easily create custom objects to fit unique sales processes.
4. Sales Pipeline and Deal Tracking
- CRM de cápsula: Offers a visual, straightforward sales pipeline view. It is easy to customize stages and see the progress of deals through the sales cycle.
- Close: Provides highly customizable sales pipelines designed for speed. Sales reps can use the platform’s automation and communication tools to push deals faster, directly targeting more deals.
5. Automation and Productivity
- CRM de cápsula: Offers light automation centered around tasks, calendar events, and email follow-ups. It is designed for simplicity, not deep, branched automation logic.
- Close: Features strong sales processes automation focused on communication sequences, follow-ups, and maximizing sales reps time. Its core features are designed to minimize wasted effort and maximize sales productivity.
6. Price Model and Cost
- CRM de cápsula: Offers a good free version and scales with tiered, predictable per user pricing, making the capsule crm cost very transparent for small businesses.
- Close: Does not offer a free plan but provides a free trial. Its pricing is tiered based on required features like the power dialer and call coaching. The value is derived from increased sales team productivity.
7. Mobile Accessibility
- CRM de cápsula: Offers dedicated, easy-to-use mobile device applications (iOS and Android) that provide quick access to customer data, sales pipeline, and task management.
- Close: Also provides robust mobile device applications. They are essential for sales reps needing to log calls and update the sales pipeline while on the move, supporting full team engagement.
8. Project Management and Customization
- CRM de cápsula: Includes light project management features, allowing users to link tasks to deals and contacts. It is a simple feature set that avoids complex internal project tracking.
- Close: Focuses purely on sales, lacking internal project management tools. However, it offers high customization with custom objects and advanced views for managing customer relationships.
9. User Support and Training
- CRM de cápsula: Features are straightforward, leading to a low learning curve. Customer support is readily available, often praised in any capsule crm review.
- Close: Provides extensive training and professional features support. Its focus on team engagement includes resources and documentation to ensure sales reps quickly master its power dialer and sales acceleration tools.
What to Look for in a CRM Tool?
Choosing the right crm system is a critical decision for any growing business.
The best crm solutions are designed to streamline your multiple sales pipelines and enhance all your key business processes.
When evaluating platforms, consider these essential features:
- Escalabilidad: Can the CRM grow with your business like email marketing?
- Personalización: Can you tailor it to your specific workflows?
- Integraciones: Does it connect with your other business tools?
- Mobile Access: Is there a mobile app for on-the-go management?
- Customer Support: What level of support is offered?
- Training: Are there resources to help you and your team learn the system?
- Seguridad: Does the CRM have robust security measures to protect your data?
Veredicto final
Choosing between Capsule CRM and Close CRM depends on your specific needs.
Capsule CRM is an excellent choice for a pequeña empresa looking for a simple, affordable CRM.
It’s easy to use and covers the basics well.
Close CRM is a better investment if you have a larger sales team and need powerful sales automation and reporting.
It’s more expensive, but its features are designed to boost sales actuación.
We’ve tested both, and most pequeñas empresas are just starting.
Cápsula CRM offers the best balance of features and affordability.
We hope this comparison has helped you make the right choice for your business!
Más información sobre Capsule CRM
He aquí una breve comparación de Capsule CRM con estas soluciones de software:
- Capsule CRM vs Pipedrive: Capsule CRM ofrece una solución sencilla para la gestión de contactos y ventas, mientras que Pipedrive es una herramienta de gestión de canal de ventas visual.
- Capsule CRM vs GoHighLevel: Capsule is easy to use. It helps you manage your contacts and sales process. It is great for keeping things simple and organized. GoHighLevel is a much bigger tool. It has many tools for marketing and sales.
- Cápsula CRM vs Keap: Capsule CRM se centra en la sencillez y la asequibilidad para el seguimiento de contactos y ventas; Keap ofrece amplias funciones de automatización de marketing y ventas, a menudo a un coste más elevado.
- Cápsula CRM vs ActiveCampaign: Capsule CRM ofrece una sólida gestión de contactos y proyectos, mientras que ActiveCampaign proporciona una potente automatización del marketing, campañas de correo electrónico y segmentación avanzada.
