胶囊型 CRM 与敏捷型 CRM：2025 年哪种 CRM 最重要？

选择正确的 客户关系管理 can feel overwhelming, especially with so many options.

You’re looking for a 客户关系管理 that fits your small business, but how do you decide between Capsule CRM and Agile CRM?

They both seem good, but which one is 实际上 better?

In this post, we’ll break down Capsule 客户关系管理 vs Agile CRM.

概述

We’ve put Capsule 客户关系管理 and Agile CRM through their paces, exploring their features, pricing, and ease of use.

Our hands-on testing and in-depth analysis allow us to provide a clear comparison, helping you decide which 客户关系管理 is the perfect fit for your business.

什么是 Capsule CRM？

Now, let’s dive into Capsule CRM. It’s designed to be a simple CRM.

Think of it as your digital address book, but it is way more powerful. 

It helps you keep track of contacts, deals, and communication.

It’s easy to use, and no complicated setup is needed.

此外，请浏览我们最喜欢的 Capsule alternatives…

主要优势

• 用户友好界面 Capsule CRM 以其直观的设计和易用性而著称。
• 价格合理： 它是市场上最经济实惠的 CRM 之一。
• 非常适合小型企业： 它操作简单，注重基本功能，非常适合小型团队使用。
• 移动应用程序： 随时随地访问客户数据并管理销售管道。
• 与常用工具集成： 可与 G Suite、Mailchimp、Zapier 等连接。

定价

所有计划都将 每年结算.

• 启动器:$18/用户/月。
• 增长:$36/用户/月。
• 高级:$54/用户/月。
• 终极:$72/用户/月。

What is Agile CRM?

So, let’s talk about Agile CRM.

It’s designed to be an all-in-one platform for sales, marketing, and service automation.

Think of it as a central hub for managing your customer interactions.

It aims to streamline your processes and boost efficiency.

此外，请浏览我们最喜欢的 Agile CRM alternatives…

主要优势

• 自动化： Automate repetitive tasks like email marketing, follow-ups, and lead nurturing.
• Comprehensive Suite: Offers a complete set of tools, including CRM, marketing automation, and helpdesk features.
• Affordable: Provides competitive pricing plans, especially for smaller businesses.
• 定制： Offers a good level of customization to tailor the platform to your needs.

定价

• 免费: Up to 10 users.
• 启动器: $8.99
• Regular: $29.99
• 企业: $47.99

功能比较

Let’s compare Capsule CRM and Agile CRM, examining their key features to see how they compare.

This will help you determine which 客户关系管理软件 is the best CRM alternative for your customer relationship management 需要。

1. 联系人管理

Capsule CRM excels at simple, organized contact management.

It’s designed to keep track of people and organizations, their interactions, and related notes.

Agile CRM also offers contact management and integrates it with its broader sales, marketing, and service features.

Capsule CRM is a strong contender if your primary need is a straightforward contact database.

2. 销售自动化

Agile CRM shines when it comes to sales automation.

It offers workflows, email marketing automation, and lead scoring to streamline your sales process.

Capsule CRM, while offering some sales tracking features, doesn’t have the same level of automation.

If automating your sales funnel is crucial, Agile CRM has the edge.

3. 营销自动化

Agile CRM’s marketing automation is a key differentiator.

It includes tools for email campaigns, landing pages, and marketing analytics.

Capsule CRM focuses less on marketing automation.

If marketing is a major part of your CRM needs, Agile CRM is likely the better choice.

4. 报告和分析

Both platforms offer reporting and analytics dashboards, but Agile CRM’s reporting features are more comprehensive.

It provides deeper insights into sales performance, marketing campaign effectiveness, and customer behavior.

Capsule CRM’s reporting is more basic, focusing on core sales metrics.

5. 集成

Both CRMs integrate with other business tools, but the range and depth of integrations differ.

Agile CRM typically integrates with a broader suite of marketing and sales tools, while Capsule CRM’s integrations focus more on productivity and communication.

6. User Interface

Capsule CRM is known for its clean, intuitive user interface. It’s easy to learn and navigate.

Agile CRM, while powerful, can feel more complex due to its broader feature set.

If ease of use is a top priority, Capsule CRM might be preferable.

7. Privacy Policy and Security

Capsule and Agile CRM prioritize data security and have robust privacy policies.

Reviewing the specific privacy policy of any 客户关系管理软件 you’re considering is always a good idea.

Both platforms offer standard security measures, but specifics may vary.

选择 CRM 工具时应注意什么？

• 可扩展性： 客户关系管理系统能否与企业共同成长？
• 定制： Can you tailor it to your specific workflows?
• 集成： Does it connect with your other business tools?
• 移动访问： Is there a mobile app for on-the-go management?
• 客户支持： What level of support is offered?
• Training: Are there resources to help you and your team learn the system?
• 安全： Does the CRM have robust security measures to protect your data?

最终结论

Choosing between Capsule CRM and Agile CRM depends heavily on your specific needs.

Capsule CRM is a great choice if you prioritize simplicity, ease of use, and core contact management.

However, if you need robust sales and marketing automation within your CRM, Agile CRM is the stronger contender.

Our testing revealed Agile CRM’s comprehensive feature set makes it a powerful all-in-one solution, especially for businesses looking to scale.

