Your IT team needs the right tools to succeed.
But maybe ConnectWise isn’t the perfect fit.
Are you struggling with a complex interface?
Or are the pricing plans just not working for your budget?
It’s a real problem when your software holds you back instead of helping you.
That’s where we come in.
This guide will show you the 9 best ConnectWise alternatives and break down what makes each one great.
By the end, you’ll be able to make the right choice for your success in 2025.
What are the Best ConnectWise Alternatives?
Finding the right tool for your IT 生意 can be tough.
We’ve researched for you.
Below is a list of the top 9 ConnectWise alternatives, ranked by user satisfaction and key features.
This will help you find the perfect fit for your team.
1.Atera (⭐️4.8)
Atera is an all-in-one platform for IT professionals.
It combines RMM, PSA, and help desk features.
Plus, its pricing is transparent and simple.
我们的看法
亲身体验 Atera！加入遍布 120 多个国家/地区的 13,000 多名客户的行列。使用 AI Copilot 将票据减少 35%。
主要优势
- 平均每周提高团队工作效率 11-13 个小时。
- 安全系统的补丁成功率达到 97%。
- 轻松处理 600 万台设备
- 使用 AI Copilot 生成精确度为 90% 的脚本。
- 自动解决 50% 票。
定价
阿特拉 提供免费试用和一系列定价选项.具体情况如下：
- MSP 专业计划： 每月 $129 起
- MSP 增长计划： $179/月
- MSP 电力计划： 每月 $209
- MSP 超级大国计划： 如需了解价格，请联系我们。
- IT 部门专业计划： 起价 $149/月
- IT 部门专家计划： $189/月
- IT 部门总体规划： $219/月
- IT 部门企业计划： 如需了解价格，请联系我们。
优点
缺点
2. NinjaOne (⭐️4.5)
NinjaOne is a popular RMM solution.
It’s known for its clean, easy-to-use interface.
The platform helps simplify 信息技术管理 and is highly rated by users.
主要优势
- 集中控制： 从单一位置管理所有设备。
- 强大的自动化功能： 自动执行任务，节省时间。
- 可靠的补丁： 保持系统更新和安全。
- 快速远程访问： 即时 连接用户设备。
- 出色的支持： 在需要时快速获得帮助。
- 保修跟踪： 跟踪设备保修 100%。
定价
- 可免费试用
- 无公共固定价格。
- 如需个性化报价，请联系他们。
优点
缺点
3. N-able (⭐️4.2)
N-able offers a wide range of IT management tools.
It’s built for MSPs and internal IT departments.
Their products focus on 安全, data protection, and automation.
主要优势
- 全面的 RMM： 全面远程监控。
- 高级安全： 防范网络威胁。
- 补丁管理： 及时更新所有软件。
- 备份和恢复： 轻松保护客户数据。
- 报告工具： 深入了解 IT 健康状况。
- 自动化： 简化日常 IT 任务。
定价
- 可免费试用。
- 无公共固定价格。
- 可定制报价。
优点
缺点
4. ManageEngine (⭐️4.0)
ManageEngine provides a comprehensive suite of IT solutions.
It covers everything from service desk to operations management.
The platform is trusted by thousands of businesses worldwide.
主要优势
- 产品范围广泛： 信息技术工具众多。
- 成本效益高： 通常是更实惠的选择。
- 强有力的报告： 获得良好的数据洞察力。
- 自动化能力： 实现任务自动化。
- 可扩展的解决方案： 与您的业务共同成长。
- 混合云支持： 灵活部署。
定价
- 可免费试用。
- 可定制报价。
优点
缺点
5.卡西亚 (⭐️3.8)
Kaseya is an IT management and security software company.
It serves MSPs and enterprises.
They offer a broad portfolio of tools for managing and securing IT environments.
主要优势
- 一体化平台： 一套房满足多种需求。
- 自动化程度高： 将日常 IT 琐事自动化。
- 统一管理： 从一个地方管理 IT。
- 内置文档： 快速访问关键信息。
- IT 胶水集成： 无缝知识共享。
- 安全焦点： 加强网络防御。
定价
- 提供免费演示。
- 无公共固定价格。
- 可定制报价。
优点
缺点
6.超级行动 (⭐️3.5)
SuperOps is a modern platform for MSPs.
It combines PSA and RMM in one place.
The software uses AI to help automate tasks and boost efficiency.
主要优势
- 统一 PSA/RMM： 一体化 IT 管理。
- 现代界面： 易于使用和导航。
- 智能自动化： 自动执行多项日常任务
- 人工智能驱动的洞察力： 获得明智的建议。
- 主动监测： 尽早发现问题。
- 端点安全 确保设备安全可靠。
定价
- 仅限 PSA：起价为 $79/用户/月。
- 仅限 RMM：起价 $99/用户/月。
- 统一基本型：$129/用户/月。
- 统一预付款：$159/用户/月。
优点
缺点
7.SyncroMSP (⭐️3.2)
SyncroMSP 是 RMM 和 PSA 的组合工具。
It is often praised for its simplicity and single-pane-of-glass dashboard.
They also offer flexible pricing.
主要优势
- 一体化工具 RMM、PSA、远程访问。
- 按技术定价： 经济实惠，适合不断发展壮大的团队。
- 综合计费： 简化开票流程。
- 脚本引擎 轻松实现复杂任务的自动化。
- 内置票务： 管理服务台请求。
- 好社区： 从其他用户那里获得帮助。
定价
- 核心计划：每个用户每月 $129。
- 团队计划：每个用户每月 $179。
优点
缺点
8. Pulseway (⭐️3.0)
Pulseway 是一款移动优先的 RMM 解决方案。
It lets you manage your IT systems from anywhere.
