Picking a 客户关系管理 is tough. You’re stuck between SugarCRM and Close 客户关系管理.
Both look good. But which one fits 你的 商业? It’s a big decision.
And you don’t want to mess it up.
Imagine choosing the wrong one. You waste time. You lose money.
Your team gets frustrated. You miss out on sales. It’s a headache.
In this article, we’ll compare SugarCRM vs Close CRM and examine features, pricing, and what makes each one special.
You’ll know which one is best for you. Let’s find your fit in 2025.
概述
We’ve spent countless hours diving deep into SugarCRM and Close CRM.
Our team rigorously tested each platform, exploring every feature and analyzing real-world use cases.
This hands-on experience allows us to provide a truly informed comparison.
SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing today!
定价： 预订演示计划。高级计划起价为 $19/月。
主要特点：
- 销售队伍自动化
- 客户支持
- 报告和分析
Start your trial and experience the CRM that’s helped thousands of businesses boost their sales.
定价： It has a free trial. The premium plan starts at $35/month.
主要特点：
- Built-in calling
- Email sequences
- Advanced Reporting
什么是 SugarCRM？
So, SugarCRM. What’s the deal? It’s a CRM, but it’s pretty flexible.
You can change it to fit your needs. Think big 商业 or complex sales.
It can handle it.
此外，探索我们最喜欢的 SugarCRM 替代品…
我们的观点
想在 2025 年将销售额提高 20%？SugarCRM 的 Sugar Sell、Sugar Serve 和 Sugar Market 等工具可以提供帮助！自动化营销、管理客户并达成更多交易。
主要优点
- 开源平台： 为您提供更大的灵活性和控制力。
- 强大的销售自动化： 简化销售流程，提高生产率。
- 出色的报告工具： 深入了解您的销售业绩。
- 移动应用程序包括 访问您的 客户关系管理 数据随身携带
- 大型社区： 利用丰富的资源和支持。
定价
SugarCRM 提供免费试用测试。他们的付费计划起价为每个用户每月 $49。以下是细目：
- 要点:$19/用户/月，最少三个用户。
- 标准:$59/用户/月，至少十个用户。
- 先进的:$85/用户/月，至少十个用户。
- 总理:$135/用户/月，至少十个用户。
Você pode ter mais de um espaço de trabalho.
缺点
What is Close CRM?
Okay, let’s talk about Close CRM. It’s built for sales teams.
Especially outbound sales. They focus on calls and emails.
It’s fast. It’s meant to close deals.
此外，探索我们最喜欢的 Close CRM alternatives…
我们的观点
Close the deal with Close 客户关系管理! Start your 14-day free trial and experience the CRM that’s helped thousands of businesses boost their sales.
主要优点
- 内置呼叫： Make and receive calls directly within Close.
- 强大的 email sequences: Automate your outreach and follow-up.
- Advanced reporting: Track your progress and identify areas for improvement.
- Sales automation: Streamline repetitive tasks and save time.
- Dedicated support: Get help from their expert team when you need it.
定价
- 要点: $35/seat/month.
- 生长：99 美元/席/月。
- 规模: $139/seat/month.
Você pode ter mais de um espaço de trabalho.
缺点
Feature Comparison
This analysis evaluates SugarCRM, the established leading crm platform known for its enterprise sales and service features.
Close CRM, a high-velocity CRM specializing in minimizing manual Das bedeutet, dass Ihr entry and maximizing sales processes efficiency.
This comparison will clarify which crm platform is better for enterprise scale and service 自动化 versus boosting sales team engagement with integrated phone calls and professional features.
1. Core Platform Focus and Scale
- SugarCRM: Primarily a modular crm platform focused on enterprise-level customer relationships, selling integrated clouds like sugar sell and sugar serve. It’s built for complex, scaled operations, offering service automation and deep customization.
- Close: A high-velocity crm platform designed to maximize the time sales reps spend selling. Its sales processes are built around speed, full team engagement, and minimizing the need for manual data entry across small businesses.
2. Built-in Communication and Dialer
- SugarCRM: Provides standard features for calendar integration but relies heavily on third-party integrations for direct phone calls.
- Close: Features built in calling (phone calls) via its powerful power dialer, enabling sales reps to dial multiple numbers rapidly and efficiently. This focus ensures higher sales performance and instant team engagement, leading to more deals.