Because of this, we lean towards Agile CRM as the more versatile option.

We’ve explored these platforms extensively, and our recommendation comes from hands-on experience, ensuring you get the best advice for your business.

Capsule CRM 的更多信息

以下是 Capsule CRM 与这些软件解决方案的简要比较：

• Capsule CRM vs Gohighlevel: Capsule CRM 擅长直接的联系人管理和销售管道，而 GoHighLevel 则为销售、营销自动化和潜在客户生成提供了一个全面的平台。
• Capsule CRM vs Pipedrive: Capsule CRM 为管理联系人和销售提供了一个简单的解决方案，而 Pipedrive 则是一个可视化的销售管道管理工具。
• Capsule CRM vs Keap: Capsule CRM 专注于简单、经济的联系人和销售跟踪；Keap 提供广泛的营销和销售自动化功能，但通常成本较高。
• Capsule CRM vs ActiveCampaign: Capsule CRM 提供可靠的联系人和管道管理，而 ActiveCampaign 则提供强大的营销自动化、电子邮件营销活动和高级细分功能。
• Capsule CRM vs Hubspot: Capsule CRM 是一款用户友好、经济实惠的 CRM，用于管理客户互动；HubSpot 提供大量营销、销售和服务工具，有免费和可扩展的付费选项。
• Capsule CRM vs Clickfunnels: Capsule CRM 是一款管理客户关系的工具；ClickFunnels 则专门用于构建销售漏斗和优化转换流程。
• Capsule CRM 与 Folk: Capsule CRM 是一个简单的联系人管理解决方案，而 Folk 则强调协作式联系人组织，并利用现代功能加以丰富。
• Capsule CRM 与 Instantly: Capsule CRM 侧重于一般联系人和销售管理；Instantly 则专为自动冷启动电子邮件和销售参与而定制。
• Capsule CRM vs Clickup: Capsule CRM 是一个专门的 CRM 解决方案，而 ClickUp 则是一个多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
• Capsule CRM 与 Monday CRM: Capsule CRM 提供简单的联系人和销售管道管理；Monday CRM 提供高度可定制的可视化工作流程和广泛的团队协作功能。
• Capsule CRM 与 Insightly: Capsule CRM 侧重于易用性和联系人跟踪，而 Insightly 则提供更全面的 CRM 和高级项目管理功能。
• Capsule CRM vs Freshsales CRM: Capsule CRM 优先考虑销售和联系人管理的简便性，而 Freshsales CRM 则提供更强大的销售平台，具有人工智能驱动的洞察力和高级分析功能。
• Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
• Capsule CRM vs Zendesk: Capsule CRM 专注于销售和客户关系管理，而 Zendesk 主要是一个客户服务平台，擅长票务和支持解决方案。

More of Agile CRM

Here’s a brief comparison of Agile CRM with these software solutions:

• Agile CRM vs Gohighlevel: Agile CRM is an all-in-one, affordable CRM with sales, marketing, and service, while GoHighLevel is a comprehensive platform built for marketing agencies with extensive automation and lead generation.
• Agile CRM vs Pipedrive: Agile CRM offers a broader range of marketing automation features and a built-in help desk. At the same time, Pipedrive focuses on intuitive visual sales pipeline management for sales teams.
• Agile CRM vs Keap: Agile CRM is more affordable and offers a more intuitive interface for core CRM functions. Keap provides powerful marketing automation and e-commerce capabilities with a steeper learning curve.
• Agile CRM vs ActiveCampaign: Agile CRM provides an all-in-one platform with a built-in help desk and telephony, whereas ActiveCampaign excels in advanced marketing automation, segmentation, and detailed analytics.
• Agile CRM vs Hubspot: Agile CRM offers a competitive free plan and strong marketing automation for small businesses, while HubSpot provides a comprehensive, scalable suite of tools for larger enterprises.
• Agile CRM vs Clickfunnels: Agile CRM is an all-encompassing CRM with sales, marketing, and service features; ClickFunnels is a specialized tool for building sales funnels and automating sales processes.
• Agile CRM vs Folk: Agile CRM is a comprehensive suite that includes sales, marketing, and support, while Folk emphasizes simplified, collaborative contact management and organization.
• Agile CRM vs 即时: Agile CRM provides an all-in-one solution for sales, marketing, and customer service, while Instantly focuses on streamlined cold email outreach and deliverability.
• Agile CRM vs Clickup: Agile CRM is a dedicated CRM solution, while ClickUp is a versatile productivity platform that includes CRM functionalities, project management, and task tracking.
• Agile CRM vs Monday CRM: Agile CRM is an integrated CRM with strong marketing and service automation, whereas Monday CRM offers a highly customizable visual workspace for managing various workflows.
• Agile CRM vs Insightly: Agile CRM emphasizes extensive automation across sales, marketing, and service, while Insightly offers strong project management capabilities integrated with CRM features.
• Agile CRM vs Freshsales CRM: Agile CRM provides robust marketing automation and a built-in help desk. At the same time, Freshsales CRM excels in sales-focused features like visual pipelines and AI-powered insights.
• Agile CRM vs Salesforce: Agile CRM is an affordable, user-friendly option for small to medium businesses, while Salesforce is an industry-leading, highly customizable enterprise-level CRM with extensive features.

常见问题