fbpx

How to Use Pipedrive: Key Features Explained in 2025?

by | Last updated Dec 3, 2024

How to use Pipedrive

Need help with messy spreadsheets and missed sales opportunities?

Pipedrive is CRM software that helps your sales team stay organized and close more deals.

Think of it as a digital marketing command center for your company.

This Pipedrive tutorial will show you How to Use Pipedrive and its key features, like tracking deal progress and managing your sales pipeline.

We’ll cover everything from setting up your Pipedrive account and customizing your account settings to exploring the knowledge base and Pipedrive Academy for those helpful CRM training videos.

By the end, you’ll be well on your way to boosting sales and increasing revenue!

Pipedrive logo
Pipedrive

Stop wasting time on messy spreadsheets! Organize your sales with Pipedrive and close more deals. Start your free trial today.

Getting Started with Pipedrive

Alright, let’s dive right in! Getting started with Pipedrive is super easy.

Signing Up and Exploring the Dashboard

First things first, you’ll need to create a Pipedrive account. Just head over to their website and follow the simple signup process.

Once you’re in, you’ll land on your dashboard. Think of this as your home base in Pipedrive.

Here’s what you’ll see:

  • Pipeline View: This is where you’ll see all your deals laid out visually in different stages, like “New Lead,” “Qualified,” “Proposal Sent,” and “Won.” It’s like a board game where you move your deals along as they progress.
  • List View: If you prefer a list format, this view shows your deals, contacts, and activities in a neat and organized table.
  • Deal View: This is where you’ll find all the juicy details about a specific deal, like the contact person, company, deal value, and any notes or emails related to it.

Don’t worry if it seems a bit overwhelming at first. Pipedrive is designed to be user-friendly, and you’ll quickly get the hang of it.

They even have a bunch of helpful video tutorials & a knowledge base to guide you.

Pipedrive Homepage

Customizing Your Pipeline

Now, here’s the cool part: you can customize your sales pipeline in Pipedrive to match how your company sells.

Do you have a short sales cycle or a longer one with lots of steps? No problem!

You can easily add, remove, or rename the stages in your pipeline to fit your needs perfectly.

For example, if you’re selling t-shirts online, your pipeline might look like this:

  1. New Order: When someone places an order.
  2. Processing: When you’re getting the order ready.
  3. Shipped: When the order is on its way.
  4. Delivered: When the customer receives their awesome new shirt!

See? It’s all about making Pipedrive work for you.

You’re right! It could be even more concise. Here’s a shorter version of Section 3, keeping the 7th-grade reading level in mind:

Leads feature of Pipedrive

Essential Pipedrive Features

Let’s explore the cool tools that make Pipedrive so powerful!

Deals: Your Sales Superstars

Deals” are the heart of Pipedrive. Think of a deal like a card that holds all the important info about what you’re selling.

You can move deals through your pipeline (like moving pieces on a game board!) as they get closer to being won.

Campaign feature of Pipedrive

Contacts: Your People Place

Contacts are all the people you work with – customers, leads, partners. Pipedrive helps you keep their info (names, numbers, emails) organized in one place.

Activities: Take a Beat!

Activities are all the things you do to make a sale happen – calls, emails, meetings. Pipedrive helps you schedule and track these so nothing falls through the cracks.

Insights and Reporting: Sales Detective Time

Want to see how your sales are doing? Pipedrive has reports that show you how many deals you’ve won, how much money you’ve made, and which salespeople are rocking it.

Using Pipedrive

Communication and Email: All in One Place

Connect your email to Pipedrive! Send and receive emails without leaving Pipedrive. It keeps all your conversations organized and helps you track who’s opening your emails.

Products: Show Off Your Stuff

Selling products? Pipedrive lets you create a catalog of all your products and link them to your deals. This helps you see which products are popular and how much money you’re making from each one.

Web Forms: Easy Lead Capture

Want more leads? Create forms on your website with Pipedrive. When someone fills out the form, their info automatically goes into Pipedrive!

Pipedrive Insight

Advanced Pipedrive Features: Level Up Your Sales Game!

Ready to take things to the next level? Pipedrive has some awesome features that make selling smoother and more efficient.

Automation: Pipedrive Does the Work!

Imagine Pipedrive automatically sending emails and updating deals for you! With automation, you can set it up to do those repetitive tasks, saving you time and effort. For the example, automatically send a welcome email to new leads or move a deal to the next stage when a meeting is scheduled.

