Keap vs Creatio CRM: Which CRM is Best in 2025?

oleh Fahim Joharder | Terakhir diperbarui 21 September 2025

Runner Up

4.5

Pembuat Otomatisasi
Kuat CRM
Pemasaran melalui Email & SMS
Landing Page Keren
Saluran Penjualan
Uji coba gratis tersedia.
Paid Plan is at $299

Coba sekarang

Runner Up

3.5

Creatio Studio
No-Code Design
Creatio AI
Marketing Applications
Service Applications
Uji coba gratis tersedia.
Paid Plans from $25/month

COBALAH SEKARANG

Memilih kanan CRM can feel like picking out a new car.

Overwhelmed by options? You’re not alone.

Two popular choices are Keap and Creatio CRM, and they both have a lot to offer.

But which one is the best fit for your business in 2025?

This guide will compare Keap vs Creatio CRM, examine their features and pricing, and determine who they’re best suited for.

By the end, you will have all the information you need to buat a confident decision and move your business forward.

Tinjau

To give you the most accurate comparison, we’ve spent weeks testing both Keap and Creatio CRM.

We’ve explored their features, analyzed their pricing plans, and considered their strengths and weaknesses to help you determine which platform perfectly suits your needs.

4.5dari 5

Siap untuk lebih terorganisir dan menghemat 15 jam seminggu? Otomatisasi canggih Keap dapat mewujudkannya.

Harga: You can try it for free. Paid plan starts at $299/month

Fitur Kunci:

Pemasaran Email
CRM
Otomatisasi Penjualan dan Pemasaran

Coba Keap secara GRATIS Baca Ulasan Penuh

3.5dari 5

Ready to explore Creatio’s powerful features? Sign up and experience the platform firsthand.

Harga: It has a free trial. The premium plan starts at $25/month.

Fitur Kunci:

Visual Workflow Builder
Analisis Tingkat Lanjut
No-Code Customization

Try Creatio now Baca Ulasan Penuh

Apa itu Keap?

Keap is like your business’s best friend. It’s there to help you with everything.

Think of it as a super-organized assistant.

It keeps track of all your contacts and helps you talk to your customers.

Keap also automates tasks, giving you more time to focus on what matters most. Pretty cool.

Juga, mengeksplorasi favorit kita Alternatif Keap…

Our Take

Keap adalah pilihan fantastis bagi bisnis kecil untuk menyederhanakan upaya penjualan dan pemasaran mereka. Platform ini mudah digunakan dan dilengkapi dengan fitur-fitur berharga.

Coba Keap secara gratis Baca Ulasan Penuh Alternatif Keap

Manfaat Kunci

Pemasaran email bawaan: Kirim email yang ditargetkan kepada audiens Anda.
Otomatisasi yang mudah digunakan: Otomatiskan tugas-tugas seperti mengirim pesan tindak lanjut dan menetapkan prospek.
Manajemen saluran penjualan: Lacak transaksi Anda dan identifikasi peluang.
Integrasi e-commerce: Hubungkan Keap dengan toko online Anda untuk mengelola pesanan dan pelanggan.

Coba Keap secara gratis

Harga

Keap menawarkan uji coba gratis dan struktur harga yang sederhana untuk membantu Anda memulai.

Rencana sederhana: Starts at $299/month (Annually Billed) and offers two users and 1500 contacts.

Coba Keap secara gratis

Pro

Sangat cocok untuk usaha kecil.
Mudah dipelajari dan digunakan.
Alat pemasaran email yang ampuh.
Fitur otomatisasi yang sangat baik.

Kons

Biayanya bisa menjadi mahal seiring pertumbuhan bisnis Anda.
Opsi kustomisasi terbatas.
Tidak ideal untuk perusahaan besar.

Coba Keap secara gratis

What is Creatio CRM?

Now, let’s talk about Creatio CRM. It’s more advanced than Keap.

Think of it as that friend who always has the latest tech gadgets.

Creatio is super flexible. It can be customized to easily fit your exact needs.

It’s also great at automating complex processes.

If you’re looking for a robust CRM with many features, Creatio might be your new best friend.

Juga, mengeksplorasi favorit kita Creatio CRM alternatives…

Our Take

It’s a very strong tool, especially with its no-code features that save development time. Its ability to automate business processes can lead to significant efficiency gains, and some users have seen a 300% improvement in lead conversion rates.