- Capsule CRM vs Hubspot: Capsule CRM es un CRM asequible y fácil de usar para gestionar las interacciones con los clientes; HubSpot ofrece un amplio conjunto de herramientas de marketing, ventas y servicios, con opciones gratuitas y escalables de pago.
- Cápsula CRM vs Clickfunnels: Capsule CRM es una herramienta para gestionar las relaciones con los clientes; ClickFunnels se especializa en construir embudos de ventas y optimizar los procesos de conversión.
- Cápsula CRM vs Folk: Capsule CRM es una solución sencilla de gestión de contactos, mientras que Folk hace hincapié en la organización colaborativa de los contactos y en su enriquecimiento con funciones modernas.
- Capsule CRM vs Instantly: Capsule CRM se centra en la gestión general de contactos y ventas; Instantly está diseñado para el contacto automatizado por correo electrónico y la participación en ventas.
- Cápsula CRM vs Clickup: Capsule CRM es una solución CRM dedicada, mientras que ClickUp es una plataforma versátil de gestión del trabajo que incluye funcionalidades CRM junto con la gestión de proyectos y tareas.
- Capsule CRM frente a Monday CRM: Capsule CRM ofrece una gestión sencilla de los contactos y de la cartera de ventas; Monday CRM proporciona flujos de trabajo visuales altamente personalizables y amplias funciones de colaboración en equipo.
- Capsule CRM vs Insightly: Capsule CRM se centra en la facilidad de uso y el seguimiento de contactos, mientras que Insightly ofrece un CRM más completo con funciones avanzadas de gestión de proyectos.
- Capsule CRM vs Freshsales CRM: Capsule CRM prioriza la simplicidad en la gestión de ventas y contactos, mientras que Freshsales CRM ofrece una plataforma de ventas más robusta con perspectivas impulsadas por IA y análisis avanzados.
- Capsule CRM frente a Salesforce: Capsule CRM es ideal para pequeñas y medianas empresas que buscan un CRM sencillo y asequible; Salesforce es un CRM de nivel empresarial con amplia personalización y escalabilidad para grandes organizaciones.
- Capsule CRM vs Zendesk: Capsule CRM se centra en las ventas y la gestión de las relaciones con los clientes, mientras que Zendesk es principalmente una plataforma de atención al cliente que destaca en las soluciones de emisión de tickets y soporte.
More of Close CRM
Here’s a brief comparison of Close CRM with these software solutions:
- Close CRM vs Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
- Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
- Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
- Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
- Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
- Close CRM vs Folk: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
- Close CRM vs Instantly: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
- Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
- Close CRM vs Monday CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
- Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. Cápsula CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
- Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
- Close CRM vs Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
- Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
- Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.
Preguntas frecuentes
What are the key differences between Capsule and Close?
Capsule and Close serve distinctly different segments of the CRM market. The capsule is ideal for small businesses and startups. It focuses on core CRM functionalities like contact management. Close is a powerful CRM built for sales teams at small—to medium-sized companies. It emphasizes features like a predictive dialer and sales automation.
Which CRM is better for small businesses and startups?
Capsule CRM could be a great starting point for small businesses and startups that want to manage customer relationships and keep track of contacts. It’s simpler and more affordable. Close CRM might be overkill if you need the core CRM functionalities, like contact management and simple sales tracking. Capsule offers excellent value for money.
Does Capsule CRM offer a free trial?
Yes, Capsule CRM offers you a 14-day free trial. This allows you to test the CRM software and see if it fits your business before committing. Close also offers a trial, which is a good way to compare Capsule and Close.
How do Capsule and Close compare to other popular CRM options?
Many CRM options exist, including Zoho CRM and HubSpot. To find the mejor CRM software, it’s essential to compare Capsule and Close. Consider user reviews & ratings when making your choice. Our comparison 2025 article covers these differences.
Which CRM is better for sales teams wanting to increase sales?
If you want to streamline your sales process and increase sales, Close is a strong contender. Its calling features are integrated into the platform, and it offers a range of integrations with other sales tools. Close is better for medium-sized businesses with dedicated sales teams. Its powerful CRM features, like sales automation, can make all the difference.
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