Capsule CRM vs Instantly: Best CRM for Small Teams in 2025?

oleh | Last updated Oct 20, 2025

Pemenang
capsule
4.5
  • Manajemen Kontak
  • Saluran Penjualan
  • AI Content Assistant
  • Pemasaran Email
  • Sales Analytics
  • Uji coba gratis tersedia.
  • Paid Plan Starts at $18
Runner Up
Seketika
3.5
  • Pribadi Surel Dingin
  • Warm- Surel
  • 160M + B2B Kontak
  • Pelacakan Kotak Masuk
  • Pelacakan Pengunjung
  • Percobaan Bebas Tersedia
  • Dibayar Plan dari $37.90
capsule crm vs instantly

Choosing the right CRM can feel overwhelming, especially for a usaha kecil.

You’re juggling leads, tracking deals, and boosting sales while keeping costs down.

It’s a lot! Two popular options, Capsule CRM and Instantly, often come up in the conversation.

But how do you know which one is the best fit for milikmu business in 2025?

This comparison dives deep into Capsule CRM vs Instantly, their features and overall value, helping you make the smartest decision.

Let’s break it down.

Tinjau

We tested both Capsule CRM and Instantly, exploring their features, pricing, and user experience.

Our hands-on testing, combined with user reviews and expert analysis, informs this practical comparison to help you choose the right CRM.

Capsule CTA
4.5dari 5

Based on our data, Capsule CRM is the budget-friendly choice. Focused on simplicity and savings.

Harga: It has a free trial. Paid plan starts at $18/month

Fitur Kunci:

  • Manajemen Kontak
  • Sales Pipeline Management
  • Project Boards
Instantly AI
3.5dari 5

Siap untuk mencobanya? Mengalami kecepatan dan kesederhanaan alat generasi utama modern.

Harga: Ini memiliki pengadilan gratis. Rencana premium dimulai dari $37,9 / bulan.

Fitur Kunci:

  • & amp; Terkirim
  • Urutan Otomatis
  • Analisis Tingkat Lanjut

What is Capsule CRM?

Ever feel like you’re juggling too many customer details?

Capsule CRM helps you keep everything organized. 

It’s designed to be simple and easy to use, even if you’re not a tech whiz.

Think of it as your digital Rolodex, but way more powerful.

Juga, mengeksplorasi favorit kita Capsule alternatives

Capsule Homepage

Our Take

Capsule CTA

It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.

Manfaat Kunci

  • Simple contact management.
  • Easy sales pipeline tracking.
  • Integrates with many apps.
  • Customizable fields available.
  • Mobile app for on-the-go access.

Harga

  • Starter: $18/user/month.
  • Pertumbuhan: $36/user/month.
  • Canggih: $54/user/month.
  • Terakhir: $72/user/month.
Capsule CRM Pricing

Pro

  • Seamless integrations
  • Centralized contact management
  • Great contact management.
  • Effective sales pipeline tools.
  • Integrates with popular apps.

Kons

  • Opsi kustomisasi terbatas.
  • Pelaporan bisa lebih akurat.
  • No built-in phone support.
  • Free plan is very limited.

Apa itu?

Instantly is a sales engagement platform.

It helps automate kegiatan penjangkauan and personalize communication.

Think of it as a tool to streamline your sales process.

It’s designed to boost efficiency and close more deals.

Juga, mengeksplorasi favorit kita Alternatif tak henti

Instantly AI

Our Take

langsung CTA

Seketika adalah alat berharga bagi bisnis yang ingin meningkatkan usaha mereka.

Manfaat Kunci

  • Outreach saluran ganda: Hubungkan dengan prospek melalui email, LinkedIn, Twitter, dan banyak lagi.
  • Pesan Pribadi: Tailor pesan Anda untuk setiap penerima.
  • Mengikuti otomatis-up: Tetap tenang tanpa mengangkat jari.
  • Analisis rinci: Lacak kemajuanmu dan identifikasi apa yang & # 8217; s bekerja.

Harga

  • Pertumbuhan CRM$37,9 / bulan, kursi tak terbatas.
  • Hyper CRM$77.6 / bulan, kursi tak terbatas.
Mencegah

Pro

  • Besar untuk jangkauan dan memimpin generasi.
  • Fitur otomatisasi yang kuat.
  • Ini membantu meningkatkan tingkat respon.
  • Mudah untuk personalisasi pesan.

