选择正确的 客户关系管理 感觉就像挑选一辆新车一样。
选项太多,不知所措?你并不孤单。
一个好 客户关系管理 is essential for organizing contacts, tracking deals, and boosting sales.
Two popular choices are Pipedrive and Capsule 客户关系管理. Both offer great features, but which one is the best overall?
In this Pipedrive vs Capsule 客户关系管理 matchup, we’ll discuss the pros & cons of each to help you decide which is the best fit for your sales needs in 2025.
概述
We’ve spent weeks testing Pipedrive and Capsule 客户关系管理 to give you the most accurate comparison.
We’ve explored their features, analyzed their pricing, and considered their strengths and weaknesses.
Now, let’s dive into this detailed overview to help you 制作 the right choice.
Want a 客户关系管理 that’s easy to use and helps you close more deals? Start your free Pipedrive trial today!
定价: 它有一个免费计划。高级计划起价为 $14/月。
主要特点:
- Visual sales pipelines
- Customizable reports
- Mobile app
Join over 10,000 businesses already using Capsule CRM. Boost your sales by up to 29% and improve customer retention by 47% – start your free trial today!
定价: It has a free plan. Paid plan starts at $18/month
主要特点:
- 联系人管理
- 销售管道管理
- Project Boards
What is Pipedrive?
Ever feel like your sales process is all over the place? Pipedrive helps you get organized.
这是一个 客户关系管理 that focuses on, you guessed it, your pipeline!
Think of it as a visual map of your sales journey. You can see where all your deals are and what needs to happen next.
Pipedrive is known for being user-friendly and having powerful features to keep your sales moving forward.
此外,探索我们最喜欢的 Pipedrive alternatives…
我们的看法
Pipedrive 是销售型企业的可靠选择。它的用户界面友好,视觉效果吸引人,而且功能丰富实用。它没有获得满分 10 分的唯一原因是价格较低的计划有一些限制。
主要优点
- 专注于销售: Pipedrive 可帮助您达成更多交易。
- 可视化管道管理: 了解每笔交易的确切情况。
- 强大的自动化功能: 自动执行发送电子邮件和安排约会等任务。
- 全天候支持: 需要帮助时随时寻求帮助。
定价
- 必要:每位用户每月 14 美元。
- 先进的:$24/用户/月。
- 专业的:每位用户每月 49 美元。
- 电源:$59/用户/月。
- 企业:$79/用户/月。
优点
缺点
什么是 Capsule CRM?
We are looking for a 客户关系管理 that’s simple and easy to use?
Capsule CRM might be your perfect match. It’s designed for 小型企业 that want to get started quickly.
Think of it as your digital address book but with superpowers!
You can track customer interactions, manage your sales pipeline, and collaborate with your team. All in one place.
Sounds good.
Capsule CRM focuses on the essentials, so you can spend less time fiddling with software & more time closing deals.
此外,探索我们最喜欢的 Capsule CRM 替代品…
我们的看法
它简洁易用,尤其适合刚开始使用 CRM 的小型企业。它可以帮助您高效地管理联系人和销售,且不会让您感到不知所措。然而,它可能缺少一些大型或成长型企业可能需要的高级功能,而且其报告选项不如某些竞争对手那么强大。
主要优点
- 简单的联系人管理。
- 轻松跟踪销售渠道。
- 与许多应用程序集成。
- 可定制字段可用。
- 可随时随地访问的移动应用程序。
定价
- 起动机:每位用户每月 18 美元。
- 生长:每位用户每月 36 美元。
- 先进的:每位用户每月 54 美元。
- 最终的:每位用户每月 72 美元。
优点
缺点
功能比较
Now for the real showdown!
Let’s compare Pipedrive and Capsule CRM head-to-head regarding some key features.
This will help you see which CRM solution best fits your needs.
1.易于使用
Both Pipedrive and Capsule CRM are known for being user-friendly.
However, Capsule CRM takes the lead with its incredibly intuitive interface.
Even if you’ve never used CRM software, you’ll be up and running in a few seconds.
Pipedrive is also easy to use, but it might take a bit longer to master all the features.
2. Contact Management
Capsule CRM shines when it comes to contact management.
It’s like a supercharged address book.
You can store detailed information about your potential customers, track your interactions, and even see your communications history.
Pipedrive’s contact management is solid but less comprehensive than Capsule CRM.
3.销售渠道管理
Pipedrive’s bread and butter is its visual sales pipeline.
