Feeling stuck with SugarCRM? You’re not alone.
Many businesses find it doesn’t quite fit their needs anymore.
Whether it’s the price tag, the complicated features, or just a desire for something fresh, there are tons of other options out there.
This post will explore 9 of the best SugarCRM alternatives in 2025.
We’ll discuss their strengths and weaknesses to help you find the perfect match for your 生意. Let’s get started!
What is the Best SugarCRM Alternative?
It’s a tricky 问题! The best SugarCRM replacement depends on your specific needs and what you’re looking for in a 客户关系管理.
We’ve rounded up 9 top contenders with different strengths to make things easier.
1. Gohighlevel (⭐️ 4.75)
GoHighLevel is an all-in-one platform.
It helps agencies and businesses.
You can manage leads and sales. It also handles marketing and customer communication.
It’s like having many tools in one place.
利用我们的 GoHighLevel tutorial.
此外，请浏览我们的 SugarCRM vs GoHighLevel 比较！
我们的看法
This is great for agencies and businesses wanting to consolidate tools. The automation capabilities are very strong. However, its vast feature set means it can be overwhelming for new users, and there’s a definite learning curve.
主要优势
- All-in-one marketing platform.
- White-labeling available.
- Automated campaigns.
- Lead-nurturing tools.
- Comprehensive reporting.
定价
- 启动器: $97/month.
- 无限制: $297/month.
优点
缺点
2. Pipedrive (⭐️ 4.50)
Pipedrive is a sales management tool.
It focuses on helping you track your deals.
It gives you a clear visual of your sales pipeline.
利用我们的 Pipedrive tutorial.
Also, explore our SugarCRM vs Pipedrive comparison!
我们的看法
Pipedrive is a solid choice for sales-focused businesses. It’s user friendly, visually appealing, & packed with helpful features. The only reason it doesn’t get a perfect 10 is that the lower-priced plans have some limitations.
主要优势
- Laser focus on sales: Pipedrive is built to help you close more deals.
- Visual pipeline management: See exactly where each deal stands.
- Powerful automation: Automate tasks like sending emails and scheduling appointments.
- 24/7 support: Get help whenever you need it.
定价
- Essential: $14/user/month.
- 高级: $24/user/month.
- Professional: $49/user/month.
- Power: $59/user/month.
- 企业: $79/user/month.
优点
缺点
3. Keap (⭐️ 4.25)
Keap is tailored for small businesses.
It brings together sales and marketing functionalities.
This platform helps you organize contacts and follow up with leads effectively.
利用我们的 Keap tutorial.
此外，请浏览我们的 SugarCRM vs Keap 比较！
我们的看法
Keap 是小型企业简化销售和营销工作的绝佳选择。它界面友好，功能丰富。不过，对于有更复杂需求的大公司来说，它可能不是最佳选择。
主要优势
- 内置电子邮件营销功能： 向受众发送有针对性的电子邮件。
- 易于使用的自动化 自动执行发送后续信息和分配线索等任务。
- 销售管道管理： 跟踪交易，发现机会。
- 电子商务集成： 将 Keap 与您的在线商店连接，以管理订单和客户。
定价
Keap 提供免费试用和简单的定价结构，让您轻松上手。
- 简单计划:起价为 $249/月（按年计费），提供两个用户和 1500 个联系人。
优点
缺点
4. ActiveCampaign (⭐️ 3.75)
ActiveCampaign excels at email marketing.
It also provides strong automation features.
This helps you send targeted messages at just the right time.
利用我们的 ActiveCampaign tutorial.
此外，请浏览我们的 SugarCRM vs ActiveCampaign 比较！
我们的看法
ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.
主要优势
- Advanced automation: Create complex workflows to nurture leads and automate tasks.
- Email marketing powerhouse: Send beautiful and effective email campaigns.
- Built-in 客户关系管理: Manage contacts and track interactions.
- Segmentation and personalization: Target specific groups of contacts with personalized messages.
定价
- 启动器: $15/month.
- 加: $49/month.
- 专业: $79/month.
- 企业: $145/month.
优点
缺点
5. Freshsales CRM (⭐️ 3.75)
Freshsales 客户关系管理 is designed to help with sales.
It lets you easily manage customer information.
You can also track communications like calls and emails.
利用我们的 Freshsales CRM tutorial.
此外，请浏览我们的 SugarCRM vs Freshsales CRM 比较！
我们的看法
Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.
主要优势
- 用户友好界面 Easy to navigate and learn.
- Built-in phone and email: Connect with customers directly from the platform.
- AI-powered insights: Get helpful suggestions and predictions.
- Affordable pricing: Offers a free plan and competitive paid plans.
定价
- Growth + 500 Marketing Contacts: $9/user/month.
- Pro + 500 Marketing Contacts: $39/user/month.
- Enterprise + 500 Marketing Contacts: $59/user/month.
优点
缺点
6. HubSpot (⭐️ 3.75)
HubSpot is a very popular platform.
It combines marketing, sales, and customer service tools.
This makes it a complete solution for many businesses.
Unlock its potential with our HubSpot tutorial.
此外，请浏览我们的 SugarCRM vs HubSpot 比较！
我们的看法
HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.
主要优势
- Free CRM: Start with a free plan with basic CRM features.
- All-in-one platform: Access a marketing, sales, and service tools suite.