Kons

  • Hal ini dapat mahal untuk jangkauan volume tinggi.
  • Rencana gratis minimal.
  • Bukan CRM penuh.

Perbandingan Fitur

This analysis evaluates two very different crm software solutions. Capsule CRM is a robust contact management system known for its simplicity and clear sales pipeline for small teams.

Instantly CRM is a specialized platform built for high-volume cold outreach and email deliverability.

This comparison clarifies which tool is the better investment for dedicated sales relationship management versus high-scale outbound sales.

1. Core Focus and Primary Use Case

  • Capsule CRM: Built as a visual and simple crm software focused on providing a robust contact management system and guiding the sales cycle. It excels at relationship tracking for businesses where client history is key.
  • Instantly CRM: Primarily built for cold outreach campaigns and email deliverability. Its focus is on maximizing multiple email accounts usage and generating generate detailed reports on campaign success, acting as a specialized engagement tool rather than a traditional relationship manager. This includes a robust lead finder feature.

2. Contact Management and Data

  • Capsule CRM: Highly focused on accurate contact management, allowing users to link activities, files, and opportunities to customer data. It emphasizes organizing customer data effectively throughout the entire sales cycle.
  • Instantly CRM: While it supports contact management, its primary use for contacts is organizing them into lists for running campaigns instantly. It includes a lead finder feature to quickly populate lists, but its tracking is geared towards email metrics, not a traditional relationship history.
Video YouTube

3. Pricing Model and Affordability

  • Capsule CRM: Offers a generous free version and scales with predictable per user pricing, making the capsule crm cost transparent for growing teams. Its basic plans provide ample functionality for its focus.
  • Instantly CRM: The instantly crm pricing structure is based on maximizing email accounts and campaigns. It offers tiered plans to support high volumes of multiple email accounts, offering excellent value for its specialized feature set.

4. Sales Pipeline Management

  • Capsule CRM: Provides a clean, visual sales pipeline where users can easily drag and drop deals through customized stages, which is often praised in any capsule crm review. Its simplicity helps manage the sales cycle.
  • Instantly CRM: Does not include a traditional sales pipeline view like best crm software. Its deal tracking is centered around campaign metrics—seeing which leads respond and which are ready for human follow-up. It is built to streamline sales processes for outreach.

5. Advanced Features: Automation

  • Capsule CRM: Offers basic task otomasi and visual pipeline management but lacks the advanced features for deep, multi-step email marketing or complex conditional workflows seen in specialized tools.
  • Instantly CRM: Provides advanced features focused entirely on sequencing and automation for cold outreach campaigns, including automated follow-ups and reply detection to keep the sales cycle moving without manual effort.

6. Lead Generation and Finding

  • Capsule CRM: Does not include native lead generation or prospecting tools. Users must import data from other sources or rely on integrations for list building.
  • Instantly CRM: A key feature is the lead finder feature. Features instantly gives users access to a large database for building lists and targeting potential customers for their campaigns instantly.
Video YouTube

7. Marketing Capability

  • Capsule CRM: Provides light email marketing features, primarily through templates and list segmentation, often relying on third-party integrations for complex nurturing campaigns.
  • Instantly CRM: All of its functionality revolves around outbound email marketing. It is highly optimized for deliverability, kotak-masuk rotation for multiple email accounts, and avoiding the spam folder, making its email marketing a core competency.

8. Ecosystem and Integrations

  • Capsule CRM: Integrates well with popular productivity tools and services, though its native feature set is intentionally lean, focusing on simple project management and contact management.
  • Instantly CRM: Designed to integrate with various best crm software platforms and systems. Features instantly focuses on providing its specialized outbound service while allowing other tools to handle the long-term relationship tracking.

9. Reporting and Analytics

  • Capsule CRM: Provides standard sales pipeline and activity reports, offering good visibility into the current state of deals and customer data history.
  • Instantly CRM: Excels at detailed campaign pelaporan to generate detailed reports. It provides metrics like open rates, reply rates, and deliverability performance across multiple email accounts for continuous optimization of cold outreach campaigns.