Try creatio now Baca Ulasan Penuh creatio alternatives

Manfaat Kunci

Creatio has some strong points that make it stand out. It helps make your work faster and better.

No-Code Freedom: Build apps fast. Change workflows easily. No coding needed!
Boosts Efficiency: Automate tasks. This frees up your team.
360° Customer View: See all customer info in one spot. Understand them better.
AI Smart Help: Uses AI for predictions. Helps make smart business choices.
Integrated Modules: Combines sales, marketing, and service. All in one place.

Mencoba creatio for free

Harga

Semua rencana akan ditagih setiap tahun.

Pertumbuhan: $25/month.
Perusahaan: $55 / bulan.
Unlimited: $85/bulan.

Mencoba creatio for free

Pro

Powerful automation.
Deep customization.
Strong sales tools.
Marketing features.
Automates many processes.

Kons

Steep learning curve, complex setup.
Higher cost, significant investment.
Customization needs technical skills.
Can be overkill for small teams.

Mencoba creatio for free

Perbandingan Fitur

Now for the head-to-head matchup!

Let’s compare Keap and Creatio across key features to see how they stack up.

This will help you decide which CRM solution is the right fit for your specific business operations.

1. Sales Automation Capabilities

Both Keap and Creatio offer robust sales otomasi capabilities.

Keap focuses on simplifying everyday tasks like contact management, email marketing, and appointments.

It’s great for bisnis kecil looking to streamline sales processes and improve efficiency.

Creatio, on the other hand, provides more advanced sales otomasi features, including visual workflow automation and AI-powered insights.

This makes it a better choice for larger businesses with complex sales processes.

2. Customer Relationship Management (CRM)

At their core, both platforms are designed for effective customer relationship management.

Keap provides a user-friendly interface and essential tools for managing customer interactions and data.

Creatio offers a more comprehensive CRM approach, with advanced features like 360-degree customer views and personalized customer journeys.

Coba Keap secara gratis

3. Sales Pipeline Management

Both platforms offer tools for sales pipeline management.

Keap provides a straightforward pipeline view to track deals and monitor progress.

Creatio offers a more customizable and visual approach to sales pipeline management.

It allows sales teams to tailor the pipeline to their needs and gain deeper insights into deal flow.

4. Sales Forecasting

When it comes to sales forecasting, Creatio takes the lead.

It offers advanced analytics and AI-powered insights to help businesses predict future sales performance.

Keap provides essential pelaporan and analytics, but its sales forecasting capabilities are less robust than Creatio’s.

5. Seamless Integration

Keap shines when it comes to seamless integration with other business tools.

It offers various integrations with popular platforms like Quickbooks, Shopify, and Zapier.

Creatio also offers integrations but focuses on providing an all-in-one CRM solution with a comprehensive suite of built-in features.

6. CRM Software for Different Needs

Keap is a great CRM software solution for small businesses & startups looking for an easy-to-use platform to manage customer interactions and automate basic sales processes.

Creatio is a more robust CRM software designed for larger businesses with complex needs, a desire for customization, and advanced automation.

Mencoba creatio for free

7. Business Automation Software

While both platforms can be considered business automation software, they cater to different needs.

Keap simplifies essential tasks and helps small businesses automate their sales processes.

Creatio, with its robust features and no-code platform, enables larger businesses to automate complex operations and workflows across various departments.

Remember, the best CRM solutions are the ones that site properly within your existing technology ecosystem and meet the unique needs of your business.

What to look for when choosing a CRM?

Business Process Management: Look for a platform that can handle your company’s unique business process management needs. It should adapt to your workflows, not the other way around.
Automate Workflows: Does the CRM allow you to automate workflows easily? This is key to saving time and streamlining operations.
Accelerate Sales Processes: The right platform should help you accelerate sales processes, not slow them down. Look for tools that simplify tasks for your sales teams.
Omnichannel Marketing Platform: Consider if you need an omnichannel marketing platform to manage communications across all channels.
Maximum Degree of Freedom: Will the platform give you the maximum degree of freedom to customize and build without limitations? This is where platforms with robust no code tools shine.
Orchestrate Customer Journey: The best CRMs allow you to easily orchestrate customer journey from first contact to loyal customer.
Marketing Creatio: Look for a platform with powerful marketing features like those found in Marketing Creatio to manage your marketing campaigns.
Customer and Employee Experiences: A great CRM should improve both customer and employee experiences by providing a user-friendly interface and valuable insights.
Business Environment: Consider how the CRM will fit into your overall business environment and integrate with your existing tools.
Industry Workflows: If your industry has specific needs, look for a CRM that offers pre-built industry workflows or the ability to create them.

