Okay, let’s get right to it. You’re stuck, right? You need a good CRM.
You’re not alone. Lots of folks are in the same boat.
Picking the wrong CRM can mess up your work. You might lose track of customers.
Or, your team could get super disorganized. That’s a headache!
In this article, we’ll compare SugarCRM vs ClickUp.
Let’s find your winner!
Aperçu
To give you a clear picture, our team didn’t just read about these tools. We dived in.
We tested SugarCRM and ClickUp’s key features.
We explored their interfaces, ran sample data, and checked their real-world performance.
This hands-on approach led to this detailed comparison.
SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing today!
Tarifs : Book your demo plan. The premium plan starts at $19/month.
Caractéristiques principales :
- Automatisation de la force de vente
- Assistance clientèle
- Rapports et analyses
Boost productivity by 25%! ClickUp helps you manage sales, projects, docs, and more.
Tarifs : L'abonnement est gratuit. L'abonnement premium démarre à 7 $/mois.
Caractéristiques principales :
- Gestion des tâches
- Gestion de projet
- Outils de collaboration
What is SugarCRM?
So, SugarCRM. What’s the deal? It’s a CRM, but it’s built for those who want to tweak things.
You can change almost anything. It’s strong for sales teams.
Especially if you need deep customization.
Découvrez également nos favoris Alternatives à SugarCRM…
Notre avis
Want to boost sales by 20% in 2025? SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing, manage customers and close more deals.
Principaux avantages
- Open-source platform: Gives you greater flexibility and control.
- Robust sales automation: Streamline your sales processes and boost productivity.
- Excellent reporting tools: Gain valuable insights into your sales performance.
- The mobile app includes access to your CRM des données en déplacement.
- Large community: Tap into a wealth of resources and support.
Tarifs
SugarCRM offers a free trial to test things out. Their paid plans start at $49 per user per month. Here’s the breakdown:
- Essentials: $19/user/month, three users minimum.
- Standard: $59/user/month, ten users minimum.
- Avancé: $85/user/month, ten users minimum.
- Premier: $135/user/month, ten users minimum.
Avantages
Inconvénients
Qu'est-ce que ClickUp ?
Now, ClickUp. It’s more than just a CRM. It’s a work hub.
You can manage tasks, projects, and customers all in one place. It’s great for teams.
Especially, if you want everything together.
Découvrez également nos favoris Alternatives à ClickUp…
Notre avis
C'est incroyablement puissant et flexible. L'offre gratuite est très généreuse et offre de nombreuses fonctionnalités pour la gestion de projets. Cependant, compte tenu de ses nombreuses options, l'utilisation peut être complexe au début et la prise en main peut être ardue pour les nouveaux utilisateurs.
Principaux avantages
- Espace de travail centralisé pour les tâches.
- Offre un plan gratuit pour toujours.
- Prend en charge plus de 1 000 intégrations.
- Flux de travail et vues personnalisables.
- Fonctionnalités de reporting complètes.
Tarifs
- Gratuit:Idéal pour un usage personnel.
- Illimité: 7 $/utilisateur.
- EntrepriseРабочее пространство — это папка верхнего уровня в Taskade.
- EntrepriseУ вас может быть более одного рабочего пространства.
Avantages
Inconvénients
Comparaison des fonctionnalités
This analysis evaluates SugarCRM, the established leading CRM platform known for its enterprise sales and service features.
ClickUp, a powerful project management platform built for task management across the entire workspace.
This comparison will clarify which crm platform is the better fit for enterprise-level sales and marketing versus comprehensive internal workflow management.
1. Core Platform Focus and Business Model
- SugarCRM: Primarily a modular crm platform focused on maximizing sales performance and the full customer relationship management cycle. It sells integrated clouds like sugar sell and sugar serve and is scaled for enterprise-level entreprise processus.
- Cliquez sur Up: A project management platform and Work OS designed to manage the entire workspace and all internal business operations. Its focus is on task management, resource management, and collaboration for multiple projects.
2. Pricing and Scalability
- SugarCRM: Tends to be higher cost, with crm prices typically structured per user with a user minimum. Its sugarcrm cost is higher, and it lacks a free forever option, making users look for crm alternatives.
- Cliquez sur Up: Offers a robust free forever plan, including clickup’s free plan, and scales up via affordable paid plans. Its per user pricing for advanced tiers offers excellent value, making it a compelling crm alternatives for small teams.
3. Sales and Marketing Automation
- SugarCRM: Provides extensive, dedicated marketing automation within the sugar market module, with high-end features and deep pipeline intelligence. It uses drag and drop workflows for complex sales sequences.
- Cliquez sur Up: Features workflow automation suitable for simple sales flows and marketing teams, but lacks a dedicated, integrated platform like sugar market. Automation is built using its general task management tools.
4. Project Management and Task Organization
- SugarCRM: Includes basic project management tools and calendar integration designed to support sales efforts, but it is not a primary project management platform.
- Cliquez sur Up: Excels as a project management platform, featuring gantt charts, kanban board views, suivi du temps, and the ability to assign tasks across multiple projects. It provides enough features for any internal workflow.