What to Look for in a CRM Tool?

Choosing the right crm system is a critical decision for any growing business.

The best crm solutions are designed to streamline your multiple sales pipelines and enhance all your key business processes.

When evaluating platforms, consider these essential features:

  • Skalabilitas: Can the CRM grow with your business?
  • Kustomisasi: Can you tailor it to your specific workflows?
  • Integrasi: Does it connect with your other business tools?
  • Mobile Access: Is there a mobile app for on-the-go management?
  • Customer Support: What level of support is offered?
  • Training: Are there resources to help you and your team learn the system?
  • Keamanan: Does the CRM have robust security measures to protect your data?

Keputusan Akhir

Choosing between Capsule CRM and Instantly depends entirely on your business needs.

Capsule CRM is the stronger choice if you need a comprehensive CRM system for managing customer relationships, lead management, and general sales processes.

Its intuitif interface and broad feature set make it ideal for overall customer relationship management.

However, if your primary goal is automating sales outreach, cold email, and workflow within your sales pipeline, Instantly is the clear winner.

Its focus on automation and integration with existing sales tools makes it incredibly effective for boosting sales productivity.

We’ve explained the key differences, and hopefully, this comparison has clarified which CRM solution is the best fit for your business.

Our hands-on experience and analysis back up these recommendations.

More of Capsule CRM

Here’s a brief comparison of Capsule CRM with these software solutions:

  • Capsule CRM vs Pipedrive: Capsule CRM offers a simple solution for managing contacts and sales, whereas Pipedrive is a visually driven sales pipeline management tool.
  • Capsule CRM vs GoHighLevel: Capsule is easy to use. It helps you manage your contacts and sales process. It is great for keeping things simple and organized. GoHighLevel is a much bigger tool. It has many tools for marketing and sales.
  • Capsule CRM vs Keap: Capsule CRM focuses on simplicity and affordability for contact and sales tracking; Keap offers extensive marketing and sales automation features, often at a higher cost.
  • Capsule CRM vs ActiveCampaign: Capsule CRM offers solid contact and pipeline management, while ActiveCampaign delivers powerful marketing automation, email campaigns, and advanced segmentation.
  • Capsule CRM vs Hubspot: Capsule CRM is a user-friendly, affordable CRM for managing customer interactions; HubSpot provides a vast suite of marketing, sales, and service tools, with free and scalable paid options.
  • Capsule CRM vs Clickfunnels: Capsule CRM is a tool for managing customer relationships; ClickFunnels specializes in building sales funnels and optimizing conversion processes.
  • Capsule CRM vs Folk: Capsule CRM is a simple contact management solution, whereas Folk emphasizes collaborative contact organization and enrichment with modern features.
  • Capsule CRM vs Instantly: Capsule CRM focuses on general contact and sales management; Instantly is tailored for automated cold email outreach and sales engagement.
  • Capsule CRM vs Clickup: Capsule CRM is a dedicated CRM solution, while ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
  • Capsule CRM vs Monday CRM: Capsule CRM offers simple contact and sales pipeline management; Monday CRM provides highly customizable visual workflows and extensive team collaboration features.
  • Capsule CRM vs Insightly: Capsule CRM focuses on ease of use and contact tracking, while Insightly offers a more comprehensive CRM with advanced project management features.
  • Capsule CRM vs Freshsales CRM: Capsule CRM prioritizes simplicity in sales and contact management, while Freshsales CRM offers a more robust sales platform with AI-powered insights and advanced analytics.
  • Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
  • Capsule CRM vs Zendesk: Capsule CRM focuses on sales and customer relationship management, while Zendesk is primarily a customer service platform that excels in ticketing and support solutions.