It’s a powerful tool for managing your deals and seeing where they are in the sales process.
You can easily drag & drop deals between stages & get a clear overview of your sales progress.
Capsule CRM has a sales pipeline feature but is not as visually appealing or customizable as Pipedrive’s.
4.营销自动化
Pipedrive offers more robust marketing 自动化 features than Capsule CRM.
You can automate email follow-ups, lead nurturing, and 社交媒体 outreach tasks.
This can free up your time to focus on closing more deals.
Capsule CRM has some basic automation features but is less advanced than Pipedrive’s.
5. Reporting and Analytics
两个平台都提供 报告 and analytics to track your sales performance.
Pipedrive provides more comprehensive and customizable reports, allowing you to dive deep into your 数据.
Capsule CRM’s reporting is more basic but still helpful in getting a quick overview of your sales activity.
6.整合
Pipedrive wins the integration race.
It integrates with over 300 popular 商业 apps, including Google Workspace, Mailchimp, and Zapier.
This allows you to connect your CRM solution with the other tools you use every day.
Capsule CRM also offers integrations, but less than Pipedrive.
7. Site Performance
While both CRMs have reliable sites, occasional hiccups can occur.
If you encounter a “verification successful waiting” message or other issues, update your browser and clear your cache.
If problems persist, contact support.
Remember, a site working correctly is crucial for accessing your CRM software and managing your sales effectively.
What to Look for in a CRM Platform?
- 您的预算 Pricing varies significantly between CRM platforms. Consider your budget and how many users you need.
- Your Business Size: Some CRMs are best suited for small businesses, while others are designed for bigger enterprises.
- Your Sales Process: Consider your current sales process and how a CRM can help you streamline it.
- Required Features: Make a list of the features that are most important to you, such as contact management, sales pipeline management, and reporting.
- 集成: Check if the CRM integrates with your other tools, just like email marketing platforms and 会计软件.
- 移动访问: Do you need to access your CRM on the go? Make sure the platform has a mobile app or a mobile-friendly website.
- 客户支持: Choose a CRM with excellent customer support if you need help.
- 免费试用: Most CRMs offer a trial, so you can easily test them before committing to a paid plan.
最终裁决
Choosing between Capsule CRM vs Pipedrive can be tough, but after thorough testing, Pipedrive emerges as our winner for most businesses.
Its powerful features, intuitive interface, and extensive integrations make it a true sales powerhouse.
However, if simplicity and affordability are your top priorities, Capsule CRM is still a great choice.
Remember to consider your specific needs and budget when making your final decision.
We’ve done the heavy lifting, exploring every nook and cranny of these platforms to ensure your site operates properly and efficiently.
No more getting lost in confusing menus or encountering frustrating errors (like that pesky ray ID problem!).
Trust our expertise to simply guide you towards the CRM solution to elevate your sales game.
More of Pipedrive
Here’s a comparison of Pipedrive against other CRM software:
- Pipedrive vs Keap: Pipedrive excels in visual sales pipeline management, while Keap specializes in robust marketing automation, lead scoring, and advanced email sequences.
- 管道驱动 对比 晋升: GoHighLevel is an all-in-one marketing and sales platform for agencies. Pipedrive is a sales-focused CRM for managing deals and pipelines.
- Pipedrive vs ActiveCampaign: Pipedrive is a sales-centric CRM with intuitive pipeline visualization, while ActiveCampaign prioritizes marketing automation and customer journey building.
- Pipedrive vs HubSpot: Pipedrive is a more focused sales CRM known for simplicity, while HubSpot offers a comprehensive suite of marketing, sales, and service tools, being more complex.
- Pipedrive vs ClickFunnels: Pipedrive is a sales pipeline CRM, while ClickFunnels primarily focuses on building sales funnels and landing pages, with basic CRM aspects.
- Pipedrive vs Folk: Pipedrive is strong in sales pipeline management, whereas Folk emphasizes simple contact organization and relationship building for smaller teams.
- Pipedrive vs Instantly: Pipedrive focuses on sales deal management, while Instantly specializes in cold email outreach, lead finding, and email automation.
- Pipedrive vs ClickUp: Pipedrive is a dedicated sales CRM that is excellent for pipeline tracking. 点击 is a versatile work management platform that can also be used as a CRM and offers broader project management.
- Pipedrive vs Monday CRM: Pipedrive is a sales-focused CRM with visual pipelines, whereas Monday CRM is a highly customizable work OS that can be configured for CRM purposes and emphasizes workflow management.