The platform is known for its real-time monitoring and control features.
我们的看法
想改善您的 IT 管理？立即开始免费试用 Pulseway，了解移动 RMM 的强大功能。
主要优势
Pulseway 具有强大的功能，尤其适合随时随地进行管理：
- 实时移动访问： 从任何移动设备修复问题，节省大量时间。
- 广泛的设备支持 监控 Windows、macOS、Linux 和网络设备。
- 自动补丁： 让 220 多个第三方应用程序和操作系统保持最新。
- 综合解决方案： 将 RMM、PSA 和 IT 资产管理集于一个平台。
- 快速解决问题： 即时警报可让您更快地发现和解决问题。
定价
- 3 年： $27/月
- 年度 $44/月
- 每月： $67/月
优点
缺点
9. Freshservice (⭐️2.8)
Freshservice is a cloud-based IT service desk.
It helps with ticketing and asset management.
The platform is intuitive and focuses on a great user experience.
我们的看法
Experience Freshservice, the ITSM solution built for a modern workplace. See why over 73,000 businesses trust Freshservice to simplify IT and delight employees.
主要优势
- Freddy AI Copilot: This AI assistant is built into the platform. It can help you resolve tickets faster. The AI Copilot assists with tasks such as creating ticket summaries and providing smart suggestions. This saves a lot of time for your team.
- Incident Management: Freshservice excels at handling and resolving problems. You can route tickets to the right team members automatically. This ensures issues are fixed quickly, reducing downtime.
- SLA Management: You can set up Service Level Agreements (SLAs) easily. The platform automatically sends alerts for SLA violations. This helps your team meet its service goals.
- Free Plan: Freshservice has a free plan for up to three agents. This is a great way for small teams and startups to get started without any cost.
定价
Freshservice’s pricing is based on the number of agents. The annual plan starts at $19 per agent per month for the Starter plan. It’s a flexible model that grows with your team.
- 启动器 Starts at $19/agent/month (billed annually).
- Growth: Starts at $49/agent/month (billed annually).
- Pro： Starts at $95/agent/month (billed annually).
- 企业： Contact them for custom pricing.
优点
缺点
购买指南
When doing our research to find the best alternative to ConnectWise, we determined our ranking using these factors:
- 定价: How much did each product cost? We looked for platforms with transparent and flexible pricing models that offer great value for money.
- Comprehensive Features: What were the best comprehensive features of each product? We examined their 远程访问 capabilities and remote monitoring and management features to see how they stacked up. We also checked for automation capabilities, robust automation, and automation tools that can help with operational efficiency and routine tasks. We looked at 补丁管理, software deployment, and software provisioning for a complete solution that can effectively manage device performance.
- Remote Access and Control: We focused on the quality of their remote support, remote control, remote connections, remote PC, and unattended access features. We also looked for remote desktop software that offers seamless access and the ability to access remote devices securely.
- 安全: How robust were the robust security measures? We examined secure access, secure connections, network security, enhanced security measures, and device security to protect business data. We also considered access permissions and data security to ensure a safe remote work environment.
- User Experience: We evaluated the user-friendly interface, intuitive interface, and overall learning curve. We considered how easy it was to manage devices and monitor systems.
- Scalability and Compatibility: We looked for platforms with scalable management capabilities that support various operating systems and mobile devices.
- Support and Community: We checked for responsive support, remote assistance, and any available community resources. We also considered whether they offered a free version.
- Reporting and Insights: We looked for platforms with advanced reporting to enable data-driven decision-making and automated monitoring.
- 整合: We evaluated their integration capabilities and how well they functioned as a unified platform or unified solution to improve service delivery and network efficiency.
总结
Choosing the right ConnectWise Control alternative is a big decision for your business operations.
We’ve covered a lot of great platforms.
Each has robust features and advanced features that help with device management, remote management, and endpoint management.
You need a comprehensive tool that fits your user preferences without a steep learning curve.
The goal is a comprehensive solution with a centralized console for all your needs.
Don’t forget to look for features like BeyondTrust remote support, software management, endpoint remote control, and task automation.
The right tool will make your IT life much easier.
常见问题
What are the main differences between Atera and ConnectWise?
Atera is known for its all-in-one platform with simple, per-technician pricing. ConnectWise offers a more modular suite of tools, which can be more complex and costly for some teams.
What is Atera’s IT Autopilot?
IT Autopilot is an AI-powered technician from Atera. It’s designed to automatically handle and resolve routine IT issues and support requests, freeing up your team’s time for more complex projects.
What is Atera’s AI Copilot?
AI Copilot is Atera’s AI assistant that helps IT professionals with daily tasks. It provides instant support, generates scripts, summarizes tickets, and offers diagnostic insights to boost technician efficiency.
What features should I look for in a ConnectWise alternative?
Look for a solution with robust remote monitoring and management (RMM), professional services automation (PSA), and a help desk. Important features also include automation, reporting, and a user-friendly interface.
Is Atera a good alternative for small businesses?
Yes, Atera is often a great fit for small businesses and MSPs due to its transparent, all-in-one pricing model. This makes it a scalable and cost-effective solution for growing teams.
Chinese 
English 
Spanish 
German 
French 
Arabic