3. Sales Automation and Workflows
- SugarCRM: Offers comprehensive marketing automation via its sugar market product and allows drag and drop workflows throughout the system, ensuring high-level sales processes are followed.
- Close: Focuses on sales automation for core calling and follow-up activities. It provides smart email features and reminders, but its automation is more focused on efficiency for sales reps rather than broad, modular enterprise-level marketing.
4. Pricing Model and Affordability
- SugarCRM: Pricing is typically structured per user, often requiring a ten user minimum for core modules like sugar sell. This results in higher crm prices and makes it a less affordable crm option, leading some to seek crm alternatives.
- Close: Offers more flexible pricing suitable for small businesses, with a lower entry cost and simpler tiering. Its focus on core sales tools makes it a compelling, more affordable crm and crm alternatives option, especially for startup features.
5. Sales Pipeline and Forecasting
- SugarCRM: Provides specialized modules for robust sales forecasting and complex sales pipeline management. Its sales performance analytics are designed for large sales teams and executive reporting.
- Close: Offers visual sales pipelines that are easy to manage and update, designed for velocity. While its forecasting is strong, it prioritizes real-time visibility and efficiency for the sales reps and sales team.
6. Customization and Data Objects
- SugarCRM: Supports extreme customization, including the creation of custom objects and bespoke interfaces tailored for specific industries, often assisted by enhanced support from partners.
- Close: Offers customization for pipelines and fields, including custom objects, but focuses on speed and ease of use over the deep, often complex, customization offered by SugarCRM.
7. Support and Implementation
- SugarCRM: Offers enhanced support tailored for enterprise deployment and large-scale troubleshooting, often bundled with training and online support. Its reputation in software development is solid.
- Close: Provides strong online support and is generally known for quick, smooth implementation, requiring less heavy professional services than SugarCRM. Its features, like call coaching, are highly valued by the sales team.
8. Device Accessibility
- SugarCRM: Offers mobile device access, but the feature set is primarily designed for robust desktop sales processes management.
- Close: Features excellent mobile device apps that mirror the desktop experience, allowing sales reps to efficiently manage activities, track progress, and make phone calls while on the move, supporting full team engagement.
9. Learning and Training Tools
- SugarCRM: Provides extensive documentation and specialized, often costly, training programs (sometimes via partners) to maximize its professional features.
- Close: The interface is renowned for its simplicity, lowering the learning curve. Features like call coaching provide integrated learning, allowing the sales team to quickly utilize its professional features.
What to Look For in a CRM Software?
- 易于使用： How quickly can the team learn it?
- Egal für welches Tool Sie sich entscheiden, denken Sie daran: Konsequenter Einsatz und eine starke Strategie sind der Schlüssel zum Erfolg mit Cold-E-Mails. Jetzt gehen Sie raus und fangen Sie an, neue Kunden zu gewinnen! Does it work with your current tools?
- 定制： Can it adapt to your specific needs?
- Se você precisa gerenciar diversas plataformas de mídia social além das principais, o Buffer pode ser uma escolha melhor. Will it grow with your business?
- 支持： What kind of help is available?
- 定价： Does it fit your long-term budget?
- 移动访问： Can your team use it on the go?
- 报告： Does it give you the insights you need?
最终裁决
So, which one wins? It depends on you. But, if we had to pick?
We’d lean towards Close CRM for most small to medium-sized businesses.
It’s just easier to use. It gets sales teams moving fast.
If you need super deep customization, SugarCRM is your pick.
But, for most folks, Close CRM hits the sweet spot. We tested both hard.
We know what works. Trust us. You’ll be happy with Close CRM.
