GoHighLevel vs SugarCRM : Quelle est la meilleure plateforme CRM en 2025 ?

Gagnant

4.8

• Moteur de marketing numérique
• Capturez de nouveaux prospects
• Nourrir les prospects
• Réservation automatisée
• Créer une adhésion
• Plan gratuit disponible
• Le forfait payant commence à 97 $

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Finaliste

3.0

• Automatisation des ventes
• Intégration
• Automatisation du marketing
• Landing Pages
• Sécurité Aperçu
• Book Demo Now
• Forfaits payants à partir de 19 $/mois

ESSAYEZ MAINTENANT

Choisir le bon CRM can feel like picking out a new car. Overwhelmed by options?

You’re not alone. GoHighLevel and SugarCRM are popular choices, and they both have much to offer.

Mais lequel est le best fit for your business?

In this guide, we’ll break down the key differences between GoHighLevel Vs SugarCRM, looking at their features and who they’re best suited for.

By the end, you’ll have all the information you need to faire a smart decision and advance your business.

Aperçu

We’ve spent weeks testing both GoHighLevel and SugarCRM to give you the most accurate comparison.

We’ve explored their features, analyzed their pricing plans, and even spoken to users of both platforms. Now, let’s dive into what we discovered!

4.8sur 5

Vous voulez voir GoHighLevel en action ? Commencez votre essai gratuit de 14 jours et explorez ses puissantes fonctionnalités !

Tarifs : Il dispose d'un plan gratuit. L'offre payante commence à $97/mois.

Caractéristiques principales :

• Constructeur De Site Web
• Constructeur d'entonnoir
• SMS bidirectionnel

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3sur 5

SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing, manage customers and close more deals.

Tarifs : Book your demo plan. The premium plan starts at $19/month.

Caractéristiques principales :

• Automatisation de la force de vente
• Assistance clientèle
• Rapports et analyses

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Qu'est-ce que GoHighLevel ?

Ever wished for a one-stop shop to manage your entire business? That’s GoHighLevel in a nutshell.

It’s a platform designed to help petites entreprises and marketing agencies streamline everything from getting leads to closing deals.

Considérez-le comme votre couteau suisse du marketing numérique.

It’s got tools for building websites, automating your marketing, and even managing your client relationships.

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Notre avis

C'est une excellente chose pour les agences et les entreprises qui souhaitent consolider leurs outils. Les capacités d'automatisation sont très fortes. Cependant, son vaste ensemble de fonctionnalités peut être écrasant pour les nouveaux utilisateurs, et il y a une courbe d'apprentissage indéniable.

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Principaux avantages

• Plate-forme marketing tout-en-un.
• Marque blanche disponible.
• Campagnes automatisées.
• Outils de maturation des prospects.
• Des rapports complets.

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Tarifs

• Démarreur: $97/mois.
• Illimité: $297/mois.

Avantages

• Solution tout-en-un.
• Interface conviviale.
• Outils d'automatisation puissants.
• Intégrations étendues.
• Communauté active et soutien.

Inconvénients

• Courbe d'apprentissage abrupte.
• Pour certains, c'est un prix élevé.
• Personnalisation limitée.

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What is SugarCRM?

Need a CRM that’s been around the block? SugarCRM is a veteran in the CRM monde.

It’s known for its robust features and focus on sales teams.

While it might not be as flashy as some newer platforms, it’s got a solid reputation for getting the job done.

SugarCRM is highly customizable so that you can tailor it to your needs.

Découvrez également nos favoris SugarCRM alternatives…

Notre avis

Want to boost sales by 20% in 2025? SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing, manage customers and close more deals.

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Principaux avantages

• Open-source platform: Gives you greater flexibility and control.
• Robust sales automation: Streamline your sales processes and boost productivity.
• Excellent reporting tools: Gain valuable insights into your sales performance.
• The mobile app includes access to your CRM des données en déplacement.
• Large community: Tap into a wealth of resources and support.

Tarifs

SugarCRM offers a free trial to test things out. Their paid plans start at $49 per user per month. Here’s the breakdown:

• Essentials: $19/user/month, three users minimum.
• Standard: $59/user/month, ten users minimum.
• Avancé: $85/user/month, ten users minimum.
• Premier: $135/user/month, ten users minimum.

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Avantages

• Very customizable platform.
• Powerful reporting features.
• Offers a free trial and plan.
• Mobile app is included.
• Large and active community.

Inconvénients

• Can be complex to set up.
• The interface feels outdated.
• Marketing automation is costly.
• Not as intuitive as GoHighLevel.
• Some features feel clunky.

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Comparaison des fonctionnalités

Now, let’s get down to brass tacks. How do GoHighLevel and SugarCRM stack up feature by feature?

We’ll compare the essentials to help you see which platform aligns best with your needs.

1. Marketing Campaigns

• GoHighLevel : This platform shines when it comes to marketing campaigns. It offers a wide range of tools for building landing pages, creating email sequences, and automating your réseaux sociaux. You can even run full-blown marketing campaigns from within the platform.