Lebih dari Instantly

Inilah perbandingan dari tak henti-hentinya dengan alternatifnya, menyoroti kekuatan unik mereka:

  • Seketika vs Apollo: Segera unggul dalam jangkauan email cepat dan terintegrasi fitur perang-up. Apollo menyediakan basis data memimpin yang lebih besar dan komprehensif platform intelijen penjualan.
  • Seketika vs Snoov IO: Selalu fokus pada penyelamatan dan kampanye email dingin. Snoov IO menawarkan kamar yang lebih luas termasuk pencarian email, verifikasi, dan CRM.
  • Seketika vs Hunter IO: Segera menawarkan urutan email dingin tingkat lanjut dan manajemen kampanye. Hunter IO digunakan untuk pencarian dan verifikasi email, dengan pengiriman dasar.
  • Instantly vs Reply IO: Segera dikenal untuk perang tak terbatas-up dan email kuat-fokus otomatisasi. Jawab IO menyediakan multi- channel penjualan platform keterlibatan, termasuk LinkedIn.
  • Instantly vs UpLead: Secara khusus dalam memaksimalkan pengiriman email untuk jangkauan. UpLead fokus pada menyediakan data kontak B2B yang sangat akurat untuk prospek.
  • Seketika vs Mailshake: Tak henti-henti memelintir tinggi-volume email dingin kampanye dengan built-dalam finder memimpin. Mailshake menekankan jangkauan pribadi dengan email dan touchpoints sosial.
  • Seketika vs Lemlist: Tak henti-hentinya menawarkan akun email tak terbatas untuk perang kulit kepala dan pengiriman. Lemlist fokus pada hiperpersonalisasi, termasuk gambar dan urutan multichannel.
  • Seketika vs Woodpecker: Seketika menyediakan tidak terbatas email menghangatkan -up dengan optimasi bertenaga AI-. Woodpecker dikenal karena fitur pembuktian yang kuat dan logika kampanye canggih.
  • Seketika vs Smartlead: Langsung menggabungkan pencarian dengan manajemen kampanye yang kuat. Kepala pintar memprioritaskan optimisasi pengantar canggih untuk jangkauan skala besar.
  • Instantly vs Salestiable: Selalu menawarkan solusi semua-in-satu untuk otomatisasi email dingin. Berguna menyediakan jangkauan email dengan alat-alat pengawakutuan dan finder memimpin.
  • Seketika vs KlENT: Langsung berfokus pada pengiriman email dan setup kampanye sederhana. Klenty adalah platform penjualan pertunangan dengan lebih dalam CRM integrasinya dan kasus lanjutan.
  • Seketika vs Warmbox: Terus-menerus mengintegrasikan pemanasan email dalam suite outreach nya. Warmbox adalah alat khusus yang berdedikasi untuk meningkatkan reputasi pengirim email.
  • Seketika vs Maildoso: Terus-menerus menekankan perang tak terbatas-up dan skala email dingin. Maildoso berfokus pada infrastruktur surel kost-efektif dan rotasi inbox untuk pemberian.
  • Seketika vs Manyreach: Segera menawarkan tiered bulanan rencana untuk fitur. ♫ Manyreach ♫ menyediakan nilai-nilai berbasis dengan fitur komprehensif yang tersedia dari awal.
  • Instantly & nbsp; vs Warmy: Platform Instantly 's termasuk sebuah senjata api remlined-up. Pasukan adalah alat pengantar khusus dengan analisis rinci dan fitur otentikasi.

Pertanyaan Yang Sering Muncul

Is Capsule CRM good for small businesses?

Yes, Capsule CRM is a great option for many small businesses. Its intuitive design and affordable pricing make it accessible. It offers core CRM features like lead management, pipeline tracking, and customer relationship management, which are essential for usaha kecil growth.

Is Instantly a CRM?

No, Instantly is not a full CRM. It’s a sales engagement platform that integrates with CRMs. It focuses on automating outreach and cold email campaigns within your existing sales pipeline, complementing rather than replacing a CRM system.

Which is more affordable, Capsule CRM or Instantly?

Capsule CRM generally offers lower starting prices, making it more budget-friendly for very bisnis kecil. Instantly, pricing scales with the volume of outreach and features. Evaluate your business needs and usage to determine the most cost-effective solution.

Can I use both Capsule CRM and Instantly together?

Yes, you can integrate instantly with Capsule CRM. This lets you leverage Capsule CRM for overall customer relationship management and instantly for automated sales outreach within your pipeline. This combination can be very powerful.

What is the main difference between Capsule CRM and Instantly?

The main difference lies in their focus. Capsule CRM is a full CRM solution for managing customer relationships and sales processes. It instantly automates jangkauan email dingin and sales engagement within your sales pipeline. Choose based on your primary need.

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