- Extensive community and resources: Benefit from a wealth of knowledge and support.
- Inbound marketing focus: Attract and engage leads with valuable content.
定价
- Free Tools: Free for up to two users.
- Marketing Hub Starter: $15/seat/month.
- Starter Customer Platform: $15/seat/month.
- Marketing Hub Professional + three seats: $800/month, additional seats at $45/month.
优点
缺点
7. Monday CRM (⭐️ 3.75)
星期一 客户关系管理 is a part of the Monday.com work OS.
It helps teams collaborate and manage tasks.
You can keep track of customer interactions and sales progress visually.
利用我们的 Monday CRM tutorial.
此外，请浏览我们的 SugarCRM 与 Monday 比较！
我们的看法
Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM. However, it may not be best for those with complex sales needs or large teams.
主要优势
- Visually appealing interface: Easy to navigate and understand.
- Flexible and customizable: Adapt the platform to your specific needs.
- Collaboration features: Work seamlessly with your team.
- Integrations with popular apps: Connect with your favorite business tools.
定价
- 免费： $0 free forever.
- 基本: $9/seat/month.
- 标准: $12/seat/month.
- 专业: $19/seat/month.
- 企业: Custom Pricing based on your needs.
优点
缺点
8. Insightly (⭐️ 3.50)
Insightly is a customer relationship management (CRM) tool for smaller companies.
It assists in managing projects and client information.
You can also link emails directly to customer records.
利用我们的 Insightly tutorial.
此外，请浏览我们的 SugarCRM 与 Insightly 比较！
我们的看法
Insightly is a solid choice for businesses that need a scalable CRM with project management capabilities.
主要优势
- Scalable for growth: Adapt the platform as your business expands.
- Project management features: Keep your projects organized and on track.
- Customizable dashboards and reports: Get the insights you need to make informed decisions.
- Integrations with popular apps: Connect with your favorite business tools.
定价
- 加: $29/user/month.
- Professional: $49/user/month.
- 企业: $99/user/month.
优点
缺点
9. Capsule CRM (⭐️ 3.25)
胶囊 客户关系管理 offers a simple and user-friendly experience.
It focuses on managing your contacts and tracking sales opportunities.
It’s a great basic 客户关系管理 for small businesses.
Unlock its potential with our Capsule tutorial.
Also, explore our SugarCRM vs Capsule comparison!
我们的看法
It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming. However, it might lack some of the more advanced features that larger or growing businesses might need, and its reporting options are not as robust as some competitors.
主要优势
- Simple contact management.
- Easy sales pipeline tracking.
- 与许多应用程序集成。
- Customizable fields available.
- Mobile app for on-the-go access.
定价
- 启动器: $18/user/month.
- Growth: $36/user/month.
- 高级: $54/user/month.
- Ultimate: $72/user/month.
优点
缺点
购买指南
To create this list of the best SugarCRM alternatives, we took a deep dive into the world of 客户关系管理 systems. Here’s how we approached our research:
- Keyword Exploration: We started by exploring relevant keywords, including customer relationship management, customer relationships, customer data, business processes, customer service teams, business growth, marketing campaigns, customer service processes, and CRM tool. This helped us understand the landscape and identify key features.
- Feature Analysis: We dug deep into the features offered by each CRM system, paying close attention to how they could help businesses manage customer relationships, improve customer service processes, and support sales, marketing, and customer interactions.
- User Feedback: We scoured online reviews and forums to understand real-world experiences with each platform. This helped us identify the pros and cons from a user perspective.
- Pricing Comparison: We compared the pricing models of each CRM, considering the value offered at different price points.
When doing our research to find the perfect product, we determined using these factors:
- 定价 How much did a product cost?
- 特点 What were the best features of a product?
- 不利因素 What was missing from each product?
- Support or refund: Do they offer a community, support, or refund policy?
总结
That wraps up our list of the 9 best SugarCRM alternatives in 2025!
There are many choices out there, each with its own good and bad points.
The best CRM solution for your business depends on what you need, your budget, and what’s most important to you.
Remember to try free demos and trials.
This helps you test different platforms before you pick one.
Don’t be afraid to ask for help, either! Many CRM companies offer great support.
With the right CRM, you can easily handle lead management & contact management.
You can also improve your sales pipeline management, make better sales forecasting, and boost your marketing efforts.
This will make your business run smoother and help you grow.
常见问题
What is the best free SugarCRM alternative?
HubSpot CRM is a strong contender for the best free alternative. It offers a generous free plan with so features, making it an excellent option for businesses on a budget.
What is the best SugarCRM alternative for small businesses?
Keap and Freshsales CRM are both excellent choices for small businesses. They offer a good balance of features and affordability, with intuitive interfaces that are easy to learn.
Is there a SugarCRM alternative that specializes in marketing automation?
ActiveCampaign is a top pick for marketing automation. It offers powerful features for creating automated workflows, segmenting your audience, and tracking your campaign performance.
What is the best SugarCRM alternative for enterprises?
Salesforce is the industry leader for enterprise CRM solutions. It’s highly customizable & offers a vast array of features to meet the complex needs of huge organizations.
Do any SugarCRM alternatives integrate with Google Workspace?
Copper CRM is designed to integrate easily with Google Workspace. If your business relies heavily on Gmail, Calendar, and Drive, Copper is a great option to consider.
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