• SugarCRM: SugarCRM has some marketing capabilities, but it’s not its primary focus. You’ll find basic email marketing and lead nurturing tools. For more advanced marketing automation, you’ll need to purchase the Sugar Market add-on, which can get expensive.

2. Lead Management

• GoHighLevel : GoHighLevel excels at lead management. It provides a visual pipeline to track leads, automate follow-ups, and manage your sales process from start to finish.

• SugarCRM: SugarCRM also offers solid lead management features, including lead capture, scoring, and routing. However, its interface isn’t as intuitive as GoHighLevel’s, which could make it less appealing to some users.

3. Gestion de la relation client (CRM)

• GoHighLevel : GoHighLevel combines CRM with marketing and automation. It focuses on essential sales tools like contact management and tracking. SugarCRM offers deeper, more customizable CRM features, especially for complex sales process workflows.

• SugarCRM: As one of the leading CRM platforms, SugarCRM provides a more comprehensive approach to customer relationship management. It offers advanced features like sales forecasting, opportunity management, and detailed rapports. It’s a strong choice if you need a robust CRM system at the core of your business.

4. Intégrations

• GoHighLevel : GoHighLevel integrates CRM with many third-party apps, including popular choices like Mailchimp, Zapier, and Stripe. However, it doesn’t have the extensive integration library that some other CRM platforms offer.

• SugarCRM: Being one of the leading CRM platforms, SugarCRM boasts a wide range of integrations. It connects with key business tools like Gmail, Outlook, and QuickBooks, allowing you to streamline your business processes.

5. Soutien à la clientèle

• GoHighLevel : GoHighLevel is known for its excellent customer support. They offer 24/5 support via chat and email, ensuring you can get help whenever you need it.

• SugarCRM: SugarCRM provides various support options, including phone, email, and a knowledge base. However, their support can be less responsive than GoHighLevel’s, especially on lower-priced plans.

6. Project Management

• GoHighLevel : While GoHighLevel doesn’t have dedicated project management features, it does offer tools for task management and collaboration. You can assign tasks to team members, track progress, and communicate within the platform.

• SugarCRM: SugarCRM offers a basic level of project management functionality. You can create projects, assign tasks, and track deadlines. However, if project management is a core need, you might want to consider integrating with a dedicated project management tool.

7. Mobile App

• GoHighLevel : GoHighLevel offers a white-label mobile app, but it comes at an additional cost. This allows agencies to provide a branded app to their clients, which can be a valuable selling point.

• SugarCRM: SugarCRM includes a mobile app with all its plans. This allows you to access your CRM données, manage customer relationships, and trackyour sales activities from anywhere.

This comparison highlights some key differences between GoHighLevel and SugarCRM.

GoHighLevel is a robust and all-in-one solution with a focus on marketing automation.

While SugarCRM is a more traditional CRM platform with robust sales and customer management features.

Consider your priorities and needs to determine which platform is the right fit for your business in 2025.

Que rechercher lors du choix d’une plateforme CRM ?

• Facilité d'utilisation : How intuitive is the platform? Can you easily navigate and find the features you need?
• Customization: Can you tailor the CRM to fit your workflows and business processes?
• Évolutivité : Le CRM grow with your business? Does it offer plans and features that can accommodate your future needs?
• Rapports et analyses : Does the CRM provide insightful reports that help you track key metrics and make informed decisions?
• Sécurité: How secure is your data within the CRM? Does the platform comply with industry security standards?
• Intégrations tierces : Does the CRM integrate with the other tools you use, such as email marketing platforms, logiciel de comptabilité, or e-commerce solutions?
• Tarifs : Does the CRM offer flexible pricing plans that align with your budget and usage?
• Soutien: What kind of customer support does the CRM provider offer? Are they responsive and helpful?
• Accès mobile : Does the CRM offer a mobile app to access your data on the go?
• Commentaires de l'utilisateur : What are other users saying about the CRM? Check out online reviews and testimonials to get a sense of real-world experiences.

Verdict final

So, which CRM platform comes out on top? For us, it’s GoHighLevel.

It’s a proper, all-in-one solution that’s perfect for businesses looking to streamline their marketing and sales.

GoHighLevel makes automating tasks, managing customer relationships, and growing your business easy. Plus, their support team is top-notch.

But hold on! That doesn’t mean sugar crm is a wrong choice.

SugarCRM is still a strong contender if you need a powerful, customizable CRM system and have the budget for it.

It’s especially good for larger businesses with complex sales processes.

En fin de compte, le meilleur CRM for you depends on your specific needs and priorities. We’ve given you the facts. Now it’s your turn to decide!

Why should you listen to us? We’ve spent countless hours researching and testing CRM systems like GoHighLevel, SugarCRM, and even Zoho CRM.

Our goal is to help you find the perfect tool to boost your customer satisfaction and drive success.

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