Keputusan Akhir

For us, Creatio CRM wins.

Its customization, automation, and analytics make it ideal for businesses needing a flexible & scalable solution.

While pricier and requiring more training, tailoring Creatio to your needs and gaining insights from your customer data is invaluable.

However, Keap is excellent for small businesses seeking an easy-to-use, affordable CRM to streamline operations.

The best CRM depends on your needs and budget.

Trust us, with our CRM experience, this guide will help you find the best platform to drive your business forward.

Coba Keap secara GRATIS Baca Ulasan Penuh Alternatif Keap

Try Creatio now Baca Ulasan Penuh Creatio alternatives

Berikut perbandingan Keap dengan berbagai alternatif lainnya:

Keap vs Pipedrive: Keap unggul dalam otomatisasi pemasaran dan penjualan terintegrasi. Pipedrive lebih fokus pada manajemen visualisasi alur penjualan dan pelacakan transaksi.
Keap vs Naik Level: GoHighLevel adalah platform lengkap untuk agensi, menawarkan opsi white-label dan otomatisasi yang ekstensif.
Keap vs ActiveCampaign: Keap menyediakan solusi otomatisasi bisnis lengkap untuk usaha kecil berbasis layanan. ActiveCampaign mengkhususkan diri dalam pemasaran email yang canggih dan otomatisasi pengalaman pelanggan.
Keap vs HubSpot: Keap mengintegrasikan CRM, otomatisasi pemasaran, dan e-commerce untuk bisnis kecil. HubSpot menawarkan rangkaian hub yang lebih luas untuk penjualan, pemasaran, layanan, dan konten, yang cocok untuk berbagai ukuran bisnis.
Keap vs ClickFunnels: Keap menawarkan CRM, otomatisasi pemasaran, dan e-commerce. ClickFunnels terutama merupakan pembuat sales funnel dan landing page dengan beberapa fungsi pengumpulan prospek.
Keap vs Folk: Keap menyediakan otomatisasi penjualan dan pemasaran yang andal dengan kustomisasi mendalam. Folk menawarkan antarmuka yang lebih sederhana dan ramah pengguna yang berfokus pada manajemen kontak kolaboratif.
Keap vs Instantly: Keap adalah platform CRM dan otomatisasi komprehensif untuk penjualan dan pemasaran. Seketika mengkhususkan diri dalam menjangkau pelanggan melalui penjualan keluar dan menghasilkan prospek.
Keap vs ClickUp: Keap adalah CRM khusus dengan otomatisasi penjualan dan pemasaran yang kuat. KlikUp adalah alat manajemen proyek serbaguna yang dapat dikonfigurasi sebagai CRM.
Keap vs Monday CRM: Keap adalah CRM khusus yang berfokus pada otomatisasi penjualan dan pemasaran bisnis kecil. Monday CRM adalah sistem operasi kerja yang fleksibel dengan kemampuan CRM yang dapat disesuaikan untuk alur kerja kolaboratif.
Keap vs Capsule CRM: Keap menawarkan otomatisasi pemasaran tingkat lanjut dan solusi bisnis terintegrasi. Kapsul CRM dirancang untuk kesederhanaan dan keterjangkauan, ideal untuk bisnis kecil hingga menengah.
Keap vs Insightly: Keap berfokus pada otomatisasi pemasaran dan manajemen prospek yang andal. Insightly menyediakan manajemen kontak dan proyek dengan otomatisasi alur kerja, cocok untuk bisnis kecil hingga menengah.
Keap vs Freshsales CRM: Keap menawarkan otomatisasi yang kuat dan ditujukan untuk bisnis kecil. Freshsales CRM dikenal karena harganya yang terjangkau, antarmuka yang ramah pengguna, dan integrasi yang luas.
Keap vs Salesforce: Keap dirancang khusus untuk CRM bisnis kecil dan otomatisasi pemasaran. Salesforce adalah CRM yang sangat dapat disesuaikan, skalabel, dan terkemuka di industri untuk bisnis dari semua ukuran, terutama perusahaan besar.
Keap vs Zendesk: Keap unggul dalam otomatisasi penjualan dan pemasaran serta e-commerce. Zendesk terutama merupakan platform layanan dan dukungan pelanggan dengan fitur tiket dan kolaborasi yang andal.