- Pipedrive vs Capsule CRM: Pipedrive focuses on visual sales pipeline management, while Capsule CRM is a simpler, growth-oriented CRM for managing contacts and relationships, often for smaller businesses.
- Pipedrive vs Insightly: Pipedrive specializes in sales pipeline visualization, while Insightly offers a broader CRM solution with project management, marketing automation, and more robust reporting.
- Pipedrive vs Freshsales: Pipedrive offers deep sales pipeline visualization, while Freshsales CRM provides a more complete solution with built-in phone, AI tools, and integrated marketing features.
- Pipedrive vs Salesforce: Pipedrive is user-friendly and sales-focused for SMBs, whereas Salesforce is a highly customizable, enterprise-level CRM with extensive features across sales, service, and marketing.
- Pipedrive vs Zendesk: Pipedrive emphasizes visual sales pipeline management and automation, while Zendesk primarily focuses on customer service and support. It also offers CRM capabilities with built-in communication tools.
Capsule CRM 的更多信息
以下是 Capsule CRM 与这些软件解决方案的简要比较:
- Capsule CRM vs Pipedrive: Capsule CRM 为管理联系人和销售提供了一个简单的解决方案,而 Pipedrive 则是一个可视化的销售管道管理工具。
- Capsule CRM vs GoHighLevel: Capsule is easy to use. It helps you manage your contacts and sales process. It is great for keeping things simple and organized. GoHighLevel is a much bigger tool. It has many tools for marketing and sales.
- Capsule CRM vs Keap: Capsule CRM 专注于简单、经济的联系人和销售跟踪;Keap 提供广泛的营销和销售自动化功能,但通常成本较高。
- Capsule CRM vs ActiveCampaign: Capsule CRM 提供可靠的联系人和管道管理,而 ActiveCampaign 则提供强大的营销自动化、电子邮件营销活动和高级细分功能。
- Capsule CRM vs Hubspot: Capsule CRM 是一款用户友好、经济实惠的 CRM,用于管理客户互动;HubSpot 提供大量营销、销售和服务工具,有免费和可扩展的付费选项。
- Capsule CRM vs Clickfunnels: Capsule CRM 是一款管理客户关系的工具;ClickFunnels 则专门用于构建销售漏斗和优化转换流程。
- Capsule CRM 与 Folk: Capsule CRM 是一个简单的联系人管理解决方案,而 Folk 则强调协作式联系人组织,并利用现代功能加以丰富。
- Capsule CRM 与 Instantly: Capsule CRM 侧重于一般联系人和销售管理;Instantly 则专为自动冷启动电子邮件和销售参与而定制。
- Capsule CRM vs Clickup: Capsule CRM 是一个专门的 CRM 解决方案,而 ClickUp 则是一个多功能工作管理平台,除项目和任务管理外,还包括 CRM 功能。
- Capsule CRM 与 Monday CRM: Capsule CRM 提供简单的联系人和销售管道管理;Monday CRM 提供高度可定制的可视化工作流程和广泛的团队协作功能。
- Capsule CRM 与 Insightly: Capsule CRM 侧重于易用性和联系人跟踪,而 Insightly 则提供更全面的 CRM 和高级项目管理功能。
- Capsule CRM vs Freshsales CRM: Capsule CRM 优先考虑销售和联系人管理的简便性,而 Freshsales CRM 则提供更强大的销售平台,具有人工智能驱动的洞察力和高级分析功能。
- Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
- Capsule CRM vs Zendesk: Capsule CRM 专注于销售和客户关系管理,而 Zendesk 主要是一个客户服务平台,擅长票务和支持解决方案。
常见问题
哪种 CRM 更适合小型企业?
Capsule CRM is often the better choice for small businesses due to its simplicity & affordability. It’s easy to set up and use, even with limited technical expertise.
Does Pipedrive offer a free plan?
Pipedrive doesn’t have a free plan but offers a 14-day free trial. This allows you to test all the features before committing to a paid subscription.
Can I import my existing contacts into these CRMs?
Yes, both Pipedrive and Capsule CRM allow you to easily import your existing contacts from spreadsheets or other CRM systems.
What if I need help using my CRM?
Both platforms offer customer support through email, chat, and phone. Pipedrive is known for its excellent customer service and helpful resources.
How can I ensure my CRM site properly integrates with my other tools?
Check the integration options offered by each platform to ensure your CRM site properly integrates with other tools. Pipedrive generally provides a broader range of integrations than Capsule CRM.