5. Customization and Enterprise Features
- SugarCRM: Known for its deep drag and drop workflows and customization via the sugar enterprise option, including advanced user permissions. It provides enhanced support for modular development.
- Cliquez sur Up: Offers high flexibility via custom fields, customizable views (view tasks), and ai assistant tools. It supports single sign on and user permissions, making its enterprise plan robust for large teams.
6. Collaboration and Communication
- SugarCRM: Provides team communication primarily through notes, emails, and calendar integration, relying on external tools for complex real-time interaction.
- Cliquez sur Up: Built for collaboration, featuring native team communication tools, real time editing on its whiteboard feature, and integrated chat. It also offers live onboarding training and access to clickup university.
7. Product Ecosystem and Integrations
- SugarCRM: Positions itself as a leading crm with specialized clouds like sugar sell and sugar serve. Its API is powerful for enterprise-level import data and system integration.
- Cliquez sur Up: Integrates widely, including google drive. Its open api access allows import data from other systems. The entire workspace is managed on this single platform, offering other features like goal tracking.
8. Analytics and Reporting
- SugarCRM: Features powerful, highly customizable rapports essential for enterprise-level sales performance tracking and marketing automation effectiveness. Reports are granular and structured.
- Cliquez sur Up: Offers robust reporting across complex projects and workflow using its full comparison tools, providing high score metrics and visibility into business operations. Users can generate detailed reports across the entire workspace.
9. User Experience and Support
- SugarCRM: The specialized nature and sugarcrm cost often imply dedicated sales training and enhanced support. The interface can have a slight steeper learning curve for new users compared to general task apps.
- Cliquez sur Up: Known for its simple interface and being completely free to start. It offers new features frequently, provides knowledge base resources, live training, and responsive phone support for team member queries.
10. Platform Utility and Future-Proofing
- SugarCRM: The Sugar professional offers specialized crm software built on a solid business plan with dedicated service automation modules. While offering robust sales features, its utility is focused strictly on customer relationship management.
- Cliquez sur Up: Designed as comprehensive business software with the clickup brain managing all complex tasks and new tasks. It caters to solo workers through its simplicity and offers powerful features like unlimited users, unlimited storage, and unlimited number of items under some clickup plans. Features like guest access and the core communication features ensure adaptability for unlimited plan teams, making it the more flexible tech stack option for future expansion. It provides offer discounts for those billed annually and aims to save time on all project management tools by keeping everything in one place.
What to Look for in a CRM Tool?
- Évolutivité : Peut-il évoluer avec votre entreprise?
- Customization: Does it fit your unique workflow?
- Intégration: Does it play well with other tools?
- Facilité d'utilisation : Is it intuitive for your team?
- Soutien: L'aide est-elle facilement accessible en cas de besoin ?
- Budget: Does the pricing align with your resources? Is it a affordable crm?
- Specific Needs: Résout-il les problèmes fondamentaux de votre entreprise ?
Verdict final
Okay, here’s the deal. If you need a strong, sales-focused CRM, SugarCRM is your pick.
It’s built for deep customization. But it’s pricey.
If you want a work hub with CRM features, choose ClickUp.
It’s flexible and cheap. We tested both. We found that ClickUp is better for most teams.
It blends project and customer work well.
However, if your main focus is sales, SugarCRM is the pro.
We’ve done the work so you don’t have to. Faire the right choice for ton team.
More of SugarCRM
Here’s a brief comparison of SugarCRM with these software solutions:
- SugarCRM vs Pipedrive: SugarCRM provides broad customization and flexible deployment for various business needs; Pipedrive is a sales-focused CRM with a visual pipeline, prioritizing ease of use for small to medium businesses.
- SugarCRM vs GoHighLevel: GoHighLevel vs SugarCRM: Which CRM Platform is Best in 2025?: GoHighLevel is an all-in-one platform for marketing agency needs. It helps them manage multiple clients. SugarCRM is a custom CRM for larger companies. It helps them analyze data and tailor their sales process.
- SugarCRM vs Keap: SugarCRM offers robust, highly customizable CRM features for sales and marketing automation, scaling for larger teams; Keap (formerly Infusionsoft) is a marketing automation and sales CRM designed primarily for small businesses.
- SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
- SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
- SugarCRM vs Clickfunnels: SugarCRM is a robust customer relationship management platform; ClickFunnels is a specialized tool for building sales funnels, landing pages, and automating sales processes.
- SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
- SugarCRM vs Instantly: SugarCRM offers a broad CRM solution for sales force automation and customer management; Instantly specializes in automated cold email outreach and lead generation campaigns.
- SugarCRM vs ClickUp: SugarCRM is a dedicated CRM for sales, marketing, and service automation; ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
- SugarCRM vs Monday: SugarCRM offers extensive customization and robust automation for sales and marketing; Monday CRM provides highly visual, customizable workflows for various business processes, including CRM.
- SugarCRM contre Capsule CRM: SugarCRM delivers a highly customizable and scalable CRM with advanced features; Capsule CRM is a simpler, more affordable contact management solution for small to medium-sized businesses.
