Salesforce vs Agile CRM: Which Is the Best For You in 2025?

بواسطة فهيم جوهردر | آخر تحديث Oct 12, 2025

الفائز

4.6

سحابة المبيعات فائقة الشحن
التوعية المخصصة
سحابة التجارة
تتبع دعم العملاء
قوالب البريد الإلكتروني الرائعة
نسخة تجريبية مجانية لمدة 30 يوماً
الباقة المدفوعة تبدأ من $25/شهرياً

جرّب الآن

الوصيف

3.2

إدارة الاتصال
التقويم
Documents
Deals
Inbox إدارة علاقات العملاء
خطة مجانية متاحة
Paid Plans from $8.99/month

جرّب الآن

Choosing the right customer software can be a big game, right?

It’s frustrating when you see the fancy features and wonder which one will actually help you.

Will you pick the wrong one and waste time and money?

أخبار جيدة!

We’ll explain the differences between Salesforce vs Agile إدارة علاقات العملاء in a way that’s easy to understand.

لمحة عامة

We’ve spent countless hours diving deep into both Salesforce and Agile إدارة علاقات العملاء.

Our team rigorously tested each platform’s features.

From basic contact management to advanced الأتمتة, we ensure a real-world, hands-on comparison for you.

4.6من أصل 5

هل أنت مستعد لاستكشاف إدارة علاقات العملاء? اشترك للحصول على نسخة تجريبية مجانية من Salesforce اليوم!

التسعير: It has a free trial. The premium plan starts at $25/month.

الميزات الرئيسية:

إدارة الرصاص
التنبؤ بالمبيعات
إدارة الفرص

جرّب Salesforce مجاناً قراءة المراجعة الكاملة

3.2من أصل 5

المرونة إدارة علاقات العملاء streamlines your sales, marketing, and support all in one platform. Explore it!

التسعير: It has a free plan. The premium plan starts at $8.99/month.

الميزات الرئيسية:

Project management
Gamification
Telephony

Try Agile CRM for FREE قراءة المراجعة الكاملة

ما هي قوة المبيعات؟

Okay, let’s dive into Salesforce.

Think of it as the big, powerful إدارة علاقات العملاء. It’s used by huge companies.

It can handle tons of البيانات.

It’s very flexible. It’s a complete customer platform.

استكشف أيضاً بدائل Salesforce...

وجهة نظرنا

It’s incredibly powerful and flexible. The free plan is very generous, and it has many features for managing projects.

جرّب Salesforce مجاناً قراءة المراجعة الكاملة بدائل Salesforce

المزايا الرئيسية

تساعد Salesforce الشركات على التواصل بشكل أفضل مع العملاء. فهو يوفر رؤية كاملة لكل عميل.

يساعد ذلك على تحسين المبيعات والخدمة.

عرض 360 درجة للعملاء: شاهد جميع تفاعلات العملاء في مكان واحد.
يعزز المبيعات بنسبة 39%: أبلغ العديد من المستخدمين عن زيادة المبيعات والإنتاجية.
أتمتة قوية: أتمتة المهام مثل رسائل البريد الإلكتروني وتتبع العملاء المحتملين.
تطبيق ضخم لتبادل التطبيقات: يتصل بآلاف التطبيقات الأخرى.
قابلة للتطوير من أجل النمو: ينمو مع أعمالك، من الصغيرة إلى الكبيرة.

Try salesforce For free

التسعير

جناح المبتدئين: $25/مستخدم/شهر.
جناح المحترفين: $100/مستخدم/شهر.
انتربرايز: $165/مستخدم/شهر.
غير محدود: $330/مستخدم/شهر.
مبيعات أينشتاين 1: $500/مستخدم/شهر.

Try salesforce For free

الإيجابيات

حل إدارة علاقات العملاء الرائد في المجال.
قابلة للتخصيص بدرجة كبيرة.
تقارير وتحليلات قوية.
دعم عملاء رائع.
حل إدارة علاقات العملاء الرائد في المجال.

السلبيات

قد يكون الأمر مكلفاً.
منحنى تعلُّم حاد.
يمكن أن يكون الإعداد معقداً.
يمكن أن تكون التحديثات معطلة.

Try salesforce For free

What is Agile CRM?

Okay, let’s focus on Agile إدارة علاقات العملاء.

Think of it as your friendly, all-in-one sales and marketing tool.

It’s built for small to medium-sized businesses.

It wants to make things simple. It combines sales, marketing, and service. All in one place.

استكشف أيضاً Agile CRM alternatives...

وجهة نظرنا

هل تريد تبسيط مبيعاتك وتسويقك؟ يُفضِّل Agile CRM خطة مجانية لما يصل إلى 10 مستخدمين. جرب ميزاته القوية بدون مخاطرة! ابدأ تجربتك المجانية اليوم.

Try Agile CRM For free قراءة المراجعة الكاملة Agile CRM alternatives

المزايا الرئيسية

Budget-friendly: Offers a free plan for up to 10 users.
Gamification features: Motivate your sales team with points and rewards.
Built-in telephony: Make and receive calls directly within the platform.

Try Agile for FREE

التسعير

Agile CRM has a generous free plan forever! If you need more, here are your options:

مجاناً: Up to 10 users.
المبتدئ: $8.99
Regular: $29.99
انتربرايز: $47.99

Try Agile for FREE

الإيجابيات

Very affordable option.
سهلة التعلم والاستخدام.
Includes helpful integrations.
Gamification is motivating.
Offers solid customer support.

السلبيات

الخطة المجانية محدودة للغاية.
يمكن أن يكون إعداد التقارير أفضل.
Design feels a bit outdated.
Can be slow at times.
Lacks deep customization.

Try Agile for FREE

مقارنة الميزات

Let’s dive deeper into the core capabilities.

We will compare nine major features to give you a complete view of these crm solutions.

See how each crm system handles the important parts of your sales process.

1. Artificial Intelligence and Innovation

قوة المبيعات: Salesforce takes advantage of groundbreaking ai innovation with its Einstein suite and Agentforce.¹ This includes predictive sales forecasting, AI-assisted case routing, and ai agent automation. They are focused on becoming the customer company through ai commitments.
Agile CRM: Focuses more on core automation than advanced AI. It uses basic automation for lead scoring and email sequencing. This platform offers fewer ai solutions compared to Salesforce’s offerings.

2. Marketing Automation Suite

قوة المبيعات: The powerful marketing cloud handles large-scale, multi-channel campaigns. It offers deep segmentation and personalize customer journeys across every channel. Great for enterprise teams.
Agile CRM: Provides integrated marketing cloud functionality. It is an all-in-one crm. It offers features like landing pages and auto-responders.6 It is easier to set up for marketing teams in smaller businesses

3. Sales Force Automation (SFA)

قوة المبيعات: Built around Sales Cloud. It provides deep tools for sales team management, detailed sales forecasting, and complex workflow creation. It is great for sales enablement and maximizing revenue generated.
Agile CRM: Includes good sales automation for deal tracking. It offers drag-and-drop tools to visualize your sales process. It works to optimize the sales process quickly.

4. Scalability and Enterprise Readiness

قوة المبيعات: Designed for massive growth. It is the best crm لـ enterprise-level companies. It can handle millions of contacts and complex global operations. It is the best bet for when your الأعمال grows.
Agile CRM: Best suited for الشركات الصغيرة and small and medium businesses. It is a capable crm system. It might struggle with the sheer volume and complexity required by large corporations.

Try salesforce For free

5. Deployment and Ease of Implementation

قوة المبيعات: Can be complex and require a setup fee or consultants for implementation. It is a robust saas product. It requires training for employees.
Agile CRM: Known for its easy implementation. It is designed to be intuitive and simple to use right from the site. Most businesses can get started faster.

6. Customer Success and Service Tools

قوة المبيعات: Features the powerful Service Cloud. It provides a complete view of the customers.¹⁵ It handles complex customer queries and has a robust knowledge base. It is focused on customer success.
Agile CRM: Includes a built-in Helpdesk tool. It manages support tickets and tracks customer queries. It integrates service with the sales process

7. Pricing Structure and Value

قوة المبيعات: Starts at $25/user/month billed annually. Pricing tiers are higher, and add-ons increase the cost. It offers great benefits for the enterprise price.
Agile CRM: Starts lower, even offering a free version. It focuses on offering a great price and value for smaller businesses. Add-ons are less common and costly.

Try Agile for FREE

8. The Data Cloud and Customer 360 View

قوة المبيعات: Features the data cloud. It unifies business data from all Salesforce products and external apps. This gives the chief digital officer a complete view of every customer.
Agile CRM: Manages contacts well. Its data cloud is simpler. It keeps all sales, marketing, and service info in one system.²¹ It centralizes data for the Salesforce team.

9. Web Engagement and Tracking

قوة المبيعات: Provides sophisticated web engagement tracking. It monitors customer experiences across channels. It allows for deep lead intelligence.
Agile CRM: Offers web engagement tracking tools. This includes pop-ups, landing pages, and contact history. It helps the sales team understand visitor behavior.

ما الذي تبحث عنه عند اختيار برنامج CRM؟

Small Business Focus: Does the solution cater to a small business or ecommerce crm needs? Typically, small business requires less complex services.
التخصيص: Can you create custom forms and custom fields to manage your business data?
Pricing Clarity: How transparent is the billing? Look out for hidden add ons and tiers.
الدعم: Is there great support available, whether online or in person?
Data View: Does the crm solution give a complete view of customer data?
Ecosystem: How well does it handle integration with tools like quickbooks, mail, and linkedin?
Vertical Fit: Does the crm system offer features specific to your industry?
Mobility: Can you access your account and sales pipeline data easily via mobile?
Advanced Tools: Does it offer strong reporting and analytics tools to give you insight?
Company Behind It: Review the company’s stability and infrastructure. Salesforce crm is based in san francisco and has been a strong market player since its co founder started it.
Future: What kind of innovation is offered? (e.g., commerce cloud, sneak peek at future services).
واجهة المستخدم: Is the system intuitive and easy to review daily processes for all your clients?
Alternatives: Have you searched other crm solutions that might fit your budget?

الحكم النهائي

So, which one wins? It really depends on you.

If you’re a big company or plan to be, Salesforce is your pick.

It’s powerful. It does everything. But, it costs a lot.

For smaller teams, Agile CRM is great. It’s easier to use. It’s cheaper.

We’ve used both. We know what works. We get it.

Agile CRM is a solid choice if you need something simple that will get the job done without breaking the bank.

If you want the best, most powerful CRM and price isn’t a problem, choose Salesforce.

جرّب Salesforce مجاناً قراءة المراجعة الكاملة التحقق من البدائل

Try Agile CRM for FREE قراءة المراجعة الكاملة Agile CRM alternatives

More of Agile CRM

Here’s a brief comparison of Agile CRM with these software solutions:

Agile CRM vs Pipedrive: Agile CRM offers a broader range of marketing automation features and a built-in help desk. At the same time, Pipedrive focuses on intuitive visual sales pipeline management for sales teams.
Agile CRM vs GoHighLevel: Agile CRM is an all-in-one platform with CRM, sales, marketing, and service features. It’s often praised for its free plan and good support for smaller businesses. GoHighLevel is built for marketing agency needs.
Agile CRM vs Keap: Agile CRM is more affordable and offers a more intuitive interface for core CRM functions. كاب provides powerful marketing automation and e-commerce capabilities with a steeper learning curve.
Agile CRM vs ActiveCampaign: Agile CRM provides an all-in-one platform with a built-in help desk and telephony, whereas ActiveCampaign excels in advanced marketing automation, segmentation, and detailed analytics.
Agile CRM vs Hubspot: Agile CRM offers a competitive free plan and strong marketing automation for small businesses, while HubSpot provides a comprehensive, scalable suite of tools for larger enterprises.
Agile CRM vs Clickfunnels: Agile CRM is an all-encompassing CRM with sales, marketing, and service features; ClickFunnels is a specialized tool for building sales funnels and automating sales processes.
Agile CRM vs Folk: Agile CRM is a comprehensive suite that includes sales, marketing, and support, while Folk emphasizes simplified, collaborative contact management and organization.
Agile CRM vs Instantly: Agile CRM provides an all-in-one solution for sales, marketing, and customer service, while Instantly focuses on streamlined بريد إلكتروني بارد outreach and deliverability.
Agile CRM vs كليك أب: Agile CRM is a dedicated CRM solution, while ClickUp is a versatile productivity platform that includes CRM functionalities, project management, and task tracking.
Agile CRM vs Monday CRM: Agile CRM is an integrated CRM with strong marketing and service automation, whereas Monday CRM offers a highly customizable visual workspace for managing various workflows.
Agile CRM vs Capsule CRM: Agile CRM provides a comprehensive suite with marketing automation and robust reporting, while Capsule CRM is a simpler contact management and sales pipeline tracking solution.
Agile CRM vs Insightly: Agile CRM emphasizes extensive automation across sales, marketing, and service, while Insightly offers strong project management capabilities integrated with CRM features.
Agile CRM vs Freshsales CRM: Agile CRM provides robust marketing automation and a built-in help desk. At the same time, Freshsales CRM excels in sales-focused features like visual pipelines and AI-powered insights.
Agile CRM vs Salesforce: Agile CRM is an affordable, user-friendly option for small to medium businesses, while Salesforce is an industry-leading, highly customizable enterprise-level CRM with extensive features.

الأسئلة الشائعة

Is Salesforce or Agile CRM better for small businesses?

Agile CRM is generally better for small businesses. It’s more affordable and easier to use, and it offers essential features without the complexity of Salesforce. However, Salesforce Essentials is a good option if you need more features and have the budget.

Can I integrate my email marketing with these CRMs?

Yes, both Salesforce and Agile CRM offer email marketing integrations. Agile CRM has built-in email marketing tools, while Salesforce integrates with popular email platforms. Choose based on your existing email marketing setup and needs.

Which CRM has better customer support?

Salesforce is known for its extensive customer support resources. They offer various support options, including phone, email, and online resources. Agile CRM also provides support, but it may be less extensive. Consider your support needs when making your choice.

Is Salesforce or Agile CRM easier to learn?

Agile CRM is generally considered easier to learn. Its interface is more intuitive, especially for users new to CRM systems. Salesforce, on the other hand, can have a steeper learning curve due to its extensive features and customization options.

Which CRM offers more customization options?

Salesforce offers significantly more customization options, allowing you to tailor the platform to your specific business needs. Agile CRM offers some customization, but it’s less extensive. If customization is crucial, Salesforce is the better choice.