Here’s a brief comparison of Creatio CRM with these software solutions:

Creatio CRM vs Pipedrive: Creatio CRM offers comprehensive process automation and no-code customization for diverse business workflows, whereas Pipedrive specializes in visual sales pipeline management, simplifying deal tracking.
Creatio vs GoHighLevel: Creatio is a no-code platform for CRM and business process automation. It helps businesses speed up sales, marketing, and service tasks. GoHighLevel is an all-in-one sales platform and marketing tool. It’s built for marketing agencies and small business owners to grow their own business.
Creatio CRM vs Keap: Creatio CRM provides extensive sales automation and AI-powered insights for complex processes, while Keap focuses on simplifying contact management, email marketing, and appointments for small businesses.
Creatio CRM vs ActiveCampaign: Creatio CRM delivers a unified platform for automating sales, service, and marketing processes with deep customization; ActiveCampaign excels in intelligent marketing automation, segmentation, and email campaigns.
Creatio CRM vs Hubspot: Creatio CRM emphasizes highly customizable workflows and robust process automation, while HubSpot offers a broader, more integrated suite for marketing, sales, and customer service, known for ease of use.
Creatio CRM vs Clickfunnels: Creatio CRM is a comprehensive CRM focused on managing customer relationships and automating business processes; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
Creatio CRM vs Folk: Creatio CRM provides powerful marketing automation and detailed analytics for complex needs. Folk is a user-friendly, collaborative contact management system best suited for smaller teams.
Creatio CRM vs Instantly: Creatio CRM offers broad CRM capabilities with robust workflow automation and marketing campaigns, while Instantly focuses specifically on automated cold email outreach and lead nurturing.
Creatio CRM vs Clickup: Creatio CRM is a dedicated, process-driven CRM platform with strong automation; ClickUp is a versatile work management tool that includes CRM features alongside project and task management.
Creatio CRM vs Monday CRM: Creatio CRM provides advanced sales and marketing automation with extensive customization, while Monday CRM emphasizes visual workflows and team collaboration, often used for project management.
Creatio CRM vs Kapsul CRM: Creatio CRM offers a robust, scalable platform with comprehensive automation and no-code capabilities. Capsule CRM is a simpler contact management system focused on tracking sales opportunities.
Creatio CRM vs Insightly: Creatio CRM provides a comprehensive, no-code platform for automating sales, service, and marketing processes; Insightly offers a feature-rich CRM with project management and relationship linking.
Creatio CRM vs Freshsales CRM: Creatio CRM offers powerful workflow automation and in-depth customization for complex sales operations. At the same time, Freshsales CRM prioritizes an intuitive interface and visual sales pipeline management for sales teams.
Creatio CRM vs Salesforce: Creatio CRM provides a flexible, process-driven platform with strong no-code customization; Salesforce is an industry-leading, highly scalable, and comprehensive enterprise CRM with a vast app ecosystem.

Pertanyaan Yang Sering Muncul

What is the main difference between Keap and Creatio?

Keap is a user-friendly, all-in-one CRM focused on sales and marketing automation for small businesses. Creatio is a robust, customizable CRM with advanced features like visual workflow automation and AI-powered insights for larger firms.

Which CRM is better for small businesses?

Keap is generally a better choice for small businesses because of its affordability, ease of use, & focus on essential features. Creatio can be more complex and expensive for smaller firms to implement.

Can I try Keap or Creatio for free?

Yes, both Keap and Creatio offer free trials. This allows you to test the platforms and see which fits your needs better before committing to a paid plan.

What kind of customer support do Keap and Creatio offer?

Both companies provide excellent customer support. Keap offers phone, email, and chat support, while Creatio provides a knowledge base, community forum, and dedicated account management for its higher-tier plans.

Do Keap and Creatio integrate with other business tools?

Yes, both CRMs offer integrations with popular business applications. Keap boasts a wide range of integrations, including Quickbooks and Shopify. Creatio focuses on providing a comprehensive suite of built-in features and integrations with leading enterprise solutions.