SugarCRM 的更多信息
以下是 SugarCRM 与这些软件解决方案的简要比较：
- SugarCRM vs Pipedrive: SugarCRM 提供广泛的定制和灵活的部署，可满足各种业务需求；Pipedrive 是一款以销售为重点的 CRM，具有可视化管道，优先考虑中小型企业的易用性。
- SugarCRM vs GoHighLevel:GoHighLevel vs SugarCRM：2025年哪个CRM平台最好？GoHighLevel 是满足营销机构需求的一体化平台。它可以帮助他们管理多个客户。SugarCRM 是为大型公司定制的 CRM。它可以帮助企业分析数据，定制销售流程。
- SugarCRM vs Keap: SugarCRM 为销售和营销自动化提供了强大的、高度可定制的 CRM 功能，可扩展至更大的团队；Keap（前身为 Infusionsoft）是一款主要为小型企业设计的营销自动化和销售 CRM。
- SugarCRM vs ActiveCampaign: SugarCRM 专注于广泛的销售管理和复杂管道的定制；ActiveCampaign 擅长用户友好型营销自动化、电子邮件营销活动和潜在客户细分。
- SugarCRM vs HubSpot: SugarCRM 提供深度定制和灵活部署的定制解决方案；HubSpot 提供直观、集成的营销、销售和服务工具套件，以易用性著称。
- SugarCRM vs Clickfunnels: SugarCRM 是一个强大的客户关系管理平台；ClickFunnels 是一个专业工具，用于构建销售漏斗、登陆页面和自动销售流程。
- SugarCRM 与 Folk: SugarCRM 是一款功能强大、可定制的 CRM，可满足全面的业务需求；Folk 是一款现代化的协作式联系人管理工具，强调简单易用。
- SugarCRM 与 Instantly: SugarCRM 为销售人员自动化和客户管理提供了广泛的 CRM 解决方案；Instantly 则专门从事自动化冷门电子邮件推广和潜在客户生成活动。
- SugarCRM 与 ClickUp: SugarCRM 是一款专门用于销售、营销和服务自动化的 CRM；ClickUp 是一款多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
- SugarCRM 与 Monday: SugarCRM 可为销售和营销提供广泛的自定义功能和强大的自动化功能；Monday CRM 可为包括 CRM 在内的各种业务流程提供高度可视化的自定义工作流。
- SugarCRM 与 Capsule CRM: SugarCRM 是高度可定制和可扩展的 CRM，具有高级功能；Capsule CRM 则是面向中小型企业的更简单、更经济的联系人管理解决方案。
- SugarCRM 与 Insightly: SugarCRM 可为复杂的销售流程和报告提供广泛的定制功能；Insightly 则将 CRM 与项目管理相结合，注重中小型企业的易用性。
- SugarCRM vs Freshsales: SugarCRM 为销售和营销提供深度定制和先进的自动化功能；Freshsales CRM 提供直观的界面、人工智能驱动的销售线索评分和集成的销售自动化功能。
- SugarCRM 与 Salesforce: SugarCRM 提供了一个开源选项，具有很大的定制潜力；Salesforce 是基于云的 CRM 领导者，具有丰富的功能、广泛的集成和庞大的生态系统，但复杂度较高。
More of Close CRM
Here’s a brief comparison of Close CRM with these software solutions:
- Close CRM 与 Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
- Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
- Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
- Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
- Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
- 关闭 CRM 与民间: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
- 关闭 CRM 与即时关闭: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
- Close CRM vs Clickup: Identifizierte Hauptfunktionen:
- 关闭 CRM 与星期一 CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
- Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. 胶囊 Analysierte Benutzerbewertungen:
- Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
- Close CRM vs Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
- Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
- Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.
常见问题
What’s the main difference between SugarCRM and Close CRM?
SugarCRM offers deep customization and is suited for complex sales. Close CRM focuses on ease of use and outbound sales, with built-in calling and email tools. SugarCRM is more flexible, while Close CRM is more straightforward.
哪种 CRM 更适合小型企业？
Close CRM is often better for small businesses. It’s easier to set up and use, and its focus on sales communication helps small teams close deals faster. SugarCRM’s complexity might be too much for smaller teams.
Is SugarCRM or Close CRM more expensive?
SugarCRM’s pricing can vary widely based on customization and has minimum user limits. Close CRM’s pricing is more transparent and starts at a slightly higher per-user cost. The total cost depends on your specific needs and team size.
Can I customize Close CRM or SugarCRM?
SugarCRM is highly customizable. You can change almost everything to fit your needs. Close CRM offers less customization. It focuses on simplicity and core sales features. However, Close CRM does provide some basic customization.
Which CRM has better customer support?
SugarCRM offers tiered support options, with higher-priced plans receiving more support. Close CRM offers support through email and chat and provides extensive online resources. Both offer good support, but SugarCRM’s support is more in-depth for its higher-priced plans.
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