Integrations: Connect Your Favorite Tools

Pipedrive works with other apps you might be using, like Google Apps and Mailchimp. Connect it to your email and calendar to keep everything in one place.

Projects feature of Pipedrive

Customization: Make it Your Own

Pipedrive is flexible! Customize it to fit your needs. Add custom fields to track important info, create different pipelines for different deals, and build custom reports.

Mobile App: Sales on the Go!

Access your deals and contacts from anywhere with the Pipedrive app. Perfect for salespeople who are always on the move.

Security and Privacy: Keeping Your Data Safe

Pipedrive takes security seriously, using strong measures to protect your data and keep it private. Your information is safe with Pipedrive.

With these advanced features, Pipedrive becomes a sales powerhouse that helps you close more deals and grow your business.

Using Pipedrive

Pipedrive Best Practices: Become a Pipedrive Pro!

Want to use Pipedrive like an expert? Here are some tips to help you get the most out of it:

Keep Your Data Sparkling Clean

Think of your Pipedrive account as your locker. You want to keep it neat. Make sure all the information is accurate and up-to-date.

Double-check names, phone numbers, and addresses. Good data means good results!

Master Your Pipeline

Your pipeline is your roadmap to success. Make sure each stage is clearly defined, like levels in a game.

Regularly check your pipeline to see where your deals are and what needs your attention.

Deals feature of Pipedrive

Automate, Automate, Automate!

Use those cool automation features to save time. Set up automatic emails, reminders, and tasks. It’s like having a robot helper!

Level Up Your Skills

Keep learning and improving how you use Pipedrive. Check out the Pipedrive Academy for helpful videos and tutorials.

The more you learn, the better you’ll be at closing deals and reaching your sales goals.

Pipedrive Pricing and Plans: Choose the Right Fit

Pipedrive offers different plans to fit various needs and budgets, just like choosing the right size of shoes!

  • Essential Plan: This is the basic plan, perfect for small teams just starting. It includes core features like deals, contacts, and pipeline management.
  • Advanced Plan: This plan has more features, like email tracking and automation, to help you streamline your sales process.
  • Professional Plan: This plan is for larger teams who need more advanced features like revenue forecasting and custom reporting.
  • Enterprise Plan: This is the top-tier plan with all the bells and whistles, including increased security and dedicated support.

Think about what features are important to you and how many people will be using Pipedrive.

You can also try out Pipedrive with a free trial to see which plan is the best fit for your company.

No matter which plan you choose, Pipedrive offers great value and can help you boost your sales and achieve your goals.

Pipedrive Insight

Conclusion

So, there you have it! We’ve explored the awesome world of Pipedrive and its key features.

From managing deals and contacts to automating tasks and generating reports, Pipedrive is like a superpower for your sales team.

Remember, Pipedrive is all about making your sales process smoother and helping you close more deals.

By using the tips and best practices we’ve covered, you’ll be well on your way to becoming a Pipedrive pro!

Ready to give it a try? Sign up for a free trial and see how Pipedrive can transform your sales game. Happy selling!

Ready to give it a try? Sign up for a free trial and see how Pipedrive can transform your sales game.

Remember to explore the Pipedrive Academy for helpful videos and tutorials to boost your skills even further. Happy selling!

Frequently Asked Questions

Is Pipedrive easy to use?

Absolutely! Pipedrive is known for its user-friendly interface. Even if you’re new to CRM software, you’ll find it easy to navigate and understand. Plus, Pipedrive offers tons of helpful resources like video tutorials & a knowledge base to get you started.

What is the best way to learn Pipedrive?

Pipedrive Academy is a great place to start! They offer free CRM training videos and courses to help you master the platform. You can also explore their knowledge base for articles and tutorials on specific features. Hands-on practice is key, so play around with your Pipedrive account and try out different features.

Can I use Pipedrive on my phone?

Yes, you can! Pipedrive has a mobile app for both iOS & Android devices. This allows you to access your sales pipeline, deals, and contacts from anywhere, making it perfect for salespeople on the go.

How much does Pipedrive cost?

Pipedrive offers different pricing plans to fit various needs and budgets. They have a free trial so that you can try it out. Paid plans start with the Essential plan and go up to Enterprise, with more features at each level.

How can Pipedrive help my sales team?

Pipedrive helps your sales team stay organized and efficient. It keeps track of all your deals, automates tasks, and provides insights into your sales performance. This enables you to close more deals and boost revenue.