- SugarCRM vs Insightly: SugarCRM offers extensive customization for complex sales processes and reporting; Insightly combines CRM with project management, focusing on ease of use for small to medium businesses.
- SugarCRM vs Freshsales: SugarCRM provides deep customization and advanced automation for sales and marketing; Freshsales CRM offers an intuitive interface with AI-powered lead scoring and integrated sales automation.
- SugarCRM vs Salesforce: SugarCRM offers an open-source option with significant customization potential; Salesforce is a leading cloud-based CRM with extensive features, broad integrations, and a vast ecosystem, albeit at a higher complexity.
Plus de ClickUp
Voici une brève comparaison de ClickUp avec ces solutions logicielles :
- ClickUp vs Pipedrive: Pipedrive is a sales-focused CRM with a visual pipeline. ClickUp is a more flexible project management tool.
- ClickUp vs Gohighlevel: ClickUp est une plateforme de gestion du travail tout-en-un avec une forte gestion de projet et un CRM personnalisable. Aller à haut niveau est une plateforme d'automatisation du marketing et des ventes dédiée à la génération de leads et à la conversion.
- ClickUp vs Keap: ClickUp is a versatile platform for project management and customizable CRM, while Keap is a powerful CRM and marketing automation tool that emphasizes lead nurturing and sales processes.
- ClickUp vs ActiveCampaign: ClickUp offre une plateforme flexible pour la gestion des tâches, des projets et du CRM de base, tandis qu'ActiveCampaign excelle dans l'automatisation avancée du marketing, les campagnes d'e-mailing et la segmentation de la clientèle.
- ClickUp vs Hubspot: ClickUp est un système de gestion de projet et de travail hautement personnalisable avec des fonctions CRM intégrées, tandis que HubSpot offre une suite complète d'outils pour le marketing, les ventes et le service à la clientèle.
- ClickUp vs Clickfunnels: ClickUp est une plateforme de gestion du travail tout-en-un ; ClickFunnels est principalement un constructeur d'entonnoirs de vente pour la création de pages d'atterrissage et l'automatisation des entonnoirs de vente.
- ClickUp vs Folk: ClickUp est une solution robuste de gestion du travail avec des fonctionnalités CRM personnalisables, tandis que Folk se concentre sur la gestion collaborative des contacts et le suivi des relations.
- ClickUp vs Instantanément: ClickUp est une plateforme polyvalente pour la gestion de projets et divers flux de travail, tandis qu'Instantly se spécialise dans les domaines suivants courrier électronique froid l'optimisation de la délivrabilité et les campagnes d'emailing automatisées.
- ClickUp vs Monday CRM: ClickUp offre un espace de travail tout-en-un hautement personnalisable pour la gestion de projets et le CRM, tandis que Monday CRM propose des flux de travail visuels et une collaboration d'équipe axée sur les relations avec les clients.
- ClickUp vs Capsule CRM: ClickUp est une plateforme complète de gestion du travail et de CRM personnalisable, tandis que Capsule CRM est un CRM simple et convivial axé sur la gestion des contacts et des opportunités de vente.
- ClickUp vs Insightly: ClickUp est une plateforme flexible pour la gestion de projets et un CRM adaptable. Insightly est un CRM dédié qui offre un pipeline de vente solide et des fonctions de gestion de projet dans un contexte CRM.
- ClickUp vs Freshsales: ClickUp est un outil de gestion du travail tout-en-un avec des capacités CRM adaptables, tandis que Freshsales CRM est un CRM spécialisé dans les ventes avec une automatisation avancée, une évaluation des prospects et des rapports.
- ClickUp vs Salesforce: ClickUp est une plateforme de gestion du travail polyvalente avec un CRM personnalisable, tandis que Salesforce est un CRM d'entreprise avec des fonctionnalités étendues pour l'automatisation des ventes, du service et du marketing.
- ClickUp vs Zendesk: ClickUp offre un espace de travail tout-en-un pour les tâches, les projets et un CRM personnalisable, tandis que Zendesk est une plateforme de service client de premier plan, principalement axée sur la billetterie et l'assistance.
Questions fréquemment posées
Is SugarCRM better than ClickUp for sales teams?
Yes, if sales are your main focus. SugarCRM offers robust sales automation and detailed reporting. ClickUp blends CRM with project management, so it’s less specialized for pure sales functions.
ClickUp peut-il remplacer mon logiciel de gestion de projet ?
In many cases, yes. ClickUp is designed to be an all-in-one platform. It includes strong task management, timelines, and collaboration tools. This can replace many separate project tools.
Is SugarCRM too expensive for small businesses?
It can be. SugarCRM’s advanced plans are pricey. The Essentials plan is more affordable, but it may lack key features needed as your business grows. Consider your budget and feature needs.
Does ClickUp offer a free plan?
Yes, ClickUp has a free plan. It’s suitable for individuals or small teams with basic needs. However, the paid plans offer more features & higher limits and are still competitively priced.
Which platform has better customization options?
SugarCRM offers more extensive customization for CRM-specific needs, including the ability to tailor workflows and reports. ClickUp is also customizable, but its focus is on general work management across various functions.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean